Technology Planning and Implementation
Between rapidly advancing technology, economic uncertainty, transforming demographic and lifestyle stressors, and a digitally-connected global community, the environment for club and leisure-related assets is more competitive than ever.
GGA Partners’ heritage in professional services and our vast industry experience uniquely positions us to evaluate an operation’s technological capabilities, internal controls, and business processes with the objective of improving efficiency, trust, and customer satisfaction while reducing the risk of duplicity or fraud.
The importance of internal control in the operations and financial reporting of a club or business cannot be over-emphasized as the existence or absence of a vetted process determines the quality of output produced in the financial statements. A present and functioning internal control process provides a “reasonable assurance” that processes are robust, risks are being managed, and that amounts presented in the financial statements are accurate and can be relied upon for informed decision making.
The operation and management of your club or facility will involve thousands of processes every day. Managing reservations and inquiries, applications, invoicing and billing, cash and credit transactions, events and communications may be just a few. When processes aren’t functioning effectively it often results in dissatisfied members or customers, frustrated staff, an expense in time and money and a question over the reliability of reported information.