Executive Search: CFO, Goodwill Middle Georgia & the CSRA

 

Goodwill Middle Georgia

CHIEF FINANCIAL OFFICER
GOODWILL MIDDLE GEORGIA & THE CSRA
Augusta & Macon, GA

Our History

Dr. Edgar J. Helms, a Methodist minister, founded Goodwill in 1902 in Boston, MA. Dr. Helms collected used household goods and clothing in wealthier areas of the city, then trained and hired unemployed people to mend and repair the used goods. The goods were then resold, and proceeds paid the workers’ wages and were invested in the development of job training programs. The system worked, and the Goodwill philosophy of a hand up, not a hand out was born. Dr. Helms’ vision set an early course for what has become a $6.5 billion nonprofit organization with more than 165 autonomous member organizations worldwide.

Goodwill Industries of Middle Georgia, Inc. (GIMG) was founded in 1975 to serve individuals with disabilities and other special needs. Since that time, the organization has continued to grow, as illustrated by the following timeline:

1996 – Goodwill Industries of Middle Georgia, Inc. expanded its territory into Augusta, Georgia and Aiken, South Carolina, increasing the number of service counties to 35 to become Goodwill Industries of Middle Georgia and the Central Savannah River Area (CSRA).

2007 –  Helms College was established in Macon with the focus of creating an educational model for Goodwill Industries nationwide to provide skills training industry certifications, degrees in high-demand middle skill occupations in the culinary arts, medical/health, automotive technology, information technology and other occupational fields that lead to meaningful jobs for individuals.

2012 – A second campus for Helms College opened in Augusta offering education in culinary arts at its School of Hospitality.

2016 – The Augusta campus began offering classes at its School of Health Services. Helms College currently offers Associate Degree and Diploma programs in culinary arts at its Macon and Augusta campuses, and health services programs for Multi-Skilled Medical Assistant and Medical Administrative Assistant certification at the Augusta campus. The key differentiator of Helms College from other learning institutions is our abundant experiential learning.

Learn more at goodwillworks.org and  www.helms.edu

Goodwill Middle Georgia & the CSRA also operates Edgar’s Hospitality Group (EHG), consisting of  hospitality venues in Macon and Augusta with plans to build an agri-tourism campus at Lake Oconee Georgia. To learn more about the EHG properties, visit here.

What We Believe

Goodwill Industries believes work plays a critical role in the ability of individuals to achieve desirable life outcomes. The founder of Goodwill Industries, Dr. Edgar J. Helms, believed that individuals wanted and needed an opportunity, a chance beyond charity, and this basic philosophy has set the vision for the Goodwill movement since 1902.

Mission
We build lives, families and communities one career at a time by helping people develop their God-given gifts through education, work and career services.

Values
I am proud to be Goodwill.
Service – I will practice hospitality.
Ownership – I will go above and beyond with every job I do.
Accountable – I will keep my commitments.
Respect – I will base my interactions with others on honesty and integrity.

The Role of the Chief Financial Officer

Reporting to the President/CEO, the Chief Financial Offer (CFO) will work closely with the CEO and peers to achieve GIMG’s 2025 strategic plan success measures through strategies that will enhance profitability, productivity and efficiency throughout the organization.

This key executive leadership position will lead the finance department, (annual operating budget of $55 million) with executive responsibility for budgeting, banking relationships, IT system, franchising, and mergers & acquisitions.

As member of the Goodwill Executive Leadership Team, the CFO will be expected to understand and fully embrace the faith-based, “hand up” mission of Goodwill and demonstrate daily the core values of service, ownership, accountability, and respect.

Principle Accountabilities – CFO

Plan and direct GIMG’s real estate activities, including land/building acquisitions and leasing/landlord relations. Develops all pro-forma presentations for GIMG board of director’s consideration.

  • Participate in organizational strategic planning initiatives and direct/coordinate activities of department in compliance with this plan.
  • In concert with VP Finance, plan and coordinate preparation of organizations annual operating business plan and budget, after collaborative negotiation with department executive leadership.
  • Assume lead role in all contract reviews/negotiations and project fiscal forecasting due diligence. Develop proposals for CEO’s consideration and approval.
  • Provide oversight for all capital development, and acquisition of funds for new ventures.
  • Interact with senior staff to identify, evaluate and promote new business opportunities.
  • Oversight responsibility of all Information Technology functions.
  • Identify agency “vital” operating data elements. Create and manage IS system to capture and disseminate data on a timely basis.
  • Create, foster, and manage third party relationships for banking, financing and other collateral administrative functions.
  • Review for implementation by VP of Finance, statutory and regulatory compliance procedures for all fiscal functions of the organization.
  • Work with VP of Finance to source, manage and publish annual certified fiscal and compliance audits.
  • Prepare and maintain investment policy and long-term investments, direct and monitor performance.
  • Responsible for all Risk Management and Loss Prevention functions.
  • Ensure compliance within areas of responsibility of all regulatory and accreditation bodies.
  • Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
  • Build relationships with CFO’s from other Goodwill organizations and CFO’s from other colleges and universities to obtain best practice benchmark Ideas to incorporate into GIMG procedures.
  • Manage M/A and business collaborations and contract negotiations with prospective partner organizations.

Qualifications

  • CPA licensed professional with an MBA is preferred.
  • A blend of for-profit and non-profit executive experience gained leading diverse profit generating business lines.
  • Minimum five years of senior management experience with a mid-size company where turn-key leadership was required.
  • Experience developing information technology systems that support organization-wide operational strategic growth and sustainment.
  • Banking finance and investment senior experience.
  • Experience with mergers and acquisitions.
  • Experience with financial management of accredited federally financial aid eligible post-secondary Institutions preferred.
  • Demonstrated experience creating and taking new business ventures from a concept to a successful, revenue generating operation.
  • Superior budget and/or financial planning and management skills involving multi-million dollar and multi-site operations.
  • General administrative skills including developing, implementing and monitoring company-wide policies and procedures.
  • Excellent verbal and written communications skills.
  • Strong people skills with abilities to partner with a dynamic leadership team and interact with all levels of employees.
  • Must be aligned with and energized by Rev. Edgar Helm’s faith based social enterprise model to eliminate poverty one career at a time.

Note: A pre-employment drug screen and background check will be required.

Salary & Benefits
Salary is open and commensurate with qualifications and experience. The company offers an excellent bonus and benefit package.

Inquiries

Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Thursday, September 30, 2021.

Please email résumé with references. Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Goodwill CFO Cover Letter” and “Last Name, First Name, Goodwill CFO Resume”) respectively to: execsearchus@ggapartners.com.

Executive Search: Vice President, Hospitality at Edgar’s Hospitality Group

VICE PRESIDENT HOSPITALITY
EDGAR’S HOSPITALITY GROUP
Augusta, GA

 

The Company
Edgar’s Hospitality Group (EHG) is an LLC operated by Goodwill Industries of Middle Georgia (GIMG) that operates hospitality venues in Macon and Augusta with plans to build an agri-tourism campus at Lake Oconee Georgia. EHG is named after the founder of Goodwill Industries, Rev. Edgar J. Helms.

The hospitality enterprises include restaurants, conference centers, large food service contracts, a bakery café, a private city club, and a local farm to provide fresh products with a new agri-business that allows culinary agriculture certifications for students. Chef Frank Kassner is the Director of Culinary Operations for EHG and the corporate executive chef.

Edgar’s Hospitality Group was founded to provide a new source of revenue for GIMG and to create diverse applied learning venues for the students at Helms College’s School of Hospitality managed by Bruce Ozga, VP, Culinary Education.

What We Believe
Goodwill Industries believes work plays a critical role in the ability of individuals to achieve desirable life outcomes. The founder of Goodwill Industries, Dr. Edgar J. Helms, believed that individuals wanted and needed an opportunity, a chance beyond charity, and this basic philosophy has set the vision for the Goodwill movement since 1902.

Mission
We build lives, families and communities one career at a time by helping people develop their God-given gifts through education, work and career services.

Values
I am proud to be Goodwill.
Service – I will practice hospitality.
Ownership – I will go above and beyond with every job I do.
Accountable – I will keep my commitments.
Respect – I will base my interactions with others on honesty and integrity.

Our Properties

Edgar’s Above Broad (Augusta, GA), recently opened in September 2020 as an exciting new 17,000 square foot indoor-outdoor restaurant and entertainment venue. www.edgarsabovebroad.com

 

The Pinnacle Club (Augusta, GA), a premier dining membership club in downtown Augusta which provides incredible views of the Savannah River and Augusta cityscape. www.pinnacleclubaugusta.com

 

Edgar’s Grille (Augusta, GA), an upscale casual restaurant which offers New American cuisine with a Southern Flair. www.edgarsgrille.com

 

Anderson Conference Center (Macon, GA), centrally located in the state, the Anderson Conference Center features 15,000 square feet of meeting space, including a 700-seat banquet space and six break-out conference rooms with premier technology. www.andersonconferencecenter.com

 

 

The Snelling Center (Augusta, GA), a conference venue co-located with Edgar’s Grille which can accommodate events from ten to 300 guests.
www.edgarsgrille.com/meetings-events

 

Edgar’s Bistro (Macon, GA), offers weekday lunch and dinner, a full-service bar and catering service. www.goodwillworks.org/upscalebistro

 

Edgar’s Bakehouse (Augusta, GA), bookstore and café which specializes in gourmet coffees, smoothies, paninis, salads, and fresh baked breads and desserts. An Edgar’s Bakehouse production bakery is being built for commercial baking enterprise launch in late 2021.

 

Wright’s Farm and Lake Oconee Agri-Tourism Farm Campus (Augusta, GA), coming soon. www.wrightsfarmaugusta.com

 

The Role of the Vice President, Hospitality

Reporting to the President/CEO, the Vice President, Hospitality will work closely with the CEO and peers to achieve GIMG’s 2025 strategic plan success measures through strategies that will enhance profitability, productivity and efficiency.

This key executive will lead the start-up and operations of all new hospitality operations, maintain benchmark controls and outcomes for existing properties, manage budgets, lead a large team and promote a culture of high performance.

As member of the Goodwill Team, the Vice President, Hospitality is expected to understand and fully embrace the faith-based, “hand up” mission of Goodwill and demonstrate daily the core values of service, ownership, accountability, and respect.

Principle Accountabilities – Vice President, Hospitality

> Lead Edgar’s Hospitality Group to be three things: profitable, a provider of vibrant applied learning enterprises for the students at Helms College, and a daily stage to tell the Goodwill life changing story in a manner that leads to philanthropic Investment.

> Direct the start-up and operational leadership of all new hospitality operations to be launched as applied learning venues associated with Helms College within GIMG’s thirty-five county territory and franchise operations in other Goodwill territories.

> Maintain benchmark operational controls and outcomes in existing hospitality business lines.

> Oversee development and implementation of budgets for multiple hospitality enterprise operations; responsible for meeting budget objectives for growth in revenues, gross margins, operating profit, and net cash flow.

> Assure top-line business growth through increased accountability, innovation, increased sales, expanded operations, reaching new markets and diversification.

> Annually revise and develop short and long-range plans for all assigned areas; establish performance measures for multiple enterprise operations.

> Maintain continuous lines of communication, keeping the President informed of all critical issues.

> Lead a large team of direct and indirect employees to ensure the execution and completion of business goals; evaluate performance for compliance with established policies and objectives of the company and contributions in attaining objectives.

> Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.

> Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.

> Promote Goodwill externally as a community-based non-profit with a key human and economic development role.

Qualifications

> A graduate business or hospitality degree is required.

> Minimum five years of senior leadership of a restaurant group, an independent luxury resort or multi-faceted entertainment company.

> Multi-unit executive level hospitality operations leadership experience required.

> Demonstrated experience creating and taking new business ventures from a concept to a successful, revenue generating operation.

> Superior budget and management skills involving multi-million dollar and multi-site operations.

> General administrative skills including developing, implementing and monitoring company-wide policies and procedures.

> Excellent verbal and written communications skills.

> Strong people skills with abilities to partner with a dynamic leadership team and interact with all levels of employees.

> Must be aligned with and energized by Rev. Edgar Helm’s faith based social enterprise model to eliminate poverty one career at a time.

Note: A pre-employment drug screen and background check will be required.

Salary & Benefits
Salary is open and commensurate with qualifications and experience. The company offers an excellent bonus and benefit package.

Inquiries
Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, September 3, 2021.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Edgars VPH Cover Letter” and “Last Name, First Name, Edgars VPH Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

 

For more information about Goodwill of Middle Georgia please visit www.goodwillworks.org; www.helms.edu; www.helmsgoldstandardculinary.com; www.edgarsabovebroad.com.

Executive Search: Head Golf Professional at Exmoor Country Club (FILLED)

HEAD GOLF PROFESSIONAL
EXMOOR COUNTRY CLUB
Highland Park, IL

The Club

Founded in 1896 as Illinois’ third golf club, Exmoor is a private, full-service country club, located in Highland Park, Illinois, 28 miles north of Chicago. With a championship golf course designed by Donald J. Ross, Exmoor continues to fulfill its original mission – as a family club devoted to the game of golf, while offering a growing range of sports and social opportunities. Sports at Exmoor include golf, curling, tennis, swimming, ice skating, platform tennis, cross country skiing and the fastest growing sport in America — pickleball. Members of all ages enjoy a year-round schedule of exciting social activities.

The Club’s mission is to provide the finest golf, sporting, and social experiences for its community of member families and their guests all year long.

The Club maintains high standards for club governance, with an elected leadership that promotes member involvement to attain excellence in Club facilities and member services. Exmoor has earned a reputation for attentive service, modern facilities and fine cuisine. In the late 1890s, the club played an important role in establishing and growing the game of golf in the Midwest. During its 125-year history, Exmoor has hosted more than 20 national golf and curling championships. Our members have won national championships in both sports and have competed in official Olympic golf and curling competitions.

Since its founding, Exmoor members have embraced family activities with a focus on participation, skill development and good sportsmanship. As much as Exmoor values its traditions, today, the spirit of Exmoor is youthful, vibrant, and inclusive.

Exmoor Country Club Overview

  • 570 members (Golf: 370, Other: 200)
  • Initiation Fee (Resident Member Golf: $75,000)
  • Annual Dues (Golf: $13,200)
  • $9.2M Gross Volume
  • $4.5M Annual Dues Volume
  • $4.6M Total Gross Payroll
  • 22,000 Annual Golf Rounds
  • $650,000 Golf Shop Sales
  • Club-owned golf shop, recently transitioned
  • Number of Employees (Club (FTE): 94, Seasonal: 71)
  • Number of Golf Employees (4-5 year-round employees, 15 added during season)
  • 11 Board Members
  • Average age of members is 58

Exmoor Country Club Golf Facilities Overview

  • 18-hole golf course designed by Donald Ross
  • Full driving range with 24 hitting stations
  • Large short game practice area with 3 short practice holes
  • Indoor Golf Performance Center with 3 heated hitting bays (1 bay is a teaching/fitting studio with V1 video system and Trackman)
  • Teaching staff includes: Full-Time Director of Instruction (also lead club fitter), Head Golf Professional, 2 Assistant Professionals with 1 spearheading the Junior Golf Program
  • Current Golf Course Architect of record, Andrew Green
  • Recently hosted the 2018 Constellation Senior Players Championship and will host the 2022 Western Amateur Championship.

The Head Golf Professional Position

The Head Golf Professional reports directly to the General Manager/COO and coordinates with key management personnel on a regular basis, including the General Manager, Golf Committee, Grounds and Greens Committee, and Executive Staff. The Head Golf Professional implements the policies established by the Board of Governors and the Club’s bylaws. He/she develops operational policies and is responsible for the creation and implementation of standard operating procedures for all areas.

The Head Golf Professional is the lead coordinator of programming and development of synergy among all golf programming, amenities, and services. It is imperative that the Head Golf Professional operate at both a tactical and strategic level, maintain financial accountability, and manage and develop all aspects of golf services. Exemplary service is key in attaining excellence in the member experience.

Driving excellence in the golf experience through training is a critical part of the position. The Head Golf Professional supervises the following positions: Professional Golf Staff, Caddie Master, Golf Merchandiser, Starter/Rangers, and other Outside Services Personnel. Candidates must assume ultimate responsibility for all golf staff, the golf shop, member lessons, special events and tournaments, while working closely with other management for any operational specifics, for course prep, and all golf events needed.

The Head Golf Professional should have a strong presence and seek to be highly visible and accessible to the membership and staff. They set the tone for consistently treating members with a first-class golf experience and communicate this expectation to the entire staff as well.

Primary Responsibilities

  • Oversee the management and performance of all golf shop and applicable department operations and services; assure high standards and total member and guest satisfaction.
  • Work with Golf Shop Merchandiser to oversee a profitable amenity that is consistent with member demographics and needs; oversee and perform monthly inventory.
  • Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory, resources, sales transactions, and department financial performance.
  • Oversee, manage, and submit golf employee’s payroll on a bi-weekly basis; produce a weekly work schedule.
  • Oversee all fiscal areas and performance for the golf operations and golf shop including planning, budgeting, forecasting, monitoring, and correction.
  • Prepares business plan for all golf operations and golf shop with key aspects of fiscal accountability, operational strategy and marketing strategy for tournaments, special member events, and shop sales.
  • Exhibits clear vision of Exmoor Golf in planning, communications, and staffing.
  • Responsible for recruiting, interviewing, managing, and developing all staff related to the Golf experience at Exmoor; is current on continual learning options for staff and budget accordingly; assumes prominent and positive leadership role to foster employee engagement.
  • Executes golf events that deliver high satisfactory ratings.
  • Must be aware of trends and how they may apply to Exmoor; be continually aware of what is working and what isn’t, what can be improved or updated.
  • Maintain valuable and ethical relationships with other Club Professionals, and suppliers, as well as other geographic locations to maintain awareness of competitive practices and trends.
  • Maintain effective communications with staff for optimum delivery, particularly Engineering, Human Resources, Catering/Events, and Communications.
  • Maintain effective communications with membership for special announcements, weekly e-mail notice – collaborates directly with Director of Membership and Communications and Senior Graphics Designer for desired results.
  • Ensure health and safety regulations for members and staff by working closely with the Safety Coordinator.
  • Create and supervise junior, family, and player development instructor programs.

Important Individual Characteristics

  • A naturally enthusiastic personality and passion for the golf industry.
  • A natural leadership style which promotes staff and membership engagement.
  • The ability to communicate effectively, both verbally and in writing.
  • Disciplined accountability to ensure that the training and standards of the Golf department are consistently met.
  • Ability to cultivate a high-level of member services and satisfaction.
  • Possess a strong understanding of top-notch golf experiences for Club members and guests.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • Maintain a high level of visibility to members and staff as the face of the golf operation at the Club.
  • Ability to cater to various interests and the playing ability of the entire membership demographic.
  • Ability to develop a dedicated team with a shared vision.
  • Must possess strong leadership ability, influencing skills, demonstrate strong motivational ability.
  • Should be results oriented to align Golf strategy to Exmoor’s strategic plan, annual budgets and projected target achievements.
  • Should have strong verbal communication skills, presentation skills, and project confident and energetic qualities that produce service excellence.
  • Exhibit energy and enthusiasm, maturity of character, creative approach, member focus, logical thinking.

Candidate Qualifications

  • A minimum of 7 years of progressive leadership and management experience in the golf industry. Current Head Professionals or Assistant Golf Professionals at well-recognized clubs, with verifiable records of achievement will also be considered.
  • Educational credentials in hospitality or golf, a Bachelor’s Degree from an accredited college or university in Hospitality Management, Business, or Sports/Golf is an advantage for applicants.
  • Professional Golf Association (PGA) Certification designation as a Class A member of the PGA is required; maintaining memberships in other appropriate professional organizations preferred.
  • 3-5 years’ experience in Golf Management or equivalent experience in Golf Management, preferably a PGA Head Golf Professional; demonstrated continual personal and professional development in the sport.
  • Should be CPR/AED certified and know first aid.
  • Be well versed in relevant software programs for communications, POS, Outlook, and reservations, golf current management software.
  • Be current on the latest and most relevant player development methods of techniques.
  • Skilled professional in the playing of the game.

Note: A pre-employment drug screen and background check will be required.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries

Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, July 30, 2021.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Exmoor Head Golf Professional Cover Letter” and “Last Name, First Name, Exmoor Head Golf Professional”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

 

For more information about Exmoor Country Club, please visit www.exmoorcountryclub.org.

Executive Search: Assistant GM at The Minikahda Club

ASSISTANT GENERAL MANAGER
THE MINIKAHDA CLUB
Minneapolis, MN

The Club

Located minutes from downtown Minneapolis, MN, The Minikahda Club is much more than a collection of amenities. The Club experience is focused on providing superior social and recreational experiences based on the values of family, fellowship, integrity, respect, and inclusiveness.

Founded in 1898, The Minikahda Club is the oldest country club west of the Mississippi and a premier club in the region. The City of Minneapolis has grown up around Minikahda. A group of young picnickers were so impressed by the spot they found atop a hill overlooking Lake Bde Maka Ska, they acquired the land and set out to form a club for social functions and golf. The name Minikahda comes from the Dakotah, a combination of two words meaning, “by the side of the water.” The Club logo, in fact, depicts a Native American shield, similar to the artifact framed in the Clubhouse.

The Minikahda Club is a year-round full-service club with a vast offering of social, dining and sport activities. The Club has approximately 1,275 members, comprised of approximately 475 families and a single class of membership. From a financial standpoint, the Club is debt-free, has a substantial reserve fund, a waiting list for membership and is well positioned for success.

The historic Donald Ross designed golf course has played host to a number of major events including the 1916 US Open, the 1927 US Amateur, the Walker Cup in 1957, the Women’s Amateur in 1988, the Curtis Cup in 1998, and the US Senior Amateur in 2017. The course is ranked among the best in the state by Golf Digest and was ranked #102 in Golfweek’s Top classic courses in 2020.

In 2018, the classic Ross designed golf course was re-grassed, and the golf shop was replaced with a new building that provides a year-round practice facility. A modernized pool snack bar and a new lakeside bar on the second floor of the Clubhouse was also added at the same time.  Currently, the Club is in the process of developing a long-term strategic and facilities master plan.

Members enjoy a variety of racket sports including tennis and paddle tennis. The tennis and paddle tennis programs are designed to appeal to newcomers and seasoned players alike.  A full calendar of clinics, mixers, and socials provides ample opportunities to meet new players and make new friends.

The pool is a very popular member amenity enjoyed by all from Memorial Day to Labor Day. Located on the edge of a hill with breathtaking views of Lake Bde Maka Ska and downtown Minneapolis, members enjoy swimming programs, relaxation and dining poolside.

At the heart of Minikahda is the beloved 60,000 square foot Clubhouse.  The Club offers multiple dining rooms for every gathering, from the formal Dining Room and intimate patio overlooking Lake Bde Maka Ska, to a family friendly Grille as well as 1898, the newly added adult-only bar with beautiful views of the lake and downtown Minneapolis. Multiple outdoor terraces and a deck with spectacular views highlighted by incredible cuisine prepared by our culinary team are all part of why Minikahda members and guests consider The Minikahda Club one of the best places to dine in the Twin Cities.  The Club also boasts a beautiful ballroom for significant life or member events. Indoors, outdoors, big or small, whatever the need, we are humbled and honored to serve our members and guests.

The Minikahda Club Overview:

  • 1,275 Members (approximately 475 families)
  • Initiation Fee: $75,000
  • Annual Dues: $10,000
  • $10.5M Gross Volume
  • $5.5M Annual Dues
  • $5.2M Gross Payroll
  • $3.2M F&B Volume pre-COVID-19
  • Peak Season: 300 Employees; Off-season: 120 Employees
  • 13 Board Members
  • Average age of members is 52

The Assistant General Manager Position

The Assistant General Manager is ultimately responsible for all clubhouse, food and beverage, aquatics, and facilities operations daily, including the general housekeeping over these areas. The Assistant General Manager is responsible for all aspects of the operation in the absence of the General Manager/COO and performs specific tasks as requested.

This managerial position works closely with, and reports directly to, the General Manager/COO, and provides quality leadership and contributes to the positive atmosphere of the Club and associated operations. He/she will also prepare annual department budgets in concert with the GM/COO.

The AGM will enhance the “club culture” and is responsible for the dissemination of hospitality, friendliness, and goodwill among members, guests and staff. His/her goal is always to help members and guests enjoy the facilities and events of the Club. In addition to building relationships with Club members, guests, and employees, he or she provides support to the respective committees and advisory groups as well. Being the “public face” of these operations with a hands-on approach and an understanding that full member and staff engagement is critical to success in this position.

The AGM consistently provides anticipatory hospitality along with superb dining and other food and beverage experiences for the Club’s membership and their guests. Alignment with the Executive Chef and Food & Beverage Director is very important to this position to ensure collaborative, innovative, harmonious relationships between front and back of house operations.

Primary Responsibilities

Member Services:

  • Consistent sincere and significant engagement of members, highly visible to members and staff in the dining areas of the club is of the utmost importance. The AGM is ultimately responsible to ensure that all member dining and club events are well-conceived and executed along with all amenities.
  • Provide quality leadership in a positive and upbeat manner for the members, guests and staff.
  • Create and maintain a first-class service culture throughout the club campus and its amenities.
  • Address and resolve all member and guest complaints and suggestions, general service, employee attitude, maintenance, and presentation of the clubhouse operations.

Employee Relations:

  • Oversee the recruiting, hiring and development of clubhouse and various food service venue personnel.
  • Oversee ongoing training programs complete with up-to-date training manuals to ensure exceptional service in all parts of the club’s operation.
  • Provides for training and future development of all subordinate managers and supervisors subject to budget approval by the General Manager/COO. Instill the concept of being “team players” in all employees. Continue to coach, counsel, and evaluate departmental staff.
  • Ensures that a positive spirit and healthy work environment exists throughout the club operations, one that is free of safety risks and all forms of employee harassment.
  • Maintain an effective communication program where employees are treated in a fair, structured and consistent manner.
  • Function as an administrative and communication link between departments in the club.
  • Guarantee that all clubhouse employees are regularly trained and certified in areas that help guard the safety and well-being of our members, guests and other employees including, but not limited to responsible alcohol service, safe food handling, etc.
  • Help to facilitate a team environment with morale, high ethical standards and efficient use of resources to position The Minikahda Club to be a preferred employer of choice in the community.

Financial Management:

  • Works jointly with the Controller and General Manager/COO to prepare the annual operating and capital budgets for all clubhouse and service operations, assists in managing and controlling the operations to attain the desired results.
  • Monitors the budget each week/month and directs the taking of corrective action as necessary to assure that the budgeted goals are attained.
  • Provides input to all clubhouse and service personnel regarding annual budgets, capital spending plans, fiscal controls and operational guidelines.
  • Responsible for all labor cost payouts and maintains them within the constraints of the budget and through close coordination and with approval from the General Manager/COO and Controller.
  • Monitors payroll records to control overtime and maintain labor costs within budgetary guidelines.
  • Supervises the purchasing, receiving, safekeeping and disbursement of operating supplies and equipment to maximize quality and profitability.

Personnel Management:

  • Displays very hands-on approach and leads the staff by example. Must be approachable to staff, members and guests.
  • Assists the General Manager/COO in developing and implementing long-range (strategic) and annual (business) plans, operating reports, forecasts and budgets.
  • Works with Human Resources to develop long term staffing needs for area of responsibility.
  • Responsible for the hiring, discipline, termination and documentation of all clubhouse and service staff.
  • Reviews all accidents, works with HR and Safety Committee in completing accidents reports and implementing improved procedures.
  • Attends meetings of senior management and carries out directives because of these meetings and any other requests of the General Manager in a timely manner.
  • Serves as an ad-hoc member of appropriate club committees and advisory groups.
  • A warm personality, a sense of humor and the ability to work effectively with all levels of the internal staff and members.
  • Works with Executive Chef, Food & Beverage Director and others to develop P&L statements prior to each event, makes appropriate notes following events and files information for future use.
  • Works with Executive Chef on menu development.
  • Works with the F&B Team to organize and market special club events.
  • Furthers his/her own continued development as a club management professional as a member of CMAA. With the assistance and approval of the General Manager/COO participates in appropriate seminars/training programs, thereby enhancing his/her value and quality of services to The Minikahda Club.

Operational Responsibilities:

  • Understands and abides by The Minikahda Club policies and departmental procedures. Suggests changes and may direct the implementation of change.
  • Provides content for and manages communications and marketing information for department.
  • Assures that the Clubhouse operations and campus venues are run in accordance with all applicable local, state and federal laws.
  • Disseminates information effectively and coordinates activities between departments on a timely basis.
  • Keeps the General Manager/COO informed of all potential problems and activities related to the smooth operation of the clubhouse and other food service venues.
  • Oversees inventory management throughout departments and completes a periodic china, glass and silver inventory to maintain par levels.
  • Coordinates and approves all entertainment in consultation with General Manager/COO and others.
  • A sharp eye for detail in the overall management of the operation.
  • Responsible for regularly reporting of performance and financial data, i.e. weekly report to General Manager/COO.

Direct Reports

Executive Chef, Food & Beverage Director, Catering Director, Member Engagement Director, Pool, Locker Room, Housekeeping and Valet Teams.

Candidate Qualifications

  • A minimum of 5 years of progressive leadership and management experience in a private club environment.
  • A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) or in active pursuit of designation preferred.

Note: A pre-employment drug screen and background check will be required. The position is available immediately.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries

Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, June 23, 2021.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Minikahda Club AGM Cover Letter” and “Last Name, First Name, Minikahda Club AGM Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

 

For more information about The Minikahda Club, please visit www.minikahdaclub.org.

 

Executive Search: SVP Hospitality & Finance at Edgar’s Hospitality Group

SENIOR VICE PRESIDENT HOSPITALITY & FINANCE
EDGAR’S HOSPITALITY GROUP
Augusta, GA

 

The Company

Edgar’s Hospitality Group (EHG) is an LLC operated by Goodwill Industries of Middle Georgia (GIMG). EHG operates hospitality venues in Macon and Augusta with plans to build an eco-tourism campus at Lake Oconee Georgia. EHG is named after the founder of Goodwill Industries, Rev. Edgar J. Helms.

The mission of Goodwill Industries of Middle Georgia (GIMG) is to build lives, families, and communities one career at a time by helping people develop their God-given gifts through education, work, and career services. Edgar’s Hospitality Group was created to support this mission through its portfolio of applied learning venues.

The hospitality enterprises include restaurants, conference centers, food service contracts, a bakery café, a private city club, and a local farm to provide fresh products with a new agri-business that allows culinary agriculture certifications for students. Chef Frank Kassner is the Director of Culinary Operations for EHG and the corporate executive chef.

Edgar’s Hospitality Group was founded to provide a new source of revenue for GIMG and to create diverse applied learning venues for the students of Helms College’s School of Hospitality managed by Bruce Ozga, VP Culinary Education.

Properties operated by EHG include:

Edgar’s Above Broad (Augusta, GA), recently opened in September 2020 as an exciting new 17,000 square foot indoor-outdoor restaurant and entertainment venue. www.edgarsabovebroad.com


The Pinnacle Club (Augusta, GA), a premier dining membership club in downtown Augusta which provides incredible views of the Savannah River and Augusta cityscape. www.pinnacleclubaugusta.com


Anderson Conference Center (Macon, GA), centrally located in the state, the Anderson Conference Center features 15,000 square feet of meeting space, including a 700-seat banquet space and six break-out conference rooms with premier technology. www.andersonconferencecenter.com


Edgar’s Grille (Augusta, GA), an upscale casual restaurant which offers New American cuisine with a Southern Flair. www.edgarsgrille.com


The Snelling Center (Augusta, GA), a conference venue co-located with Edgar’s Grille which can accommodate events from ten to 300 guests. www.edgarsgrille.com/meetings-events


Edgar’s Bistro (Macon, GA), offers weekday lunch and dinner, a full-service bar and catering service. www.goodwillworks.org/upscalebistro


Edgar’s Bakehouse (Augusta, GA), bookstore and café which specializes in gourmet coffees, smoothies, paninis, salads, and fresh baked breads and desserts. An Edgar’s Bakehouse production bakery is being built for commercial baking enterprise launch in late 2021. New website coming soon.


Wright’s Farm and Lake Oconee Eco-Tourism Farm Campus (Augusta, GA), coming soon. www.wrightsfarmaugusta.com


The SVP Hospitality & Finance Position

Reporting to the President/CEO, the Senior Vice President Hospitality & Finance (SVPH&F) will work closely with the CEO and peers to achieve GIMG’s 2025 strategic plan success measures through strategies that will enhance profitability, productivity and efficiency throughout the organization.

In addition to leading Edgars Hospitality Group this key executive leadership position will serve a dual role as the CFO for Goodwill Industries of Middle Georgia. Leading the finance department of this $50 million operating budget non-profit will involve executive responsibility for budgeting, banking relationships, franchising, and mergers & acquisitions.

As member of the Goodwill Executive Leadership Team, the SVPH&F will be expected to understand and fully embrace the faith-based, “hand up” mission of Goodwill and demonstrate daily the core values of service, ownership, accountability, and respect.

Principle Accountabilities – SVP Hospitality

 

  • Lead Edgar’s Hospitality Group to be three things: profitable, vibrant applied learning enterprises for the students of Helms College, and a daily stage to tell the Goodwill life changing story in a manner that leads to philanthropic Investment.
  • Direct the start-up and operational leadership of all new hospitality operations to be launched as applied learning venues associated with Helms College within GIMG’s thirty-five county territory and franchise operations in other Goodwill territories.
  • Maintain benchmark operational controls and outcomes in existing hospitality business lines.
  • Oversee development and implementation of budgets for multiple hospitality enterprise operations; responsible for meeting budget objectives for growth in revenues, gross margins, operating profit, and net cash flow.
  • Assure top-line business growth through increased accountability, innovation, increased sales, expanded operations, reaching new markets and diversification.
  • Annually revise and develop short and long-range plans for all assigned areas; establish performance measures for multiple enterprise operations.
  • Maintain continuous lines of communication, keeping the President informed of all critical issues.
  • Lead a large team of direct and indirect employees to ensure the execution and completion of business goals; evaluate performance for compliance with established policies and objectives of the company and contributions in attaining objectives.
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
  • Promote Goodwill externally as a community-based non-profit with a key human and economic development role.

Principle Accountabilities – CFO

 

  • Plans and directs GIMG’s real estate activities, including land/building acquisitions and leasing/landlord relations. Develops all pro-forma presentations for GIMG board of director’s consideration.
  • Participate in organizational strategic planning initiatives and direct/coordinate activities of department in compliance with this plan.
  • In concert with VP Finance, plan and coordinate preparation of organizations annual operating business plan and budget, after collaborative negotiation with department executive leadership.
  • Assume lead role in all contract review and negotiation and project fiscal forecasting due diligence. Develop proposal for CEO’s consideration and approval.
  • Provide oversight for all capital development, and acquisition of funds for new ventures.
  • Interact with senior staff to identify, evaluate and promote new business opportunities.
  • Responsible for oversight of all Information Technology functions.
  • Identify agency “vital” operating data elements. Create and manage IS system to capture and disseminate data on a timely basis.
  • Create, foster, and manage third party relationships for banking, financing and other collateral administrative functions.
  • Review for implementation by VP of Finance, statutory and regulatory compliance procedures for all fiscal functions of the organization.
  • Working with VP of Finance, source, manage and publish annual certified fiscal and compliance audits.
  • Prepare and maintain investment policy and long-term investments, direct and monitor performance.
  • Responsible for all Risk Management and Loss Prevention functions.
  • Ensures compliance within areas of responsibility of all regulatory and accreditation bodies.
  • Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
  • Build relationships with CFO’s from other Goodwill organizations and CFO’s from other Colleges/Universities to obtain best practice benchmark Ideas to Incorporate Into GIMG.

Qualifications

  • A graduate business or hospitality degree is required, CPA licensure is preferred.
  • A blend of for-profit and non-profit executive experience gained leading diverse profit generating business lines.
  • Minimally five years of senior leadership on both the finance and operations side of an independent luxury resort or multi-faceted entertainment company.
  • Banking finance and investment senior experience.
  • Multi-unit executive level hospitality operations leadership experience required.
  • Experience with mergers and acquisitions.
  • Experience with financial management of accredited federally financial aid eligible post-secondary Institutions preferred.
  • Demonstrated experience creating and taking new business ventures from a concept to a successful, revenue generating operation.
  • Superior budget and/or financial planning and management skills involving multi-million dollar and multi-site operations.
  • General administrative skills including developing, implementing and monitoring company-wide policies and procedures.
  • Excellent verbal and written communications skills.
  • Strong people skills with abilities to partner with a dynamic leadership team and interact with all levels of employees.
  • Must be aligned with and energized by Rev. Edgar Helm’s faith based social enterprise model to eliminate poverty one career at a time.

Note: A pre-employment drug screen and background check will be required. The position is available June 15, 2021.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The company offers an excellent bonus and benefit package.

Inquiries

Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, June 11, 2021.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Edgars SVPHF Cover Letter” and “Last Name, First Name, Edgars SVPHF Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

For more information about Goodwill of Middle Georgia please visit www.goodwillworks.org; www.helms.edu; www.helmsgoldstandardculinary.com; www.edgarsabovebroad.com.

Executive Search: GM/COO at Grandfather Golf & Country Club

GENERAL MANAGER/CHIEF OPERATING OFFICER
GRANDFATHER GOLF AND COUNTRY CLUB

Linville, NC

 

THE CLUB

The history of Grandfather Golf and Country Club starts in 1885 when businessman Hugh MacRae first viewed the Linville River Valley and the rugged peaks of Grandfather Mountain. MacRae was so awestruck by the area’s natural beauty that he immediately wrote his father, Donald MacRae of Wilmington, N.C., for support to purchase a tract of land. The tract, which stretched from Pineola past Linville Gap, encompassed all of Grandfather and Grandmother Mountains, Linville Ridge, lnvershiel, part of Sugar Mountain, and what is now Grandfather Golf and Country Club.

Donald MacRae consented to the purchase, and along with a few other investors, including department store founder of Philadelphia John Wanamaker, Linville Improvement Company was formed. By 1889, Hugh MacRae had purchased a total of 15,570 acres, mostly from S.S. Lenoir, for whom the city of Lenoir is named.

The area quickly became a popular summer resort for golf and health and is a visual reminder of MacRae’s native Scotland. By 1944, Linville Company sold 3,000 acres to the Linville Resorts Property Owners Association. Included in the sale were the golf course designed by Donald Ross (creator of the Pinehurst Golf Club), Eseeola Lodge, horseback riding facilities, and the townsite of Linville. In 1952, the Linville Company was dissolved, and the remaining 11,000 acres were divided between four family members, including Mrs. Hugh MacRae, daughter Agnes MacRae Morton, as well as Agnes’ children, Agnes Morton Cocke Woodruff and Hugh Morton.

Aggie’s share of the lands included 1,958 acres in the Linville River Valley, two miles north of Linville. Having spent most of her summers growing up in Linville, her love of the High Country remained strong. Aggie, a three-time state ladies’ amateur golf champion, invested her inheritance, and – with the help of highly-respected golf course designer Ellis Maples and cofounders Hugh Morton, her brother, and John Williams, their friend – her vision turned to reality with the opening of Grandfather Golf and Country Club in 1968, where friendly amenities surround some of the best mountain golf in the world.

Vision Statement: “To be one of the pre-eminent, family-oriented clubs in the Southeast.”

 

 

GRANDFATHER GOLF AND COUNTRY CLUB OVERVIEW

 

  • 480 Members: capital of 434, club/social of 28, legacy of 18
  • Initiation Fee of $85,000
  • Annual Dues: $18,100 for club operations and capital expenses and $4,500 for village fees
  • Budgeted total expenditures for fiscal year 2021 of $15 million (includes club, capital, and village)
  • Food and beverage volume of $1.5 million
  • Gross payroll of $6 million
  • Strong balance sheet and positive cash flow
  • 220 employees (165 seasonal, 55 year-round)
  • Nine board members plus one ex-officio
  • Average age of members is 67
  • Championship Golf Course ranked second in North Carolina and first in the West Regional ranking and first among private courses in North Carolina per the North Carolina Golf Panel
  • Club community ranked seventeenth in the top 200 resort communities in the U.S. by GolfWeek
  • Grandfather Village is an incorporated municipality

THE GENERAL MANAGER/CHIEF OPERATING OFFICER POSITION

The General Manager (GM) has total operational responsibility for the club and reports to the president of the club, who also chairs the board of directors. The GM oversees a country club with two golf courses, multiple dining venues, and a broad array of other amenities. Further, the GM has comparable responsibilities to a city or county manager as it pertains to overseeing all aspects of the incorporated municipality of Grandfather, including managing common property and infrastructure, maintaining roads, operating a state-regulated water/sewer utility, and providing security services. Finally, the GM directs a real estate operation that markets and sells residential properties within the village and that supports the attraction of new members.

Primary Responsibilities

 

  • Coordinate the development and execution of the club’s long-range and annual business plans to achieve the mission of the club
  • Prepare comprehensive operating plans and budgets, obtain approval from the board, and operate in accordance with approved budgets
  • Maintain a long-term capital budget to assure the sustained material condition of all physical assets of the club
  • Plan, develop and approve specific operational policies, programs, procedures, methods, rules and regulations in concert with board-approved policies
  • Direct the recruiting and training of all staff
  • Establish employee rules and regulations, work schedules, internal controls, and a performance appraisal system
  • Assure that the highest standards are set and achieved in providing member service and satisfaction
  • Ensure that the club is operated in accordance with all applicable local, state, and federal laws
  • Ensure compliance with regulatory and other governmental agencies that have oversight of various club assets and operations, including utility regulation, water quality, and environmental statutory law compliance
  • Provide the board and committees with relevant information on trends and developments in the club/residential community business
  • Ensure that the committees established by the board are well-supported and operate in accordance with board-approved policies and directives
  • Oversee security, risk management, and health and safety programs to ensure that measures are in place to protect members, employees, staff, and club physical assets
  • Ensure that the board is thoroughly informed on the status of club operations, member satisfaction, and financial performance
  • Provide a comprehensive communications program that keeps all appropriate constituencies informed on relevant matters
  • Interact with local community leaders and organizations
  • Perform other duties and functions as the club board may direct that are consistent with this job description

Direct Reports

 

  • Chief Financial Officer
  • Manager of Human Resources & Administration
  • Director of Agronomy
  • Director of Golf
  • Director of Recreation
  • Head Tennis Professional
  • Head Croquet Professional
  • Director of Security
  • Director of Facilities and Infrastructure
  • Clubhouse Manager
  • Executive Chef
  • Communications Director
  • Membership Coordinator
  • Manager of Community Housekeeping
  • Head Broker of Grandfather Club Properties

Core Leadership Competencies

 

  • Ability to define a simple and understandable vision of success for the management team
  • Ability to see the big picture, take stock, identify problems/needs, and conceptualize solutions/strategies
  • Ability to focus on the essentials, to attend to detail, and to follow through on decisions
  • Ability to create a sense of followership among subordinates
  • Ability to attract and develop a strong supporting management team
  • Ability to demonstrate a strong member satisfaction ethic and to interact with the membership in a frequent and friendly manner
  • Ability to articulate the highest performance and ethical standards, demand compliance, and move swiftly and positively when corrective action is warranted
  • Ability to cope with day-to-day pressures and maintain a healthy and positive culture

Candidate Qualifications

 

  • A minimum of 7 years of progressive leadership and management experience in a private club environment.
  • A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) or in active pursuit of designation preferred.

Note: A pre-employment drug screen and background check will be required. The position is available August 1, 2021.

 

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefit package.

 

Inquiries:

IMPORTANT: Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, May 12, 2021.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Grandfather GM/COO Cover Letter” and “Last Name, First Name, Grandfather GM/COO Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

For more information about Grandfather Golf & Country Club, please visit www.grandfatherclubnc.com.

Executive Search: General Manager at Turtle Point Yacht & Country Club

GENERAL MANAGER
TURTLE POINT YACHT & COUNTRY CLUB

Killen, AL

 

The Club

Founded in 1961, Turtle Point Yacht & Country Club is a member-owned club in Killen, Alabama, and recognized as one of Alabama’s best kept secrets. Turtle Point is one of those pleasant surprises that one finds from time to time; complete with clubhouse, golf course, tennis courts, and marina, the Club exudes Southern charm.

Not only is the golf course exceptional, but the Club’s location on the banks of the Tennessee River makes it a unique and special destination in and of itself. Blessed by its location, membership, and staff, Turtle Point is an experience that is unmatched in the Southeast. After one visit, we’re certain that you will agree.

Designed by famed architect Robert Trent Jones, Sr., the 18-hole golf course is ranked 4th best in Alabama by Golf Digest and has been the host site of the SEC Championship, the State Amateur Championship, the Southern Amateur as well as other notable events over its 50 plus year history.

The Club’s tennis facility includes 6 immaculately maintained all-weather Laykold hard courts with water views. The pool complex includes a large “L” shaped pool, a toddler wading pool, an extensive deck and Cabana with showers and bathroom facilities, as well as a snack bar with covered dining areas. The clubhouse consists of the administrative offices, kitchen, member dining areas, lounge, and banquet facilities. The Marina offers eighteen 60′ covered slips, eighteen 40′ covered slips, ten 24′ covered slips, sixteen open sailboat and ski boat slips, and twelve personal watercraft slips.

Turtle Point Yacht & Country Club Overview:

 

  • 485 members
  • Initiation Fee $10,600
  • Annual Dues $6,000
  • $4.40M Gross Volume
  • $2.30M Annual Dues
  • $1.30M F&B Volume
  • $2.0M Gross Payroll
  • 100 Employees in-season, 60 off-season
  • 5 Executive Committee Members
  • Average age of members is 60

The General Manager Position

The General Manager reports to the Board and coordinates with the President of the Board on a regular basis. The General Manager implements the policies established by the Board of Directors and the Club’s bylaws. He/she develops operational policies and is responsible for the creation and implementation of standard operating procedures for all areas. This includes the preparation of the annual operating and capital budgets and management of operations to attain the desired results.

The General Manager coordinates all management functions and works in concert with committee chairs in assisting them in the development of proposed policies, programs, events, etcetera.

The General Manager is the lead coordinator of programming and development of synergy among all departments. Overseeing the internal and external marketing strategies for membership growth and member engagement is a critical part of the position.

The General Manager should have a strong presence and seek to be highly visible to the membership and staff. They set the tone for consistently treating members with first class of hospitality and communicate this expectation to the entire staff as well.

Important Individual Characteristics

  • A naturally enthusiastic personality and passion for the club management profession.
  • A natural leadership style which promotes staff and membership engagement.
  • Ability to act as a thought partner with the board and committees.
  • The ability to communicate effectively, both verbally and in writing.
  • Disciplined follow-through to ensure the vision and goals of the Club come to fruition.
  • Ability to cultivate a high-level of member services and satisfaction.
  • Possess a strong understanding of top-notch food and beverage experiences for Club members and guests.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • Maintain a high level of visibility to members and staff as the face of the Club.
  • Understands the importance of digital communication and can utilize web and social media tools to communicate with the staff and membership.
  • Ability to develop a dedicated team with a shared vision.

Candidate Qualifications:

  • A minimum of 5 years of progressive leadership and management experience in a private club environment. Current Assistant General Managers or Clubhouse Managers at well-recognized clubs with verifiable records of achievement will also be considered.
  • A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) designation preferred.

Note: A pre-employment drug screen and background check will be required. The position is available March 1, 2021.

Salary & Benefits:

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries:

IMPORTANT: Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Monday, March 15, 2021.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Turtle Point GM Cover Letter” and “Last Name, First Name, Turtle Point GM Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

For more information about Turtle Point Yacht & Country Club, please visit tpycc.org.

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