Executive Search: General Manager for The Georgian Peaks Club

                       

General Manager
The Georgian Peaks Club
Thornbury, Ontario

The Club

For over 60 years, the Georgian Peaks Club (the “Peaks”) has been providing exceptional experiences for Southern Ontario’s most active families in a safe and rewarding environment. The Peaks provides the highest, longest, and most challenging terrain in the province including some of the best intermediate and beginner runs for skiers and snowboarders of all ages and abilities. The Peaks has 750 member families who enjoy 3 lodges, 5 lifts and over 24 runs. Here you will find the only ski area in Southern Ontario with enough vertical to hold a F.I.S. sanctioned Giant Slalom race and, our best-in-class Alpine programs are recognized across North America, consistently turning young athletes into Olympians.

The Peaks is located on the shores of Georgian Bay, 12 kilometers west of Collingwood and 5 minutes from Thornbury. Downtown Toronto is less than 2.5 hours away.

The Position

Role Summary

The General Manager (“GM”) is responsible for the execution of all strategic plan initiatives while fostering a culture of continuous operational and experiential excellence. Reporting to and working with the Board of Directors, this individual will bring the Peaks vision to life. The candidate’s willingness to take on bold challenges along with strong leadership and strategic capabilities, ensures the success of the Club while protecting its fiscal integrity.

Direct Reports

  • Director of Finance
  • Director of Alpine Programs
  • Director of Outside Operations
  • Director of Food and Beverage
  • Membership and Guest Services Manager
  • Membership Experience Manager

Position Responsibilities

The GM will be responsible for the following:

  • Oversee the complete operation of the Club in accordance with the direction and vision established by the Board and all applicable local and federal laws.
  • Build and maintain excellent relationships with members, staff, local government officials, leaders of other private ski clubs, etc.
  • Lead, coach, direct and mentor the management team which will include setting annual goals and objectives, performance evaluation and accountability.
  • Oversee the creation, approval and execution of annual business plans, annual budgets, annual capital plans and long term strategic and capital plans.
  • Provide an active presence at the club and be highly visible to the membership and staff.
  • Troubleshoot day-to-day operating challenges in a timely manner.
  • Oversee the Club’s, health and safety, security, and risk management programs – protecting members and employees as well as physical assets.
  • Responsible for communicating effectively with the Board, in a timely and accurate manner, providing necessary information for the Board’s fiduciary and oversight responsibilities (e.g., monthly reporting).
  • Work with the Board and its Committees and serve as a liaison between the Board, staff, and membership.
  • Maintain familiarity, knowledge and compliance of all Club by-laws, health and safety legislation, insurance, T.S.S.A Regulations, Ministry of the Environment, Conservation and Parks, etc. and assure standards are met.
  • Continuously strive to improve member and guest experience.
  • Oversee the new membership development initiative. Set and achieve targets for new membership numbers.
  • Establish and maintain appropriate member expectations through effective communication practices. Create a communication strategy including frequency, content and requests for feedback.
  • Solicit member feedback through pulse surveys.
  • Create, obtain approval for, and execute short and mid-term strategic plans.

Candidate Profile

  • Minimum of 10 years experience of progressive leadership and management experience in a private club environment or related field.
  • A University or College Degree/Diploma in Hospitality Management, Business Management, Ski Resort Management or a related field.
  • Exceptional leadership skills with proven success at leading teams.
  • Excellent relationship management skills with the ability to build, grow and cultivate new and existing relationships.
  • Experience partnering with a Board of Directors.
  • Exceptional near term and long-range strategic thinking and planning capability
  • A ski or snowboard enthusiast.
  • An experienced visionary and transformational leader who can lead, coach, and motivate staff to take bold actions.
  • Strong team player with an orientation to take initiative. Flexible, adaptive, and able to execute a range of job duties and changing priorities. Ability to successfully handle multiple complex priorities concurrently.
  • Ability to work in an environment where unanticipated changes in demands often necessitate a change in priorities.
  • Demonstrated ability to maintain a high degree of confidentiality, professionalism, and diplomacy.
  • Ability to organize and manage projects, adapting as needed to changing priorities and deadlines, emerging issues, impacts of decisions, competing and conflicting demands, and to keep staff, colleagues and the Board informed as required.
  • Strong judgment, interpersonal, problem solving and influencing skills.
  • Strong conflict resolution skills.
  • Possess excellent verbal, written and presentation skills.
  • Possess professional maturity, sensitivity and impeccable integrity that exemplify the Club’s core values.

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by June 18, 2023. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Georgian Peaks Resume” and “Last Name, First Name, Georgian Peaks Cover Letter”) respectively to: execsearch@ggapartners.com.

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

For more information on The Georgian Peaks Club, visit https://www.georgianpeaks.com/

 

Executive Search: General Manager for Devil’s Glen Country Club

                       

General Manager
Devil’s Glen Country Club
Duntroon, Ontario

The Club

Located just 90 minutes from downtown Toronto, Devil’s Glen Country Club (“the Club”) provides an exceptional experience for members and their families. The Club has 24 ski trails and four chairlifts along with 20km of cross-country trails.

The Club is proud of its traditions, dating back to 1964 when the Beehive Race down Waterfall helped launch the Club. The Glen’s racing program, which is rooted deep in the Club’s culture and purpose, along with snow programs and a state-of-the-art terrain park, provides a family-focused environment where all athletes are encouraged to grow and develop from their experience.

With close to 750 senior members and just over 1,900 active skiers, the Club provides an exceptional on-hill experience within an intimate club community.

The Position

Role Summary

The General Manager (“GM”) is responsible to continue to build the Club’s standard for excellence and provide strategic direction while embracing opportunities for new initiatives. The General Manager will work with a volunteer member Board of Directors, ensuring that “important things get done”, including an industry-leading on- and off-hill “Devil’s Glen Experience” and the cost-effective management and development of the organization’s current and future assets.

Direct Reports

  • Assistant General Manager – Operations
  • Financial Controller and Chief Administrative Office
  • Manager Marketing and Membership

Position Responsibilities

The GM will be responsible for the following:

  • Oversee the complete operation of the Club in accordance with the direction established by the Board and the Strategic Plan.
  • Build and maintain relationships with staff, members, local government leaders, leaders of other private ski clubs, etc.
  • Lead, coach, direct and mentor the management team which will include performance management.
  • Provide effective leadership at the Club and within the community.
  • Ensure a strong presence and seeks to be highly visible to membership and staff.
  • Support a strong and engaged Board of Directors to execute all policies and decisions.
  • Responsible for communicating effectively with the Board, providing, in a timely and accurate manner, information necessary for the Board’s fiduciary and oversight responsibilities (e.g., monthly reporting).
  • Work with the Board and its Committees and serve as a liaison between the Board, staff and membership.
  • Create and ensure success of the Club’s vision and direction.
  • Create, communicate, and lead the strategic planning efforts and implementation of the Club’s strategy.
  • Prepare budgets associated with outdoor and indoor operations and carry the overall responsibility for working within these budgets.
  • Formulating and overseeing long-term capital budgeting and plans.
  • Maintain familiarity, knowledge and compliance of all Club by-laws, health and safety legislation, insurance, T.S.S.A Regulations, Ministry of the Environment, Conservation and Parks, etc. and assure standards are met.
  • Develop and maintain the Club’s capability to oversee the project management of significant capital projects.
  • Oversee the development and execution of infrastructure plans in accordance with Board-approved area master plans and capital budgets.
  • Ensure the success of all aspects of member/guest satisfaction, engagement and safety.
  • Assist with the membership sales process to promote the Club and member experience to prospective members.
  • Set annual staff goals, carry out periodic performance planning reviews with staff and conduct annual appraisals against pre-agreed goals and objectives.

Candidate Profile

  • Minimum of 10 years’ experience of progressive leadership and management experience in a private club environment or related field.
  • A University or College Degree/Diploma in Hospitality Management, Business Management, Ski Resort Management or a related field.
  • Exceptional leadership skills with proven success at leading teams.
  • Exceptional relationship management skills with the ability to build, grow and cultivate new and existing relationships.
  • Experience partnering with a Board of Directors.
  • Experience skiing or snowboarding would be an asset.
  • An experienced visionary and transformational leader who can lead, coach and motivate staff.
  • Strong team player with an orientation to take initiative. Flexible, adaptive and able to execute a range of job duties and changing priorities. Ability to successfully handle multiple complex priorities concurrently.
  • Ability to work in an environment where unanticipated changes in demands often necessitate a change in priorities.
  • Demonstrated ability to maintain a high degree of confidentiality, professionalism and diplomacy.
  • Ability to organize and manage projects, adapting as needed to changing priorities and deadlines, emerging issues, impacts of decisions, competing and conflicting demands, and to keep staff, colleagues and the Board informed as required.
  • Strong judgment, interpersonal, problem solving and influencing skills.
  • Strong conflict resolution skills and knows when to use the appropriate skill.
  • Possess excellent verbal, written and presentation skills.
  • Possess professional maturity, sensitivity and impeccable integrity that exemplify the Club’s core values.

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by April 2, 2023. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Devil’s Glen Resume” and “Last Name, First Name, Devil’s Glen Cover Letter”) respectively to: execsearch@ggapartners.com.

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

For more information on Devil’s Glen Country Club: https://www.devilsglen.com/Home.

 

Executive Search: General Manager for Alpine Ski Club

                       

General Manager
Alpine Ski Club
Town of Blue Mountains, Ontario

About the Club

Founded in 1960, Alpine (“the Club”) is as an award-winning private club with a modern, expansive clubhouse and excellent programs supporting all ages and disciplines. Alpine is well known for its warm and friendly atmosphere with some of the best skiing and boarding terrain in Ontario.

The Club offers:

  • Thirty-six expertly groomed runs ranging from easy (green) to a cluster of five expert (double black diamond) runs known as The Steeps
  • Five lifts to ensure that lines range from minimal to non-existent (one high speed sixpack chairlift, three quad chairlifts, one magic carpet)
  • An extensive terrain park with features for skill development
  • Broad selection of on-hill (skiing and boarding) program options (recreational and competitive) for children and adults
  • World-class snowmaking to maximize days enjoying the extensive terrain
  • State of the art grooming, including a GPS system to measure snow depth to ensure consistent coverage
  • Kilometres of marked snowshoe and cross-country ski trails and an outdoor skating rink
  • An on-site pro shop operated by Squire John’s offers equipment rentals, tuning services, and light retail shopping
  • A 45,000 square foot clubhouse offering superb food and drink, with views of the Escarpment on one side and Georgian Bay on the other
  • Full food & beverage service run by celebrated in-house caterer Men with Knives
  • A safe and fun-filled children’s playroom for infants and toddlers (Little Kids’ Club)

Facts and Figures

  • Initiation fee: $43,000
  • Employees: 346 (18 full-time, 85 seasonal full-time, 243 seasonal part-time)
  • Annual Revenue: $5M

For more information on Alpine Ski Club, visit www.alpineskiclub.com.

About the General Manager Role

Reporting to the Board of Directors, the General Manager is responsible for the overall operations, fiscal integrity, leadership, and strategic planning for the Club. The GM is a strong, energetic leader who is customer service-focused and has experience working at a private club. Alpine has just completed a strategic planning process and expects to launch a series of infrastructure projects over the coming years. The successful candidate will have interest in taking on new challenges while ensuring the smooth operations of the club year-round.

The successful candidate will:

  • Oversee the complete operation of the Club
  • Work closely with the Board:
    • Participate in the vision and strategic planning efforts
    • Attend board meetings, as required
    • Establish annual priorities and business metrics, and provide monthly reporting
  • Establish strong relationships with staff, members, and other GMs across the ridge
  • Lead, coach and motivate the management team and staff
  • Successfully execute the strategic plan initiatives
  • Maintain familiarity, knowledge and compliance of all Club by-laws, health and safety legislation, insurance, T.S.S.A Regulations, Ministry of the Environment, Conservation and Parks, etc. and assure standards are met.
  • Possess a strong customer service orientation
  • Ensure the success of all aspects of member/guest satisfaction, engagement, and safety

Direct Reports

Alpine Program Manager (also retiring in April 2023), Operations Manager, Marketing & Communications, Membership Administrator, Office Administrator, Accounting, and Men With Knives catering partner.

The General Manager will be responsible for the following:

Operational Excellence

  • Develop and implement industry-leading operating policies, programs, procedures, and methods while directing the work and promoting the development of all department managers
  • Monitor long and short-term financial objectives and reporting
  • Prepare and execute the financial plan for the Club, including:
  • Develop annual operating, cash, and capital budgets
  • Monitor monthly budget and other financial information
  • Initiate effective corrective action, as required
  • Approve invoices and other arrangements before inception or payment
  • Prepare and deliver timely financial reports to the Board
  • Remain current with industry trends and ensure the Club implements improvements, as required
  • Champion the development of the Club’s strategic and annual tactical plans, consistent with its long-term strategic direction
  • Ensure compliance with all legal and regulatory matters affecting the Club, including health and safety protocols and processes

People

  • Champion management philosophy that exemplifies the Club’s core values in making a healthy impact on the lives of members and the community. Alpine’s values include:
    • Embrace friends and family;
    • Where diversity and inclusion are the norm;
    • Our community is one, with down to earth values;
    • Aim to provide the best experience for all, with safety at our forefront;
    • And Members, Guests and Staff respect one another.
  • Develop and monitor basic human resource policies consistent with treating employees fairly and in compliance with all laws and regulations.
  • Support direct reports by developing, defining, and managing goals and objectives, providing consistent feedback toward continuous improvement, and promoting personal development

Key Attributes

The ideal candidate is a proven collaborator and relationship builder who possess the following core competencies, experience, and attributes:

Leadership Skills:

  • A dynamic leader with the ability to build strong teams by motivating staff and leading by example
  • Possess the ability to provide direction and expectations, performance feedback and recognition that inspires employees to enhance member experiences and achieve positive outcomes

Interpersonal/Fit:

  • Embodies the characteristics of a successful GM through honesty, integrity, ethical conduct straightforwardness, accountability, leadership, and dedication
  • A self-starter with a results-oriented work style combined with excellent verbal, written and interpersonal communication skills
  • Demonstrates energy and a desire to interact with members
  • A confident, diplomatic, and competent “hands-on” professional who recognizes the importance of accountability
  • Strong professional deportment with a clear commitment to member service through an open and transparent member approach while maintaining a professional balance between empathy and process adherence

Business/Finance Skills:

  • Possess an entrepreneurial spirit combined with a background in business management, including business development, finance, information technology, human resources, risk management and performance management
  • An innovative and strategic thinker with strong business acumen
  • Experience managing complex capital projects
  • Promotes succession planning by preparing staff for key leadership roles

Qualifications and Experience 

  • A University or College Degree/Diploma in Hospitality Management, Business Management, Ski Resort Management, or a related field
  • 10+ years’ experience as a senior leader at a ski club or other similar top-tier facility, with a passion and understanding of a premium club experience
  • Experience in skiing or snowboarding is beneficial
  • Experience reporting to a Board with a club governance structure and processes to lead the Club and GM to success

Salary and Benefits

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications, along with a comprehensive health benefits plan.

How to Apply

Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by November 8, 2022, at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Alpine GM Cover Letter” and “Last Name, First Name, Alpine GM Resume”) respectively to execsearch@ggapartners.com.

Alpine Ski Club is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner which considers applicants’ accessibility needs due to disability.

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Requests for reasonable accommodation based on disability or religion will be considered on an individual basis.

Alpine Ski Club is an equal opportunity employer. It is the organization’s policy to recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best qualified person for the job. Applicants must have a valid Canadian Social Insurance Number (SIN) card. We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

Executive Search: General Manager for Osler Bluff Ski Club

                                                                         

    General Manager
Osler Bluff Ski Club
    The Blue Mountains, Ontario

Osler Bluff Ski Club

Founded in 1949, Osler Bluff Ski Club provides a truly private recreational environment, where like minded people share their love for skiing/boarding and the great outdoors. Located near the shores of Georgian Bay and at a base elevation 200 feet higher than Blue Mountain, Osler provides its members with access to some of Ontario’s most beautiful scenery. The Club’s vertical drop of 745 feet is among the greatest in the province, and the natural terrain provides some of the longest, most scenic trails from beginner to expert. There is also over 27km of marked cross-country skiing and snowshoeing trails throughout the Club’s property.

Activities at the Club include Snow School and Racing programs, private skiing lessons, and an outdoor skating rink. The Club’s facilities are home to a recently renovated/expanded clubhouse, a chalet, a lodge, a children’s playroom, a pro shop, five lifts, and a Summer Club. The Club has significant land holdings, including four land-licence style cabin communities which the Club manages and maintains capital infrastructure assets in respect of. Osler offers some of the best variety of skiable terrain in the province, as well as a 6.5-acre terrain park with a competition-sized half-pipe.

To learn more about the Club, visit www.oslerbluff.com.

Role Summary

The General Manager (“GM”) is responsible to continue to build the Club’s standard for excellence and provide strategic direction while embracing opportunities for new initiatives. The General Manager will carry out the vison and is responsible for the overall operations, leadership and strategic planning of the Club. The hands-on experienced individual is a strong leader, energetic and who is team and member focused, is values driven and has a willingness to take on new challenges while supporting the brand of the Club. This individual will focus on goals and strategies and is responsible for the fiscal integrity of the Club. This position will sit on Board Committees as required.

Position Responsibilities

The GM will be responsible for the following:

  • Oversee the complete operation of the Club in accordance with the direction established by Board and the Strategic Plan.
  • Build and maintain relationships with staff, members, local government leaders, leaders of other Private ski clubs, etc.
  • Lead, coach, direct and mentor the Management team which will include performance management.
  • Provide effective leadership at the Club and within the community.
  • Ensures a strong presence and seeks to be highly visible to membership and staff.
  • Ensures a strong understanding of best-in-class Food & Beverage experiences for members and guests.
  • Support a strong and engaged Board of Directors to execute all policies and decisions.
  • Responsible for communicating effectively with the Board providing, in a timely and accurate manner, information necessary for the Board fiduciary and oversight responsibilities e.g. monthly reporting.
  • Work with the Board and its Committees and serve as a liaison between the Board, staff and membership.
  • Create, and ensure success of the Club’s vision and direction.
  • Create, communicate, lead the strategic planning efforts and implementation of the Club’s Strategy.
  • Prepare budgets associated with outdoor and indoor operations and carry the overall responsibility for working within these budgets.
  • Formulating and overseeing long-term Capital budgeting and plans.
  • Maintain familiarity, knowledge and compliance of all Club by-laws, health and safety legislation, insurance, T.S.S.A Regulations, Ministry of the Environment, Conservation and Parks, etc. and assure standards are met.
  • Successful execution of Special Projects.
  • Ensure the success of all aspects of member/guest satisfaction, engagement and safety.
  • Assist with the membership sales process to promote the Club and member experience to prospective members.
  • Set annual staff goals, carry out periodic performance planning reviews with staff and conduct annual appraisals against pre-agreed goals and objectives.

Requirements

  • Minimum of 10 years’ experience of progressive leadership and management experience in a Private Club environment or related field.
  • A University or College Degree/Diploma in Hospitality Management, Business Management, Ski Resort Management or a related field.
  • Exceptional leadership skills with proven success at leading teams.
  • Exceptional relationship management skills with the ability to build, grow and cultivate new and existing relationships.
  • Experience partnering with a Board of Directors.
  • Experience skiing or snowboarding would be an asset.
  • An experienced visionary and transformational leader who can lead, coach and motivate staff.
  • Strong team player with an orientation to take initiative. Flexible, adaptive and ability to execute a range of job duties and changing priorities. Ability to successfully handle multiple complex priorities concurrently.
  • Ability to work in an environment where unanticipated changes in demands often necessitate a change in priorities.
  • Demonstrated ability to maintain a high degree of confidentiality, professionalism and diplomacy.
  • Ability to organize and manage projects, adapting as needed to changing priorities and deadlines, emerging issues, impacts of decisions, competing and conflicting demands, and to keep staff, colleagues and the Board informed as required.
  • Strong judgment, interpersonal, problem solving and influencing skills.
  • Strong conflict resolution skills and knows when to use the appropriate skill.
  • Possess excellent verbal, written and presentation skills.
  • Possess professional maturity, sensitivity and impeccable integrity that exemplify the Club’s core values.

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

Application Process and Deadline

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Thursday, June 30, 2022. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Osler Bluff Resume” and “Last Name, First Name, Osler Bluff Cover Letter”) respectively to: execsearch@ggapartners.com.

Lead Search Executive

Michael Gregory
Managing Director & Partner
GGA Partners
execsearch@ggapartners.com

 

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