Millennials and the Value Proposition at Your Facility
- January 22, 2020
- Latest News, Insight, Private Clubs, Success, Market Research, SI Insights, Market Analysis, Membership
A First-Look at 2020 Millennial Golf Industry Research Findings
In ongoing research collaboration with Millennial golfer organization Nextgengolf, GGA recently updated its study of the habits, attitudes, and preferences of Millennial golfers. The 2020 study brings forward survey findings from over 1,600 Millennial golfers and builds upon research conducted in 2017, 2018, and 2019.
A preview of this year's research findings was unveiled in a presentation delivered at the 2020 PGA Merchandise Show by GGA Partner Henry DeLozier and Director, Nextgengolf Operations, Matt Weinberger.
Titled "Millennials and the Value Proposition at Your Facility", the session introduced key insights and observations from the latest research and supplemented these findings using personal anecdotes shared by participating Millennial golfers. The session explored what these findings mean for golf facilities and highlighted several tactics some facilities have implemented to enhance their value proposition to Millennial golfers.
Over the next few weeks, be on the lookout for a full, in-depth report of findings.
Research Overview
In many clubs today, the long-held expectations and perceptions of existing, ageing members are at odds with the entirely different needs and expectations of a new wave of younger, more casual members. The challenge for clubs? To create an environment which not only appeals to the new wave, but where members of all types can coexist.
Research findings highlight how golf clubs can adapt and develop their offerings to meet the needs of the next generation of members and customers. The goal is to provide valuable insights about Millennial golfers, the challenges they face, and the opportunities for clubs to help support the long-term sustainability of the game and the industry as a whole.
Background
As the leading entity for team-based golf in the United States, Nextgengolf connects Millennials to golf and supports the success of their game while GGA specializes in solution engineering and problem solving for golf-related businesses. A fusion of GGA’s 28-year history of private club research and Nextgengolf’s connection to young golfers afforded the unique opportunity to study a highly valuable Millennial audience.
The survey sample focused exclusively on a sample audience of active, avid Millennial golfers with prior golf interest and experience in tournaments or golf events. To date, more than 5,200 survey responses have been analyzed during the four-year research study.
Thank you to the Club Management Association of America (CMAA) for the support that makes this research possible.