At GGA Partners, we have watched the pandemic create innovative opportunities and innovation in clubs unlike what we have seen in many years.
In our continuing Whitepaper Series, Senior Partner Henry DeLozier reminds managers and club leaders how critically important innovation is, especially during these pandemic times.
Knowing what members want and need is a primary focus in most private club boardrooms. Club leaders are inundated with special requests and sometimes selfish recommendations from […]
March 5, 2025
It’s Survey Season
“Clubs that do not objectively survey their members and rely on ‘perception’ are more likely to perceive higher overall satisfaction than clubs who actually […]
