Tag: executive search

Executive Search: General Manager for Essex Golf & Country Club

Date:

                       

General Manager
Essex Golf & Country Club

The Club

Essex Golf & Country Club, located in LaSalle Ontario, has long been regarded as one of Canada’s finest golf clubs, having been recognized on several occasions as one of the world’s top 100 golf courses.

Founded in 1902, the Club has been situated on its present site since 1929. Designed by legendary golf course architect Donald Ross, Essex has played host to the Ontario Open in 1922, 1949 and 1951, the 1934 Ontario Amateur and the Canadian Ladies Amateur in 1964.

However, the event that established Essex as one of the outstanding courses in Canada was the 1976 Canadian Open. In 1998 Essex hosted the world’s finest female golfers by staging one of the four “Majors” on the LPGA tour, the du Maurier Classic. In 2002, Essex marked its 100th anniversary by hosting the PGA Senior Tour’s AT&T Canada Open. This made Essex only the 3rd club in Canada to host a PGA, Senior PGA, and LPGA event.

Essex has a strong and active membership consisting of over 900 golfing members and social members.

Mission

Essex is a premier private club providing its members and guests with exceptional golf, dining and social facilities and activities. Essex also invites referred guests to the Club to use the facilities for a limited amount of golf tournaments; weddings, corporate meeting and other banquets. The Club provides an outdoor pool for the seasonal enjoyment of members and guests.

Club Facilities

  • 18-hole championship golf course
  • Dining
  • Swimming pool

Club Overview

  • Active adult golf members: 699
  • Total members: 904
  • Initiation fee: $15,000
  • Annual dues: $4,967
  • Gross revenue: $7.6M
  • F&B revenue: $2.3M
  • Average member age: 53
  • Rounds of golf annually: ~28k
  • Full-time equivalent employees: 67
  • Total active employees: 235

Position Summary

The General Manager (“GM”) leads the Management Team and is responsible for the management of the club in its entirety. The GM is hired by the Board of Directors, reports to the President of the Board, and is responsible for carrying out the Board’s policies. The GM is accountable for all aspects of the club and ensures the synergism of all club activities.

The GM functions as the Board’s “bridge” to the staff and Committees and enables the Board to avoid the intricacies and short-term focus that is the staff’s responsibility. This allows the Board to work more exclusively on the strategy and long-term focus of club governance. The GM frequently reports to the Board on the effectiveness of the club’s policies, operations, and new programs.

The characteristics and key attributes of the successful GM being sought by the Selection Committee include leadership, professionalism, outstanding interpersonal skills, strategic vision, financial acumen, an understanding of digital marketing, and a high bias for implementation. The GM must consistently ensure, across all areas of the organization, member service which meets the standard of a premier facility.

Primary Responsibilities

Leadership:

  • Develop an effective working relationship with the Board of Directors and Committees.
  • Create and implement premiere Member and guest services throughout all areas of the club.
  • Hire, train, motivate, evaluate, appropriately compensate, inspire, and lead staff in a professional and equitable manner including setting annual objectives for staff.
  • Follow industry trends, benchmarks and best practices and develop strategies that maintain the Club’s positioning.
  • Serve as an ambassador of the Club, effectively marketing to prospective new members.
  • Be well-known and visible to the membership.

Governance:

  • Guiding and assisting the Board in the development and formulation of Club strategies and policy.
  • Working with committees, as needed, to facilitate the formulation and execution of short- and long-term programs.
  • Attending all Board Meetings and where appropriate, attending Committee meetings.
  • Developing performance objectives and measures of progress.
  • Performing such other duties as the Board may specify.

Financial:

  • Be fiscally responsible to ensure an exceptional member experience.
  • Ensure that the Club is operated in an efficient and cost-effective manner.
  • Provide timely, relevant, and accurate reporting, including key indicators, performance metrics and benchmarking.
  • Maintain a long-term financial plan that incorporates cash flow planning along with membership recruiting strategies.

Golf Operations:

  • Ensure the golf course is of the highest standard of condition and playability.
  • Ensure that the teaching capabilities and quality of teaching experience are the highest possible standard.
  • Ensure that the Pro Shop provides goods and services that are commensurate with the highest standards and that prices are competitive.
  • Nurture the spirit of the game, fostering a community atmosphere through participation, player development, competition, and enjoyment.

Member Experience:

  • Deliver a consistently exceptional experience by providing a high-caliber food and beverage offering, quality service and Member social programming.
  • Skilled at training staff to continually improve the member experience by reviewing and enhancing service standards and best practices .
  • Encourage participation and pride of membership through communication and engagement.
  • Consistently communicate with the membership.
  • Administer Club rules and reporting member infractions or violations.

Key Attributes

The ideal candidate possesses strong interpersonal skills, is a proven collaborator and relationship builder who possesses the following core competencies, experience, and attributes:

  • An innovative and strategic thinker with strong business acumen and passion for continuous improvement.
  • Able to display sound judgement and make complex decisions in support of the Club’s Vision and Mission.
  • A dynamic leader and motivator that prides themselves on the accomplishments of their team and the willingness to provide ongoing constructive feedback.
  • Demonstrates exceptional verbal, written and interpersonal communications skills and can effectively interact in both large and small group settings.
  • Member experience-driven and service culture attitude.
  • A “stickler” for details in all areas of club operations.
  • Conduct themselves in a responsible and professional manner.
  • Able to be diplomatic and tactful, yet firm, when dealing with Member constituents.
  • Self-starter, results-orientated and hands-on when needed.

Qualifications and Skills

  • Experience as a leader in a private club environment or other similar top tier facility.
  • A passion and understanding of what it means to deliver a consistently excellent member experience.
  • Experience developing and implementing strategic plans, including overseeing the development of large capital improvement projects.
  • A General understanding of facilities management .
  • A post-secondary degree in business or a golf-related program.
  • A Certified Club Manager designation is preferred (CCM).
  • Experience reporting to a Board and an understanding of club governance.

Direct Reports

Golf Course Superintendent, Head Golf Professional, Food & Beverage Manager, Accounting & Administration, Clubhouse Operations, Executive Chef

Compensation

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with a comprehensive health benefits plan and pension program.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by October 29th at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Essex GM Cover Letter” and “Last Name, First Name, Essex GM Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultants: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

Kathy Grayson
Director
GGA Partners™
Kathy.grayson@ggapartners.com

For more information on Essex Golf & Country Club, visit www.essexgolf.com

 

Executive Search: Golf Course Superintendent for Carrying Place Golf & Country Club

Date:

                       

Golf Course Superintendent
Carrying Place Golf & Country Club
King, Ontario

The Club

Located just 20 minutes from Highway 401 and just minutes from Highway 400 in the wonderfully beautiful rural setting of King Township, Carrying Place Golf & Country Club is a home away from home for its members. The lush property brings a definite sense of belonging, which is a characteristic trademark of Carrying Place. The Club has a beautiful golf course, stunning views, a diverse membership and engaging staff.

Members enjoy the Club’s meticulously maintained course with exceptional pace of play, and the ability to get a tee time with no lotteries. The Club also offers social and competitive events throughout the season for those interested. The course traverses more than 125-acres of beautifully manicured rolling parkland terrain.

Carrying Place members can work on their game year-round with two indoor simulators (HD Golf and Trackman) to provide the most accurate technical data. Instruction is also available both indoors and outdoors.

The Club’s new practice area is located adjacent to the modern clubhouse, and just a few yards from the 1st and 10th tees. Carrying Place is currently in the process of building a new short game practice area.

Club Overview

  • 25,000 rounds (estimated 2023)
  • 500 Equity Members
  • $20,000 equity value
  • 125-acre property

Club Facilities

Amenities:

  • Golf course
  • Indoor simulators
  • New practice area

Dining:

  • Multiple options in the modern clubhouse
  • Ability to host events

Position Summary

This position is responsible for all phases of the golf maintenance and agronomic operations including cost control and personnel in the Greens Department. The Golf Course Superintendent will work to provide exceptional playing conditions within the confines of the approved annual operating budget. They will design landscape plans for the facility grounds while working closely with the General Manager and Director of Operations to reduce the impact on members where possible. They will manage all grounds maintenance to include: the entrance to the club, driveway, gardens, The Manor and the Golf Course, which includes snow removal in the winter. They must be a self-starter and problem solver with the ability to lead a team towards a common goal. They will be a hands on visible leader willing to work as part of the overall management team to meet all club objectives. The position requires a creative, flexible leader willing to be part of a dynamic team focused on excellence.

The Club has a long history of supporting its Superintendent with maintenance practices required to elevate playing conditions. The Club is looking for an expert comfortable making decisions to continually improve the quality of conditions with a significant amount of autonomy. A willingness to interact with the membership, management team and key stakeholders will be important to the candidate’s long-term success. This role reports directly to the General Manager.

Duties and Responsibilities

Financial:

  • Develop the Agronomic Annual Operating Budget
  • Meet or exceed the Approved Business Plan
  • Manage Fixed Assets Effectively
  • Plan and forecast current and long-term capital needs
  • Develop a capital maintenance and replacement plan
  • Execute projects and upgrades on time and on budget

Departmental Development:

  • Maintain Positive Staff & Member Relations
  • Develop and execute annual agronomic practices
  • Visible and accessible to members and staff
  • Enhance departments image/brand/reputation

Operations:

  • Golf Course and all grounds
  • Assure Effective Safety Programs
  • Department consistency (playing conditions)
  • Manage the condition of all assets
  • Maintain a clean, organized and safe work environment for all
  • Ensure application of all club policies

Human Resources/Relations:

  • Oversee Wage & Salary Administration
  • Develop & Administer Annual Performance Appraisals
  • Assure Positive Employee Relations
  • Lead the Employee Development Process
  • Assure Personal Development & Growth

Technical:

  • Oversee the maintenance of the turf, ornamental plants, shrubs, tress and wetlands and snow on the facility grounds
  • Develop a water usage tracking plan of the irrigation system
  • Ensure proper records are kept for chemical applications. as required by government regulation
  • Social media marketing of the department

Strategic Issues:

  • Seek & Execute Growth Opportunities
  • Maximize efficiency and minimize disruption where possible
  • Develop Differentiation Ideas

Qualifications

  • Post-secondary education from an accredited college or university, preferably in the field.
  • This position requires an individual with a minimum 5 years’ experience as an Assistant Superintendent or previous experience as a Golf Course Superintendent.
  • They must have a proven track record meeting and exceeding financial targets while delivering the highest quality in golf course conditioning and overall facility aesthetics.
  • They must be able to think on their feet and react appropriately to changing conditions.
  • They will be willing to work as part of the management team while being a hands-on visible leader.
  • They must have the ability to anticipate personnel, equipment and material requirements related to the golf course maintenance and repair assignments.
  • Experience hiring and managing a team to meet and exceed organizational goals within the confines of the budget in place will be seen as a significant asset.

Compensation

  • Salary is open and commensurate with qualifications and experience.
  • The Club offers an excellent bonus and benefit package

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by October 13th at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Carrying Place Superintendent Cover Letter” and “Last Name, First Name, Carrying Place Superintendent Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

For more information on Carrying Place Golf & Country Club, visit carryingplace.com

 

Executive Search: Chief Operating Officer for The Toronto Golf Club

Date:

                       

Chief Operating Officer
The Toronto Golf Club
Mississauga, Ontario

The Club

Established in 1876, The Toronto Golf Club (“the Club”) is the third oldest golf club in North America and was originally located in the east end of Toronto. In 1911 the Club purchased property on the banks of the Etobicoke River and at this time brought Harry S. Colt over from England, where he enjoyed a reputation as one of the premier golf architects, to design its 18-hole course.

In 2009, the Colt course was lovingly restored under the direction of English golf course architect Dr. Martin Hawtree, a world-recognized expert on the restoration of Colt courses in the U.K. and North America. In 2016, the 9-hole Howard Watson Course and entire practice academy was also restored under the direction of Dr. Martin Hawtree.

The final component of the first phase of the Clubhouse Master Plan renovations are due to be completed by spring of 2024.

The Club serves Members and their families through all aspects related to the game of golf, as the Club’s focus is on golf. Members and guests enjoy food and beverage options as well as opportunities to host private functions at the Club. The Club currently has over 1,400 members representing various membership categories.

The Toronto Golf Club is considered a ‘home away from home’ for Members.

The Toronto Golf Club’s Guiding Principles

  • Our focus is golf. We strive for excellence in all that we offer our members.
  • We are accountable to and respect all of our fellow members. We and our guests respect all of our staff.
  • We are committed to equity, accessibility and inclusion for all of our members, guests and staff.
  • We value our rich heritage and the congeniality and courtesy of our members. We also value and cherish our exceptional facilities. We strive to maintain and improve our golf courses and the beauty and ambiance of our Clubhouse and surroundings.
  • We seek to provide a lifetime of playing enjoyment at our Club by encouraging the development of the golfing interest and ability of our members from the youngest to the eldest. We have an obligation to maintain a strong membership through membership renewal.
  • We acknowledge and strive to meet our responsibilities to the larger golfing community, which stem from our rich heritage in golf in Canada, including being a founding member of the Golf Association of Ontario.
  • We are founded upon and respect the traditions of the past, yet give thoughtful consideration to issues of change to ensure we remain an outstanding golf club into the future.

Position Summary

Serves as Chief Operating Officer of The Toronto Golf Club: manages all aspects of the Club including its activities and the relationships between the Club and the Board of Directors, members, guests, employees, community, government, and industry. Coordinates and implements the Club’s policies as defined by the Board of Directors. Develops operating policies and procedures and directs the work of all departmental managers. Generates and monitors budgets and financial statements, monitors the quality of the Club’s products and services and ensures maximum member and guest satisfaction. Secures and protects the Club’s assets, including facilities and equipment.

Duties and Responsibilities

Financial Management:

  • Generates operating and capital budgets that contain sufficient detail to enable accurate projection of revenues and expenses and that disclose underlying assumptions, for ultimate Board approval.
  • Generates and monitors monthly, annual, and other financial statements of the Club; takes effective corrective action as required.
  • Analyzes financial statements, monitors cash flow, and maintains adequate internal controls.
  • Ensures that the financial integrity of the Club is maintained at all times.
  • Establishes and monitors compliance with purchasing policies and procedures; and
  • Ensures that the Club’s assets are adequately insured against casualty and property losses, and liability losses to the Club and its Board members and staff.

Strategic Plan:

  • Develops (for review and approval by the Board of Directors) a Strategic Plan, Board Calendar and Annual Operating Plan.
  • Develops, maintains, and administers a sound organizational plan; initiates improvements as necessary; and
  • Apprises the Board of trends, changing circumstances and unexpected occurrences with any recommendations for amendment of the Strategic Plan.

Governance:

  • Is knowledgeable regarding best governance practices for private clubs and committed to transparency.
  • Implements policies established by the Board of Directors including the Governance Report approved by the Board.
  • Plans, develops, and approves specific operational policies, programs, procedures, and methods in concert with Board policies.
  • Issues notice of meetings, attends Board and Annual Meetings, serves as the Corporate Secretary appointed annually by the Board of Directors.
  • Consistently monitors Club’s bylaws, rules, and regulations for continued relevance to the Club’s operations, and
  • Reports in a timely fashion any actual or anticipated material noncompliance with a policy of the Board.

Human Resources:

  • Has authority over and accountability for all staff.
  • Hires, trains, motivates, evaluates, compensates, and terminates staff in a professional, non-discriminatory, and caring fashion.
  • Has the authority to appoint and remove any and all employees and agents of the Club and settle the terms of their employment and remuneration in accordance with policies established by the Board.
  • Establishes personnel policies in accordance with policies established by the Board; initiates and monitors policies relating to personnel actions and training and professional development programs.
  • Works with his direct reports to schedule, supervise and direct the work of all employees.
  • Ensures that a succession plan is in place for each of his four direct reports.
  • Provides the Board with an annual assessment of each of his four direct reports, for information purposes.
  • Conducts regular performance reviews with his four direct reports and ensures that each of them implements a protocol whereby all staff have job descriptions and participate in a review at least once a year; and
  • Reviews current staffing model to ensure all functions are being performed by appropriately trained personnel and that the Club is staffed to meet the needs of the members in a cost-effective fashion.

Capital Projects:

  • Provides oversight of and manages all capital projects and related expenditures approved by the Board; and
  • Is proactive in planning for capital projects that need to be considered for the benefit of the Club.

Compliance:

  • Consistently ensures the Club is operated in compliance with all applicable municipal, provincial, and federal regulations.
  • Provides an annual report to the Board of Directors regarding such compliance.
  • Maintains relations with police, fire, AGCO, health department and other governmental agencies.

Membership:

  • Evaluates and manages the current membership application process to ensure continued strength of potential members; and
  • Coordinates the marketing and membership relations programs to promote the Club’s services and facilities to potential and present members.

General:

  • Oversees the care and maintenance of all the Club’s physical assets and facilities.
  • Ensures the highest standards for food, beverage, golf, recreation, entertainment, and other Club services.
  • Conducts ongoing evaluation of Club programs and events to ensure the consistent provision of outstanding services to meet the needs and expectations of members, guests and employees.
  • Is accessible and visible to members and responds to members’ concerns in a timely manner.
  • Adopts and maintains an environmentally responsible protocol for all operations.
  • Serves as the staff liaison on the various Board committees.
  • Receives and resolves complaints from members, guests, and staff; and
  • Maintains membership with professional club management organizations and attends conferences, seminars, and other professional development opportunities to keep abreast of current information and developments in club management.

Direct Reports

Manager of Golf Course Operations, Clubhouse Manager, Chief Financial Officer and Head Professional

Compensation

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with a comprehensive health benefits plan and pension program.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by September 29th at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Toronto Golf Club COO Cover Letter” and “Last Name, First Name, Toronto Golf Club COO Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

For more information on The Toronto Golf Club, visit torontogolfclub.com

 

Research Brief: Stakeholder Expectations of Club Leaders’ Skills

Date:
Today, finding the right club leader is less about finding someone with experience – it’s more about using data to find the right professional to match the skills needed for a club’s unique demands.

Leadership expectations of club managers only continue to grow. Leaders require the operational knowledge that corporate executives demonstrate. Members have increasingly higher expectations of the experience their club delivers. Employees have more options than ever and desire a leader who understands they are an integral part of the club.  But what precisely do members and members of management want in their next GM/COO/CEO? How do these expectations change based on what each group perceives as essential?

The club industry has done an excellent job of creating opportunities for professional development focused on creating well-prepared industry leaders.  For example, the Club Management Association of America (CMAA) has integrated 11 competency areas around conceptual, administrative, and technical skills into their Business Management Institute (BMI) curriculum.  The Club Management Association of Canada’s (CMAC) mission – to create great leaders through excellence in club management – also focuses on supporting their members by providing professional development in critical operational areas.

But when it comes to clubs finding their next great leader or a current professional looking for the next great club, identifying the specific skills and abilities needed to succeed isn’t always straightforward.  Expectations are provided and often repeated across job descriptions, focusing on:

  • Position overview and the expectations of the position;
  • Attributes, competencies, and qualification expectations; and
  • A summary of the club’s initiatives and where the club is going

However, the specificity of crucial stakeholder expectations needs to be clarified.  Often members and employees have very different needs, and these insights are critical to understanding who will be successful as a leader.

Using our research-based approach, where data about the club’s needs are front and center in the search process, deeper insights into expectations can be established.  Using a multi-step method, we emphasize understanding the similarities and differences between stakeholders and how these influence finding the right candidate. Information is collected from both groups, employees and members of the club, to identify the skills and capabilities needed from potential candidates, assess potential hires’ fit, and place a candidate with the best opportunity to succeed.  Our research has found that stakeholders’ expectations at a club are focused on four areas: technical knowledge, management skills, professional attributes, and member engagement.

While each area represents critical leadership abilities and experiences, each offers unique value.  For instance, technical knowledge and management skills have similarly elevated levels of importance.  Whereas technical knowledge is driven by knowledge of various functional business areas, management skills are driven by effective leadership and the ability to be strategic. Professional attributes illustrate that being personable and creative is important, while member engagement focuses on understanding and delivering on the needs specific to the club industry.

Stakeholder Differences

As part of our executive search process to identify each club’s unique needs, employee and member stakeholder groups are asked to prioritize the skills they see as most important.  Results indicate similarities across expectations along with significant differences between members and staff.

Members emphasize the financial and budgeting skills needed at the GM/COO level, the importance of bringing food and beverage experience to the position, and the ability to provide direction for the departments they supervise.  Food and beverage stand out as unique, given that GGA generally sees this as an area of improvement when working with club industry clients.  These results indicate that greater emphasis is being placed on a new GM/COO hire to increase member satisfaction in this critically important area as part of having broad department-level experience.

On the other hand, managers emphasized club industry experience, the ability to manage the board, being innovative in finding solutions, and governance experience.  Understanding the club industry’s uniqueness is critical for this group.  From a previous experience standpoint, managers want a leader who knows how to effectively to interact with members and manage this fundamental relationship effectively.

From Differences to Interaction

To provide greater insight into clubs’ needs, the interaction between the specific abilities and experience across technical knowledge, management skills, professional attributes, and member engagement areas demonstrates where emphasis can be placed.  Through this process, clubs and potential applicants get a genuine sense of what the right candidate looks like. As demonstrated below, it is important to understand that some areas are more important than others when looking for the appropriate skillset. The larger bubbles indicate a more important position attribute, while only those interacting skills and experiences are shown, indicating that not every skill set is interrelated. For instance, from a GM/CEO/COO perspective, the importance of demonstrating leadership experience (the largest bubble) comes down to effectively leading in areas such as listening, team orientation, and successfully handling members. Leadership can also be showcased by having business acumen and financial knowledge. While thinking strategically and being able to motivate are essential considerations, effectively communicating is considered a critically important skill compared to other abilities.

 

Key Takeaways

While various leadership skills are essential for any position, a research-based process paints a clearer picture of the right candidate skillset needed for each club.  By tailoring any search process using these insights, unique needs can be identified to find suitable candidates for clubs and the right opportunities for candidates to help everyone succeed in the long term. From our research, we have found that:

1.While similarities exist between two very influential stakeholder groups, significant differences indicate that care should be taken to ensure that the needs of both groups are considered when hiring a club leader.

2. These differences are shown in how each stakeholder group views one another. Members see supporting other managers as more important, while managers see managing the member relationship as significantly more important.

3. Club’s stakeholders’ expectations are focused on four areas, that not all areas are considered equally important, and that significant (and important) interactive relationships exist across categories.

Though potential club managers are typically evaluated on a list of abilities, leaders are judged by their success in exceeding member expectations. Technical abilities are important to deliver these exceptional experiences, but personality is also critical to a leader’s success. By using a data-driven approach, the unique needs of each club can be identified to understand and match the personality attributes and management experiences needed to lead successfully. Ultimately, there is no standard formula for finding the right leader, but by using data, a club can find future leaders with the best chance to succeed.

Interested in learning about GGA’s Executive Search services?

If you would like to learn more about how we can help your club find its next club leader, please contact us.

Executive Search: General Manager for Beacon Hall Golf Club

Date:

                       

General Manager
Beacon Hall Golf Club
Aurora, Ontario

The Club

Located in Aurora, Ontario, Beacon Hall Golf Club (“the Club” or “Beacon Hall”) is a prestigious golf club that is consistently ranked in the top-100 courses outside the US and the top-10 in Canada. Founded in the 1980s, the Club’s vision was to appeal to golfers with a true passion for the game, a vision that guides the Club today. The Club offers its members:

  • A very limited membership, as open access to the first tee is a key part of the mission
  • A welcoming and friendly environment for all members
  • Active men’s, ladies, intermediate, senior and junior members sections
  • An inviting event and social calendar with excellent facilities for socializing and entertaining guests
  • A commitment to provide “best in class” dining and member services
  • The finest professional staff
  • Beacon Hall’s Performance Academy, opened in May 2018, offers the highest quality golf instruction, with excellence across a broad range of services including instruction and coaching, club fitting, equipment analysis and gapping, golf fitness and personalized programming
  • A scholarship/caddie program unique to Beacon Hall
  • A full range and short game practice facilities

The Position

The General Manager (GM) is responsible for supporting the mission and vision of Beacon Hall Golf Club. This executive has operational management authority over the daily operations of the Club, as well as establishing short- and long-term organizational goals, objectives, plans, and policies, made in conjunction with the Board and its strategic vision and mission statement. This dynamic individual will work with the Board of Directors and Committees to provide those service levels and facilities emblematic of an elite private club. The individual must be driven in the view that the status quo is never good enough.

The GM reports to the Board of Directors through the President of the Board. The Board of Directors consists of nine elected members, three of whom are elected by the members of the Club each year for a three-year term. Standing committees include Facilities, Finance, Golf, Greens and Membership.

The GM must be professional and highly respectful in their personal style, demeanor and presence, and someone who recognizes and is comfortable interacting with all demographics of members, staff and other constituents who contribute to the success of the club. Visibility and name recognition are basic foundations of such success, and this style must be a critical competency of the top executive. He/she must be able to clearly and intuitively “walk the talk,” exemplifying how to perpetuate a true top “Club Experience” commensurate with what is one of the top golf clubs in North America.

The GM will be responsible for the following:

Membership Experience:

  • Develop and deliver a consistently outstanding member experience commensurate with specified member expectations and in keeping with a premier Tier 1 private golf club.
  • Manage all aspects of the Club’s activities to ensure and maintain the highest standards, quality of activities, and service and levels of member satisfaction.
  • Oversee the membership sales process and support the transaction between buyer and selling. This involves ensuring that all new club members are “met” and properly oriented to the Club.

Operational Excellence:

  • Develop and implement best-in-class and industry-leading operating policies, programs, procedures and methods while directing the work and promoting the development of all departmental managers.
  • Monitor long and short-term financial objectives and reporting. In consultation with the Board and Finance Committee, prepare and execute the financial plan for the Club as follows: (i) develop annual operating, cash, and capital budgets; (ii) monitor monthly budget and other financial information (iii) initiate effective corrective action, as required (iv) approve invoices and other arrangements before inception or payment; and (v) prepare and make timely financial reports to the Board.
  • Monitor and remain current with industry trends, and ensure Beacon Hall implements improvements as required. Play a key role in the development of the Club’s long-range strategic and annual tactical plans consistent with the Club’s vision and mission.
  • Ensure compliance with all legal and regulatory matters affecting the Club.

People:

  • Maintain and develop a management philosophy that recognizes people are a key part in the foundation of the Club’s success in delivering a great membership experience and competitive advantage. Actively promote a positive work environment where teamwork is emphasized.
  • Develop and monitor basic human resource policies consistent with the Board’s desire to always treat employees fairly and remain compliant with all laws/regulations.
  • Manage and clearly define direct reports’ goals and objectives. Provide consistent feedback towards continuous improvement, and ensure appropriate personal development occurs, while incorporating succession planning for all key leadership roles.
  • Be visible and approachable to all employees.

Direct Reports

Golf Course Superintendent, Head Golf Professional, Clubhouse Manager, Controller, Communications Manager

Candidate Profile

Given the leading role this individual will play in achieving the strategic and business objectives of Beacon Hall, it is essential that the successful candidate possess the following core competencies, experience and attributes:

Leadership Skills:

  • A dynamic leader with the ability to build strong teams by motivating staff and leading by example. Has the ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes to enhance member experiences through inspiring department managers and employees. Exhibits leadership skills in team building, employee motivation and service training, and is respectful and professional in all interpersonal dealings.

Communication Skills:

  • Exhibits excellent verbal and written communication skills. Ability to take a lead role in the development of all Club communications, working closely with the Communications Manager.
  • Confident, professional and sensitive in all interactions including conflict resolution and mediation.

Business/Finance Skills:

  • An entrepreneurial style combined with a background in all aspects of business management including business development, finance, information technology, human resources, risk management and performance management.
  • An innovative and strategic thinker with strong business acumen.
  • Experience managing complex capital projects.
  • Direct experience with golf and food and beverage businesses.
  • Incorporates succession planning by preparing staff for key leadership roles.

Service Excellence:

  • Engages with the membership by providing a friendly and welcoming environment.
  • Operates with a member-centric mindset and takes the time to get to know the membership on a personal level.
  • Displays a service-first attitude and maintains excellence in daily interactions with club members, guests, and staff.
  • Schedules time at the Club to maximize engagement with all members and is committed to a service culture and excellence.

Governance Knowledge/Private Club Experience:

  • Experience working with a Board and Committees at a club that has adopted a club governance structure and process.
  • Confident enough to ask questions, make recommendations to the Board and engage in meaningful discussions.
  • Active in the Club Managers Association of Canada and other professional associations. Attends selected conferences, workshops and meetings to keep abreast of current information and industry trends. A CCM designation and other industry credentials are desired.

Compensation

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with a comprehensive health benefits plan and retirement savings matching program.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by September 12th at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Beacon Hall GM Cover Letter” and “Last Name, First Name, Beacon Hall GM Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

For more information on Beacon Hall Golf Club, visit beaconhall.com 

 

Executive Search: General Manager & Chief Operating Officer for Point Grey Golf & Country Club

Date:

                       

General Manager & Chief Operating Officer
Point Grey Golf & Country Club
Vancouver, BC

The Club

At its core, Point Grey is defined by those who belong to our club.
It’s been that way for the past century.
It will be that way for the next one, too.

Point Grey Golf & Country Club is a prestigious private golf club located in Vancouver, British Columbia, Canada. Founded in 1922, the Club has a long history and is known for its beautiful course and high-quality facilities.

The Club features an 18-hole championship golf course that has hosted amateur and professional tournaments, including most recently the Canadian Amateur in 2022. The course is well-maintained, offering a challenging yet enjoyable experience for golfers of all skill levels.

Besides the golf course, the Club offers an exceptional, state-of-the-art practice facility called “The Farm” which complements the golf course perfectly. It was among the first clubs in North America to offer a TrackMan Range which provides extremely detailed swing and shot data. The Farm was completed in 2020 and offers all-season teaching facilities, becoming a very popular amenity among the membership. The Club also offers several dining options which have become a central component of the Club, including recently-refreshed indoor dining and a picturesque outdoor patio. The clubhouse is home to a fitness facility with state-of-the-art cardio equipment and other fitness hardware for member usage.

Mission:

To provide members with an exceptional private club experience by offering superior facilities, services and programs; while at the same time promoting friendship, participation and competition.

Vision:

A premier private club that:

  • Is built upon golf as the foundation of Club activities;
  • Serves a multi-generational membership by offering a range of social and recreational activities;
  • Consistently delivers high quality, easily accessible, facilities, services and programs; and
  • Provides a unique and harmonious environment for the enjoyment of families, children and adults.

Club Facilities:

  • 18-hole championship golf course
  • The Farm, best in class practice facility
  • Dining options including a picturesque outdoor patio and recently-refreshed indoor dining
  • Fitness area

Club Overview:

  • Active adult golf members: 900
  • Total members: 1,350
  • Initiation fee: $70,000
  • Annual dues: $8,000
  • Gross revenue: $9.4M
  • F&B revenue: $2M
  • Average member age: 52.3
  • Rounds of golf annually: 40,996 (2022)
  • Full-time equivalent employees: 60
  • Total active employees: 100

The Position

Role Summary

The GM/COO is responsible for the management of all aspects of the Club’s operations and activities and the implementation of strategy and policy directives given by the Board of Directors. The GM/COO reports directly to the Board.

Primary Job Responsibilities

  • Leading a world-class golf facility, ensuring an exceptional member and staff experience, and assisting the Board in creating a long-range strategic plan.
  • Hire, train, motivate, evaluate, appropriately compensate, inspire, lead, discipline and terminate staff in a professional and equitable manner including setting annual objectives for staff.
  • Expending monies and making financial commitments on behalf of the Club within budgeted limitations.
  • Administering Club rules and reporting member infractions or violations.
  • Guiding and assisting the Board in the development and formulation of Club strategies and policy.
  • Working with committees, as needed, to facilitate the formulation and execution of short- and long-term programs.
  • Attending all Board Meetings and where appropriate, attending Committee meetings.
  • Developing performance objectives and measures of progress.
  • Performing such other duties as the Board may specify.

Key Attributes

The ideal candidate possesses strong interpersonal skills, is a proven collaborator and relationship builder who possesses the following core competencies, experience and attributes:

  • An innovative and strategic thinker with strong business acumen and passion for continuous improvement.
  • Able to display sound judgement and make complex decisions in support of the Club’s Vision and Mission.
  • An ability to implement capital improvement projects, and drive to identify industry best practices and achieve key benchmarks.
  • A dynamic leader and motivator that prides themselves on the accomplishments of their team and the willingness to provide ongoing constructive feedback.
  • Demonstrates exceptional verbal, written and interpersonal communications skills.
  • Member experience-driven and service culture attitude
  • Conducts themselves in a responsible and professional manner.
  • Able to be diplomatic and tactful, yet firm, when dealing with Member constituents.
  • Self-starter, results-orientated and hands-on when needed.

Qualifications and Skills

  • Experience as a leader in a private club environment or other similar top tier facility.
  • A passion and understanding of what it means to deliver a consistently excellent member experience.
  • Experience developing and implementing strategic plans, including overseeing the development of large capital improvement projects.
  • A post-secondary degree in business or a golf-related program.
  • A Certified Club Manager designation is preferred (CCM).
  • Experience reporting to a Board and an understanding of club governance.
  • Extremely skilled in financial and budgeting processes.

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus, and benefits.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by September 1st, 2023, at 5:00pm PST.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Point Grey GM Cover Letter” and “Last Name, First Name, Point Grey GM Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

For more information on Point Grey Golf & Country Club, visit https://pointgreygolf.com/

 

GGA Partners Expands Executive Search Practice, Appoints Kathy Grayson, Director

Date:

Grayson brings GGA’s fast-growing search practice over 35 years’ experience in executive recruitment, career coaching, and organizational leadership across the private club industry.

July 20, 2023

GGA Partners, an international consulting firm working with some of world’s leading golf courses, private clubs, resorts, and residential communities, announced today the appointment of Kathy Grayson as Director in the firms’ Executive Search practice.

“Kathy is a proven leader with a strong executive recruitment background. Her energy and ability to connect with employers and private club leaders at all levels are immediately evident,” stated Michael Gregory, Partner and Managing Director at GGA Partners. “Kathy brings the track record and experience that will benefit our growing Executive Search practice immensely.”

Grayson comes to GGA Partners with a distinguished record of executive recruitment experience. Most recently, she served as Executive Recruiter and Career Consultant with the PGA of America, where she was instrumental in growing their executive search services. In this role, Grayson provided strategic direction and leadership through proprietary expertise in career coaching, behavioural assessment, and education.

Prior to joining the PGA of America, Grayson served as Director of Global Events and Sales Manager at Callaway Golf Company and as Regional & Strategic Accounts Manager at the Antigua Group.

“I have always admired and respected the GGA brand, and I am honored to join the GGA Partners Executive Search team,” said Grayson. “My years of experience in career coaching and executive recruitment has taught me that building and fostering relationships is paramount. So, I look forward to working with GGA clients across the country to build and grow effective teams that meet club objectives and elevate members’ experience.”

Grayson is an active member in the private club industry, serving as a member of the National Club Associations’ Diversity, Equity & Inclusion Committee, speaker at regional and national PGA events and is a Guest Speaker at Florida Gulf Coast University.

Grayson will begin her role with GGA Partners in August 2023 and will be based in Bonita Springs, Florida.

About GGA Partners (www.ggapartners.com)

GGA Partners™ is an international consulting firm and trusted advisor to many of the world’s most successful private clubs, resorts, and residential communities. We are dedicated to helping owners, asset managers, club and community leaders, investors and real estate developers tackle challenges, achieve objectives, and maximize asset performance.

Established in 1992 as the KPMG Golf Industry Practice, our global team of experienced professionals leverage in-depth business intelligence and proprietary global data to deliver impactful strategic solutions and lasting success.

GGA Partners has offices in Toronto, Canada, Phoenix, West Palm Beach, USA, and Dublin, Ireland.

For further information, contact:

Samar Abdourahman
Manager, Marketing and Communications
GGA Partners
t: 416-333-5008
e: samar.abdourahman@ggapartners.com

 

Executive Search: Assistant General Manager for Caledon Ski Club

Date:

                       

Assistant General Manager
Caledon Ski Club
Caledon, Ontario

The Club

The second-largest private ski club in Southern Ontario, Caledon Ski Club (“the Club”), is a club where members enjoy high quality, family-oriented, competitive and recreational skiing, snowboarding and other multi-seasonal activities and social experiences. The Club is proud to share the 55 acres of skiable terrain with its members year-round in a welcoming and picturesque environment. The Club is financially stable, carries no debt and maintains a healthy capital reserve available for future planned improvements and lodge expansions.

For more information on Caledon Ski Club, visit https://caledonskiclub.com/

The Position

Reporting to the General Manager, this position is responsible for ensuring the service and safety expectations and are met for our Membership and their guests. The Assistant General Manager will supervise the Food and Beverage and Events Programming to ensure that programming and Member Experience is of the highest quality at all times. In addition, this role is responsible for the administration of our Health and Safety and WSIB Programs at the Club.

Primary Job Responsibilities

  • Work with the Food and Beverage Manager on yearly objectives to continually improve and maintain our Food and Beverage offering at the Club
  • Oversee and attend the special events at the Club and work with the Events Coordinator and the Food and Beverage team to ensure a premium experience for all in attendance
  • Ensure that operations in areas of responsibility are adequately supervised and follow industry best practices to minimize risk and to provide a quality product or programming
  • Attend meetings and provide input in to the Club’s Member Experience Committee as it relates to Food and Beverage and Members Social Programming
  • Represent the Club on the Health and Safety Committee and oversee its function to ensure that existing high standards and culture remain constant
  • Ensure the Club’s staff training and associated delivery methods are reviewed and implemented per best practices
  • Review the Sustainable Slopes program and provide structure to ongoing improvements with the Food and Beverage and Events Teams
  • Provide input into all Club Communications and ensure that the Club communications are consistent, timely and coordinated across all platforms.
  • Assist the General Manager with specific projects related to Club operations and service improvements
  • Perform annual reviews for both the Event and Food and Beverage Managers
  • Handle all Club related matters with a great amount of integrity, confidentiality, and accountability
  • Perform other related duties as assigned

Qualifications

  • Degree or Diploma in Hospitality
  • Relevant Hospitality, Events supervision and Management experience in a not-for-profit or Private Club environment is an asset
  • Experience and familiarity with winter sports and skiing is preferred
  • Skilled in people management with a proven track record of service level improvement across multiple departments
  • Ability to build and foster a high-performance team that is able to meet our Membership and Guest expectations including recruitment of staff on an annual basis
  • Knowledge of required applicable legislation, best practices in respect to Food and Beverage, and Event operations
  • Computer proficiency with programs to design and manage communications and templates
  • Focused on delivering high levels of service and responding to all inquiries/requests in a professional manner and with a sense of urgency
  • Demonstrated skills in time management, planning and organization
  • Confident, energetic with ability to build credibility with staff at all levels
  • Proven ability to be proactive and use good judgment
  • Excellent communication skills – verbal, written & presentation
  • Ability to build and maintain strong relationships with internal & external stakeholders
  • Self-motivated with the ability to take initiative and be resourceful
  • Able to maintain confidentiality / privacy of information
  • Able to work weekends and holidays during the ski season and when required for Food and Beverage, Event operations during the off season
  • Will perform their duties and ensure that they work in accordance with Caledon’s Health & Safety Policy and Procedures as well as the Occupational Health and Safety Act.
  • Must follow all manuals, handbooks, rules and regulations provided in the course of employment at Caledon Ski Club

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus, and benefits.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Sunday, July 30th at 5:00pm EDT. If you require any accommodations to be considered for this position, please include that information in your submission. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Caledon Ski Club AGM Cover Letter” and “Last Name, First Name, Caledon Ski Club AGM Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview. Please email resume with references.

 

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

Executive Search: General Manager for Sewickley Heights Golf Club

Date:

                           

General Manager
Sewickley Heights Golf Club
Sewickley, Pennsylvania

The Club

Over 60 years ago, five men had a vision to turn land that was planned to be an airport into Sewickley Heights Golf Club. The centerpiece of this private club is the James G. Harrison- designed, 7,029-yard, par 71 golf course that meanders across rolling hills amid mature landscape.

After golf, members have the option of enjoying both casual and fine dining in the Club’s four venues, including al fresco dining and cocktails on the newly constructed outdoor patio. The Semple ballroom, named after founding member and former USGA President Bud Semple, is host to weddings and special events for up to 200 guests throughout the year.

In 2022, the Club embarked on the development of a 5-Year Strategic Plan. This process involved a top-to-bottom examination of the Club’s governance model, market position, operations, membership structure, utilization, communications efforts, and finances that enabled the Board to set strategic initiatives that now serve as the guide to meet the needs of our existing members as well as those who will join in the future.

Sewickley Heights Golf Club Overview

  • 523 memberships (Golf: 417, Social: 106)
  • Initiation fee (Resident Member Golf: $10,000)
  • Annual Dues (Golf: $8,544)
  • $5.40M Gross volume
  • $2.86M Annual dues
  • $1.12M F&B volume
  • $2.60M Gross payroll
  • 100 Employees (during peak season)
  • 12 Board members
  • Average age of members is 55

The General Manager Position

The person chosen as the General Manager of Sewickley Heights will:

  • Report to the Board and coordinate with the Board President on a regular basis.
  • Implement policies established by the Board and the Club’s By-Laws.
  • Assume responsibility for the creation and implementation of standard operating procedures for all areas of the Club that execute on the mission, vision, and values of the organization.
  • Help to facilitate a team environment based on positive morale, high ethical standards, and efficient use of resources to position Sewickley Heights GC as a preferred employer of choice in the community.
  • In conjunction with the Finance team, prepare an annual operating and capital budget and manage operations to attain desired results established by budgets.
  • Coordinate all management functions, working with committee chairs to develop proposed policies, programs, and events.
  • Serve as lead coordinator of programming, developing synergy among all departments.
  • Oversee internal and external marketing strategies for membership growth and increased member engagement.
  • Be highly visible to members and staff.
  • Establish and communicate the standard for staff to provide first-class hospitality.

Important Individual Characteristics

  • A naturally enthusiastic personality and passion for the club management profession.
  • A natural leadership style which promotes staff and membership engagement.
  • Ability to act as a thought partner with the Board and committees.
  • Possess effective written and verbal communications skills.
  • Disciplined follow-through to ensure the vision and goals of the Club are met.
  • Ability to cultivate a high level of member services and satisfaction.
  • Possess a strong understanding of top-notch food and beverage experiences for Club members and guests.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • Understanding of the importance of digital communications, with the ability to utilize web and social media tools to communicate with staff and the membership.
  • Ability to develop a dedicated team with a shared vision.

Candidate Qualifications

  • A minimum of five years of progressive leadership and management experience in a private club environment. Along with General Managers, current Assistant General Managers or Clubhouse Managers at well-recognized clubs, with verifiable records of achievement will also be considered.
  • A bachelor’s degree from an accredited college or university is preferred, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) designation or desired future attainment of designation preferred.
  • Note: A pre-employment drug screen, background check, and reference check will be required.

Salary & Benefits

The salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries

Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by August 9, 2023.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Sewickley Heights Golf Club GM Cover Letter” and “Last Name, First Name, Sewickley Heights Golf Club GM Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

Lead Search Executive

Dee Anna Clarke
Director
GGA Partners™
deeanna.clarke@ggapartners.com

For more information about Sewickley Heights Golf Club, please visit www.shgc.org

Executive Search: Clubhouse Manager for Islington Golf Club

Date:

                       

Clubhouse Manager
Islington Golf Club
Toronto, Ontario

The Club

Islington Golf Club is a wonderful Stanley Thompson designed private club located in the west end of Toronto. The Club is an easy escape from the hustle of the downtown scene and prides itself on being a golf-focused club with a thriving year-round social scene. With a rich history, the Club is celebrating its centenary year in 2023. The Club has a friendly environment and a progressive strategic vision, having emerged from significant capital projects to the course and clubhouse with a renewed spirit that has propelled the club to new heights.

The Club offers its members access to a traditional amenity profile and first-class service throughout the club. Currently, the Club is home to a championship golf course, netted driving range, short game practice area, spacious clubhouse containing various dining options, and a recently renovated patio overlooking the 18th hole. The other dining amenities include the Fireside Bar, a new pizza oven, and several other dining outlets for members to enjoy. The Club is currently engaged with an architect to develop a Clubhouse Master Plan for the next stage of improvement for the future.

Islington was announced as the Club of the Year by The Club Management Association of Canada in 2019.

The Position

Role Summary

Islington Golf Club is excited to announce an exceptional career opportunity, joining their strong team as the Clubhouse Manager. Reporting to the General Manager, the Clubhouse Manager will provide leadership and management of the food and beverage department, locker room and maintenance staff. The Clubhouse Manager will oversee and manage the day-to-day operations of all food and beverage areas and the clubhouse facility. This individual will work closely with the Club’s Executive Chef and Catering Manager to execute an operation with multiple outlets including a banquet room, dining room, casual lounge, bistro bar and a newly renovated patio overlooking the 18th hole.

Primary Job Responsibilities

  • Organize, direct, and evaluate food and beverage service including both front of house and kitchen operations.
  • Manage and oversee all daily operations of all food and beverage areas and the clubhouse facility.
  • Manage supplier relationships including product selection, pricing, and promotions.
  • Ensure compliance with health and safety regulations.
  • Ensure all team members understand and maintain operating standards.
  • Promote a positive work environment and culture by maintaining strong, supportive relationships with all team members.
  • Recruitment and training of staff.
  • Motivate F&B Staff and create a training program to provide exceptional customer service.
  • Monitor staff performance and provide feedback.
  • Maintain a positive workplace environment for the staff.

Qualifications

  • The successful candidate will have a minimum of three years’ experience as a Food and Beverage Manager, Restaurant Manager, Clubhouse Manager, or a similar position in the hospitality-related industry.
  • Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business is an asset.
  • Must demonstrate a proven record of developing a cohesive team with service, culinary and clubhouse maintenance that delivers a high level of service. With ongoing training, monitoring and evaluation of the service staff, this individual will lead from the front, being visible on the floor and interacting with all members.
  • Has an extensive knowledge of wine, beer, and spirits along with staying current on food and beverage trends in the industry.
  • Proficient in Microsoft Office and operating a POS system – knowledge of Jonas program is an asset.
  • An advanced knowledge in developing and monitoring a budget and providing financial and statistical analysis of the operation is important.
  • A team player with strong communication skills and a passion for customer service excellence.
  • This position requires flexible work hours including evenings and weekends.

Compensation

The Club offers an excellent working environment and a compensation package that is very competitive and commensurate with experience. It has both salary and potential bonus opportunities as well as a complete benefits package and professional development opportunities.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by July 30th, 2023, at 5:00pm PST.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Islington Clubhouse Manager Cover Letter” and “Last Name, First Name, Islington Clubhouse Manager Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

For more information on Islington Golf Club, visit www.islingtongolfclub.com

 

Menu