Tag: Michael Gregory

Executive Search: Director of Golf for Marine Drive Golf Club

Date:

           

Director of Golf
Marine Drive Golf Club

The Club and the Course

Marine Drive Golf Club (“MDGC” or the “Club”) is one of Canada’s most prestigious and historic private golf clubs, situated in the heart of Vancouver and boasting a diverse membership of 1,300 resident and non-resident enthusiasts. Founded in 1922, MDGC combines the heritage of a top-rated golf course on the shores of the Fraser River with a stately clubhouse for member services, dining and events. MDGC prides itself on delivering an outstanding member experience over approximately 40,000 rounds in a typical 12-month season.

The Club and course have been central to Canadian amateur golf for 100 years. MDGC’s Junior Development Program is widely recognized for the quality players it cultivates from its over 125 young players. The Club has produced multiple champions including Stan Leonard, Dick Zokol and Doug Roxburgh – and it has hosted numerous prestigious amateur events including the 2018 Canadian Women’s Amateur and the 1992 World Amateur.

Jim Urbina served as the Club’s Golf Course Designer from 2009 to 2019, completing the renovation of all bunkers and green surrounds. In 2015, the Club invested in a state-of-the-art 1.5-acre short game practice area. Rod Whitman is the Golf Course Designer working with the Club today following the members’ recent approval of a $3.9 million investment into its driving range to round out the state-of-the-art practice experience.

Our Core Values

Passion for People, Strive for Excellence, Be Vulnerable, Do Right.

The Position

As a key member of the Senior Leadership Team, the Director of Golf will play a pivotal role in exceeding the expectations of our members by delivering an exceptional golf experience that positions the Club for sustained leadership in our community and our industry. Reporting to the Chief Operating Officer, the Director of Golf will operate our golf operations at the highest service levels as expected by our membership and guests. Delivering exceptional service, programs and teaching at this facility will be paramount to the Director of Golf’s success in the role.

The Director of Golf will be responsible for the following:

  • Manage the Club’s entire golf operation, including the practice facilities, golf professionals, non-professional golf staff, teaching programs and seasonal golf activities and events.
  • Enthusiastically promote the game of golf and excellence in every member and guest experience at MDGC.
  • Build and lead a strong team of golf professionals, pro shop staff and back shop team members.
  • Be a visionary leader and represent the Club with pride in support of our brand and goals.
  • Lead and advance our comprehensive teaching program, including clinics and private instruction.
  • Direct and organize all golf activities, including member and invitational events/tournaments, practice facilities, tee time reservation program, back shop and cart operations.
  • Manage golf-related administration and financial activities such as budgeting and reporting.
  • Actively participate in golf committees, external events and conferences, and serve as an ambassador in the industry.

Candidate Profile

  • Recent and relevant experience in a high-end golf club environment.
  • Demonstrated commitment to exceptional member service.
  • Strong leadership and relationship-building. Track record of motivating and inspiring a team towards a common vision and defined goals.
  • Demonstrated interest in the golf industry, a considered perspective on where the industry is moving and how private golf clubs will adapt to these developments.
  • Post-secondary degree or PGM college diploma.
  • Business sense and experience as it relates to golf shop management within a private golf club.
  • Class “A” professional capable of playing at a high level.
  • Member in good standing with the PGA of Canada or the US (eligible for Canadian membership).
  • Collaborative contributor to the Senior Leadership Team with a Club-wide perspective and focus.
  • Commitment to excellence in all aspects of the game of golf:
    • Organization & promotion of events / tournaments
    • Understanding of golf instruction
    • Ability to tactfully enforce the rules and regulations of golf and of the Club

Compensation

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with our comprehensive health benefits plan and retirement savings matching program.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by Sunday, July 31st at 5:00pm EDT. Please include up to [5] professional references within your resume.

If you require any accommodations to be considered for this position, please include that information in your submission. Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Marine Drive Director of Golf Cover Letter” and “Last Name, First Name, Marine Drive Director of Golf Resume”) respectively to: execsearch@ggapartners.com

Interested candidates are asked NOT to contact any Club employees directly in relation to this posting. Please direct all inquires to Michael Gregory at the contact information listed below.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant

Michael Gregory
Managing Director & Partner
GGA Partners™
michael.gregory@ggapartners.com

For more information on Marine Drive Golf Club, visit www.marine-drive.com.

Beyond Millennials: New Generations and the Influence of Family

Date:

Findings from 6th Annual Research Study on Generational Golfers

Generation X, Millennials and Gen Z, with their own attitudes, behaviors and perspectives, have redefined the future of golf.

In brief:

  • New research into family habits of U.S. golfers has uncovered data in how three generations view family dynamics, play, skills and learning, expenditures and their general satisfaction with the sport.
  • Industry survey of over 1,500 golfers whose average age was 30 years old highlights how the presence of children and partners, and generational membership, directly impact the expectations, behaviors and priorities of golfers.
  • The report explores the overarching similarities and differences between Generation X, Y (millennials) and Z, and their family structures, and what this data means for the future of golf.

GGA Partners, The National Collegiate Club Golf Association (NCCGA), and The City Tour have released a study entitled, “Beyond Millennials: New Generations and the Influence of Family.”

It is no secret that golf’s popularity has exploded as a result of COVID-19. In 2020 and 2021, golf was one of the activities least likely to contribute to the spread of COVID-19 as it is played outside where one can keep their distance from others. In our 2021 Industry Survey, 60% of respondents indicated that golf has become more important in their life because of the COVID-19 pandemic. In 2022, that number decreased slightly to 53%, but it is clear that the elevated interest in golf has somewhat sustained, even as the threat and related restrictions have diminished. While the pandemic has increased interest in the sport, new challenges are placing additional pressures and impacts on golfers.

With this in mind, here are three key insights from this year’s research:

Millennials play significantly less golf than Gen X and Gen Z. Interestingly, singles played slightly more golf than partnered respondents, and players who were widowed, separated or divorced are playing the most golf within the group.

Gen Z are more likely to play with family than Gen X, while Millennials showcase a tendency to play more with friends than the other two cohorts. Generation X played with fellow members at a much higher rate, while Generation Z showed lower than expected interest in playing with members.  

Gen Z golfers spend the least on both greens’ fees and extra spending at the course, while Millennials show the most interest in spending the most on greens fees. Gen X will spend the most while at the course.

Two thirds of survey respondents indicated they would be willing to spend more – with 50% of respondents indicating a range of up to $5,000 – to join a private club. Gen X was willing to spend more ($6,758 USD) as compared to both Gen Z and Millennials, who indicated they were willing to spend slightly less ($6,100 USD). Widowed/divorce respondents are willing to spend the most ($6,818 USD) with singles willing to spend the least ($6,022 USD).

Access the full report now for further detailed insights.

Download report

For further information, contact:

Dr. Eric Brey, Ph.D
Director, GGA Institute
t: 715.505.7716
e: eric.brey@ggapartners.com

Executive Search: General Manager for Osler Bluff Ski Club

Date:

                                                                         

    General Manager
Osler Bluff Ski Club
    The Blue Mountains, Ontario

Osler Bluff Ski Club

Founded in 1949, Osler Bluff Ski Club provides a truly private recreational environment, where like minded people share their love for skiing/boarding and the great outdoors. Located near the shores of Georgian Bay and at a base elevation 200 feet higher than Blue Mountain, Osler provides its members with access to some of Ontario’s most beautiful scenery. The Club’s vertical drop of 745 feet is among the greatest in the province, and the natural terrain provides some of the longest, most scenic trails from beginner to expert. There is also over 27km of marked cross-country skiing and snowshoeing trails throughout the Club’s property.

Activities at the Club include Snow School and Racing programs, private skiing lessons, and an outdoor skating rink. The Club’s facilities are home to a recently renovated/expanded clubhouse, a chalet, a lodge, a children’s playroom, a pro shop, five lifts, and a Summer Club. The Club has significant land holdings, including four land-licence style cabin communities which the Club manages and maintains capital infrastructure assets in respect of. Osler offers some of the best variety of skiable terrain in the province, as well as a 6.5-acre terrain park with a competition-sized half-pipe.

To learn more about the Club, visit www.oslerbluff.com.

Role Summary

The General Manager (“GM”) is responsible to continue to build the Club’s standard for excellence and provide strategic direction while embracing opportunities for new initiatives. The General Manager will carry out the vison and is responsible for the overall operations, leadership and strategic planning of the Club. The hands-on experienced individual is a strong leader, energetic and who is team and member focused, is values driven and has a willingness to take on new challenges while supporting the brand of the Club. This individual will focus on goals and strategies and is responsible for the fiscal integrity of the Club. This position will sit on Board Committees as required.

Position Responsibilities

The GM will be responsible for the following:

  • Oversee the complete operation of the Club in accordance with the direction established by Board and the Strategic Plan.
  • Build and maintain relationships with staff, members, local government leaders, leaders of other Private ski clubs, etc.
  • Lead, coach, direct and mentor the Management team which will include performance management.
  • Provide effective leadership at the Club and within the community.
  • Ensures a strong presence and seeks to be highly visible to membership and staff.
  • Ensures a strong understanding of best-in-class Food & Beverage experiences for members and guests.
  • Support a strong and engaged Board of Directors to execute all policies and decisions.
  • Responsible for communicating effectively with the Board providing, in a timely and accurate manner, information necessary for the Board fiduciary and oversight responsibilities e.g. monthly reporting.
  • Work with the Board and its Committees and serve as a liaison between the Board, staff and membership.
  • Create, and ensure success of the Club’s vision and direction.
  • Create, communicate, lead the strategic planning efforts and implementation of the Club’s Strategy.
  • Prepare budgets associated with outdoor and indoor operations and carry the overall responsibility for working within these budgets.
  • Formulating and overseeing long-term Capital budgeting and plans.
  • Maintain familiarity, knowledge and compliance of all Club by-laws, health and safety legislation, insurance, T.S.S.A Regulations, Ministry of the Environment, Conservation and Parks, etc. and assure standards are met.
  • Successful execution of Special Projects.
  • Ensure the success of all aspects of member/guest satisfaction, engagement and safety.
  • Assist with the membership sales process to promote the Club and member experience to prospective members.
  • Set annual staff goals, carry out periodic performance planning reviews with staff and conduct annual appraisals against pre-agreed goals and objectives.

Requirements

  • Minimum of 10 years’ experience of progressive leadership and management experience in a Private Club environment or related field.
  • A University or College Degree/Diploma in Hospitality Management, Business Management, Ski Resort Management or a related field.
  • Exceptional leadership skills with proven success at leading teams.
  • Exceptional relationship management skills with the ability to build, grow and cultivate new and existing relationships.
  • Experience partnering with a Board of Directors.
  • Experience skiing or snowboarding would be an asset.
  • An experienced visionary and transformational leader who can lead, coach and motivate staff.
  • Strong team player with an orientation to take initiative. Flexible, adaptive and ability to execute a range of job duties and changing priorities. Ability to successfully handle multiple complex priorities concurrently.
  • Ability to work in an environment where unanticipated changes in demands often necessitate a change in priorities.
  • Demonstrated ability to maintain a high degree of confidentiality, professionalism and diplomacy.
  • Ability to organize and manage projects, adapting as needed to changing priorities and deadlines, emerging issues, impacts of decisions, competing and conflicting demands, and to keep staff, colleagues and the Board informed as required.
  • Strong judgment, interpersonal, problem solving and influencing skills.
  • Strong conflict resolution skills and knows when to use the appropriate skill.
  • Possess excellent verbal, written and presentation skills.
  • Possess professional maturity, sensitivity and impeccable integrity that exemplify the Club’s core values.

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

Application Process and Deadline

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Thursday, June 30, 2022. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Osler Bluff Resume” and “Last Name, First Name, Osler Bluff Cover Letter”) respectively to: execsearch@ggapartners.com.

Lead Search Executive

Michael Gregory
Managing Director & Partner
GGA Partners
execsearch@ggapartners.com

 

Executive Search: Controller for The Toronto Hunt

Date:

                       

Controller
The Toronto Hunt
Toronto, Ontario

The Club

Since opening its doors in 1843, The Toronto Hunt has been one of Canada’s most historic member clubs for nearly two centuries. The Club is located along Lake Ontario, a short distance from downtown Toronto and walking distance from the city’s Beaches community. The goal of The Toronto Hunt is to provide an exceptional member experience that includes superior golf, dining, and social events. Amenities at the Club include a nine-hole golf course perched on the bluffs overlooking the lake, as well as a historic clubhouse providing spectacular views of the lake. For those seeking a location for their wedding, the Club offers a ceremony area overlooking Lake Ontario, and a main dining area in the clubhouse that can accommodate up to 180 guests.

Golf Magazine has ranked The Toronto Hunt’s golf course as the 35th best nine-hole course in the world. Easily walked, the course can be played fairly quickly, and varying tee options provide variety for those looking to play multiple rounds. The course is also friendly to more recreational or social golfers, as the lack of forced carries and ideal land make it easy to spend an afternoon with friends. The Club’s dining, cuisine, and wine list have been equally praised and second-to-none.

The Position

We are recruiting an accomplished full time Controller to take charge of the Club’s accounting and finance functions. The Controller plays an integral role within The Toronto Hunt, in assisting with the management of the Club’s finances, budgets, and with the implementation of controls and systems that enable the operation to run smoothly, while being responsible for the general accounting and financial reporting of the Club. The Controller reports directly to the CEO/General Manager, and works closely with the Finance Committee, Board of Directors, and Senior Management team. The Controller will have several direct reports, including the Accounting/HR Coordinator (Payroll/Accounts Payables, HR), Administrative Assistant (Accounts Receivable and Health & Safety Coordinator), and Administrative Support (Part time receivables/payables). The Controller is a full-time position with a work schedule Monday to Friday, 9:00 am to 5:00 pm., with certain job requirements/deadlines that may necessitate longer hours, including attendance at various routine Finance Committee/Board meetings.

The Controller will be responsible for the following:

  • Financial Accounting – preparation of all journal entries, full accounting cycle including monthly financial statements (analysis/interpretation of those results), annual Operating and Capital Budgets, interim projections/forecasts, cash flow projections, reporting to monthly Finance Committee meetings and preparation of all minutes
  • Compliance – remittance, in a timely manner, of all tax (source deductions, HST, EHT, WSIB, and income taxes), completion of regulatory filings and other reporting requirements
  • Audit – preparation of all documentation required for the annual Audit, approval of draft financial statements for Board approval, preparation of annual Certificate of Compliance, attendance at Annual General Meeting
  • Accounts Receivable – preparation of annual dues billings, posting all monthly or annual billings to accounts, as well as adjustments, entrance fee instalments, misc. club charges, preparation of timely monthly statements of account, assistance with responding to member account queries, following up with those in arrears adhering to the Member Account Collection policy, processing of monthly preauthorized payments
  • Accounts Payable – review and approval of all invoices for timely payment, and ensure departmental approval and appropriate allocation of costs; oversee the payment of all invoices/taxes/source deductions, updating and maintain a weekly/monthly cash flow to ensure adequate funds are available
  • Payroll – oversee the payroll administration of 120-150 staff at peak season
  • Human Resources – Plan Administrator for the Group Insurance Plan and Group RSP, act as support for the HR Coordinator
  • Membership – maintain membership files, all membership records and reports, provide all statistical data of membership changes, activity, status for the Membership Committee and the Board, prepare all new member invoices and account adjustments for membership changes in status
  • IT – provide ongoing support for Club’s IT needs, assist with the maintenance and upgrades of Club’s equipment and software, ensure back up of all data, liaise with third party IT support
  • Banking – act as signing officer for the Club, handle all banking documentation, responsible for the Club’s investments, cash management, Club credit card(s), line of credit
  • Administration/Misc. – review property and liability insurance requirements and prepare annual renewal, prepare annual Risk Assessment Review
  • General – Compliance with all company policies, work closely with the needs of the members, departmental managers and various club committees; general duties as assigned

Candidate Profile

  • Proficiency in Jonas Club software, Microsoft Office, strong typing/data entry skills
  • Several years working experience in accounting and financial reporting, strong accounting background, knowledge of ASNPO and the private club/hospitality industry
  • Professionalism, strong organizational, verbal, and interpersonal communication, and problem solving/analytical skills
  • Familiar with payroll laws, labor standards, and guidelines
  • Ability to perform within time constraints and in meeting deadlines
  • Detail oriented, productive, efficient, ability to multi-task
  • Strong work ethic, ability to adhere to strict industry accounting standards and Club policies
  • Ability to deal with confidential information
  • Must be responsible, accountable, dependable and display a positive attitude and professional manner and appearance
  • Ability to provide member satisfaction in dealing with account/membership inquiries, provide co-operation and assistance to Club Management, the Board of Directors, and various committees of the Club
  • This position requires almost full-time computer work including typing and data entry. It involves sitting for long periods

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus, and benefits.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, June 10th at 5:00pm EDT. If you require any accommodations to be considered for this position please include that information in your submission.  Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Toronto Hunt Controller Cover Letter” and “Last Name, First Name, Toronto Hunt Controller Resume”) respectively to: execsearch@globalgolfadvisors.com

We thank all applicants for their interest but will only contact those selected for an interview.  Please email resume with references.

Lead Search Consultants: 

 

 

 

 

 

Michael Gregory
Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

 

 

 

 

Liz McDowell, CPA, CA, CCM
Director
GGA Partners™
Liz.mcdowell@ggapartners.com

For more information on The Toronto Hunt Club, visit www.torontohunt.com.

Executive Search: Director of Finance for The Toronto Lawn Tennis Club

Date:

                       

    Director of Finance
The Toronto Lawn Tennis Club
Toronto, Ontario

The Club

The Toronto Lawn Tennis Club is a private members’ club in the heart of Rosedale, Toronto, and is conveniently located on the Yonge Street subway line. The Club has a long history, since 1876, of providing excellent tennis courts, coaching and programming for players of all ages and has built its reputation as the premier tennis club in Canada

In addition to 18 tennis courts (four indoors) the Club has four squash courts, a Fitness Centre, a seasonal pool, a Wellness Centre, and food and beverage outlets. The Club has 3,000 members, including family members of all ages; annual revenues are approximately $14 million.  From high-caliber tennis, to all-around athletics and exceptional social scene, membership is about belonging to a uniquely warm community located right in the heart of Rosedale.

The Toronto Lawn Tennis Club is a historic facility that has been witness to the best tennis since the 19th century. Legends like Borg, Navratilova, Connors and Evert have all graced the club’s Har-Tru courts.

The Position

We are recruiting an accomplished full time Director of Finance to take charge of the Club’s accounting and finance functions. Reporting to the General Manager/Chief Operating Officer (GM/COO), the Director of Finance is an integral member of the Senior Management Team and will lead an accounting team of three people.  The Director of Finance is a contributing team manager to the overall Club operation, and manages the financial operations of the Club, supervises the accounting functions, and provides analytical support to the GM/COO, Finance Committee, Board of Directors and others for planning, budgets, and solutions to business problems.  This includes recommendations on the implementation and maintenance of the Club’s financial plans and policies, its accounting practices, fiscal records, and the preparation of financial reports. The Director of Finance is a strong Club business partner, and makes decisions in accordance with Club policy on administrative or operational matters, ensuring the effective achievement of objectives.

The Director of Finance will be responsible for the following:

  • Recommend and implement policies to control and coordinate accounting, auditing, budgets, taxes and related activities and records; develop, establish, and administer procedures and systems pertaining to financial matters. Responsible for the Club’s internal controls and compliance to same.
  • Prepare financial statements, forecasts, and analysis for all administrative and managerial functions. Maintain all accounting records; develop, analyze, and interpret statistical and accounting information.
  • Manage the annual audit.
  • Evaluates and recommends insurance coverage for protection against property losses and potential liabilities.
  • Coordinates and directs the preparation of the annual operating and capital budgets, business plan, and financial forecasts; institutes and maintains other planning and control procedures; and analyzes and reports variances. The Club performs in a fiscal year beginning January 1 of each year.
  • Development, analysis, and interpretation of statistical and accounting information in order to appraise operating results in terms of profitability, performance against budget, and other matters bearing on the fiscal soundness and operating effectiveness of the organization.
  • Responsible for evaluating the performance of several personnel in the Administration department. This individual recommends training requirements, has the duty to keep the staff at the highest level of skill necessary to meet Club needs and objectives.
  • Responsible for the development, implementation, and operation of all accounting and information systems support; for the administration, management, and maintenance of the equipment systems employed in the collection of information and for the training and supervision of staff related, but not limited, to the Administration department.
  • Establishes major economic objectives and policies for the Club and prepares reports that outline the Club’s financial position in the areas of receivables, payables, payroll, purchasing, fixed asset accounting, cash flow management and banking arrangements.
  • Furnishes internal reports, revises, and updates reports to be more useful and efficient, and furnishes external reports, including for tax and other government reporting, as necessary.

Candidate Profile

  • Professional Accounting designation (CPA);
  • Ten years of professional accounting experience with at least two years as Controller;
  • Experience working with Not-for-profit Organizations, the private club industry, and volunteer committees;
  • Excellent management, leadership, analytical and interpersonal skills;
  • Strong communication and presentation skills;
  • Ability to manage multiple priorities;
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations;
  • Knowledge of pertinent Ontario and federal employment laws and practices.

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus, and benefits.

Note

The position is currently vacant.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, May 13th at 5:00pm EDT. If you require any accommodations to be considered for this position please include that information in your submission.  Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Toronto Lawn Finance Cover Letter” and “Last Name, First Name, Toronto Lawn Finance Resume”) respectively to: execsearch@globalgolfadvisors.com

We thank all applicants for their interest but will only contact those selected for an interview.  Please email resume with references.

Co-lead Search Consultant 

 

 

 

 

 

Michael Gregory
Partner
GGA Partners™
Michael.gregory@ggapartners.com

Lead Search Consultant

 

 

 

 

 

Liz McDowell, CPA, CA, CCM
Director
GGA Partners™
Liz.mcdowell@ggapartners.com

For more information on Toronto Lawn Tennis Club, visit www.torontolawn.com.

Executive Search: General Manager for Fox Creek Golf Club

Date:

    General Manager
Fox Creek Golf Club
Dieppe, New Brunswick

Fox Creek Golf Club

Located just outside Moncton in Dieppe, New Brunswick, Fox Creek prides itself on being southeastern New Brunswick’s only private golf club. The Club offers a place for members to get easily-accessible tee times with quick rounds and excellent course conditions. Fox Creek has no outside events, allowing members to receive a truly private club experience.

Fox Creek opened in 2005 and has been the course of choice in the Moncton and Dieppe area ever since. The Club was taken private in 2021, further elevating the Club’s experience. As part of its conversion to a private member facility, the Club has invested in developing a unique member lounge and bar, separate from the current restaurant that operates out of the clubhouse. Beyond these changes, the ownership at Fox Creek is continually investing in the property, making it better with the goal of creating a member-focused environment.

To learn more about the Club, visit www.foxcreekgolfclub.ca

The Position: General Manager

This unique Canadian golf club is seeking a General Manager (GM) who is dedicated to the Club’s Mission, Vision and Values. Reporting to the Owner, the GM is the leader of the Club’s management team and is responsible for managing all facets of the Club’s operations in accordance with the strategies, plans and policies approved by the Owner.

The GM will be responsible for the following:

Responsibilities:

  • Develop and deliver a consistently excellent member experience commensurate with specified member expectations and in keeping with a premier private club.
  • Effectively manage all aspects of the Club’s activities and services to ensure a high level of member satisfaction and referrals to their friends and colleagues.
  • Develop and implement innovative, industry-leading operating policies, programs, procedures, and methods. Direct the work of and support the development of all department managers.
  • In consultation with the Owner, deliver long and short-term financial objectives. Ensure that the financial integrity of the Club is maintained at all times.
  • Prepare forecasts and execute the financial plan for the Club including development of annual operating, cash, and capital budgets. Prepare financial reports to the Owner.
  • Develop an organizational structure that is in keeping with the values and the strategic direction of the Club. Act as a mentor to Direct Reports.
  • Welcome new Club members, “meet and greet” all Club members as practical during their visits to the Club.
  • Maintain a visible and outgoing presence and lines of communications in the Club with members and staff. Responsible for ensuring communications initiatives and appropriate marketing tools are developed to increase the visibility of the Club to current and potential members.
  • Develop ongoing dialogue and rapport with members by being present at all major Club functions.
  • Ensure compliance with all legal and regulatory matters affecting the Club.

Direct Reports:

Director of Golf, Golf Course Superintendent, Financial Controller, and Food and Beverage Manager.

Qualifications

Candidate Profile:

The GM will report directly to the golf course Owner. Given the leading role this individual will play in achieving the strategic and business objectives of Fox Creek Golf Club, it is essential that the successful candidate possess the following core competencies, experience and attributes:

Leadership Skills:

  • A trustworthy, dependable, and dynamic leader with the ability to build strong teams by motivating staff and leading by example.
  • Has the ability to provide direction and expectations, continuous performance feedback with recognition that leads to positive outcomes. Fully engage and inspire department managers and their teams to enhance member experiences.
  • Exhibits leadership skills in continued team building, employee motivation and service training consistent with the ownership’s desire to create a club environment that is inclusive and safe for all members and staff.
  • Foster and support equity, diversity and inclusion (EDI) within the Club through adoption of best practices for an inclusive and equitable workplace.
  • Is respectful and professional in all interpersonal dealings.
  • Proudly represent the Club as its spokesperson to internal and external groups through strong communication and presentation skills.

Member and Guest Experience:

  • Thorough understanding of and capacity to consistently deliver exceptional standards of service as expected at a private golf club.
  • Ability to set and maintain high standards for all facilities, services, and communications.

Interpersonal/Fit:

  • Demonstrates integrity, ethical conduct in words and deeds; embodies the characteristics of a successful leader through honesty, straightforwardness, accountability, leadership, empathy, and dedication.
  • A self-starter with a results-oriented work-style combined with excellent verbal and written communication as well as interpersonal skills demonstrated with all the Club’s stakeholders.
  • A confident, diplomatic, competent professional who is a “doer.” A take-charge person who recognizes the importance of accountability and innovation.
  • A track record of strong professional results with a clear commitment to member service.
  • Interacts with an open and transparent approach with members while maintaining a professional balance between empathy and process adherence.

Business/Finance Skills:

  • An entrepreneurial style combined with a strong understanding of all aspects of business management including business development, finance, information technology, human resources, risk management, marketing and performance management.
  • An innovative and strategic thinker with strong business acumen and analytical problem-solving skills.
  • Experience successfully leading hospitality operations in a club or similar setting.
  • Incorporates succession planning by preparing staff for key leadership roles.

Education:

  • A post-secondary degree in business, hospitality or professional golf management credential is preferable.

Experience and Accreditation:

  • Experience as a senior leader in a private club environment or other similar top tier facility.
  • A passion and understanding of what it means to deliver a consistently excellent member experience.
  • Experience and knowledge of operating a private golf club, which includes an understanding of all golf operations.
  • Hospitality experience with an excellent understanding of food and beverage operations.
  • Proven experience developing and managing budgets and business plans.
  • Evidence of continued professional development.
  • Fluent verbally in both French and English languages.

Compensation:

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

Application Process and Deadline:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Sunday, April 17, 2022.  Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Fox Creek Resume” and “Last Name, First Name, Fox Creek Cover Letter”) respectively to: execsearch@ggapartners.com.

Lead Search Executives

Michael Gregory
Partner
GGA Partners

 

 

 

 

Murray Blair
Director
GGA Partners

Executive Search: General Manager for The National Golf Club of Canada

Date:

    General Manager
The National Golf Club of Canada
Woodbridge, Ontario

 

I. The National Golf Club of Canada

Located in Woodbridge, just north of Toronto, Ontario, The National Golf Club of Canada (“The National” or the “Club”), Canada’s preeminent private golf club, is seeking an extraordinary leader to serve as General Manager of the Club.

The National is an equity golf club established in 1987 with 468 members. We pride ourselves on our commitment to golf, the golf experience and our renowned George and Tom Fazio (1974) golf course, which is consistently rated as one of the best in Canada and heralded internationally.

The role of General Manager at The National – the top-job in Canadian golf – offers an extremely challenging yet extraordinarily rewarding opportunity for a highly capable, experienced and respected professional. The General Manager will report to the Board of Directors and be responsible primarily to deliver, at the highest level and on a consistent basis, the Mission Statement of The National.

If you are an experienced, highly professional golf-industry leader who exudes excellence in golf, please submit your resume, in confidence, to GGA Partners.

II. Position

General Manager

III. Related Titles

General Manager

IV. Job Summary

  • Serves as General Manager of the club and delivers, above all, the Mission Statement of the Club.
  • Is responsible for all aspects of the club including its activities and the relationships between the Club and its board of directors, members, guests, employees, community, government and industry.
  • Sustains and administers the club’s policies as defined by the board of directors.
  • Directs the work of all department managers; monitors the budget; monitors the quality and maintains the world-class status of the golf course and of the golf club’s products and services, and ensures maximum member and guest satisfaction unless otherwise directed by the board of directors.
  • Secures and protects the club’s assets, including facilities and equipment.

V. Job Duties and Responsibilities  

  • Implements general policies established by the board of directors; directs their administration and execution.
  • Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies and the board of directors.
  • Coordinates the development of the club’s short-range operational plan and ultimately a 5-year plan with the board of directors.
  • Develops, maintains and administers a sound organizational plan; initiates operational improvements and structures a plan for their implementation.
  • Monitors policies relating to personnel actions, training and professional development programs. Executes a human resources audit. Ensures the club’s current handbook covers all of the required topics (sexual harassment, vacation policy, etc.) as directed by the board of directors.
  • Maintains membership with the club managers’ and other professional associations.
  • Attends conferences, workshops and meetings to keep abreast of current information and developments in the field with the approval of the board of directors.
  • Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the club; takes effective corrective action as required. Upon arrival, the general manager “tests” all budgets to ensure that they are supported by appropriate details. Ensures that each department’s methods for producing each line item are accurate and justified for all areas of the budget.
  • Coordinates and serves as ex-officio member of appropriate club committees.
  • Welcomes new club members; “meets and greets” all club members, as practical, during their visits to the club.

VI. Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

VII. Application Process and Deadline

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Sunday, April 17, 2022.  Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, National Resume” and “Last Name, First Name, National Cover Letter”) respectively to: execsearch@ggapartners.com.

To learn more about the Club, visit www.nationalgolf.ca

Lead Search Executives

Michael Gregory
Partner
GGA Partners

Stephen Johnston
Partner
GGA Partners

Executive Search: General Manager for Country Hills Golf Club

Date:

                                                                         

    General Manager
Country Hills Golf Club
    Calgary, Alberta

Position title: General Manager

Department: Administration

Course: Country Hills Golf Club

Reports to: Board of Directors

Job Type: Full Time

Application Deadline: February 21, 2022

Start Date: ASAP

About Country Hills Golf Club

Country Hills Golf Club (CHGC) is a private, member-owned facility with two courses that provide distinct and exciting golf experiences.

Our Mission:

To promote an engaging culture of family and friends with remarkable golf and social experiences for everyone.

 Our Vision:

To deliver the most complete golf experience for the contemporary Albertan family.

Country Hills Golf Club is the only 36-hole facility within Calgary city limits and is located 20 minutes from downtown and less than 15 minutes from an international airport. The Club is easily accessible by way of Beddington Trail, Country Hills Boulevard, and Stoney Trail.

The Talons

The first Thomas McBroom design in Alberta features five lakes and the meandering Nose Creek which adds beauty and intrigue to your shot making strategies. The challenging layout has hosted professional and elite championships including the Mackenzie Tour’s ATB Financial Classic.

The Ridge

In contrast to the rugged appearance of the Talons course, the Ridge course, designed by Dave Bennett, offers a more park like setting with trees and manicured turf as the aesthetic focus. The upper nine presents panoramic views from the cliff tops. The lower nine is influenced by the rising cliffs and Nose Creek that will challenge your game to an incredible finish.

Members

Country Hills Golf Club offers outstanding amenities in a relaxed and casual atmosphere. Members find the Club to be a place of choice for both business meetings and social entertaining. Whether it is a round of golf, or dinner and drinks in our clubhouse, we provide Members and their families an extension of their own home. Our active and fun-filled social calendar encourages Members to spend time at the Club and create new relationships. Over the years, the Club has developed a true feeling of camaraderie among its Members and staff.

Position Objective

The General Manager, is responsible for executing the strategic plan for the Board, providing input to that plan, and executing the operational plan that is formed to support progress towards achieving the Club’s mission, vision, values and strategic plan.

Structure

Reports to: Board of Directors

Direct Reports: Executive Chef, Food and Beverage Manager, Marketing Manager, Head Golf Professional, Building Manager, Accounting Manager, Superintendent, Event and Experience Manager

Duties and Responsibilities

Member Focus

  • Build and develop the desired culture of the Club
  • Build and develop a highly member focused Club
  • Promote and be a champion for service excellence
  • Oversee the efficient management of the Club on a day-to-day basis
  • Ensure policies and procedures support the needs of members, staff and the public; and are reviewed periodically to ensure they are current and aligned with the strategic and operating needs of the Club
  • Plan for quality golfing and year-round social events for members
  • Ensure that the membership categories reflect the demographic of the Club and target members; maintain appropriate category limits and access to the facilities

Team Building

  • Lead a dynamic workforce that thrives on providing a best-in-class private club experience for all stakeholders, including members, guests, staff, and our community
  • Create accountability and guide the management team towards short- and long-term objectives
  • Strong leadership skills that foster a positive environment for all patrons and staff of the Club
  • Overall corporate responsibility for the development and implementation of HR practices and systems, including attraction, retention and training of staff, resulting in CHGC being a choice place for employees to work

Financial

  • Accountability to the Board of Directors for the financial operations and policies of the Club
  • Ensure the financial sustainability of the Club through evolution of the existing membership base
  • Oversight of the financial operations as it relates to daily management, budgeting, cash flow, forecasting and long-range financial and capital planning
  • Develop the annual operating budget with a focus on creating efficiencies within the operation; synergies between operating departments; and long-term sustainability of fiscal status for the benefit of members
  • Develop and maintain the Capital Plan including specific upgrades to the golf course and Clubhouse; surrounding grounds; member and public oriented facilities; maintenance facilities and equipment

Branding

  • Elevate the Country Hills brand through networking, marketing, and business development
  • Promote golf, and specifically CHGC, foster hospitality, friendliness, and goodwill amongst all members and guests
  • Strengthen the brand and reputation for the Club in the community

Communication

  • Provide open communication and accessibility to the membership and board
  • Attend all Board meetings and ensure that the Board is kept promptly advised of all activities of the Club and its financial progress
  • Develop member relations by responding to Members requests in a timely manner
  • Create a multi-channel communication approach to providing information and gaining feedback so that both the operation and strategy are supported – and new opportunities identified

Required Skills, Knowledge and Abilities

  • Technical Skills and Knowledge
  • Experience with POS systems
  • Advanced Experience working with Microsoft Office
  • Extensive experience running a Private Golf Club
  • A bachelor’s degree or higher from an accredited post-secondary institution

Abilities

  • Leadership – Innate and inspiring leadership that demonstrates the needs of a governance board including interface between the members/Board/GM; sound leadership in developing and executing an operational plan for the Leadership team; engaging and leading employee culture to provide an exceptional experience for staff and patrons of the Club. The GM will be a mature and seasoned communicator with experience communicating proactively, across multiple stakeholder groups, and utilizing appropriate channels.
  • Business Acumen – Sound financial and business acumen that balances short-term fiscal needs with long term financial sustainability. Correspondingly excellent understanding and business acumen in a golf environment will be advantageous.
  • Hospitality – Understanding of, and experience in, providing a premium private club experience via all aspects of the facility.
  • Governance – Mature experience dealing with a governance board and developing and implementing the bylaws; policies; governance handbook; strategic plan; and succession plan for both board and employees. It is further facilitated by the GM in supporting the board to execute the strategic plan.
  • Personality – A self-starter and results oriented work style combined with excellent communication and interpersonal skills with all the Club’s stakeholders. Strong professional conduct with a clear commitment to member service through an open and transparent member approach. Highly ethical conduct and the ability to hold people accountable.

Key Performance Indicators

  • Department financial contributions
  • Labour & Expense Controls
  • Member Experience Results
  • Team Member Experience Results
  • Membership Satisfaction results
  • Capital Planning, on budget, on time

Our Core Values

  • Live our Values
  • Service
  • Quality
  • Accountability
  • Respect
  • Community
  • Camaraderie

Country Hills Golf Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary will be commensurate with private golf clubs in Calgary.

Application Process and Deadline

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Monday, February 21, 2022. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Country Hills Resume” and “Last Name, First Name, Country Hills Cover Letter”) respectively to: execsearch@ggapartners.com.

For more information about Country Hills Golf Club, please visit www.countryhills.ab.ca.

Lead Search Executives

Michael Gregory
Partner
GGA Partners

George Pinches
Director
GGA Partners

 

Whitepaper: Unlocking the Strategic Power of Member Feedback

Date:

This GGA Partners whitepaper discusses new approaches to understanding private club members. By re-imagining the potential of member feedback and charting a path towards maximizing feedback in strategic planning, private clubs can increase their attractiveness and competitiveness further.

This whitepaper reviews how Medinah Country Club strengthened its position in an increasingly competitive environment and uncertain economic time. By supplementing its understanding of member satisfaction to identify how to allocate limited resources, the Club was able to significantly impact member satisfaction and identify the greatest areas of opportunity.

Key topics and actions that are highlighted in this whitepaper include:

  • Advanced data analytics, including the Member Feedback Loop
  • Approaching data differently to pivot towards feedback opportunities
  • Unlocking the true potential of member surveys
  • Leveraging Satisfaction Impact Assessments to support club strategy
  • Delivering on the promise of data-informed decision-making

Download the whitepaper

For more information, please contact us.

Executive Search: Director of Golf for The Credit Valley Golf & Country Club

Date:

Director of Golf
The Credit Valley Golf & Country Club
Mississauga, Ontario

The Club

Located in Mississauga, Ontario, The Credit Valley Golf and Country Club is known today as one of Ontario’s finest private golf clubs. Originally the hunting and fishing grounds of the Ojibway people, Credit Valley traces its golfing beginning back to 1930. The golf experience at Credit Valley combines breathtaking scenery with a challenging parkland design that pairs tight fairways with large and fast undulating greens.

The Facilities

Although the Club offers numerous amenities to its members, Credit Valley is a golf club at its core. Designed by renown golf course architect, Robbie Robinson, the course is a true, fair test of golf to members of all skill levels. Complementing the course, Credit Valley offers one of the GTA’s finest practice facilities, boasting over 60,000 square feet of teeing space, two practice bunkers, two practice greens, and eight target greens.

In addition to the golf experience, Credit Valley offers a 37,000 square foot clubhouse, an 800 square foot fitness facility, and a beautiful indoor swimming pool.

The Position

Credit Valley is seeking a well-qualified, dynamic individual to oversee and manage golf operations and work cooperatively with other departments to provide an exceptional member and guest experience.  The Director of Golf is also responsible for overseeing the Clubs fitness operation, with the Fitness Director reporting to them.

The Director of Golf will be responsible for the following:

Primary Responsibilities

  • Develop and deliver an outstanding member experience and service commensurate with member expectations and in keeping with a premier Tier 1 private golf and country club.
  • Recruitment, training, development, performance management and leadership of golf operations and fitness staff.
  • Working with the COO and Controller, preparation and oversight of all fiscal areas and performance for the golf and fitness operations including the capital and operating budgets, annual business plan, forecasting and monitoring.
  • Work with the golf operations staff, club management team and various member committees, to develop and implement merchandising, programs, club tournaments, leagues, coaching and lesson programs and outside events.
  • Oversight of the golf shop, which includes purchasing, merchandising, sales and marketing, inventory management, and financial performance.
  • Oversight of the golf reservation system, tracking and marshalling play on the golf course. Enforcing all rules and regulations governing golf course usage.
  • The Director of Golf is engaged in new member recruitment and orientation as well as ensuring that the golf experience meets member expectations.
  • Oversee the development of operating procedures and training manuals.
  • Coordinate plans with the Food and Beverage Manager for all on-course food and beverage, banquets, outside events, and catering for all golf functions.
  • Foster and support equity, diversity and inclusion (EDI) within the Club through adoption of best practices for an inclusive and equitable workplace.
  • Develop and oversee an innovative tournament schedule and golf activities program that is appealing to all member demographics and skill levels, including children’s golf programs.
  • Develop and oversee golf instruction, clinics, golf schools, and player development programs for all members. Ensuring that members from all demographics and golf skill levels are accommodated by the golf program.
  • Play golf with members of all skill levels, demographics and genders as time and duties permit.
  • Oversight of the Clubs fitness operation through the Director of Fitness.

Candidate Profile

The Director of Golf reports to the Chief Operating Officer (COO).  Given the leading role this individual will play in achieving the strategic objectives of Credit Valley, it is essential that the successful candidate possess the following core competencies, experience and attributes:

  • Class A member of the PGA of Canada with Director of Golf/Head Professional or comparable experience preferred.
  • A dynamic leader with the ability to maintain a strong team by motivation and leading by example.
  • Ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes. Excellent communication skills.
  • Highly visible leader with a friendly, outgoing personality and focus on member service. A leadership style that lends itself to being the ‘face of the golf experience.’
  • Out of the box thinker determined to be innovative in the modern world of golf operations.  Knowledge and experience in fitness and wellness is an asset.
  • Ability to work collaboratively with the active volunteer base at the club to achieve results.
  • Encompasses an understanding of a private member-owned club culture.
  • Demonstrated ability to manage all aspects of the golf retail business.
  • Proficient instructor who is well-versed in the latest club fitting and teaching technologies.
  • Ability to organize and oversee annual golf event fixtures and programs, including participation in the internal marketing and administration of the events and programs.
  • Strong administrator with excellent organizational skills.
  • Ability to implement, enforce and maintain all policies, programs and plans as established and communicated through the COO.
  • Ability to market, schedule and manage any external competitions and events.
  • Provide support for prospective member sales, new member integration and membership retention programs.
  • Maintain and promote a well-respected and professional image within the Club, the industry and community.
  • A keen interest in continuous learning and professional development in the industry.
  • Proficient with Microsoft Office Suite and related software such as Jonas, Golf Genius, etc.
  • A self-starter and results oriented work style combined with excellent communication and interpersonal skills with all the Club’s stakeholders.

Compensation

The Club will offer an attractive year-round compensation package, commensurate with experience, which will include a competitive base salary and benefits.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by February 4, 2022. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Credit Valley Resume” and ‘Last Name, First Name, Credit Valley Cover Letter”) respectively to:

Michael Gregory, Partner and George Pinches, Director, GGA Partners, Inc. execsearch@ggapartners.com.

For more information on The Credit Valley Golf & Country Club, please visit www.creditvalleygolf.com.

Lead Search Executives

Michael Gregory
Partner
GGA Partners

George Pinches
Director
GGA Partners

 

 

 

 

 

 

 

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