Lesson #12 of GGA Director Colin Burns'
31 years | 31 Lessons
We're all been taught to exceed member expectations, but sometimes that simply isn't possible.
Colin shares the importance of communications to balance expectations.
No stranger to innovation, Bob Dylan recorded “Like a Rolling Stone” in early summer of 1965 causing Bruce Springsteen to say of the first time he heard it, “[it] sounded […]
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Where Governance & Strategy Converge
Peter Drucker famously advised, “Culture eats strategy for breakfast.” And he was correct. In a private club “culture” is governance. Club leaders do well to place […]