Executive Search: Superintendent for Deer Ridge Golf Club

                       

Superintendent
Deer Ridge Golf Club
Kitchener, Ontario

About the Club

Deer Ridge Golf Club (“Deer Ridge” or the “Club”) is one of Ontario’s greatest golf clubs. Situated in Southern Ontario between Kitchener and Cambridge, the Club prides itself on putting its top-tier golf experience first. Deer Ridge is home to one of the best golf courses in Ontario which is consistently ranked in the Top 100 golf courses in Canada by SCOREGolf, originally designed by Thomas McBroom. An incredible practice facility complements the highly distinguished course. The Club also features an Academy run by an experienced Director of Instruction with classes for men, ladies, and junior golfers of all abilities.

In addition to Deer Ridge’s golf experience, the Club offers a beautiful clubhouse with an excellent food and beverage experience. The clubhouse features a majestic patio which overlooks the incredible Grand River Valley.

Deer Ridge is experienced by a group of just 400 equity members, meaning access to the tee is easy.

For more information on Deer Ridge Golf Club, visit www.deerridgegolfclub.com.

About the Superintendent Role

The Superintendent is responsible for leading the golf course maintenance operation. The successful candidate will work to create an environment where staff is involved and enthusiastic, with open communications and respect for themselves, members, guests, and the property.

The Superintendent will be responsible for the following:

  • Responsible for scheduling and payroll of grounds and maintenance staff.
  • Recruits, supervises and retains maintenance staff, and conducts employee performance evaluations and exercises disciplinary action.
  • Provide leadership, coaching, training, and necessary disciplinary actions for all staff.
  • Coordinate and plan with the Board of Directors to create annual budgets, with or without capital improvement projects.
  • Directs and participates in the construction and maintenance of the grounds.
  • Oversee equipment/cart maintenance and repair.
  • Designs landscape plans for facility grounds and implements the plan.
  • Administers and enforces all Club rules, regulations and policies for staff.
  • Works closely with the GM and the Board of Directors to operate the Club in a fiscally responsible and professional manner.
  • Directs and assists the staff on the planting of new vegetation, the replacement, spraying, pruning and trimming of trees and shrubs, the preparation of soil plant beds for aesthetically pleasing arrangements and tending to high stress areas.
  • Supervises and participates in the application and recording of chemical applications (fertilizers and pesticides) on the Club’s grounds in compliance with all provincial and federal regulations.
  • Maintains records and completes required reporting. Order parts, supplies and equipment as needed.
  • Schedules maintenance practices around member play and outings to maximize efficiency and minimize disruption to members.
  • Coordinates snow removal and winter maintenance activities when necessary.
  • Work closely with other managers to ensure the timely completion of golf course projects and operations to a high standard.
  • Maintain all office records, including purchase orders, pesticide records and licensing, training records, and other records as required.
  • Ensure staff are meeting all Occupational Health and safety standards and creating a work environment that promotes health and safety.
  • Assist other departments within the organization, including clubhouse repairs and maintenance as required.
  • Perform other related work as required.

Key Attributes

The ideal candidate is a proven superintendent who possess the following core competencies, experience, and attributes:

  • Knowledge of management and maintenance of greens, fairways and roughs.
  • Knowledge of use and operating standards of equipment and tools used in golf course construction and maintenance work.
  • Skill in recruiting, supervising, training, monitoring, evaluating and motivating personnel.
  • Interpersonal skill to resolve conflict and work with supervisors, officials, employees, members and the general public.
  • Knowledge of safe use, mixing and application of chemicals and commercial products.
  • Knowledge of the game of golf, golf rules and methods of play.
  • Ability to anticipate personnel, equipment, and material requirements related to golf course maintenance and repair assignments.
  • Ability and knowledge to lay out irrigation patterns, drainage patterns, construct tees and/or greens.
  • Ability to work under pressure in dynamic situations with a high level of professionalism.
  • Experience in budgeting and financial management.
  • Reliable with a strong work ethic and adaptability, with strong communication skills.
  • Must be able to work independently and be a self-starting problem solver.

Qualifications and Experience

  • Post-secondary education in Turf Management, consideration of candidates with 5 years or more applicable experience as a Golf Superintendent or 1st Assistant.
  • Class A Golf Course Superintendent designation (preferred)
  • Supervision, employee training & staff management experience (hiring/terminations and laying off employees in off season).
  • Budgeting and planning skills.
  • Knowledgeable on the safe use and training for all pieces of equipment utilized on the grounds.
  • Possess a Pesticide Applicator Certificate.
  • Extensive knowledge of golf course watering requirements, including pumps and irrigation infrastructure.
  • Advance computer skills required for financial reporting and control of operations, including use of Microsoft Office.
  • Current Pest Management certification.

Salary and Benefits

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications.

Inquiries

Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by February 1, 2023, at 5:00pm EDT. Interested candidates are asked not to contact any Club employees directly in relation to this posting. Please direct all inquires to the Search Consultant at the contact information listed below.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Deer Ridge Superintendent Cover Letter” and “Last Name, First Name, Deer Ridge Superintendent Resume”) respectively to: execsearch@ggapartners.com.

Deer Ridge Golf Club is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner which considers applicants’ accessibility needs due to disability.

Deer Ridge Golf Club is an equal opportunity employer. It is the organization’s policy to recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best qualified person for the job. Applicants must have a valid Canadian Social Insurance Number (SIN) card. We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

Executive Search: General Manager for Westmount Golf & Country Club

                       

General Manager
Westmount Golf & Country Club
Kitchener, Ontario

About the Club

Westmount Golf & Country Club (the Club) offers a world-class experience in the heart of Kitchener-Waterloo (K-W).

Dating back to 1931, Westmount offers a championship Stanley Thompson golf course, together with tennis, curling, and an active, family-friendly social program. The strong and thriving Membership is comprised of a mix of tenured golf and social members along with a growing number of families and young professionals. Westmount prides itself as a fixture in the K-W community and provides a welcoming atmosphere to be active and build longstanding relationships.

Westmount has long been regarded as one of the best private clubs in Canada. The Club is based around one of the best golf courses in Canada, ranked 12th in the country by SCORE Golf. The Club has award-winning golf, hi-tech indoor and outdoor practice facilities, a history of holding the country’s top tournaments, great tennis in the warm months, curling in the winter, and tremendous dining year-round.

For more information about Westmount Golf & Country Club, visit www.westmountgolf.com.

About the General Manager Role

The General Manager (GM) serves as the Chief Operating Officer of the Club. They will manage all aspects of the Club, including its activities and relationships between the Club and its Board of Directors, members, guests, employees, community, government, and industry.

Reporting to the Board of Directors, the General Manager is responsible for managing the overall performance of Westmount Golf & Country Club in providing a top-notch experience for its membership, through ongoing development and review of programs, and in delegation of tasks and duties. The General Manager will remain in tune with industry standards, be informed around future trends and will play a pivotal role in member, guest, employee, community, government and industry relationships.

The GM implements the Club’s strategies and policies as approved by the Board of Directors. This individual will be responsible for securing and protecting the Club’s assets, including facilities and equipment, and implementing and monitoring the Club’s budget.

The GM will develop standard operating procedures and direct the work of all department managers. As chief host within the Club and ambassador of the Club within the community, the GM manages the quality of the Club’s services to ensure member and guest satisfaction.

Beyond operations, the GM will be responsible for the strategic management of Westmount. The GM will ensure that annual plans, operational goals and objectives, and strategic initiatives position the Club to deliver on the long term strategic vision laid out by the Board of Directors.

The General Manager will be responsible for the following:

Leadership:

  • Implement and provide advice to the Board on existing, new or modified strategies and policies.
  • Manage and oversee all operations of the Club, in accordance with all applicable laws.
  • Lead, coach, direct and mentor management team including performance management.
  • Champion management philosophy that fosters a culture that recognizes integrity and respect as a key part in the foundation in delivering a superior member experience at Westmount.
  • Lead the development of the Club’s strategic and annual tactical plans, consistent with its long-term strategic direction.

Financial:

  • Manage the overall financial plan for the Club in working with the Financial controller to:
    • Develop annual operating, cash, and capital budgets.
    • Monitor monthly budget and other financial information.
    • Initiate effective corrective action, as required.
    • Approve invoices and other arrangements before inception or payment.
    • Deliver timely financial reports to the Board.
  • Ensure the Club is run in an efficient and cost-effective manner.
  • Ensure the food and beverage operations offer an attractive experience for members and their guests, and are run in a cost effective and economical manner.
  • Monitor, evaluate, and ensure proper maintenance of Westmount’s facilities.

Member Experience:

  • Build and deliver exceptional member experience, commensurate with a premier private golf and country club.
  • Oversee and review all aspects of the Club’s member communications, including member meeting materials, to ensure adherence to service standards, positive member satisfaction and quality of activities.
  • Evaluate and monitor membership options to ensure maximum attraction and retention of members and their families, ensuring that programs at Westmount attract participation by members to bring more life and vibrancy to the Club.
  • Strengthen the Club’s relationship with existing members and guests through frequent interaction with members, familiarity with members’ names and personal interaction to ensure member satisfaction.
  • Develop and oversee onboarding programs to ensure new members are properly welcomed to the Club, and serve as primary individual responsible for welcoming new members through personal connection.

Direct Reports:

Director of Golf, Course Superintendent, Controller, Human Resources Manager, Clubhouse Manager, Membership Services Director, Activity and Engagement Coordinator, Director of Racquet Sports, Curling Manager, and Executive Assistant.

Key Attributes

The ideal candidate is a proven collaborator and relationship builder who possesses the following core competencies, experience and attributes:

Leadership Skills:

  • A dynamic leader with the ability to build strong teams by motivating staff and leading by example.
  • Possess the ability to provide direction and expectations, performance feedback and recognition that inspires department managers and employees to enhance member experiences and achieve positive outcomes.
  • An innovative and strategic thinker with strong business acumen.
  • Experience managing complex capital projects.

Interpersonal/Fit:

  • Embodies the characteristics of a successful GM through honesty, integrity, ethical conduct, straightforwardness, accountability, leadership, and dedication.
  • A self-starter with a results-oriented work style combined with excellent verbal, written and interpersonal communication skills.
  • Demonstrates energy and a desire to interact with the membership.
  • A confident, diplomatic and competent “hands-on” professional who recognizes the importance of accountability.
  • Strong professional deportment with a clear commitment to member service through an open and transparent member approach while maintaining a professional balance between empathy and process adherence.

Qualifications and Skills

  • A post-secondary degree in business or a related discipline is preferred.
  • Previous experience as a senior leader at a private golf and country club or other similar top-tier facility, with a passion and understanding of a premium country club experience.
  • Experience in the hospitality industry is beneficial.
  • Experience reporting to a Board with a club governance structure and processes to lead the Club to success.
  • A Certified Club Manager designation (CCM) is preferred.

Salary and Benefits

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with a comprehensive health benefits plan and retirement savings matching program.

How to Apply

Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by November 15, 2022, at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Westmount GM Cover Letter” and “Last Name, First Name, Westmount GM Resume”) respectively to: execsearch@ggapartners.com.

Westmount Golf & Country Club is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner which considers applicants’ accessibility needs due to disability.

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Requests for reasonable accommodation based on disability or religion will be considered on an individual basis.

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

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