Tag: 31 Years 31 Lessons

Lesson #13
of GGA Director Colin Burns’
31 years | 31 Lessons

In Lesson 13, Colin shares his experience with brand management.
It is not only what you do, but what you don’t do.

Watch Lesson 13

 

Lesson #12
of GGA Director Colin Burns’
31 years | 31 Lessons

We’re all been taught to exceed member expectations, but sometimes that simply isn’t possible.
Colin shares the importance of communications to balance expectations.

Watch Lesson 12

 

Lesson #10
of GGA Director Colin Burns’
31 years | 31 Lessons

features sage advice about dynamic communications

Watch Lesson 11

 

Lesson #10
of GGA Director Colin Burns’
31 years | 31 Lessons

features the lessons Colin learned about
owning your mistakes

Watch Lesson 10

 

Lesson #9
of GGA Director Colin Burns’
31 years | 31 Lessons

features the lessons Colin learned about
interacting with members

Watch Lesson 9