Executive Search: Director of Food and Beverage for Medinah Country Club


Director of Food and Beverage
Medinah Country Club
Chicago, IL

The Club

Located 25 miles west of Chicago in a suburb bearing its name, Medinah Country Club (Medinah) is home to three world-class golf courses, and a robust community of health and wellness, casual dining, and engaging social activities.

Members and their guests have a plethora of amenities and activities from which to choose. Golf is available on three world-class golf courses. Players of all ages can improve their games at the Golf Learning Center and practice on the putting greens or at the short game area. Tennis afficionados enjoy racquet sports all year-round on four Har-Tru clay courts in fair weather and four platform tennis courts during the winter. The pool complex features areas for the young and young at heart along with a full snack bar. Members and guests also head to the Cabana Bar area to cool off with a cold drink in the summer heat. And Juniors are kept busy year-round with programs for golf, tennis, swim and dive.

When it comes to enjoying a meal at Medinah, members have their choice of six dining areas to enjoy healthy farm-to-table meals featuring produce grown on property. In the organic garden—tucked away just inside the club’s main gate—over 25 beds have been planted fruits, vegetables, herbs, garnishes and edible flowers. The Club also has its own bee colony to pollinate the garden and provide fresh honey.

Besides providing food for Medinah’s members, the gardens, coops, and other all-natural sources are part of a concerted effort to create a homey, nurturing, comforting, and intimate community.

Another unique eating experience at Medinah is provided by its own food truck serving smoothies, handmade burgers, seasonal street foods and grab-and-go snacks at key stops on the golf courses and at events throughout the year.

For nearly 100 years, Medinah Country Club has served as a consummate host of major tournaments and a private club providing incomparable golf and a legacy of families coming together through the generations to enjoy a lifestyle unlike any other.


  • Members – 1,100
  • Initiation Fee – $100,000
  • Annual Dues – $13,248; Capital Dues- $2,424
  • Gross Volume – $25MM
  • Annual Dues – $10MM
  • F&B Volume – $6.8MM
  • Gross Payroll – $11.4MM
  • Employees – 430 for entire Club
  • Board Members – 13
  • Average age of members – 56


Medinah Country Club has, since 1924, enjoyed a vast and rich history. Medinah Country Club is truly a special place, and its staff is the cornerstone of its organization. Medinah employs people who are genuinely passionate about hospitality and approach customer service with the purest of attitudes. It is their commitment to excellence that provides an unparalleled experience for members and honored guests each and every day, and it looks forward to building upon this foundation.

The Position

Director of Food and Beverage 

The Director of Food & Beverage is ultimately responsible for Clubhouse Food and Beverage Service operations, to include member dining and banquet operations as well as other additional ancillary F&B operations. The Director is the public face of these operations and as such, must exhibit a hands-on approach and understanding that full on-the-floor member and staff engagement is critical to success in this position. The Director consistently provides superb dining and other food and beverage experiences for the Medinah members and guests. A positive and supportive relationship with the Culinary, Catering and Banquet Service teams is very important to this position to ensure a collaborative and harmonious working environment between front and back of house operations.

The Director of Food & Beverage reports to the Assistant General Manager and works alongside the Executive Chef. He/she will also prepare annual department budgets in concert with the General Manager and CFO.

Personnel reporting directly to the Director of Food & Beverage include:

  • Food & Beverage Manager(s)
  • Banquet Manager and Captains
  • Beverage Manager
  • Caterings Managers(s)
  • Executive Chef
  • Lodge & Stands Manager
  • All FOH F&B Staff – servers, bartenders, food runners etc.

Duties and Responsibilities 

  • Daily operational oversight of member dining for Oasis and Fireside restaurants, the club bars, (Casbah, Mecca, Golfers Bar) and halfway houses. Daily oversight also includes the F&B service at The Lodge, Racquet Center and Golf Learning Center, as well as Banquet Service Operations.
  • Serve as the primary coordinator of the aforementioned areas for budgeting, hiring, training, orientations, associate supervision and team culture to ensure all is done in accordance with approved Club policies and is compliant with governmental regulations.
  • Develop and monitor the required operational budgets and procedures to provide direction and controls for food and beverage operations and costs; implement corrective procedures as necessary to help ensure that budget goals are attained.
    Have a strong, highly visible and respectful presence with the membership; be an exceptional communicator with strong interpersonal skills and the maturity to instinctively know how to treat members and guests with a high-level of service. The F&B Director must be able to communicate these expectations to a staff with diverse backgrounds and motivate them positively to understand and execute to those expectations.
  • Establish and maintain standard operating procedures and processes for all dining areas.
  • Oversee all dining areas to ensure a smooth and consistent experience, common within all operations, that delivers high levels of member and guest satisfaction, quality food products and exemplary service.
  • Develop and implement marketing programs to increase dining rooms, bars, banquet, and club event participation in F&B related activities.
  • Hold weekly staff meetings with direct reports to communicate necessary and relevant activities and expectations at the Club. Assist in planning and be responsible for ensuring special club events are well-conceived and executed.
  • Oversee all banquets and social functions, including member and club events as well as events sponsored by members.
  • Be responsive to members and strive to find creative ways to accommodate reasonable requests.
  • Clearly understand the metrics for successful attainment of financial goals and objectives in F&B operations, and consistently review these expectations with the direct reports to ensure understanding and buy-in from those contributing to their attainment.
  • Have a strong sense of urgency and responsiveness, while also maintaining the quality and integrity of each department.
  • Ensure adherence to, and compliance with, all health, safety, liquor consumption, and all other food and beverage regulations. Keep current on all matters pertaining to the food and beverage industry.
  • Consistently monitor payroll and labor resource allocations to ensure they are in line with financial forecasting and goals.
  • Be an active and dynamic recruiter of team members and someone who inherently enjoys developing and building his/her team and leading them to significant, positive membership satisfaction outcomes.
  • Be a collaborative team player who is willing to be hands on when necessary but understands when to step back and lead the team.
  • Involve associates in the decision-making process of how work gets done and create a work environment people want to come to, and participate in, every day.
  • Have a passion and aptitude for teaching, training, and developing educational programs for all food service personnel, working as necessary with the managers directly responsible for those operations.
  • Be a focused and consistent evaluator of personnel, ensuring that standards of conduct and delivery are met; this includes oversight of high standards of appearance, hospitality, service, and cleanliness of the clubhouse facilities.
  • Establish and consistently enhance operating standards for personnel in areas of responsibility and regularly evaluate knowledge, understanding and execution to these high standards.
  • Conduct and/or oversee training programs for food service personnel on various issues including service techniques, knowledge of menu items and daily specials, sanitation, team building and conflict resolution; regularly test and evaluate knowledge and understanding of these expectations.
  • Ensure staff participation in an effective orientation and onboarding program for all areas of responsibility, along with consistent professional development and training.
  • Work closely with Executive Chef, to facilitate a strong relationship between both front- and back-of-the-house departments.
  • Ensure that associates clearly understand performance expectations and that assigned tasks are reasonable, well-conceived and appropriately conveyed. Provide resources necessary to allow employees to perform their jobs effectively and create an exceptional ambience for members and guests.
  • Conduct annual performance reviews in accordance with club policy and expectations.
  • Establish and uphold expectations for dress, decorum and other service standards and consistently monitor for adherence.
  • Take personal ownership of the areas of responsibility, with special attention to the physical plant and overall appearance of the operation and understand the need to be consistently member-ready in both appearance and service.
  • Ensure the Assistant General Manager is kept informed of all issues that affect members, guests, and staff.
  • Support the Assistant General Manager by leading F&B initiatives as well as future development projects and providing operational expectations, guidance, and leadership.
  • Perform other duties as designated by the Assistant General Manager and senior management.


  • Must have the ability to promote the clubs F&B services and facilities; a practical knowledge of food, beverage, service costs, preparation and pricing is important.
  • Possess knowledge of social customs and etiquette is essential; imagination and initiative are great assets.
  • Be detail-oriented with a strong ability to multi-task and work under deadlines.
  • Be comfortable working with all types of personalities in a diplomatic and pleasant manner.
  • Position best suited for candidate with a degree from a hotel or restaurant training school/college and 10-15 years progressive experience in Food & Beverage Management within private club or hotels.
  • Multi-unit restaurant experience is a prerequisite.
  • Possess strong computer and related technology skills.
  • Must be able to sit or stand for long periods of time and lift up to 35 pounds.
  • Must have a professional presence, business dress attire, and strong interpersonal skills.

Candidate Qualifications

  • Minimum 5 years of progressive leadership and management experience in hotel, resort, private club or hospitality environment.
  • Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business preferred.
  • Certified Club Manager (CCM) or in active pursuit of designation preferred.

Note: A pre-employment background check will be required. The position is available immediately.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.


IMPORTANT: Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, September 16, 2022.

These documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Medinah DF&B Cover Letter” and “Last Name, First Name, Medinah DF&B Résumé”) respectively to: execsearchus@ggapartners.com.

All requested information, along with references, should be emailed to the address above.


For more information about Medinah Country Club, please visit www.medinahcc.org.


Executive Search: Head Golf Professional at Exmoor Country Club (FILLED)

Highland Park, IL

The Club

Founded in 1896 as Illinois’ third golf club, Exmoor is a private, full-service country club, located in Highland Park, Illinois, 28 miles north of Chicago. With a championship golf course designed by Donald J. Ross, Exmoor continues to fulfill its original mission – as a family club devoted to the game of golf, while offering a growing range of sports and social opportunities. Sports at Exmoor include golf, curling, tennis, swimming, ice skating, platform tennis, cross country skiing and the fastest growing sport in America — pickleball. Members of all ages enjoy a year-round schedule of exciting social activities.

The Club’s mission is to provide the finest golf, sporting, and social experiences for its community of member families and their guests all year long.

The Club maintains high standards for club governance, with an elected leadership that promotes member involvement to attain excellence in Club facilities and member services. Exmoor has earned a reputation for attentive service, modern facilities and fine cuisine. In the late 1890s, the club played an important role in establishing and growing the game of golf in the Midwest. During its 125-year history, Exmoor has hosted more than 20 national golf and curling championships. Our members have won national championships in both sports and have competed in official Olympic golf and curling competitions.

Since its founding, Exmoor members have embraced family activities with a focus on participation, skill development and good sportsmanship. As much as Exmoor values its traditions, today, the spirit of Exmoor is youthful, vibrant, and inclusive.

Exmoor Country Club Overview

  • 570 members (Golf: 370, Other: 200)
  • Initiation Fee (Resident Member Golf: $75,000)
  • Annual Dues (Golf: $13,200)
  • $9.2M Gross Volume
  • $4.5M Annual Dues Volume
  • $4.6M Total Gross Payroll
  • 22,000 Annual Golf Rounds
  • $650,000 Golf Shop Sales
  • Club-owned golf shop, recently transitioned
  • Number of Employees (Club (FTE): 94, Seasonal: 71)
  • Number of Golf Employees (4-5 year-round employees, 15 added during season)
  • 11 Board Members
  • Average age of members is 58

Exmoor Country Club Golf Facilities Overview

  • 18-hole golf course designed by Donald Ross
  • Full driving range with 24 hitting stations
  • Large short game practice area with 3 short practice holes
  • Indoor Golf Performance Center with 3 heated hitting bays (1 bay is a teaching/fitting studio with V1 video system and Trackman)
  • Teaching staff includes: Full-Time Director of Instruction (also lead club fitter), Head Golf Professional, 2 Assistant Professionals with 1 spearheading the Junior Golf Program
  • Current Golf Course Architect of record, Andrew Green
  • Recently hosted the 2018 Constellation Senior Players Championship and will host the 2022 Western Amateur Championship.

The Head Golf Professional Position

The Head Golf Professional reports directly to the General Manager/COO and coordinates with key management personnel on a regular basis, including the General Manager, Golf Committee, Grounds and Greens Committee, and Executive Staff. The Head Golf Professional implements the policies established by the Board of Governors and the Club’s bylaws. He/she develops operational policies and is responsible for the creation and implementation of standard operating procedures for all areas.

The Head Golf Professional is the lead coordinator of programming and development of synergy among all golf programming, amenities, and services. It is imperative that the Head Golf Professional operate at both a tactical and strategic level, maintain financial accountability, and manage and develop all aspects of golf services. Exemplary service is key in attaining excellence in the member experience.

Driving excellence in the golf experience through training is a critical part of the position. The Head Golf Professional supervises the following positions: Professional Golf Staff, Caddie Master, Golf Merchandiser, Starter/Rangers, and other Outside Services Personnel. Candidates must assume ultimate responsibility for all golf staff, the golf shop, member lessons, special events and tournaments, while working closely with other management for any operational specifics, for course prep, and all golf events needed.

The Head Golf Professional should have a strong presence and seek to be highly visible and accessible to the membership and staff. They set the tone for consistently treating members with a first-class golf experience and communicate this expectation to the entire staff as well.

Primary Responsibilities

  • Oversee the management and performance of all golf shop and applicable department operations and services; assure high standards and total member and guest satisfaction.
  • Work with Golf Shop Merchandiser to oversee a profitable amenity that is consistent with member demographics and needs; oversee and perform monthly inventory.
  • Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory, resources, sales transactions, and department financial performance.
  • Oversee, manage, and submit golf employee’s payroll on a bi-weekly basis; produce a weekly work schedule.
  • Oversee all fiscal areas and performance for the golf operations and golf shop including planning, budgeting, forecasting, monitoring, and correction.
  • Prepares business plan for all golf operations and golf shop with key aspects of fiscal accountability, operational strategy and marketing strategy for tournaments, special member events, and shop sales.
  • Exhibits clear vision of Exmoor Golf in planning, communications, and staffing.
  • Responsible for recruiting, interviewing, managing, and developing all staff related to the Golf experience at Exmoor; is current on continual learning options for staff and budget accordingly; assumes prominent and positive leadership role to foster employee engagement.
  • Executes golf events that deliver high satisfactory ratings.
  • Must be aware of trends and how they may apply to Exmoor; be continually aware of what is working and what isn’t, what can be improved or updated.
  • Maintain valuable and ethical relationships with other Club Professionals, and suppliers, as well as other geographic locations to maintain awareness of competitive practices and trends.
  • Maintain effective communications with staff for optimum delivery, particularly Engineering, Human Resources, Catering/Events, and Communications.
  • Maintain effective communications with membership for special announcements, weekly e-mail notice – collaborates directly with Director of Membership and Communications and Senior Graphics Designer for desired results.
  • Ensure health and safety regulations for members and staff by working closely with the Safety Coordinator.
  • Create and supervise junior, family, and player development instructor programs.

Important Individual Characteristics

  • A naturally enthusiastic personality and passion for the golf industry.
  • A natural leadership style which promotes staff and membership engagement.
  • The ability to communicate effectively, both verbally and in writing.
  • Disciplined accountability to ensure that the training and standards of the Golf department are consistently met.
  • Ability to cultivate a high-level of member services and satisfaction.
  • Possess a strong understanding of top-notch golf experiences for Club members and guests.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • Maintain a high level of visibility to members and staff as the face of the golf operation at the Club.
  • Ability to cater to various interests and the playing ability of the entire membership demographic.
  • Ability to develop a dedicated team with a shared vision.
  • Must possess strong leadership ability, influencing skills, demonstrate strong motivational ability.
  • Should be results oriented to align Golf strategy to Exmoor’s strategic plan, annual budgets and projected target achievements.
  • Should have strong verbal communication skills, presentation skills, and project confident and energetic qualities that produce service excellence.
  • Exhibit energy and enthusiasm, maturity of character, creative approach, member focus, logical thinking.

Candidate Qualifications

  • A minimum of 7 years of progressive leadership and management experience in the golf industry. Current Head Professionals or Assistant Golf Professionals at well-recognized clubs, with verifiable records of achievement will also be considered.
  • Educational credentials in hospitality or golf, a Bachelor’s Degree from an accredited college or university in Hospitality Management, Business, or Sports/Golf is an advantage for applicants.
  • Professional Golf Association (PGA) Certification designation as a Class A member of the PGA is required; maintaining memberships in other appropriate professional organizations preferred.
  • 3-5 years’ experience in Golf Management or equivalent experience in Golf Management, preferably a PGA Head Golf Professional; demonstrated continual personal and professional development in the sport.
  • Should be CPR/AED certified and know first aid.
  • Be well versed in relevant software programs for communications, POS, Outlook, and reservations, golf current management software.
  • Be current on the latest and most relevant player development methods of techniques.
  • Skilled professional in the playing of the game.

Note: A pre-employment drug screen and background check will be required.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.


Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, July 30, 2021.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Exmoor Head Golf Professional Cover Letter” and “Last Name, First Name, Exmoor Head Golf Professional”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.


For more information about Exmoor Country Club, please visit www.exmoorcountryclub.org.