Lesson #8
of GGA Director Colin Burns’
31 years | 31 Lessons
features the lessons Colin learned about
Financial Stewardship
Lesson #8
of GGA Director Colin Burns’
31 years | 31 Lessons
features the lessons Colin learned about
Financial Stewardship
The Boulevard Club is a vibrant, lakeside community carved out of the peaceful shores of Lake Ontario. As the only lakefront, multi-sport recreation and social club in Downtown/West Toronto, The Boulevard Club delivers an unmatched member experience that’s rich in history and tradition yet focused on the future. From spectacular views and year-round activities to family-friendly services and an easy-access marina, it simply does not get more relaxed or waterfront.
For over a century, The Boulevard Club has built a reputation around time honored traditions, exemplary service, and unrivalled athletics programs for all ages and abilities, including tennis, badminton, water sports, fitness, swimming, basketball, pickleball, and more.
The Club takes pride in creating an exceptional Member experience thanks to an equally diverse and inclusive team. Team members are vital to the success of the Club and the Club continues to value and develop their exceptional staff. If you would like to work and learn from a team of professionals and build your career at one of Toronto’s top private clubs, The Boulevard Club may be a good fit.
Mission
Our Club exists as a meeting place for our members to be active and social in a welcoming environment. We enjoy exceptional experiences through the Club’s innovative programming, facilities, and service.
Vision
An unrivaled social and sporting oasis on the waterfront.
Core Values
The Position
Reporting to the General Manager, The Boulevard Club is recruiting a Director of Finance who will direct the financial operations of the Club to ensure the security of Club assets. The DOF will serve as primary contact for all Club financial – and accounting-related matters with the Finance Committee, external auditors, and regulatory agencies. The candidate will ensure legal compliance, and efficient operation with the prime focus on Members’ experience and maintain and update policies to control and coordinate accounting, auditing, budgets, taxes, and related activities and records.
Director of Finance Responsibilities
Reporting Structure
Reports to the General Manager.
Direct Reports
Accounts Payable, Members Accounts Administrator, Purchasing, and Payroll.
Position Qualifications
Compensation
The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary and benefits including:
Inquiries:
MPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, January 5, 2024.
Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Boulevard Resume” and ‘Last Name, First Name, Boulevard Cover Letter”) respectively to: execsearch@ggapartners.com
Lead Search Consultants:
Liz McDowell
Director
GGA Partners™
liz.mcdowell@ggapartners.com
Dee Anna Clarke
Director
GGA Partners™
deeanna.clarke@ggapartners.com
For more information on The Boulevard Club please visit: https://boulevardclub.clubhouseonline-e3.com/Home.aspx
The Badminton and Racquet Club of Toronto is a preeminent private athletic and social club in midtown Toronto known for its personal touch, lasting friendships, multi-generational families, and loyal members and staff. The B&R is the ideal place for anyone with a passion for racquet sports, wanting to learn a new activity, staying forever young, or simply wanting to be part of a vibrant social scene.
Mission:
Renowned for our welcoming community and camaraderie, the B&R is a home away from home where members of all ages enjoy, and are enriched by racquet, fitness, wellness, and social experiences.
Vision
Your B&R – Your Way
The Position:
The Badminton and Racquet Club of Toronto is recruiting for a Director of Finance who must not only possess a broad knowledge of all accounting, financial, and business principles, leadership, analytical, and strategic thinking skills, but must also be able to fit into an organizational culture that promotes openness, mentoring, teamwork, innovation, tradition, creativity, stability, and financial results.
Candidate Profile:
The Director of Finance will work closely with the Senior Management Group and Finance, Audit, Property and Planning Committee and will oversee all financial aspects of the business while driving the organization’s financial strategy and planning. The Director will also be responsible for assessing the financial performance of the Club, possible risks, and investments while ensuring legal and regulatory compliance for all Club accounting and financial reporting functions; The ideal candidate must be familiar the relevant tax laws, payroll, reporting requirements, and generally accepted accounting principles affecting the Club.
The Director of Finance will be directly responsible for the establishment and recommendation of financial policies, procedures, controls, investments, and reporting systems, and the supervision and management of general accounting, accounts payable, accounts receivable, and payroll, and such personnel. In addition, this role has oversight responsibility for the Club’s IT systems and, its expenses, as well as the independent contractors with whom the Club engages.
The Director of Finance reports to the Chief Operating Officer. Given the leading role this individual will play in achieving the business objectives of the club, it is essential that the successful candidate possess the following requirements:
Leadership / Managerial Experience
Communication Skills
Computer Skills
Educational Experience
Experience
Core Competencies
Note:
The position will be available in Early 2024.
Compensation:
The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary and benefits including:
Inquiries:
IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Sunday, December 31, 2023.
Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, TheBandR Resume” and ‘Last Name, First Name, TheBandR Cover Letter”) respectively to: execsearch@ggapartners.com
We thank all applicants for their interest but will only contact those selected for an interview.
Lead Search Consultants:
Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com
Dee Anna Clarke
Director
GGA Partners™
deeanna.clarke@ggapartners.com
For more information on The Badminton and Racquet Club of Toronto, visit https://www.thebandr.com/
CHIEF FINANCIAL OFFICER
GOODWILL MIDDLE GEORGIA & THE CSRA
Augusta & Macon, GA
Our History
Dr. Edgar J. Helms, a Methodist minister, founded Goodwill in 1902 in Boston, MA. Dr. Helms collected used household goods and clothing in wealthier areas of the city, then trained and hired unemployed people to mend and repair the used goods. The goods were then resold, and proceeds paid the workers’ wages and were invested in the development of job training programs. The system worked, and the Goodwill philosophy of a hand up, not a hand out was born. Dr. Helms’ vision set an early course for what has become a $6.5 billion nonprofit organization with more than 165 autonomous member organizations worldwide.
Goodwill Industries of Middle Georgia, Inc. (GIMG) was founded in 1975 to serve individuals with disabilities and other special needs. Since that time, the organization has continued to grow, as illustrated by the following timeline:
1996 – Goodwill Industries of Middle Georgia, Inc. expanded its territory into Augusta, Georgia and Aiken, South Carolina, increasing the number of service counties to 35 to become Goodwill Industries of Middle Georgia and the Central Savannah River Area (CSRA).
2007 – Helms College was established in Macon with the focus of creating an educational model for Goodwill Industries nationwide to provide skills training industry certifications, degrees in high-demand middle skill occupations in the culinary arts, medical/health, automotive technology, information technology and other occupational fields that lead to meaningful jobs for individuals.
2012 – A second campus for Helms College opened in Augusta offering education in culinary arts at its School of Hospitality.
2016 – The Augusta campus began offering classes at its School of Health Services. Helms College currently offers Associate Degree and Diploma programs in culinary arts at its Macon and Augusta campuses, and health services programs for Multi-Skilled Medical Assistant and Medical Administrative Assistant certification at the Augusta campus. The key differentiator of Helms College from other learning institutions is our abundant experiential learning.
Learn more at goodwillworks.org and www.helms.edu
Goodwill Middle Georgia & the CSRA also operates Edgar’s Hospitality Group (EHG), consisting of hospitality venues in Macon and Augusta with plans to build an agri-tourism campus at Lake Oconee Georgia. To learn more about the EHG properties, visit here.
What We Believe
Goodwill Industries believes work plays a critical role in the ability of individuals to achieve desirable life outcomes. The founder of Goodwill Industries, Dr. Edgar J. Helms, believed that individuals wanted and needed an opportunity, a chance beyond charity, and this basic philosophy has set the vision for the Goodwill movement since 1902.
Mission
We build lives, families and communities one career at a time by helping people develop their God-given gifts through education, work and career services.
Values
I am proud to be Goodwill.
Service – I will practice hospitality.
Ownership – I will go above and beyond with every job I do.
Accountable – I will keep my commitments.
Respect – I will base my interactions with others on honesty and integrity.
The Role of the Chief Financial Officer
Reporting to the President/CEO, the Chief Financial Offer (CFO) will work closely with the CEO and peers to achieve GIMG’s 2025 strategic plan success measures through strategies that will enhance profitability, productivity and efficiency throughout the organization.
This key executive leadership position will lead the finance department, (annual operating budget of $55 million) with executive responsibility for budgeting, banking relationships, IT system, franchising, and mergers & acquisitions.
As member of the Goodwill Executive Leadership Team, the CFO will be expected to understand and fully embrace the faith-based, “hand up” mission of Goodwill and demonstrate daily the core values of service, ownership, accountability, and respect.
Principle Accountabilities – CFO
Plan and direct GIMG’s real estate activities, including land/building acquisitions and leasing/landlord relations. Develops all pro-forma presentations for GIMG board of director’s consideration.
Qualifications
Note: A pre-employment drug screen and background check will be required.
Salary & Benefits
Salary is open and commensurate with qualifications and experience. The company offers an excellent bonus and benefit package.
Inquiries
Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Thursday, September 30, 2021.
Please email résumé with references. Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Goodwill CFO Cover Letter” and “Last Name, First Name, Goodwill CFO Resume”) respectively to: execsearchus@ggapartners.com.
VICE PRESIDENT HOSPITALITY
EDGAR’S HOSPITALITY GROUP
Augusta, GA
The Company
Edgar’s Hospitality Group (EHG) is an LLC operated by Goodwill Industries of Middle Georgia (GIMG) that operates hospitality venues in Macon and Augusta with plans to build an agri-tourism campus at Lake Oconee Georgia. EHG is named after the founder of Goodwill Industries, Rev. Edgar J. Helms.
The hospitality enterprises include restaurants, conference centers, large food service contracts, a bakery café, a private city club, and a local farm to provide fresh products with a new agri-business that allows culinary agriculture certifications for students. Chef Frank Kassner is the Director of Culinary Operations for EHG and the corporate executive chef.
Edgar’s Hospitality Group was founded to provide a new source of revenue for GIMG and to create diverse applied learning venues for the students at Helms College’s School of Hospitality managed by Bruce Ozga, VP, Culinary Education.
What We Believe
Goodwill Industries believes work plays a critical role in the ability of individuals to achieve desirable life outcomes. The founder of Goodwill Industries, Dr. Edgar J. Helms, believed that individuals wanted and needed an opportunity, a chance beyond charity, and this basic philosophy has set the vision for the Goodwill movement since 1902.
Mission
We build lives, families and communities one career at a time by helping people develop their God-given gifts through education, work and career services.
Values
I am proud to be Goodwill.
Service – I will practice hospitality.
Ownership – I will go above and beyond with every job I do.
Accountable – I will keep my commitments.
Respect – I will base my interactions with others on honesty and integrity.
Our Properties
Edgar’s Above Broad (Augusta, GA), recently opened in September 2020 as an exciting new 17,000 square foot indoor-outdoor restaurant and entertainment venue. www.edgarsabovebroad.com
The Pinnacle Club (Augusta, GA), a premier dining membership club in downtown Augusta which provides incredible views of the Savannah River and Augusta cityscape. www.pinnacleclubaugusta.com
Edgar’s Grille (Augusta, GA), an upscale casual restaurant which offers New American cuisine with a Southern Flair. www.edgarsgrille.com
Anderson Conference Center (Macon, GA), centrally located in the state, the Anderson Conference Center features 15,000 square feet of meeting space, including a 700-seat banquet space and six break-out conference rooms with premier technology. www.andersonconferencecenter.com
The Snelling Center (Augusta, GA), a conference venue co-located with Edgar’s Grille which can accommodate events from ten to 300 guests.
www.edgarsgrille.com/meetings-events
Edgar’s Bistro (Macon, GA), offers weekday lunch and dinner, a full-service bar and catering service. www.goodwillworks.org/upscalebistro
Edgar’s Bakehouse (Augusta, GA), bookstore and café which specializes in gourmet coffees, smoothies, paninis, salads, and fresh baked breads and desserts. An Edgar’s Bakehouse production bakery is being built for commercial baking enterprise launch in late 2021.
Wright’s Farm and Lake Oconee Agri-Tourism Farm Campus (Augusta, GA), coming soon. www.wrightsfarmaugusta.com
The Role of the Vice President, Hospitality
Reporting to the President/CEO, the Vice President, Hospitality will work closely with the CEO and peers to achieve GIMG’s 2025 strategic plan success measures through strategies that will enhance profitability, productivity and efficiency.
This key executive will lead the start-up and operations of all new hospitality operations, maintain benchmark controls and outcomes for existing properties, manage budgets, lead a large team and promote a culture of high performance.
As member of the Goodwill Team, the Vice President, Hospitality is expected to understand and fully embrace the faith-based, “hand up” mission of Goodwill and demonstrate daily the core values of service, ownership, accountability, and respect.
Principle Accountabilities – Vice President, Hospitality
> Lead Edgar’s Hospitality Group to be three things: profitable, a provider of vibrant applied learning enterprises for the students at Helms College, and a daily stage to tell the Goodwill life changing story in a manner that leads to philanthropic Investment.
> Direct the start-up and operational leadership of all new hospitality operations to be launched as applied learning venues associated with Helms College within GIMG’s thirty-five county territory and franchise operations in other Goodwill territories.
> Maintain benchmark operational controls and outcomes in existing hospitality business lines.
> Oversee development and implementation of budgets for multiple hospitality enterprise operations; responsible for meeting budget objectives for growth in revenues, gross margins, operating profit, and net cash flow.
> Assure top-line business growth through increased accountability, innovation, increased sales, expanded operations, reaching new markets and diversification.
> Annually revise and develop short and long-range plans for all assigned areas; establish performance measures for multiple enterprise operations.
> Maintain continuous lines of communication, keeping the President informed of all critical issues.
> Lead a large team of direct and indirect employees to ensure the execution and completion of business goals; evaluate performance for compliance with established policies and objectives of the company and contributions in attaining objectives.
> Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
> Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
> Promote Goodwill externally as a community-based non-profit with a key human and economic development role.
Qualifications
> A graduate business or hospitality degree is required.
> Minimum five years of senior leadership of a restaurant group, an independent luxury resort or multi-faceted entertainment company.
> Multi-unit executive level hospitality operations leadership experience required.
> Demonstrated experience creating and taking new business ventures from a concept to a successful, revenue generating operation.
> Superior budget and management skills involving multi-million dollar and multi-site operations.
> General administrative skills including developing, implementing and monitoring company-wide policies and procedures.
> Excellent verbal and written communications skills.
> Strong people skills with abilities to partner with a dynamic leadership team and interact with all levels of employees.
> Must be aligned with and energized by Rev. Edgar Helm’s faith based social enterprise model to eliminate poverty one career at a time.
Note: A pre-employment drug screen and background check will be required.
Salary & Benefits
Salary is open and commensurate with qualifications and experience. The company offers an excellent bonus and benefit package.
Inquiries
Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, September 3, 2021.
Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Edgars VPH Cover Letter” and “Last Name, First Name, Edgars VPH Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.
For more information about Goodwill of Middle Georgia please visit www.goodwillworks.org; www.helms.edu; www.helmsgoldstandardculinary.com; www.edgarsabovebroad.com.
SENIOR VICE PRESIDENT HOSPITALITY & FINANCE
EDGAR’S HOSPITALITY GROUP
Augusta, GA
Edgar’s Hospitality Group (EHG) is an LLC operated by Goodwill Industries of Middle Georgia (GIMG). EHG operates hospitality venues in Macon and Augusta with plans to build an eco-tourism campus at Lake Oconee Georgia. EHG is named after the founder of Goodwill Industries, Rev. Edgar J. Helms.
The mission of Goodwill Industries of Middle Georgia (GIMG) is to build lives, families, and communities one career at a time by helping people develop their God-given gifts through education, work, and career services. Edgar’s Hospitality Group was created to support this mission through its portfolio of applied learning venues.
The hospitality enterprises include restaurants, conference centers, food service contracts, a bakery café, a private city club, and a local farm to provide fresh products with a new agri-business that allows culinary agriculture certifications for students. Chef Frank Kassner is the Director of Culinary Operations for EHG and the corporate executive chef.
Edgar’s Hospitality Group was founded to provide a new source of revenue for GIMG and to create diverse applied learning venues for the students of Helms College’s School of Hospitality managed by Bruce Ozga, VP Culinary Education.
Properties operated by EHG include:
Edgar’s Above Broad (Augusta, GA), recently opened in September 2020 as an exciting new 17,000 square foot indoor-outdoor restaurant and entertainment venue. www.edgarsabovebroad.com
The Pinnacle Club (Augusta, GA), a premier dining membership club in downtown Augusta which provides incredible views of the Savannah River and Augusta cityscape. www.pinnacleclubaugusta.com
Anderson Conference Center (Macon, GA), centrally located in the state, the Anderson Conference Center features 15,000 square feet of meeting space, including a 700-seat banquet space and six break-out conference rooms with premier technology. www.andersonconferencecenter.com
Edgar’s Grille (Augusta, GA), an upscale casual restaurant which offers New American cuisine with a Southern Flair. www.edgarsgrille.com
The Snelling Center (Augusta, GA), a conference venue co-located with Edgar’s Grille which can accommodate events from ten to 300 guests. www.edgarsgrille.com/meetings-events
Edgar’s Bistro (Macon, GA), offers weekday lunch and dinner, a full-service bar and catering service. www.goodwillworks.org/upscalebistro
Edgar’s Bakehouse (Augusta, GA), bookstore and café which specializes in gourmet coffees, smoothies, paninis, salads, and fresh baked breads and desserts. An Edgar’s Bakehouse production bakery is being built for commercial baking enterprise launch in late 2021. New website coming soon.
Wright’s Farm and Lake Oconee Eco-Tourism Farm Campus (Augusta, GA), coming soon. www.wrightsfarmaugusta.com
Reporting to the President/CEO, the Senior Vice President Hospitality & Finance (SVPH&F) will work closely with the CEO and peers to achieve GIMG’s 2025 strategic plan success measures through strategies that will enhance profitability, productivity and efficiency throughout the organization.
In addition to leading Edgars Hospitality Group this key executive leadership position will serve a dual role as the CFO for Goodwill Industries of Middle Georgia. Leading the finance department of this $50 million operating budget non-profit will involve executive responsibility for budgeting, banking relationships, franchising, and mergers & acquisitions.
As member of the Goodwill Executive Leadership Team, the SVPH&F will be expected to understand and fully embrace the faith-based, “hand up” mission of Goodwill and demonstrate daily the core values of service, ownership, accountability, and respect.
Principle Accountabilities – SVP Hospitality
Principle Accountabilities – CFO
Note: A pre-employment drug screen and background check will be required. The position is available June 15, 2021.
Salary is open and commensurate with qualifications and experience. The company offers an excellent bonus and benefit package.
Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, June 11, 2021.
Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Edgars SVPHF Cover Letter” and “Last Name, First Name, Edgars SVPHF Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.
For more information about Goodwill of Middle Georgia please visit www.goodwillworks.org; www.helms.edu; www.helmsgoldstandardculinary.com; www.edgarsabovebroad.com.
The Club Management Association of America (CMAA) is the leading professional association for managers of membership clubs. With nearly 6,800 members across all classifications, CMAA manager members run more than 2,500 country, golf, city, athletic, faculty, yacht, town and military clubs. The objectives of CMAA are to promote and advance friendly relations among persons connected with club management; to encourage the education and advancement of its members; and to assist club officers and members, through their managers, to secure the utmost in efficient and successful operations.
CMAA’s research efforts have grown exponentially over the past several years, increasing the depth and breadth of information available to CMAA members and the broader club industry. In the Summer of 2020, CMAA released its updated competencies for the club management profession which featured the addition of data analytics as a core competency. Today “the numbers” are more important than ever and understanding what they mean, identifying trends, and deploying them for informed management decision-making is no easy task.
As a long-time CMAA Business Partner, GGA Partners has been called upon to assist members of the Association in exploring the recently released 2020 Finance and Operations Report – a detailed report of key financial and operating data from the club management industry which is based upon confidential surveys completed by 357 clubs in 2020 and includes a compilation and analysis of club finance and operations data.
In January 2021, CMAA launched a new micro-podcast series to help to bring the numbers to life, make them understandable, and give them context. In each of installment of the five-part series, Derek Johnston, CIA (Partner, GGA Partners) and Phil Newman, CPA, CIA (Partner, RSM) feature as expert resources to elucidate the significance of the research findings, expound the implications on club management, and translate the best practice application of these insights to club operations.
Johnston and Newman sat down with CMAA’s Melissa Low, CAE (Senior Director, Communications and Government Relations) and Kyle Jennings (Manager, Communications) to conduct the first in the series, a full-length podcast to introduce the series and provide an overview of club finance and operations.
Listen to the first podcast, below, for an overview of the series and dive deeper into the research in future episodes which will become available here and on the CMAA Soundcloud page. Subsequent episodes feature shorter “micro-pods”, 15-minute episodes focused on one of four key areas highlighted by CMAA in their Executive Summary.
Full-length podcast, 45 minutes
Using a methodical approach, the series begins with a high-level discussion about the Executive Summary of the report, the value of the research findings, and possible ways managers can use the financial and operational data in their roles.
Micro-podcast, 16 minutes
“Take a look at your audited financial statements. What’s the first page? It’s the balance sheet…This is the most important financial statement,” explained Phil Newman. Listen to the second episode in the series to find out why understanding capital is so important in club management.
Micro-podcast, 11 minutes
It has been said that golf facilities have been one of the unintended and lucky beneficiaries of situational and environmental changes brought on the coronavirus pandemic. But what does it mean for club operations and what changes should be expected in the new normal? Tune into the third episode in the series to find out.
Micro-podcast, 14 minutes
The fourth installment in the series hones in on that which all clubs have – members. That is, until they don’t. Hear from the experts on membership attrition and why membership numbers are such a key driver on financial outcomes for club businesses.
Micro-podcast, 26 minutes
The last installment in the series dives into the Personnel section, exploring how the interrelated components of dues, operations, and membership impact personnel considerations, staffing philosophy, and levels of service. “It’s really important to make sure you’re tracking all the different lenses through which you can look at your labor force,” said Derek Johnston. Listen in for more insights.
We want to hear from you, get in touch with us for additional information on how best to look at your club’s financial and operational performance data:
Connect with Derek Johnston (Partner, GGA Partners) on LinkedIn
Connect with Phil Newman (Partner, RSM) on LinkedIn