General Manager/Chief Operating Officer
Muskoka Lakes Golf and Country Club
Port Carling, Ontario
CLUB OVERVIEW
Muskoka Lakes Golf and Country Club is a leading private golf and lifestyle club in Ontario’s Muskoka region, serving a highly engaged membership that values exceptional golf, high-quality amenities, and a strong sense of community.
Located in one of Canada’s most sought-after seasonal destinations, the Club operates within a distinctly Muskoka context, where member expectations are elevated and the pace and intensity of activity are concentrated into a defined operating season.
The Club’s membership is largely composed of seasonal residents and families who view Muskoka as a primary leisure destination. As such, expectations for service, programming, and overall experience are high, particularly during peak summer months when usage, activity levels, and demand for Club services are at their highest. Delivering a consistent, high-quality experience during this high-demand period is a defining feature of the operation.
Muskoka Lakes is at its core a premier golf and country club, offering exceptional golf alongside dining, racquet, social, sailing, and family-oriented programming that together create a distinctive Muskoka club experience. As a multigenerational family club, Muskoka Lakes is defined by its strong social fabric, traditions, friendships, informal warmth, and high expectations for service and professionalism.
This is a visible leadership role within a tight-knit and highly engaged member community. The opportunity is attractive for a leader who values a hands-on, member-facing environment, while the challenge lies in consistently delivering excellence within a seasonal operating model and supporting the Club’s continued excellence, thoughtful renewal, and long-term stewardship.
ABOUT THE CLUB
Member Count: 1756
Gross Revenue: Approximately $4.3 million
Annual Dues Revenue: Approximately $4.1 million
Employee Count: Approximately 100 employees during peak season
POSITION SUMMARY
The General Manager/Chief Operating Officer is responsible for the overall leadership, management, and execution of Muskoka Lakes Golf and Country Club’s strategic and operational priorities. Reporting to the Board of Directors, the GM/COO oversees all aspects of Club operations and ensures delivery of a consistent, high-quality member experience.
This role requires a leader who is highly visible, engaged, and present. The GM/COO is expected to be an active and approachable presence throughout the Club, building strong relationships with members, staff, and the Board. While strategic management and financial oversight are essential requirements, the Club places particular emphasis on emotional intelligence, interpersonal effectiveness, and the ability to lead through change. The GM/COO must build trust across a diverse membership, manage competing expectations, and navigate complex interpersonal situations with consistency and professionalism.
The GM/COO leads the senior team, sets clear performance expectations, and drives alignment across all areas of the Club. In partnership with the Board, the GM/COO is responsible for advancing strategic priorities, supporting thoughtful renewal over time, and ensuring operational excellence and long-term financial sustainability.
View Full Position Description & Requirements
SEARCH EXECUTIVE TEAM
Michael Gregory
Managing Director & Partner
michael.gregory@ggapartners.com
Peter Holt
Director
peter.holt@ggapartners.com
