Lesson #12 of GGA Director Colin Burns'
31 years | 31 Lessons
We're all been taught to exceed member expectations, but sometimes that simply isn't possible.
Colin shares the importance of communications to balance expectations.
Signs of distrust are everywhere, and private clubs abound with demands for greater transparency from club leaders as trust and trustworthiness are constantly being questioned. […]
November 20, 2024
Keys to Effective Communications
3 Keys to Effective Communications Year after year, private club members demand ever-greater transparency and expect their servant leaders to communicate more effectively. […]