The Canadian Society of Club Managers (CSCM) and GGA have formed a strategic partnership to produce research and insight for the benefit of CSCM members and the club industry at […]

A good friend says he starts his list of New Year’s resolutions with one word written across the top of a legal pad. The word is “effective,” which is a good choice because […]

How to Leverage the Information to Improve Operations Benchmarking standards are commonplace in most industries. These standards are set and updated based on defined and evolving […]

Budgeting for 2019 requires a broader-than-usual alertness to changing times and impacts on golf-oriented businesses. Newfound elasticity on revenue sources, such as dues and fees, […]

In theory, sales and marketing should be two of the most integrated and connected aspects of your Club’s operation.  The reality, unfortunately, is that in some businesses they […]

At a typical golf club, who should be involved in building revenue for the club? Building revenue is a part of everyone’s job at a club. If you are a leader, it’s important […]

Of all the career counseling advice given over the years, Abraham Lincoln probably nailed it when he said: “The best way to predict the future is to create it.” With one more […]

Guest author – Lonnie Lister, General Manager, Portland Golf Club Lonnie Lister attended the University of Arizona for a degree in music education.  He worked on the wait staff […]

On the west coast of Scotland, between the islands of Jura and Scarba, lurks a monstrous whirlpool so menacing that it even has its own name. Fed by a tidal surge that picks up […]

Following board room performance standards now in use at most corporations, enables private club boards to improve their performance and the job satisfaction from their board […]