General Manager
Royal Victoria Yacht Club
I. ROYAL VICTORIA YACHT CLUB
The Royal Victoria Yacht Club is an active and lively organization with over 1,250 members. Founded in 1892, RVYC is the oldest yacht club in British Columbia. Over the past one hundred and twenty-five years, RVYC has made significant contributions to the sailing, seafaring, and cruising communities of the Pacific Northwest. RVYC encourages its members to become involved in many activities that are supported by the Club. The objectives of RVYC are to encourage yachting; boating, navigation, and seamanship; to promote sportsmanship and excellence in competitive sailing; to provide facilities for the use and benefit of members and to preserve yachting traditions.
To learn more about the Club, visit Home – Royal Victoria Yacht Club
Reporting to the Commodore and Board of Directors (Board), the General Manager (GM) oversees the daily operation of the Club and is responsible for various programs and services. The GM is responsible for the efficient operations, staffing, day-to-day financial management, and compliance with statutes, regulations and by-laws.
II. POSITION
The Position – General Manager
SPECIFIC DUTIES AND RESPONSIBILITIES
Administration and Finance
- Design, implement, and improve upon operating policies, standards and contracts, and provide recommendations in relation to establishing, terminating, changing or renewing service contracts, with supporting rationale;
- Provide sound financial management, including support for preparation of the annual budget, and regular variance analysis of actual expenditures compared to budget and year-to-date costs, as well as maintaining sound financial controls;
- Work closely with the staff accountant to regularly monitor financial activities, ensuring that records are accurately maintained, available, and properly prepared for the annual audit by the Club’s contracted auditor
- Operate the Club information management system (Jonas) and ensure that all club records are complete, accurate, and up-to-date;
Asset Management
- Develop and maintain a capital asset replacement plan;
- Plan and oversee maintenance of the Clubhouse and grounds;
- Plan and oversee maintenance of the foreshore, marina facilities and outstations;
Member Services & Communication
- Assist with marketing and membership generating initiatives in order to promote the Club’s services and facilities to current and potential members;
- Establish and maintain effective processes to gather and address member and guest feedback, compliments and mitigate complaints;
- Oversee the management, planning, staffing, finances and daily operation of all club service.
Human Resources
- Provide recommendations to the Commodore and/or Board members related to staffing levels required to meet operational needs of the Club, including salary levels;
- Ensure staff job descriptions are kept current and understood by the employees;
- Set annual staff goals, carry out periodic performance planning reviews with staff and conduct annual appraisals against pre-agreed goals and objectives;
- Conduct thorough and documented exit interviews with any departing employees.
Club Functions and Events
- Promote the use of club facilities for member-sponsored events, maintaining a balance with availability of the Club for regular use by members;
Support of the Board and Planning
- Provide advice and support to the Commodore and Board in the development and implementation of plans, policies and programs;
- Chair the House & Grounds and Food & Beverage Committees as staff committees.
KNOWLEDGE, SKILLS AND ABILITIES
- Completion of a post-secondary degree program plus five years related experience or equivalent combination of education and experience;
- Progressive management experience in delivering Financial Management, Human Resource Management, Information Systems Management, Administrative Management and Operations Management services;
- Experience managing staff, developing administrative budgets, managing contracts, developing policy related to a variety of administrative, human resources, information systems and operations management;
- Knowledge of the principles of an Occupational Health and Safety Program;
- Comprehensive knowledge of human resources principles, practices, policies and procedures and related legislation and regulations in the areas of recruitment and selection, classification, employee and labour relations, occupational health and safety, human resources planning, training and development and operations;
- Ability to manage individual and team performance by setting goals and standards, evaluating performance and correcting where applicable;
- Ability to manage programs effectively by anticipating needs and operational implications, including planning, operations, budgeting, implementing and evaluating results;
- Ability to quickly identify, analyze and evaluate operational problems or issues and recommend innovative solutions;
- Ability to establish and maintain effective working relationships with staff, colleagues, external agencies and a variety of groups or individuals to meet objectives, complete projects and influence outcomes;
- Ability to prepare, provide and obtain clear, concise and complete oral and written information of a complex and technical nature at a level appropriate to diverse audiences in a timely manner;
- Ability to organize and manage projects, adapting as needed to changing priorities and deadlines, emerging issues, impacts of decisions, competing and conflicting demands, and to keep staff, colleagues and the Executive Committee informed as required;
- Ability to exercise appropriate conflict resolution, mediation and negotiation skills to work towards effective employee/labour relations;
- Ability to use standard computer applications efficiently to produce correspondence, reports, spreadsheets and presentations;
- Ability to develop and maintain effective and respectful working relationships with the Executive Committee, committees and members of RVYC; and,
- Ability to prioritize one’s own work, and coordinate the workload of other staff effectively, efficiently, and independently, achieving results with acceptable timeframes while taking into consideration changing priorities, deadlines, volume available resources and reporting relationships.
COMPENSATION:
The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.
APPLICATION PROCESS AND DEADLINE:
IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, July 20. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, RVYC Resume” and “Last Name, First Name, RVYC Cover Letter”) respectively to: execsearch@ggapartners.com.
SEARCH CONSULTANTS
Michael Gregory, Partner
George Pinches, Director
GGA Partners Inc.
execsearch@ggapartners.com
