THE SUTTER CLUB
Position Title: General Manager
Reporting: Board of Directors
Annual Base Salary Range: $225,000 to $275,000
The Sutter Club is a private membership club across from the California State Capitol that has been part of the Sacramento community for more than 130 years. The Sutter Club facilities were designed, funded, and built by the Members. It opened to great fanfare in January 1930. The Sutter Club was awarded a Building of Distinction in Sacramento by the Office of Historic Preservation and is now listed on the National Registry of Historic Places. A separate Foundation has been established to protect and preserve the facilities.
The Sutter Club provides a sophisticated and inviting gathering place for Members, their families, and their guests to enjoy comradery, relaxation, fine cuisine, honored traditions and unrivaled service.
Guided by its rich history and an ever-evolving membership of accomplished professionals and community leaders, the Sutter Club is the premier, multi-generational private social club in the Sacramento region, offering Members and guests a refuge from daily demands: well-appointed facilities; state of the area amenities exceptional dining options; stellar events; and highly personalized service.
Services and Membership
Generations of families have made membership a tradition. Membership is by invitation only. Some of the benefits of membership include beautifully maintained dining areas, a Members-only bar, wonderful annual events, entertaining family events and a private setting in the very heart of Sacramento.
The Future – Growing and Retaining Members
The Sutter Club is driven by a vision of smart and sustainable membership growth. With a strategic objective of achieving high rates of Member satisfaction, increasing Member usage, financial stability and new Member attraction, the Sutter Club is committed to pursuing opportunities that will enhance its facilities, product and service delivery, and membership.
The Sacramento Region
One of the most historic cities in California, Sacramento is home to the State Capital and is located at the confluence of the Sacramento and American Rivers in the northern portion of California’s expansive Central Valley. From trendy urban apartments to expansive foothill homes, Greater Sacramento offers a variety of lifestyle options, and is known as America’s Farm-to-Fork Capital.
The General Manager (“GM”) oversees all aspects of the Club including its governance, operations, fiscal sustainability, social activities and the relationships between the Club and its Board of Directors, members, guests, employees, service providers, community, government and industry.
This position is accountable to the Board of Directors for the implementation of Club policies and directives and recommends any changes needed in administration, operations or policy. The GM serves as an ex-officio member (i.e. non-voting member of) all Board committees.
Other principal responsibilities include:
- Ensure Financial Stability and Operational Performance: Takes primary responsibility for the development and adherence to the Club’s annual budget, long-term business plan, forecasting and reporting according to the budget calendar. Analyzes financial operations in real time, reviews and analyzes financial statements, manages cash flow, and establishes controls to safeguard funds, reviewing variances, identifies performance risks and takes effective corrective action as required.
- Visible Role of Leadership and Collaboration: Be present at major events, be the face of the Club within the community and build personal and professional credibility by developing collaborative, positive and trustworthy relationships with the Board of Directors, Members, and staff.
- Manage Club Operations: Plans, develops, and approves specific operational policies, programs, procedures, and methods in concert with general policies. Consistently assures that the Club is operated in accordance with all applicable local, state, and federal laws,
- Maintain Club Facilities: Oversees the care and maintenance of all the Club’s physical assets and facilities. Provides advice and recommendations to the President and Club committees about construction, alterations, maintenance, materials, supplies, equipment, and services not provided in approved plans and/or budgets.
- Supports Membership Growth: Develop and implement strategies to attract new Members to the Club. Collaborate with the Members to create campaigns aimed at increasing membership. Welcomes new Club Members and provides orientation focused on culture and club history.
- Event Planning and Execution: Take a hands-on approach in planning and executing major Club events. Ensure that events are well-coordinated, exceed Member and guest expectations, and contribute to the Club’s overall success.
- Technology Integration: Stay abreast of technological advancements relevant to Club management. Implement and oversee the integration of technology solutions for improved Member services, reservations, and overall club operations.
- Risk Management: Identify potential risks to the Club and implement risk management strategies. This includes ensuring compliance with safety regulations, overseeing security measures, and addressing any potential legal or liability issues.
- Member Feedback and Satisfaction: Develop and implement mechanisms for gathering member feedback. Use this feedback to improve Club services, amenities, facilities, and Member satisfaction continuously.
- Sustainability Initiatives: Explore and implement environmentally friendly practices within the Club’s operations. This may include waste reduction, energy efficiency, and sustainable materials sourcing.
- Staff Development and Training: Establish programs for ongoing staff training and development. Foster a positive and inclusive work environment, promoting teamwork and professional growth among Club employees. This includes overseeing the personnel policies, initiating, and monitoring policies relating to personnel actions, training, regulatory compliance, and professional development programs.
- Crisis Management: Develop contingency plans for emergency situations and crisis management. Ensure that staff are trained and prepared to respond effectively to unexpected events.
- Public Relations: Act as a spokesperson for the Club in media interactions. Develop and maintain positive relationships with local media outlets to enhance the Club’s public image. Responsible for external relations including webpage and social media.
- Professional Development: Maintains Club Managers Association of America (CMAA) membership and other professional associations, attending conferences and meetings to keep abreast of current information and developments in the private Club management field. Participates in professional activities to enhance the prestige of the Club.
- A post-secondary degree in business, hospitality, or a related discipline is preferred.
- Minimum of 7 years progressive responsibility managing as a senior leader in a City Club or similar setting.
- Experience in a hospitality industry beneficial experience reporting to a Board that has adopted a club governance structure and processes to lead the Club and GM to success.
- Experience in collective bargaining, labor relations, and negotiating contracts.
- A Certified Club Manager designation (CCM) is preferred.
- An entrepreneurial style combined with a background in all aspects of business management, including business development, finance, information technology, human resources, risk management and performance management.
- A self-starter with a results-oriented work style combined with excellent verbal and written communication and interpersonal skills demonstrated with all the Club’s stakeholders.
- Deep understanding of operational financials, proven success with revenue growth and cost management.
- Must have the ability to define and consistently execute a quality food and dining operation.
- Tech savvy with experience in email communications, computer software, general knowledge of website use for marketing and membership interactions.
- Strong problem solving and business development skill, ability to exercise sound judgement and make timely decisions.
The position reports to the Board of Directors through the Club President
Executive Chef; Member Services Supervisor; Controller; Catering Manager; Facilities Engineer; Food & Beverage Director
The Sutter Club will offer a very attractive compensation package, commensurate with experience, which will include a competitive base salary (listed above), bonus opportunity and benefits.
IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by February 17, 2024. The documents must be saved as a PDF (save as “Last Name, First Name, Sutter Club) and email to: firstname.lastname@example.org.
Lead Search Consultants:
Colin Burns, Director
GGA Partners, LLC.
Dee Anna Clarke, Director
GGA Partners, LLC.