Month: June 2022

Executive Search: General Manager for Royal Victoria Yacht Club

Date:

Royal Victoria Yacht Club logo

General Manager
Royal Victoria Yacht Club

Royal Victoria Yacht Club

I. ROYAL VICTORIA YACHT CLUB

The Royal Victoria Yacht Club is an active and lively organization with over 1,250 members. Founded in 1892, RVYC is the oldest yacht club in British Columbia. Over the past one hundred and twenty-five years, RVYC has made significant contributions to the sailing, seafaring, and cruising communities of the Pacific Northwest. RVYC encourages its members to become involved in many activities that are supported by the Club. The objectives of RVYC are to encourage yachting; boating, navigation, and seamanship; to promote sportsmanship and excellence in competitive sailing; to provide facilities for the use and benefit of members and to preserve yachting traditions.

To learn more about the Club, visit Home – Royal Victoria Yacht Club

Reporting to the Commodore and Board of Directors (Board), the General Manager (GM) oversees the daily operation of the Club and is responsible for various programs and services. The GM is responsible for the efficient operations, staffing, day-to-day financial management, and compliance with statutes, regulations and by-laws.

Royal Victorial Yacht Club harbor

II. POSITION

The Position – General Manager

SPECIFIC DUTIES AND RESPONSIBILITIES                                                                        

Administration and Finance

  • Design, implement, and improve upon operating policies, standards and contracts, and provide recommendations in relation to establishing, terminating, changing or renewing service contracts, with supporting rationale;
  • Provide sound financial management, including support for preparation of the annual budget, and regular variance analysis of actual expenditures compared to budget and year-to-date costs, as well as maintaining sound financial controls;
  • Work closely with the staff accountant to regularly monitor financial activities, ensuring that records are accurately maintained, available, and properly prepared for the annual audit by the Club’s contracted auditor
  • Operate the Club information management system (Jonas) and ensure that all club records are complete, accurate, and up-to-date;

 Asset Management

  • Develop and maintain a capital asset replacement plan;
  • Plan and oversee maintenance of the Clubhouse and grounds;
  • Plan and oversee maintenance of the foreshore, marina facilities and outstations;

Member Services & Communication

  • Assist with marketing and membership generating initiatives in order to promote the Club’s services and facilities to current and potential members;
  • Establish and maintain effective processes to gather and address member and guest feedback, compliments and mitigate complaints;
  • Oversee the management, planning, staffing, finances and daily operation of all club service.

Human Resources

  • Provide recommendations to the Commodore and/or Board members related to staffing levels required to meet operational needs of the Club, including salary levels;
  • Ensure staff job descriptions are kept current and understood by the employees;
  • Set annual staff goals, carry out periodic performance planning reviews with staff and conduct annual appraisals against pre-agreed goals and objectives;
  • Conduct thorough and documented exit interviews with any departing employees.

Club Functions and Events

  • Promote the use of club facilities for member-sponsored events, maintaining a balance with availability of the Club for regular use by members;

Support of the Board and Planning

  • Provide advice and support to the Commodore and Board in the development and implementation of plans, policies and programs;
  • Chair the House & Grounds and Food & Beverage Committees as staff committees.

KNOWLEDGE, SKILLS AND ABILITIES

  • Completion of a post-secondary degree program plus five years related experience or equivalent combination of education and experience;
  • Progressive management experience in delivering Financial Management, Human Resource Management, Information Systems Management, Administrative Management and Operations Management services;
  • Experience managing staff, developing administrative budgets, managing contracts, developing policy related to a variety of administrative, human resources, information systems and operations management;
  • Knowledge of the principles of an Occupational Health and Safety Program;
  • Comprehensive knowledge of human resources principles, practices, policies and procedures and related legislation and regulations in the areas of recruitment and selection, classification, employee and labour relations, occupational health and safety, human resources planning, training and development and operations;
  • Ability to manage individual and team performance by setting goals and standards, evaluating performance and correcting where applicable;
  • Ability to manage programs effectively by anticipating needs and operational implications, including planning, operations, budgeting, implementing and evaluating results;
  • Ability to quickly identify, analyze and evaluate operational problems or issues and recommend innovative solutions;
  • Ability to establish and maintain effective working relationships with staff, colleagues, external agencies and a variety of groups or individuals to meet objectives, complete projects and influence outcomes;
  • Ability to prepare, provide and obtain clear, concise and complete oral and written information of a complex and technical nature at a level appropriate to diverse audiences in a timely manner;
  • Ability to organize and manage projects, adapting as needed to changing priorities and deadlines, emerging issues, impacts of decisions, competing and conflicting demands, and to keep staff, colleagues and the Executive Committee informed as required;
  • Ability to exercise appropriate conflict resolution, mediation and negotiation skills to work towards effective employee/labour relations;
  • Ability to use standard computer applications efficiently to produce correspondence, reports, spreadsheets and presentations;
  • Ability to develop and maintain effective and respectful working relationships with the Executive Committee, committees and members of RVYC; and,
  • Ability to prioritize one’s own work, and coordinate the workload of other staff effectively, efficiently, and independently, achieving results with acceptable timeframes while taking into consideration changing priorities, deadlines, volume available resources and reporting relationships.

COMPENSATION:

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

APPLICATION PROCESS AND DEADLINE:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, July 20.  Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, RVYC Resume” and “Last Name, First Name, RVYC Cover Letter”) respectively to: execsearch@ggapartners.com.

SEARCH CONSULTANTS

Michael Gregory, Partner
George Pinches, Director

GGA Partners Inc.
execsearch@ggapartners.com

 

Executive Search: Director of Golf for Marine Drive Golf Club

Date:

           

Director of Golf
Marine Drive Golf Club

The Club and the Course

Marine Drive Golf Club (“MDGC” or the “Club”) is one of Canada’s most prestigious and historic private golf clubs, situated in the heart of Vancouver and boasting a diverse membership of 1,300 resident and non-resident enthusiasts. Founded in 1922, MDGC combines the heritage of a top-rated golf course on the shores of the Fraser River with a stately clubhouse for member services, dining and events. MDGC prides itself on delivering an outstanding member experience over approximately 40,000 rounds in a typical 12-month season.

The Club and course have been central to Canadian amateur golf for 100 years. MDGC’s Junior Development Program is widely recognized for the quality players it cultivates from its over 125 young players. The Club has produced multiple champions including Stan Leonard, Dick Zokol and Doug Roxburgh – and it has hosted numerous prestigious amateur events including the 2018 Canadian Women’s Amateur and the 1992 World Amateur.

Jim Urbina served as the Club’s Golf Course Designer from 2009 to 2019, completing the renovation of all bunkers and green surrounds. In 2015, the Club invested in a state-of-the-art 1.5-acre short game practice area. Rod Whitman is the Golf Course Designer working with the Club today following the members’ recent approval of a $3.9 million investment into its driving range to round out the state-of-the-art practice experience.

Our Core Values

Passion for People, Strive for Excellence, Be Vulnerable, Do Right.

The Position

As a key member of the Senior Leadership Team, the Director of Golf will play a pivotal role in exceeding the expectations of our members by delivering an exceptional golf experience that positions the Club for sustained leadership in our community and our industry. Reporting to the Chief Operating Officer, the Director of Golf will operate our golf operations at the highest service levels as expected by our membership and guests. Delivering exceptional service, programs and teaching at this facility will be paramount to the Director of Golf’s success in the role.

The Director of Golf will be responsible for the following:

  • Manage the Club’s entire golf operation, including the practice facilities, golf professionals, non-professional golf staff, teaching programs and seasonal golf activities and events.
  • Enthusiastically promote the game of golf and excellence in every member and guest experience at MDGC.
  • Build and lead a strong team of golf professionals, pro shop staff and back shop team members.
  • Be a visionary leader and represent the Club with pride in support of our brand and goals.
  • Lead and advance our comprehensive teaching program, including clinics and private instruction.
  • Direct and organize all golf activities, including member and invitational events/tournaments, practice facilities, tee time reservation program, back shop and cart operations.
  • Manage golf-related administration and financial activities such as budgeting and reporting.
  • Actively participate in golf committees, external events and conferences, and serve as an ambassador in the industry.

Candidate Profile

  • Recent and relevant experience in a high-end golf club environment.
  • Demonstrated commitment to exceptional member service.
  • Strong leadership and relationship-building. Track record of motivating and inspiring a team towards a common vision and defined goals.
  • Demonstrated interest in the golf industry, a considered perspective on where the industry is moving and how private golf clubs will adapt to these developments.
  • Post-secondary degree or PGM college diploma.
  • Business sense and experience as it relates to golf shop management within a private golf club.
  • Class “A” professional capable of playing at a high level.
  • Member in good standing with the PGA of Canada or the US (eligible for Canadian membership).
  • Collaborative contributor to the Senior Leadership Team with a Club-wide perspective and focus.
  • Commitment to excellence in all aspects of the game of golf:
    • Organization & promotion of events / tournaments
    • Understanding of golf instruction
    • Ability to tactfully enforce the rules and regulations of golf and of the Club

Compensation

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with our comprehensive health benefits plan and retirement savings matching program.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by Sunday, July 31st at 5:00pm EDT. Please include up to [5] professional references within your resume.

If you require any accommodations to be considered for this position, please include that information in your submission. Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Marine Drive Director of Golf Cover Letter” and “Last Name, First Name, Marine Drive Director of Golf Resume”) respectively to: execsearch@ggapartners.com

Interested candidates are asked NOT to contact any Club employees directly in relation to this posting. Please direct all inquires to Michael Gregory at the contact information listed below.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant

Michael Gregory
Managing Director & Partner
GGA Partners™
michael.gregory@ggapartners.com

For more information on Marine Drive Golf Club, visit www.marine-drive.com.

Beyond Millennials: New Generations and the Influence of Family

Date:

Findings from 6th Annual Research Study on Generational Golfers

Generation X, Millennials and Gen Z, with their own attitudes, behaviors and perspectives, have redefined the future of golf.

In brief:

  • New research into family habits of U.S. golfers has uncovered data in how three generations view family dynamics, play, skills and learning, expenditures and their general satisfaction with the sport.
  • Industry survey of over 1,500 golfers whose average age was 30 years old highlights how the presence of children and partners, and generational membership, directly impact the expectations, behaviors and priorities of golfers.
  • The report explores the overarching similarities and differences between Generation X, Y (millennials) and Z, and their family structures, and what this data means for the future of golf.

GGA Partners, The National Collegiate Club Golf Association (NCCGA), and The City Tour have released a study entitled, “Beyond Millennials: New Generations and the Influence of Family.”

It is no secret that golf’s popularity has exploded as a result of COVID-19. In 2020 and 2021, golf was one of the activities least likely to contribute to the spread of COVID-19 as it is played outside where one can keep their distance from others. In our 2021 Industry Survey, 60% of respondents indicated that golf has become more important in their life because of the COVID-19 pandemic. In 2022, that number decreased slightly to 53%, but it is clear that the elevated interest in golf has somewhat sustained, even as the threat and related restrictions have diminished. While the pandemic has increased interest in the sport, new challenges are placing additional pressures and impacts on golfers.

With this in mind, here are three key insights from this year’s research:

Millennials play significantly less golf than Gen X and Gen Z. Interestingly, singles played slightly more golf than partnered respondents, and players who were widowed, separated or divorced are playing the most golf within the group.

Gen Z are more likely to play with family than Gen X, while Millennials showcase a tendency to play more with friends than the other two cohorts. Generation X played with fellow members at a much higher rate, while Generation Z showed lower than expected interest in playing with members.  

Gen Z golfers spend the least on both greens’ fees and extra spending at the course, while Millennials show the most interest in spending the most on greens fees. Gen X will spend the most while at the course.

Two thirds of survey respondents indicated they would be willing to spend more – with 50% of respondents indicating a range of up to $5,000 – to join a private club. Gen X was willing to spend more ($6,758 USD) as compared to both Gen Z and Millennials, who indicated they were willing to spend slightly less ($6,100 USD). Widowed/divorce respondents are willing to spend the most ($6,818 USD) with singles willing to spend the least ($6,022 USD).

Access the full report now for further detailed insights.

Download report

For further information, contact:

Dr. Eric Brey, Ph.D
Director, GGA Institute
t: 715.505.7716
e: eric.brey@ggapartners.com

Executive Search: General Manager for Miramont Country Club

Date:

                       

General Manager
Miramont Country Club
Bryan, Texas

The Club

Miramont Country Club was built by owner and founder Donald A. Adam to fulfill his vision for the Bryan-College Station country club and residential neighborhood of international stature that could become a home away from home and a gathering spot for every occasion.

Since its debut in 2005, the Club has earned a reputation that embodies a first-class, family-focused and refined lifestyle, being named most recently as the sixth-best clubhouse in the country and the best in Texas by Club + Resort Business magazine.

The centerpiece of the Miramont amenity profile is the Robert Trent Jones II-designed golf course featuring an 18-hole championship layout and a 4-hole family course. The 93,000 square-foot Clubhouse is the gateway to casual and formal dining, 15 luxurious rooms to accommodate overnight guests, men’s and ladies’ locker rooms, the premier tennis venue and resort-style pool.

Miramont embodies southern hospitality and is dedicated to providing impeccable hospitality to its members, residents and guests.

Club Facts and Figures

  • Members: 380
  • Initiation fee: – Golf: $50,000
  • Employees: 160 to 180
  • Member Average Age: 58; Average age of a joining member is 45

Additional Club facts and figures will be shared with candidates selected for interviews.

Club Vision Statement

We create a home-away-from-home by maintaining a culture of integrity, excellence, gratitude and respect.

Club Mission Statement

We are committed to being an extraordinary, family-focused Club that consistently provides genuine hospitality, memorable events and superior facilities.

Club Core Values

These values apply to members, guests and team, preserving Miramont’s culture of integrity, excellence, gratitude and mutual respect:

  • Family-focused: We treat each other, Members and guests as family.
  • Affirmative environment: We strive to make the answer “YES.”
  • Welcoming: We communicate first, displaying authentic hospitality.
  • Commitment to growth: We continually evolve ourselves and our Club.
  • Professionalism: We are professional in everything we do.
  • Ownership: We take ownership of our actions.
  • Safety: We are committed to safety.

The General Manager Position

The General Manager reports to, and interfaces with a single owner on a regular basis to establish and implement programs, policies and procedures in accordance with the Club’s bylaws. There is no board or committees involved in the decision making process.

The successful candidate will be responsible for managing all club operations, including preparation of the annual operating plan and budget, as well as building and leading the management team and all staff to achieve the desired results.

The General Manager coordinates all management functions, and works in concert with the ownership to assist in the development of policies, programs and events to meet the Club’s near- and long-term objectives

Overseeing internal and external marketing strategies for membership growth and member engagement is a critical responsibility, as is serving as the lead coordinator of programming. The General Manager will be responsible for developing and maintaining synergy among all departments. He/she will set the tone for consistently delivering first-class hospitality and will communicate this expectation to the entire team.

The ideal candidate will be a capable leader with a strong presence who will maintain high visibility with the membership and staff.

Important Individual Characteristics

  • A genuine and enthusiastic personality with a passion for the club management profession.
  • A natural leadership style which promotes staff and membership engagement.
  • Ability to act as a thought partner with the ownership and department heads.
  • The ability to communicate effectively, both verbally and in writing.
  • Disciplined follow-through to ensure the vision and goals of the Club come to fruition.
  • Ability to cultivate a high-level of member services and satisfaction.
  • A strong understanding of top-notch golf operations, tournaments and events that lead to an elevated experience for members and guests.
  • Industry knowledge and creativity to elevate our food & beverage experiences.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • The desire to maintain high visibility among members and staff as the face of the Club.
  • Strength in communicating through digital tools, including the website and social media to correspond with the staff and membership.
  • Ability to develop a world-class team with a shared vision.

Direct Reports

  • Director of Membership & Communications
  • Director of Golf
  • Golf Course Superintendent
  • Director of Fitness
  • Director of Racquet Sports & Basketball
  • Director of Maintenance and Facilities
  • Clubhouse Manager
  • Executive Chef
  • Director of Catering
  • Business Manager
  • Human Resources Manager
  • Executive Housekeeper

Candidate Qualifications

  • A minimum of 5 to 7 years of progressive leadership and management experience within luxury hotels, resorts, private clubs or hospitality leisure environments. Along with seasoned professionals, current rising stars at well-recognized organizations, with verifiable records of achievement, will also be considered.
  • A Bachelor’s degree from an accredited college or university, preferably in Hospitality Management or Business is preferred but not required.

Note: A pre-employment drug screen and background check will be required.

Salary & Benefits

Salary is open and commensurate with qualifications, education and experience. The Club offers an excellent bonus and benefits package.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, July 1, 2022.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Miramont GM Cover Letter” and “Last Name, First Name, Miramont GM Resume”) respectively to: execsearchus@ggapartners.com.  Please e-mail resume with references.

 

For more information about Miramont Country Club, please visit www.miramont.cc/

Executive Search: General Manager for Osler Bluff Ski Club

Date:

                                                                         

    General Manager
Osler Bluff Ski Club
    The Blue Mountains, Ontario

Osler Bluff Ski Club

Founded in 1949, Osler Bluff Ski Club provides a truly private recreational environment, where like minded people share their love for skiing/boarding and the great outdoors. Located near the shores of Georgian Bay and at a base elevation 200 feet higher than Blue Mountain, Osler provides its members with access to some of Ontario’s most beautiful scenery. The Club’s vertical drop of 745 feet is among the greatest in the province, and the natural terrain provides some of the longest, most scenic trails from beginner to expert. There is also over 27km of marked cross-country skiing and snowshoeing trails throughout the Club’s property.

Activities at the Club include Snow School and Racing programs, private skiing lessons, and an outdoor skating rink. The Club’s facilities are home to a recently renovated/expanded clubhouse, a chalet, a lodge, a children’s playroom, a pro shop, five lifts, and a Summer Club. The Club has significant land holdings, including four land-licence style cabin communities which the Club manages and maintains capital infrastructure assets in respect of. Osler offers some of the best variety of skiable terrain in the province, as well as a 6.5-acre terrain park with a competition-sized half-pipe.

To learn more about the Club, visit www.oslerbluff.com.

Role Summary

The General Manager (“GM”) is responsible to continue to build the Club’s standard for excellence and provide strategic direction while embracing opportunities for new initiatives. The General Manager will carry out the vison and is responsible for the overall operations, leadership and strategic planning of the Club. The hands-on experienced individual is a strong leader, energetic and who is team and member focused, is values driven and has a willingness to take on new challenges while supporting the brand of the Club. This individual will focus on goals and strategies and is responsible for the fiscal integrity of the Club. This position will sit on Board Committees as required.

Position Responsibilities

The GM will be responsible for the following:

  • Oversee the complete operation of the Club in accordance with the direction established by Board and the Strategic Plan.
  • Build and maintain relationships with staff, members, local government leaders, leaders of other Private ski clubs, etc.
  • Lead, coach, direct and mentor the Management team which will include performance management.
  • Provide effective leadership at the Club and within the community.
  • Ensures a strong presence and seeks to be highly visible to membership and staff.
  • Ensures a strong understanding of best-in-class Food & Beverage experiences for members and guests.
  • Support a strong and engaged Board of Directors to execute all policies and decisions.
  • Responsible for communicating effectively with the Board providing, in a timely and accurate manner, information necessary for the Board fiduciary and oversight responsibilities e.g. monthly reporting.
  • Work with the Board and its Committees and serve as a liaison between the Board, staff and membership.
  • Create, and ensure success of the Club’s vision and direction.
  • Create, communicate, lead the strategic planning efforts and implementation of the Club’s Strategy.
  • Prepare budgets associated with outdoor and indoor operations and carry the overall responsibility for working within these budgets.
  • Formulating and overseeing long-term Capital budgeting and plans.
  • Maintain familiarity, knowledge and compliance of all Club by-laws, health and safety legislation, insurance, T.S.S.A Regulations, Ministry of the Environment, Conservation and Parks, etc. and assure standards are met.
  • Successful execution of Special Projects.
  • Ensure the success of all aspects of member/guest satisfaction, engagement and safety.
  • Assist with the membership sales process to promote the Club and member experience to prospective members.
  • Set annual staff goals, carry out periodic performance planning reviews with staff and conduct annual appraisals against pre-agreed goals and objectives.

Requirements

  • Minimum of 10 years’ experience of progressive leadership and management experience in a Private Club environment or related field.
  • A University or College Degree/Diploma in Hospitality Management, Business Management, Ski Resort Management or a related field.
  • Exceptional leadership skills with proven success at leading teams.
  • Exceptional relationship management skills with the ability to build, grow and cultivate new and existing relationships.
  • Experience partnering with a Board of Directors.
  • Experience skiing or snowboarding would be an asset.
  • An experienced visionary and transformational leader who can lead, coach and motivate staff.
  • Strong team player with an orientation to take initiative. Flexible, adaptive and ability to execute a range of job duties and changing priorities. Ability to successfully handle multiple complex priorities concurrently.
  • Ability to work in an environment where unanticipated changes in demands often necessitate a change in priorities.
  • Demonstrated ability to maintain a high degree of confidentiality, professionalism and diplomacy.
  • Ability to organize and manage projects, adapting as needed to changing priorities and deadlines, emerging issues, impacts of decisions, competing and conflicting demands, and to keep staff, colleagues and the Board informed as required.
  • Strong judgment, interpersonal, problem solving and influencing skills.
  • Strong conflict resolution skills and knows when to use the appropriate skill.
  • Possess excellent verbal, written and presentation skills.
  • Possess professional maturity, sensitivity and impeccable integrity that exemplify the Club’s core values.

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

Application Process and Deadline

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Thursday, June 30, 2022. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Osler Bluff Resume” and “Last Name, First Name, Osler Bluff Cover Letter”) respectively to: execsearch@ggapartners.com.

Lead Search Executive

Michael Gregory
Managing Director & Partner
GGA Partners
execsearch@ggapartners.com

 

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