Tag: GGA Executive Search

Executive Search: General Manager for The National Golf Club of Canada

Date:

    General Manager
The National Golf Club of Canada
Woodbridge, Ontario

 

I. The National Golf Club of Canada

Located in Woodbridge, just north of Toronto, Ontario, The National Golf Club of Canada (“The National” or the “Club”), Canada’s preeminent private golf club, is seeking an extraordinary leader to serve as General Manager of the Club.

The National is an equity golf club established in 1987 with 468 members. We pride ourselves on our commitment to golf, the golf experience and our renowned George and Tom Fazio (1974) golf course, which is consistently rated as one of the best in Canada and heralded internationally.

The role of General Manager at The National – the top-job in Canadian golf – offers an extremely challenging yet extraordinarily rewarding opportunity for a highly capable, experienced and respected professional. The General Manager will report to the Board of Directors and be responsible primarily to deliver, at the highest level and on a consistent basis, the Mission Statement of The National.

If you are an experienced, highly professional golf-industry leader who exudes excellence in golf, please submit your resume, in confidence, to GGA Partners.

II. Position

General Manager

III. Related Titles

General Manager

IV. Job Summary

  • Serves as General Manager of the club and delivers, above all, the Mission Statement of the Club.
  • Is responsible for all aspects of the club including its activities and the relationships between the Club and its board of directors, members, guests, employees, community, government and industry.
  • Sustains and administers the club’s policies as defined by the board of directors.
  • Directs the work of all department managers; monitors the budget; monitors the quality and maintains the world-class status of the golf course and of the golf club’s products and services, and ensures maximum member and guest satisfaction unless otherwise directed by the board of directors.
  • Secures and protects the club’s assets, including facilities and equipment.

V. Job Duties and Responsibilities  

  • Implements general policies established by the board of directors; directs their administration and execution.
  • Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies and the board of directors.
  • Coordinates the development of the club’s short-range operational plan and ultimately a 5-year plan with the board of directors.
  • Develops, maintains and administers a sound organizational plan; initiates operational improvements and structures a plan for their implementation.
  • Monitors policies relating to personnel actions, training and professional development programs. Executes a human resources audit. Ensures the club’s current handbook covers all of the required topics (sexual harassment, vacation policy, etc.) as directed by the board of directors.
  • Maintains membership with the club managers’ and other professional associations.
  • Attends conferences, workshops and meetings to keep abreast of current information and developments in the field with the approval of the board of directors.
  • Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the club; takes effective corrective action as required. Upon arrival, the general manager “tests” all budgets to ensure that they are supported by appropriate details. Ensures that each department’s methods for producing each line item are accurate and justified for all areas of the budget.
  • Coordinates and serves as ex-officio member of appropriate club committees.
  • Welcomes new club members; “meets and greets” all club members, as practical, during their visits to the club.

VI. Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

VII. Application Process and Deadline

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Sunday, April 17, 2022.  Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, National Resume” and “Last Name, First Name, National Cover Letter”) respectively to: execsearch@ggapartners.com.

To learn more about the Club, visit www.nationalgolf.ca

Lead Search Executives

Michael Gregory
Partner
GGA Partners

Stephen Johnston
Partner
GGA Partners

Executive Search: Director of Food and Beverage for Wianno Club

Date:

                                                                     

    Director of Food and Beverage
Wianno Club
Osterville, Massachusetts

Our Club

Perched on a bluff overlooking Nantucket Sound, the Wianno Club has been providing generations of families the perfect setting to gather for celebrations, reunions and annual vacations since 1916.

The club, located in the Wianno Historic District, encompasses 156 acres in Osterville, Massachusetts. The amenities available at this private, seasonal club include an 18-hole Donald Ross golf course, 9 outdoor clay tennis courts, private ocean beach, private lake beach, golf shop, tennis pro shop, locker rooms for men and women, youth camps, Junior programs and fitness programs.

The centerpiece of the Wianno Club is the 50,000+ square foot Main Clubhouse where members, their families and guests gather to enjoy a myriad of dining options ranging from formal to casual. The dining facilities include the main dining room, the ballroom,  Sea View dining area, the Wicker Room, Terrace Room, Library, Golf House Restaurant and Seaside Cafe.

The club also has overnight 96 rooms in the clubhouse and adjacent cottages to accommodate members, their guests and seasonal staff.

Overview

  • 630 Members – 450 Regular; 180 Non-Resident
  • Initiation Fee – $115,000
  • Annual Dues – $10,440, Capital Dues- $1,566
  • $10.65M Gross Volume
  • $4.5M Annual Dues
  • $3.5M F&B Volume
  • $5.0M Gross Payroll
  • Employees – 55 F&B in-season
  • 17 Board Members
  • Average age of members – 64

Director of Food and Beverage Position

The Director of Food and Beverage is responsible for all the clubs’ food and beverage operations as well as the dissemination of hospitality, friendliness and goodwill among members, guests and staff. His/her number one priority is to ensure members and guests enjoy the facilities and events of the Club.

In addition to building relationships with Club members, guests, and employees, the Director of Food & Beverage provides support to the respective committees and advisory groups. As the public face of these operations, a hands-on approach, and understanding that full member and staff engagement is critical, is required to succeed in this position.

The Director of Food and Beverage consistently provides anticipated and enhanced hospitality along with superb dining and other food and beverage experiences for the Club’s membership and their guests. Alignment with the Executive Chef is very important in this position to ensure collaborative, innovative, harmonious relationships between front- and back-of-house operations.

This Director of Food & Beverage reports to the Director of Club Operations and works alongside the Executive Chef. He/she will also prepare annual department budgets in concert with the General Manager and CFO.

Personnel reporting directly to the Food & Beverage Director include:

  • Assistant F&B Director
  • Seasonal F&B Assistant Manager
  • Banquet Manager and Captains
  • Sea View Room (casual dining) Manager and Captains
  • Golf House F&B Supervisor
  • Snack Bar Supervisors
  • Terrace Room Supervisor
  • All FOH F&B Staff – servers, bartenders, food runners etc.

Primary Responsibilities

Member Services

  • Consistent, highly-visible, sincere and significant engagement with members and staff
    in the dining areas of the club is of the utmost importance. It is the ultimate responsibility of the Director of Food and Beverage to ensure all member dining, amenities and club events are well-conceived and executed.
  • Provide quality leadership in a positive and upbeat manner for the members, guests
    and staff.
  • Create and maintain a first-class service culture throughout the Club campus.
  • Address and resolve all member and guest complaints, suggestions, general service, employee attitude, maintenance, and presentation of the clubhouse operations.

Employee Relations

  • Oversee the recruitment, hiring and development of all food and beverage personnel.
  • Oversee ongoing training programs complete with up-to-date training manuals to ensure exceptional service in all parts of the Club’s operation.
  • Provide for training and future development of all subordinate managers and supervisors, subject to budget approval by the General Manager. Instill the concept of being team players in all employees. Continue to coach, counsel, and evaluate departmental staff.
  • Ensure a positive spirit and healthy work environment exists throughout all club operations, one that is free of safety risks and all forms of employee harassment.
  • Maintain an effective two-way communications program with employees to ensure they are treated in a fair, structured and consistent manner.
  • Function as an administrative and communications link between club departments.
  • Guarantee that all clubhouse employees are regularly trained and certified in areas that help guard the safety and well-being of our members, guests and other employees including, but not limited to, responsible alcohol service, safe food handling, etc.
  • Help to facilitate a team environment with positive morale, high ethical standards and efficient use of resources to position the Wianno Club as the preferred employer of choice in the community.

Financial Management

  • Work jointly with the CFO, Director of Club Operations and General Manager to prepare the annual operating and capital budgets for all food and beverage operations; assist in the management and control of operations to attain the desired results.
  • Monitor the budget each week/month and direct any corrective action, as necessary,
    to assure budgeted goals are attained.
  • Provide input for all clubhouse and service personnel regarding annual budgets, capital spending plans, fiscal controls and operational guidelines.
  • Manage and maintain all labor cost payouts within the constraints of the budget, and through close coordination and approval from the General Manager and CFO.
  • Monitor payroll records to control overtime and maintain labor costs within budgetary guidelines.
  • Supervise the purchase, receipt, safekeeping and disbursement of operating supplies and equipment to maximize quality and profitability.

Personnel Management

  • Display a strong hands-on approach and lead the staff by example.
  • Maintain an environment of approachability by staff, members and guests.
  • Assist the General Manager in developing and implementing long-range (strategic) and annual (business) plans, operating reports, forecasts and budgets.
  • Work with Human Resources to develop long-term staffing needs for each area of responsibility.
  • Own the responsibility for hiring, discipline, termination and documentation of all food, beverage and service staff.
  • Review all accidents and work with HR and Safety Committee to complete accident reports and implement improved procedures to prevent the situation from reoccurring.
  • Attend senior management meetings and carry out directives agreed upon during the meetings along with any other requests of the General Manager. All actions must be carried out in a timely manner.
  • Serve as an ad-hoc member of appropriate club committees and advisory groups.
  • Possess a warm personality, a sense of humor and the ability to work effectively with all levels of staff and members.
  • Work with the Executive Chef, Food & Beverage Manager and others to develop P&L statements prior to each event. Produce an event recap along with all appropriate documentation/history, keeping it on file for future use.
  • Work with Executive Chef on menu development.
  • Work with the F&B team to organize and market special club events.
  • Further his/her own continued development as a club management professional as a member of CMAA. With the assistance and approval of the General Manager participate in appropriate seminars/training programs, thereby enhancing his/her value and quality of services to the Wianno Club.

Operational Responsibilities

  • Understand and abide by the Wianno Club policies and departmental procedures. Suggest changes, and when appropriate, direct the implementation of approved changes.
  • Provide content for, and manage communications and marketing information, of department activities and events for all F&B departments.
  • Assure Food and Beverage operations and campus venues are run in accordance with all applicable local, state and federal laws.
  • Disseminate information effectively and coordinate activities between departments
    in a timely manner.
  • Alert the General Manager of all potential problems and activities related to the smooth operation of the clubhouse and other food service venues.
  • Oversee inventory management throughout departments and complete a periodic china, glass and silver inventory to maintain par levels.
  • Coordinate and approve all entertainment in consultation with General Manager and others.
  • Possess a sharp eye for detail in the overall management of the operation.
  • Report performance and financial data, e.g., weekly report to General Manager in a timely manner.

Candidate Qualifications

  • Minimum 5 years of progressive leadership and management experience in a private club or hospitality environment.
  • Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) or in active pursuit of designation preferred.

Note: A pre-employment background check will be required. The position is available immediately.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries

IMPORTANT: Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Monday, April 4, 2022.

These documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Wianno DF&B Cover Letter” and “Last Name, First Name, Wianno DF&B Résumé”) respectively to: execsearchus@ggapartners.com.

All requested information, along with references, should be emailed to the address above.

 

For more information about Wianno Club, please visit www.wiannoclub.com

Executive Search: General Manager for Country Hills Golf Club

Date:

                                                                         

    General Manager
Country Hills Golf Club
    Calgary, Alberta

Position title: General Manager

Department: Administration

Course: Country Hills Golf Club

Reports to: Board of Directors

Job Type: Full Time

Application Deadline: February 21, 2022

Start Date: ASAP

About Country Hills Golf Club

Country Hills Golf Club (CHGC) is a private, member-owned facility with two courses that provide distinct and exciting golf experiences.

Our Mission:

To promote an engaging culture of family and friends with remarkable golf and social experiences for everyone.

 Our Vision:

To deliver the most complete golf experience for the contemporary Albertan family.

Country Hills Golf Club is the only 36-hole facility within Calgary city limits and is located 20 minutes from downtown and less than 15 minutes from an international airport. The Club is easily accessible by way of Beddington Trail, Country Hills Boulevard, and Stoney Trail.

The Talons

The first Thomas McBroom design in Alberta features five lakes and the meandering Nose Creek which adds beauty and intrigue to your shot making strategies. The challenging layout has hosted professional and elite championships including the Mackenzie Tour’s ATB Financial Classic.

The Ridge

In contrast to the rugged appearance of the Talons course, the Ridge course, designed by Dave Bennett, offers a more park like setting with trees and manicured turf as the aesthetic focus. The upper nine presents panoramic views from the cliff tops. The lower nine is influenced by the rising cliffs and Nose Creek that will challenge your game to an incredible finish.

Members

Country Hills Golf Club offers outstanding amenities in a relaxed and casual atmosphere. Members find the Club to be a place of choice for both business meetings and social entertaining. Whether it is a round of golf, or dinner and drinks in our clubhouse, we provide Members and their families an extension of their own home. Our active and fun-filled social calendar encourages Members to spend time at the Club and create new relationships. Over the years, the Club has developed a true feeling of camaraderie among its Members and staff.

Position Objective

The General Manager, is responsible for executing the strategic plan for the Board, providing input to that plan, and executing the operational plan that is formed to support progress towards achieving the Club’s mission, vision, values and strategic plan.

Structure

Reports to: Board of Directors

Direct Reports: Executive Chef, Food and Beverage Manager, Marketing Manager, Head Golf Professional, Building Manager, Accounting Manager, Superintendent, Event and Experience Manager

Duties and Responsibilities

Member Focus

  • Build and develop the desired culture of the Club
  • Build and develop a highly member focused Club
  • Promote and be a champion for service excellence
  • Oversee the efficient management of the Club on a day-to-day basis
  • Ensure policies and procedures support the needs of members, staff and the public; and are reviewed periodically to ensure they are current and aligned with the strategic and operating needs of the Club
  • Plan for quality golfing and year-round social events for members
  • Ensure that the membership categories reflect the demographic of the Club and target members; maintain appropriate category limits and access to the facilities

Team Building

  • Lead a dynamic workforce that thrives on providing a best-in-class private club experience for all stakeholders, including members, guests, staff, and our community
  • Create accountability and guide the management team towards short- and long-term objectives
  • Strong leadership skills that foster a positive environment for all patrons and staff of the Club
  • Overall corporate responsibility for the development and implementation of HR practices and systems, including attraction, retention and training of staff, resulting in CHGC being a choice place for employees to work

Financial

  • Accountability to the Board of Directors for the financial operations and policies of the Club
  • Ensure the financial sustainability of the Club through evolution of the existing membership base
  • Oversight of the financial operations as it relates to daily management, budgeting, cash flow, forecasting and long-range financial and capital planning
  • Develop the annual operating budget with a focus on creating efficiencies within the operation; synergies between operating departments; and long-term sustainability of fiscal status for the benefit of members
  • Develop and maintain the Capital Plan including specific upgrades to the golf course and Clubhouse; surrounding grounds; member and public oriented facilities; maintenance facilities and equipment

Branding

  • Elevate the Country Hills brand through networking, marketing, and business development
  • Promote golf, and specifically CHGC, foster hospitality, friendliness, and goodwill amongst all members and guests
  • Strengthen the brand and reputation for the Club in the community

Communication

  • Provide open communication and accessibility to the membership and board
  • Attend all Board meetings and ensure that the Board is kept promptly advised of all activities of the Club and its financial progress
  • Develop member relations by responding to Members requests in a timely manner
  • Create a multi-channel communication approach to providing information and gaining feedback so that both the operation and strategy are supported – and new opportunities identified

Required Skills, Knowledge and Abilities

  • Technical Skills and Knowledge
  • Experience with POS systems
  • Advanced Experience working with Microsoft Office
  • Extensive experience running a Private Golf Club
  • A bachelor’s degree or higher from an accredited post-secondary institution

Abilities

  • Leadership – Innate and inspiring leadership that demonstrates the needs of a governance board including interface between the members/Board/GM; sound leadership in developing and executing an operational plan for the Leadership team; engaging and leading employee culture to provide an exceptional experience for staff and patrons of the Club. The GM will be a mature and seasoned communicator with experience communicating proactively, across multiple stakeholder groups, and utilizing appropriate channels.
  • Business Acumen – Sound financial and business acumen that balances short-term fiscal needs with long term financial sustainability. Correspondingly excellent understanding and business acumen in a golf environment will be advantageous.
  • Hospitality – Understanding of, and experience in, providing a premium private club experience via all aspects of the facility.
  • Governance – Mature experience dealing with a governance board and developing and implementing the bylaws; policies; governance handbook; strategic plan; and succession plan for both board and employees. It is further facilitated by the GM in supporting the board to execute the strategic plan.
  • Personality – A self-starter and results oriented work style combined with excellent communication and interpersonal skills with all the Club’s stakeholders. Strong professional conduct with a clear commitment to member service through an open and transparent member approach. Highly ethical conduct and the ability to hold people accountable.

Key Performance Indicators

  • Department financial contributions
  • Labour & Expense Controls
  • Member Experience Results
  • Team Member Experience Results
  • Membership Satisfaction results
  • Capital Planning, on budget, on time

Our Core Values

  • Live our Values
  • Service
  • Quality
  • Accountability
  • Respect
  • Community
  • Camaraderie

Country Hills Golf Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary will be commensurate with private golf clubs in Calgary.

Application Process and Deadline

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Monday, February 21, 2022. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Country Hills Resume” and “Last Name, First Name, Country Hills Cover Letter”) respectively to: execsearch@ggapartners.com.

For more information about Country Hills Golf Club, please visit www.countryhills.ab.ca.

Lead Search Executives

Michael Gregory
Partner
GGA Partners

George Pinches
Director
GGA Partners

 

Executive Search: Executive Chef at Cullasaja Club

Date:

Executive Chef
Cullasaja Club
Highlands, North Carolina

The Club

Cullasaja Club, created by Arvida in 1987, is an intimate private club in a storybook setting high in the Carolina Mountains. The Club, to which membership is by invitation only, is dedicated to creating memorable and remarkable experiences for its members and their guests. The membership is genuine and friendly, and the amenities and activities are exceptional. The Club is managed by an extraordinary and long-tenured staff that is known for delivering highly personalized services.

The Club, located in the resort town of Highlands, NC, is situated at 4,200 feet above sea level which guarantees summertime temperatures in the low to mid 70’s each day. Featuring less than 300 homes, the community boasts a stunning 24,000 square foot mountain-lodge-style Clubhouse, a premier golf course, gourmet dining and a full roster of Club activities including tennis, croquet, swimming, boating, trophy trout fishing, and a first class fitness and wellness facility.

Golf legend Arnold Palmer designed the 6,900 yard, par-72 championship golf course, making many personal visits to create his Mountain Masterpiece. He walked the land to ensure that the green fairways were carefully carved into the natural landscape and streams to create a stunning experience for the low handicappers and beginners alike.

Cullasaja Club Overview

Memberships – 330 (currently capped). Golf – 275; Social – 55
Initiation fee – Full – $85,000;  Social – $42,500
Annual dues – Full-$16,075; Social – $11,635
Gross volume – $ 6.1M
Annual dues revenue – $ 3.9M
F&B volume – $1.2M
Gross payroll – $3.35
Culinary employees – 14 in-season
Board members – 9
Average age of members – 70

The Executive Chef Position

Cullasaja Club is searching for a committed, proactive, and passionate culinary professional who enjoys working in an exciting private club environment and one who has the ability to select the perfect enhancements to make a lasting impression.

The Executive Chef will coordinate and oversee all aspects of the kitchen to ensure the quality and consistency of the dining experience. This professional should have strong leadership skills, and a proven track record in recruiting and attracting culinarians to the team. Seasonal hospitality operations experience offering similar services is a plus.

Important Individual Characteristics

  • A naturally enthusiastic personality and passion for the culinary industry.
  • Ability to hire, train, motivate and develop a high performing team in a seasonal environment who are dedicated to a shared vision.
  • A natural leadership style which promotes an engaged, motivated staff.
  • A mind for innovation and action with an ability to act as a thought partner with the General Manager and other department leaders.
  • Creativity in menu design, exhibiting an appreciation for the Club’s culinary traditions while exploring fresh and innovative culinary trends.
  • The ability to communicate effectively, both verbally and in writing.
  • Disciplined follow-through to ensure the vision and goals of the Club come to fruition.
  • Ability to cultivate a high-level of member satisfaction through consistency in the dining experience.
  • A strong understanding of top-notch food and beverage experiences for Club members and guests.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • The desire to maintain high level of visibility among members and staff as the face of the Club’s dining and catering programs.
  • An understanding of the importance of digital communication and ability to utilize web and social media tools to communicate with the staff and membership.

Dining Facilities

The Overlook – is the most popular dining space offering a westward view in a covered, outdoor setting.  Seating capacity at the Overlook is set for 56 ala carte diners with the ability to seat 80 in a banquet setting.

The Sweetwater Room – provides more formal dining in a natural setting, with the Sweetwater Terrace offering more of the al fresco atmosphere Members have been enjoying on our Overlook for years.  The Sweetwater Room can accommodate 36-56 Members for ala carte dining or 72-80 in a banquet format.  The Sweetwater Terrace is set for 32 ala carte and can be extended to 48 people in a banquet setting.

Arnie’s Bar – this facility provides the opportunity for Members to enjoy a familiar atmosphere where everybody knows your name in a setting featuring soft seating and plenty of stools to belly up.  Arnie’s has 7 tables plus 20 barstools for ala carte dining providing seating capacity for up to 60 members to dine; or it can be set with seating up to 72 members for banquets.

The 4032 Market – serves as a versatile area for the busy morning crowd looking for a quick pick me up as well as a comfortable place to congregate before dinner.  There is ample seating for 12-16 people in this space.

Pool Side Grill – those enjoying an afternoon in the heated swimming pool often end their workout with a light salad, fresh sandwich or burger at the Pool Side Grill, which features seating for up to 52 people.

Fairway Café – nestled in the trees between the 9th green and the 10th tee complex, the Cullasaja Fairway Café is the perfect place for quick refreshments and an energy boost during a round of golf.  There are 6 tables with seating up to 32 people.

Private Events such as weddings can accommodate up to 350 people, utilizing both the indoor and outdoor spaces. For events of this size, the dining services will be closed to the membership. There are also two private meeting rooms, capable of seating up to 40 people for special events.

Candidate Qualifications

  • A minimum of 5 years of progressive leadership and management experience in a hospitality environment. Current Executive Sous Chefs at well-recognized organizations with verifiable records of achievement will also be considered.
  • Food safety certification.
  • Certification from American Culinary Federation or other hospitality association.
  • A degree from a post-secondary culinary arts program.

Note: A pre-employment background check will be required.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries

IMPORTANT: Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, March 4, 2022.

Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Cullasaja Chef Cover Letter” and “Last Name, First Name, Cullasaja Chef Résumé”) respectively to: execsearchus@ggapatrtners.com. Please email resume with references.

 

 For more information about Cullasaja Club, please visit www.cullasajaclub.org

Executive Search: Chief Financial Officer for The Minikahda Club

Date:

                                                                           

    Chief Financial Officer
The Minikahda Club
    Minneapolis, MN

The Club

Located minutes from downtown Minneapolis, MN, The Minikahda Club is much more than a collection of amenities. The Club experience is focused on providing superior social and recreational experiences based on the values of family, fellowship, integrity, respect, and inclusiveness.

Founded in 1898, The Minikahda Club is the oldest country club west of the Mississippi and a premier club in the region. The City of Minneapolis has grown up around Minikahda. A group of young picnickers were so impressed by the spot they found atop a hill overlooking Lake Bde Maka Ska, they acquired the land and set out to form a club for social functions and golf. The name Minikahda comes from the Dakotah, a combination of two words meaning, “by the side of the water.” The Club logo, in fact, depicts a Native American shield, similar to the artifact framed in the Clubhouse.

The Minikahda Club is a year-round full-service club with a vast offering of social, dining and sport activities. The Club has approximately 1,275 members, comprised of approximately 475 families and a single class of membership. From a financial standpoint, the Club is debt-free, has a substantial reserve fund, a waiting list for membership and is well positioned for success.

The historic Donald Ross designed golf course has played host to a number of major events including the 1916 US Open, the 1927 US Amateur, the Walker Cup in 1957, the Women’s Amateur in 1988, the Curtis Cup in 1998, and the US Senior Amateur in 2017. The course is ranked among the best in the state by Golf Digest and was ranked #102 in Golfweek’s Top classic courses in 2020.

In 2018, the classic Ross designed golf course was re-grassed, and the golf shop was replaced with a new building that provides a year-round practice facility. A modernized pool snack bar and a new lakeside bar on the second floor of the Clubhouse was also added at the same time.  Currently, the Club is in the process of developing a long-term strategic and facilities master plan.

Members enjoy a variety of racket sports including tennis and paddle tennis. The tennis and paddle tennis programs are designed to appeal to newcomers and seasoned players alike.  A full calendar of clinics, mixers, and socials provides ample opportunities to meet new players and make new friends.

The pool is a very popular member amenity enjoyed by all from Memorial Day to Labor Day. Located on the edge of a hill with breathtaking views of Lake Bde Maka Ska and downtown Minneapolis, members enjoy swimming programs, relaxation and dining poolside.

At the heart of Minikahda is the beloved 60,000 square foot Clubhouse.  The Club offers multiple dining rooms for every gathering, from the formal Dining Room and intimate patio overlooking Lake Bde Maka Ska, to a family friendly Grille as well as 1898, the newly added adult-only bar with beautiful views of the lake and downtown Minneapolis. Multiple outdoor terraces and a deck with spectacular views highlighted by incredible cuisine prepared by our culinary team are all part of why Minikahda members and guests consider The Minikahda Club one of the best places to dine in the Twin Cities.  The Club also boasts a beautiful ballroom for significant life or member events. Indoors, outdoors, big or small, whatever the need, we are humbled and honored to serve our members and guests.

The Minikahda Club Overview:

  • 1,275 Members (approximately 475 families)
  • Initiation Fee: $75,000
  • Annual Dues: $10,000
  • $10.5M Gross Volume
  • $5.5M Annual Dues
  • $5.2M Gross Payroll
  • $3.2M F&B Volume pre-COVID-19
  • Peak Season: 300 Employees; Off-season: 120 Employees
  • 13 Board Members
  • Average age of members is 52

The Chief Financial Officer Position:

The Club is seeking an accomplished Chief Financial Officer who will report to the Chief Operating Officer/General Manager.

The CFO manages the financial operations of the Club, supervises the accounting functions, and provides analytical support to the COO/GM, Board of Directors, Business Operations Committee, and others for planning, budgets, and solutions to business problems.

The CFO recommends, implements, and maintains the Club’s financial plans and policies, its accounting practices, fiscal records, and the preparation of financial reports. The CFO makes decisions in accordance with Club policy on administrative or operational matters and ensures the operations’ effective achievement of objectives.

The Chief Financial Officer will be responsible for the following:

  • Recommend and implement policies to control and coordinate accounting, auditing, budgets, taxes and related activities and records; develop, establish, and administer procedures and systems pertaining to financial matters. Responsible for the Club’s internal controls and compliance to same.
  • Prepare financial statements, forecasts, and analysis for all administrative and managerial functions. Maintain all accounting records; develop, analyze, and interpret statistical and accounting information.
  • Manage the annual audit.
  • Evaluate operating results for costs, revenues, budgets, policies of operation, trends, and increased profit possibilities. Attends bi-monthly Business Operations Committee meetings to provide the committee a report of the monthly and year-to-date Club finances.
  • Responsible for the development, implementation, and operation of all accounting and information systems support; for the administration, management, and maintenance of the equipment systems employed in the collection of information and for the training and supervision of staff related, but not limited, to the Administration department.
  • Development, analysis, and interpretation of statistical and accounting information in order to appraise operating results in terms of profitability, performance against budget, and other matters bearing on the fiscal soundness and operating effectiveness of the organization.
  • Responsible for evaluating the performance of several personnel in the Administration department. This individual recommends training requirements, has the duty to keep the staff at the highest level of skill necessary to meet Club needs and objectives.
  • Establishes major economic objectives and policies for the Club and prepares reports that outline the Club’s financial position in the areas of income, expenses, and earnings based on past, present, and future operations.
  • Coordinates and directs the preparation of the budget, business plan, and financial forecasts; institutes and maintains other planning and control procedures; and analyzes and reports variances. The Club performs in a fiscal year beginning April 1 of each year.
  • Responsible for tax planning and compliance with all federal, state, and local corporate, payroll, and other applicable taxes.
  • Furnishes internal reports, revises, and updates reports to be more useful and efficient, and furnishes external reports as necessary.
  • Evaluates and recommends insurance coverage for protection against property losses and potential liabilities.

Candidate Profile:

  • Bachelor’s degree from a four-year college or university, with a concentration in accounting.
  • Five to seven years of professional accounting experience with at least two years as Controller, not-for-profit experience is an asset.
  • Excellent management, leadership, analytical, and interpersonal skills.
  • Ability to design and implement a control reporting system. Experience in systems integration, flowcharting, documentation, and key control analysis required.
  • Experience overseeing the information technology operation and electronic data transfer between systems. Currently the Club uses the ForeTees Business Platform.
  • Strong communication skills.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
  • Knowledge and understanding of retirement plans and benefit programs.

Note: A pre-employment drug screen and background check will be required. The position is available immediately.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries

Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, March 1, 2022.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Minikahda Club CFO Cover Letter” and “Last Name, First Name, Minikahda Club CFO Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

For more information about The Minikahda Club, please visit www.minikahdaclub.org.

Executive Search: Director of Golf for The Credit Valley Golf & Country Club

Date:

Director of Golf
The Credit Valley Golf & Country Club
Mississauga, Ontario

The Club

Located in Mississauga, Ontario, The Credit Valley Golf and Country Club is known today as one of Ontario’s finest private golf clubs. Originally the hunting and fishing grounds of the Ojibway people, Credit Valley traces its golfing beginning back to 1930. The golf experience at Credit Valley combines breathtaking scenery with a challenging parkland design that pairs tight fairways with large and fast undulating greens.

The Facilities

Although the Club offers numerous amenities to its members, Credit Valley is a golf club at its core. Designed by renown golf course architect, Robbie Robinson, the course is a true, fair test of golf to members of all skill levels. Complementing the course, Credit Valley offers one of the GTA’s finest practice facilities, boasting over 60,000 square feet of teeing space, two practice bunkers, two practice greens, and eight target greens.

In addition to the golf experience, Credit Valley offers a 37,000 square foot clubhouse, an 800 square foot fitness facility, and a beautiful indoor swimming pool.

The Position

Credit Valley is seeking a well-qualified, dynamic individual to oversee and manage golf operations and work cooperatively with other departments to provide an exceptional member and guest experience.  The Director of Golf is also responsible for overseeing the Clubs fitness operation, with the Fitness Director reporting to them.

The Director of Golf will be responsible for the following:

Primary Responsibilities

  • Develop and deliver an outstanding member experience and service commensurate with member expectations and in keeping with a premier Tier 1 private golf and country club.
  • Recruitment, training, development, performance management and leadership of golf operations and fitness staff.
  • Working with the COO and Controller, preparation and oversight of all fiscal areas and performance for the golf and fitness operations including the capital and operating budgets, annual business plan, forecasting and monitoring.
  • Work with the golf operations staff, club management team and various member committees, to develop and implement merchandising, programs, club tournaments, leagues, coaching and lesson programs and outside events.
  • Oversight of the golf shop, which includes purchasing, merchandising, sales and marketing, inventory management, and financial performance.
  • Oversight of the golf reservation system, tracking and marshalling play on the golf course. Enforcing all rules and regulations governing golf course usage.
  • The Director of Golf is engaged in new member recruitment and orientation as well as ensuring that the golf experience meets member expectations.
  • Oversee the development of operating procedures and training manuals.
  • Coordinate plans with the Food and Beverage Manager for all on-course food and beverage, banquets, outside events, and catering for all golf functions.
  • Foster and support equity, diversity and inclusion (EDI) within the Club through adoption of best practices for an inclusive and equitable workplace.
  • Develop and oversee an innovative tournament schedule and golf activities program that is appealing to all member demographics and skill levels, including children’s golf programs.
  • Develop and oversee golf instruction, clinics, golf schools, and player development programs for all members. Ensuring that members from all demographics and golf skill levels are accommodated by the golf program.
  • Play golf with members of all skill levels, demographics and genders as time and duties permit.
  • Oversight of the Clubs fitness operation through the Director of Fitness.

Candidate Profile

The Director of Golf reports to the Chief Operating Officer (COO).  Given the leading role this individual will play in achieving the strategic objectives of Credit Valley, it is essential that the successful candidate possess the following core competencies, experience and attributes:

  • Class A member of the PGA of Canada with Director of Golf/Head Professional or comparable experience preferred.
  • A dynamic leader with the ability to maintain a strong team by motivation and leading by example.
  • Ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes. Excellent communication skills.
  • Highly visible leader with a friendly, outgoing personality and focus on member service. A leadership style that lends itself to being the ‘face of the golf experience.’
  • Out of the box thinker determined to be innovative in the modern world of golf operations.  Knowledge and experience in fitness and wellness is an asset.
  • Ability to work collaboratively with the active volunteer base at the club to achieve results.
  • Encompasses an understanding of a private member-owned club culture.
  • Demonstrated ability to manage all aspects of the golf retail business.
  • Proficient instructor who is well-versed in the latest club fitting and teaching technologies.
  • Ability to organize and oversee annual golf event fixtures and programs, including participation in the internal marketing and administration of the events and programs.
  • Strong administrator with excellent organizational skills.
  • Ability to implement, enforce and maintain all policies, programs and plans as established and communicated through the COO.
  • Ability to market, schedule and manage any external competitions and events.
  • Provide support for prospective member sales, new member integration and membership retention programs.
  • Maintain and promote a well-respected and professional image within the Club, the industry and community.
  • A keen interest in continuous learning and professional development in the industry.
  • Proficient with Microsoft Office Suite and related software such as Jonas, Golf Genius, etc.
  • A self-starter and results oriented work style combined with excellent communication and interpersonal skills with all the Club’s stakeholders.

Compensation

The Club will offer an attractive year-round compensation package, commensurate with experience, which will include a competitive base salary and benefits.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by February 4, 2022. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Credit Valley Resume” and ‘Last Name, First Name, Credit Valley Cover Letter”) respectively to:

Michael Gregory, Partner and George Pinches, Director, GGA Partners, Inc. execsearch@ggapartners.com.

For more information on The Credit Valley Golf & Country Club, please visit www.creditvalleygolf.com.

Lead Search Executives

Michael Gregory
Partner
GGA Partners

George Pinches
Director
GGA Partners

 

 

 

 

 

 

 

Executive Search: Director of Amenity Services at Savannah Lakes Village

Date:

Director of Amenity Services
Savannah Lakes Village
McCormick, South Carolina 

The Community & Club

The community is located approximately 35 minutes north of the Augusta, GA metro area, and includes 25 miles of shoreline along the 71,000 acre Lake Thurmond. The organization presently employs 125 team members and is one of the largest employers/economic development drivers in the semi-rural region of McCormick County in western South Carolina. Infrastructure, homesites and amenity development began in late 1980’s as a large-scale master planned community by Cooper Communities.  4,956 homesites were developed with all horizontal infrastructure and sold between 1989 and 2000.  In 2000, the community and all amenities were transferred to the Savannah Lakes Village Property Owners Association.

The community has successfully transitioned over the last two decades from developer-owned to a member-owned common equity community with a strong emphasis on continuously improving/elevating club amenities and services, real estate development and adding to the value proposition of the local destination that is Savannah Lakes Village/Freshwater Coast Region.  All property owners are full members of all the clubs and the amenities that are owned and managed by Savannah Lakes Village. These amenities include a 23,000 sq. ft. recreation center (indoor and outdoor pools, Har Tru tennis courts, pickleball courts, bowling alley, fitness room, and more), two 18 hole golf courses, two clubhouses and an extensive private and community dock program (all docks are owned and maintained by SLV).  The community presently has 1.400 completed homes and a resident population of approximately 2,900.

To learn more about Savannah Lakes Village, visit: www.savannahlakes.com.

Savannah Lakes Village Overview:

  • 1,400 households and growing
  • Annual assessment ($1,715) for all property owners – one class of membership,
  • $7.3 in Total Revenues
  • Revenue and capital generation model in place, allowing community to reinvest with residential growth.
  • $820K F&B Volume with significant readily available opportunities to expand
  • $3M Gross Payroll
  • 125 Employees
  • Healthy balance sheet
  • Average age of members is 63

The Director of Amenity Services Position

Responsible for the overall leadership and management of the food service/social, golf service and recreation programs of the SLV POA, ensuring the overall objectives, policies, programs and fiscal practices of the SLV POA are implemented, administered and maintained.  Responsible for the promotion of the food service, golf and recreation-social programs with a strong focus on  hospitality, friendliness and goodwill among all Members and guests.

The Director of Amenity Services reports directly to, and receives general support from, the Chief Operating Officer but should maintain a close cooperative relationship with other officials of the SLV POA, including:

Committees

Serves as an ex-officio non-voting member of those committees assigned helping to coordinate the efforts of the committees toward achieving the responsibilities outlined in Committee Guidelines established by the Board.  Rendering advice, opinions, assistance and services as required.  Reporting to and keeping informed the Chief Operating Officer on the activities, concerns and other matters of interest relating to the committees.  If requested by the Chief Operating Officer, attend meetings of other committees.

The Director of Amenity Services serves as an ex-officio non-voting member of the following committees:

  • Events, Social and Recreation Committee
  • Golf Committee
  • Tennis/Pickleball Committee

Management Team

Work closely with all members of the Management Team in developing and meeting overall goals and objectives of the SLV POA.  Attend all Management Team meetings and keep other team members informed in a timely manner on matters of interest through regularly scheduled meetings of all team members under direct leadership.  Responsible for  assisting in developing and leading guidelines established for all members of the Management Team concerning facilities/equipment inspection, support and reporting, administration, human resources, safety and health, etc.

Primary Responsibilities

Food Service:

  • Supervise and direct the effective operation of the food service programs, assuring a high standard of appearance, graciousness and service with the highest focus on member satisfaction.
  • Responsible for providing leadership for the overall initiating, planning, development, execution and evaluation of various activities and programs that will enhance the food service program and increase Member participation.  These programs should build enthusiasm within the membership for food service participation.
  • Manage and coordinate food production for all food service outlets.  Responsible for food quality and customer satisfaction while operating under budget and regulatory controls. Also responsible for menu development, inventory control, ordering/purchasing, food and labor cost controls, and staff training.
  • Assist as needed with the various food service activities for the Members, clubs and organizations of the SLV POA, seeking opportunities to build community life and spirit.
  • Develop promotional activities and work with the Food Service Manager and Director of Marketing to implement an effective marketing program for the total food service program, facilities and services, including the use by Members and their guests and to outside groups and individuals within guidelines established by the Board.

Golf Shops and Golf Related Activities: 

  • Responsible for providing leadership for the overall planning, development, execution and evaluation of the various golf events, activities and programs that will enhance the golf program and increase Member participation.  These programs should build enthusiasm within the membership for golf participation.
  • Supervise play on the golf courses and the use of related facilities.  Be responsible for overall scheduling of the courses to assure Members, guests, tournament functions and other activities to build a strong golf program so that maximum enjoyment of the golf program is achieved, providing equal and fair play by all Members and guests.
  • Supervise the operation of the golf shops, practice ranges and other related functions assuring they are open at reasonable hours and scheduling adequate staff as reasonably required to provide effective and efficient service within budget limitations.
  • Supervise the rental, use and maintenance of all golf carts operated by the SLV POA, assuring that the carts are cleaned, maintained and adequately serviced to assure the maximum enjoyment by the Members and guests and that the interest of the SLV POA is protected.
  • Supervise and assist as needed with the various golf and related social activities for Members, clubs and organizations of the SLV POA, seeking opportunities to build community life and spirit.
  • Provide support and leadership of the golf merchandise program to include purchasing, displaying and selling golf merchandise with the obligation of maintaining an inventory quality comparable to that of other golf shops serving private golf courses.

Recreation Center:

  • Responsible for providing leadership for the initiating, planning, development, execution and evaluation of the various recreation and social events, activities and programs at the Recreation Center that will enhance the recreation-social program and increase Member participation.  These programs should build enthusiasm within the membership for recreation-social participation.
  • Supervise the operation of the Recreation Center and related facilities assuring they are open at reasonable hours as determined by the Chief Operating Officer and scheduling adequate staff as reasonably required to provide effective and efficient service within budget limitations.
  • Supervise and assist as needed with the various recreation-social activities held at the Recreation Center for the Members, clubs and organizations of the SLV POA, seeking opportunities to build community life and spirit.
  • Supervise as needed the various recreation-social activities held at the Recreation Center for outside individuals and groups desiring to use the recreation-social facilities of the SLV POA.
  • Develop promotional activities and work with the Recreation Center Manager to implement an effective marketing program for the total recreation-social program, facilities and services, including the use by Members and their guests and to outside groups and individuals within guidelines established by the Board.

Direct Reports:

  • Food and Beverage Service Manager
  • Head Golf Professional
  • Recreation Center Manager
  • Recreation Center Maintenance Manager

Candidate Qualifications

  • A minimum of 5 years of progressive leadership and management experience in a private club, hospitality, and leisure environment.
  • Must have the ability, skills and sufficient educational background, normally a Bachelor’s in a related field, and/or actual experience to administer the entire food services program, golf services program and recreation program.
  • Requires advanced knowledge in food preparation, bar operations, service, planning and F&B business management.
  • Requires knowledge in merchandising and golf shop operations.
  • Requires knowledge of recreation facility and outdoor recreation operations, including fitness center, indoor and outdoor swimming pools, tennis/pickleball courts, bowling alleys, multipurpose room operations and numerous outdoor recreation activities.

Note: A pre-employment background check will be required.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The Club offers a competitive bonus and benefit package.

Inquiries

IMPORTANT: Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, February 4, 2022.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Savannah Lakes DOA Cover Letter” and “Last Name, First Name, Savannah Lakes DOA Resume”) respectively to: execsearchus@ggapartners.com. Please email résumé with references.

Executive Search: General Manager/Chief Operating Officer for Uplands Golf Club

Date:

General Manager/Chief Operating Officer
Uplands Golf Club
Victoria, British Columbia

Uplands Golf Club

The Uplands Golf Club is described as “the course you can walk for life” as the parkland style course opens itself up to golfers with our varying vistas but very limited change in elevation.  According to the Guinness Book of Records, Arthur Thompson, (1869-1975) carded 103 on January 1, 1973 at Uplands, making him the oldest golfer ever to shoot his age. This is a tribute to an extraordinary man but also to a very walkable and playable course at any time of the year.

The Club is situated on 120 scenic acres adjacent to the University of Victoria.  Uplands Golf Club is most recognized for its exceptional well-groomed fairways and greens which are playable on a year-round basis.  Just 10 minutes from downtown Victoria, it is accessible from all Greater Victoria districts.

As the Club enters its 100th Birthday year, it has embarked on a multi-year plan of course improvements guided by a plan from golf architect Jeff Mingay. The Club has hosted 19 PGA of Canada events and is a favourite with players at all levels.

The Clubhouse has rooms that accommodate gatherings both large and small, and spacious sundecks with views of the incredible wooded course.  As a certified member of the Audubon Sanctuary Programme, Uplands continues its commitment to ensuring that the underlying principles and guidelines of nature conservation are fully adhered to.

To learn more about the Club, visit www.uplandsgolfclub.com.

The Position: General Manager and Chief Operating Officer

Uplands Golf Club is seeking a General Manager and Chief Operating Officer (GM/COO) who is dedicated to the Club’s Mission Statement and Guiding Principles. Reporting to the Board of Directors through the President, the GM/COO is responsible for the management of all aspects of the Club’s activities in leading the Club towards the development and achievement of the strategic and business planning goals.  The GM/COO shall develop operating procedures and guidelines as necessary to respond to the overall policy directives passed by the Board of Directors.

Responsibilities

  • Develop and deliver a consistently excellent member experience commensurate with specified member expectations and in keeping with a premier private club.
  • Effectively manage all aspects of the Club’s activities and services to ensure a high level of member satisfaction and referrals to their family, friends, and colleagues.
  • Develop and implement innovative, industry-leading operating policies, programs, procedures, and methods. Direct the work of and support the development of all department managers.
  • In consultation with the Board, deliver long and short-term financial objectives. Ensure that the financial integrity of the Club is maintained at all times.
  • Prepare forecasts and execute the financial plan for the Club including development of annual operating, cash, and capital budgets. Prepare financial reports to the Board.
  • Develop an organizational structure that is in keeping with the values and the strategic direction of the Club. Act as a mentor to Direct Reports.
  • Coordinate and implement the strategies within the Club’s short and long-range strategic plan as approved by the Board.
  • Welcome new Club members, “meet and greet” all Club members as practical during their visits to the Club.
  • Maintain a visible and outgoing presence and lines of communications in the Club with members and staff. Responsible for ensuring communications initiatives and appropriate marketing tools are developed to increase the visibility of the Club to current and potential members.
  • Develop ongoing dialogue and rapport with members by being present at all major Club functions.
  • Ensure compliance with all legal and regulatory requirements affecting the Club.

Direct Reports:

Head Golf Professional, Master Superintendent, Food and Beverage Manager, Membership/Office and Website Administrator, Accountant and Member Accounts Secretary.

Candidate Profile

The GM/COO will report to the Board of Directors through the President.  Given the leading role this individual will play in achieving the strategic and business objectives of Uplands Golf Club, it is essential that the successful candidate possess the following core competencies, experience, and attributes:

Leadership Skills:

  • A trustworthy, dependable, and dynamic leader with the ability to build strong teams by motivating staff and leading by example.
  • Has the ability to provide direction and expectations, continuous performance feedback with recognition that leads to positive outcomes. Fully engage and inspire department managers and their teams to enhance member experiences.
  • Exhibit leadership skills in continued team building, employee motivation and service training consistent with the Board’s desire to create a club environment that is inclusive and safe for all members and staff.
  • Forward-thinking, follows industry trends, and strives for continuous improvement to ensure the Club implements improvements as required.
  • Foster and support equality, diversity, and inclusion (EDI) within the Club through adoption of best practices for an inclusive and equitable workplace.
  • Is respectful and professional in all interpersonal dealings.
  • Proudly represent the Club as its spokesperson to internal and external groups through strong communication and presentation skills.
  • Provide support and advice to the Board of Directors and its committees.

Member and Guest Experience:

  • Thorough understanding of and capacity to consistently deliver exceptional standards of service as expected at a member-owned club.
  • Ability to set and maintain high standards for all facilities, services, and communications.

Interpersonal/Fit:

  • Demonstrates integrity, ethical conduct in words and deeds; embodies the characteristics of a successful leader through honesty, straightforwardness, accountability, leadership, empathy, and dedication.
  • A self-starter with a results-oriented workstyle combined with excellent verbal and written communication as well as interpersonal skills demonstrated with all the Club’s stakeholders.
  • A confident, diplomatic, competent professional who is a “doer”. A take-charge person who recognizes the importance of accountability and innovation.
  • A track record of strong professional results with a clear commitment to member service.
  • Interacts with an open and transparent approach with members while maintaining a professional balance between empathy and process adherence.

Business/Finance Skills:

  • An entrepreneurial style combined with a strong understanding of all aspects of business management including business development, finance, information technology, human resources, risk management, marketing and performance management.
  • Understands and applies new club industry technologies.
  • An innovative and strategic thinker with strong business acumen and analytical problem-solving skills.
  • Experience managing complex capital projects.
  • Experience successfully leading hospitality operations in a club or similar setting.
  • Incorporates succession planning by preparing staff for key leadership roles.

Education:

  • A post-secondary degree in business, hospitality or professional golf management credential is preferable.

Experience and Accreditation:

  • Experience as a senior leader in a private club environment or other similar top tier facility.
  • A passion and understanding of what it means to deliver a consistently excellent member experience.
  • Hospitality experience with an excellent understanding of food and beverage operations, including pricing, menu development, inventory management and costing.
  • Proven experience developing and managing budgets and business plans.
  • Experience reporting to a Board that has adopted a club governance structure and processes.
  • Evidence of continued professional development.

Compensation:

The Club will offer a competitive compensation package, commensurate with experience.

Application Process and Deadline:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, January 28, 2022. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Uplands Resume” and “Last Name, First Name, Uplands Cover Letter”) respectively to: execsearch@ggapartners.com.

Lead Search Executives

 

Michael Gregory
Partner
GGA Partners

 

 

 

George Pinches
Director
GGA Partners

 

 

 

 

 

 

 

Executive Search: General Manager Green Boundary Club

Date:

Green Boundary Club

General Manager
Green Boundary Club
Aiken, South Carolina

Green Boundary Club

Our Club

The Green Boundary Club resides in an Aiken mansion built in 1928. At the time, Aiken  served as the winter home of many wealthy East Coast equestrians and the Club’s location, very close to Hitchcock Woods, a 2000 acre sanctuary for riders and hikers, proved the ideal location.

In 1956 the home was sold to a group of winter colonists and the Green Boundary Club was formed. For many years it was a small, private dining club only open during the winter, but has since evolved into a year-round dining and social club with an active membership that frequents the club as their “home away from home.”

In addition to our dining options, amenities at the Club include two croquet courts, a tennis/pickleball court and a beautiful new patio area. The Club also has six recently-updated hotel rooms on property for use by our members and their guests. The Club also has reciprocal agreements providing members access to golf and private clubs across the world.

In 2022, Green Boundary Club will embark on a $1.5 million enhancement process to create a spacious club room with a working bar, two new restrooms and improvements to its infrastructure. When complete, the area will link to the ever-popular patio area.

Today the Green Boundary Club is a hub of activities. While fine dining is the primary focus, the Club is replete with activities, social interactions and events that embrace the future with confidence drawn from its rich history.

Overview

Over 400 comprised of resident, junior and non-resident categories

  • Initiation fee (Resident Member – $2,000)
  • Annual Dues (Resident Member – $135 monthly plus $300 for maintenance)
  • $1.2M Gross volume
  • $560K F&B volume
  • $600K Gross payroll
  • 23 Employees
  • 12 Board members

Green Valley Club

The General Manager Position

The General Manager reports to the Board of Governors, with the Executive Committee, and in particular, the President as the point of contact. Direct reports to the General Manager include the Assistant General Manager, Executive Chef, Membership & Marketing Director and the accountant.

The General Manager is responsible for developing operational policies as well as the  creation and implementation of standard operating procedures for all areas. These includes the preparation of the annual operating and capital budgets and management of operations to attain the desired results.

The General Manager coordinates all management functions and works in concert with committee chairs to assist in the development of proposed policies, programs and events. He/she serves as the lead coordinator of programming and development of synergy among all departments. An additional, yet critical, part of the position entails overseeing the internal and external marketing strategies for membership growth.

The General Manager should have a strong presence and seek to be highly visible to the membership and staff. He/she will set the tone for consistently treating members with first class hospitality and communicate this expectation to the entire staff.

Important Individual Characteristics

  • A naturally enthusiastic personality and passion for the club management profession.
  • A leadership style that creates dedication to the Club’s mission by a team focused on elevating the member experience daily.
  • A thought partner providing quality and timely communication to the board and committee members.
  • An effective verbal and written communicator who can utilize web and social media tools to communicate with the membership and staff.
  • Disciplined follow-through to ensure the vision and goals of the Club come to fruition.
  • The ability to cultivate a high-level of member services and satisfaction.
  • A strong understanding of top-notch food and beverage experiences for Club members and guests.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • The desire to maintain a high level of visibility to members and staff as the face of the Club.
  • A knowledge of the marketing tools required to increase visibility. both internally and externally. to ensure the Club maintains a high profile within the community.
  • Leadership of the development and implementation of all marketing and member relations programs to both attract new members and foster positive relations with existing members and their guests.
  • Responsible for initiating membership research and keeping current on all social, demographic, and corporate trends that impact the Club’s ability to meet its objectives.

Candidate Qualifications

  • A minimum of 5 years of progressive leadership and management experience in a private club or hospitality environment. Current Assistant General Managers or Clubhouse Managers at well-recognized clubs, with verifiable records of achievement will also be considered.
  • A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) designation preferred or in pursuit of one.

Note: A pre-employment drug screen and background check will be required. The position is available immediately.

Salary & Benefits:

Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefit package.

Inquiries:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the described position by Friday, February 4, 2022.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Green Boundary GM Cover Letter” and “Last Name, First Name, Green Boundary GM Resume”) respectively to: execsearchus@ggapartners.com Please e-mail resume with references.

For more information about Green Boundary Club, please visit greenboundaryclub.com

 

 

 

 

 

 

Executive Search: Director of Food and Beverage at Glen Arven Country Club

Date:

Director of Food and Beverage
Glen Arven Country Club
Thomasville, Georgia 

Our Club

Founded in 1892, Glen Arven has thrived in a classic American small town for 130 years. Throughout its storied history, the Club was home to three United States Golf Association Women’s Amateur champions and was the host of multiple early PGA Tour events which featured legends Ben Hogan, Gene Sarazen, and Byron Nelson. Throughout the years, Glen Arven has proudly produced current PGA Tour and NCAA players, who carry on the Club’s notable golf history. The championship golf course was renovated in 2014 by famed architect Bob Cupp, to the acclaim and admiration of golfers throughout the region.

Glen Arven, built on a foundation of stability and excellence, is a full service country club offering golf, tennis, pool amenities and multiple dining options. Additionally, the Club is home to a world-class racquet facility featuring nine clay courts, along with a staff of three racquet professionals with accomplished NCAA careers. The facility was awarded the 2019 United States Tennis Association Outstanding Private Facility Award.

Governed by a Board Of Directors, the club benefits from great stability with an average Board member tenure of ten years. Additionally, the Club’s Department Heads reflect cohesion with long standing tenures.

Not satisfied to rest on its laurels, Glen Arven is in the design revision phase of a six million dollar clubhouse renovation, the scope of which includes a complete renovation to the kitchen and dining areas, in addition to updating enhancements to all locker room areas. The kitchen will feature an enlarged footprint with all new all new prep equipment displayed in an enhanced floor plan. The dining areas are being fully updated to reflect a modernized upscale casual design. The golf course maintenance facility is currently being relocated to a new site which will feature an industry leading facility design.

Overview

  • 620 Members – 383 golf; 92 social and 145 non-resident members
  • Initiation Fee – Full membership $20,000; Social membership $10,000
  • Annual Dues – $7,000
  • $6.8M Gross Volume
  • $3M Annual Dues
  • $1.5M F&B Volume
  • $3M Gross Payroll
  • Employees – 52 full time; 38 part time. Fluctuates minimally throughout the year.
  • 7 Board Members
  • Average age of members – 58

Director of Food and Beverage Position

The Director of Food and Beverage is responsible for all of the clubs’ food and beverage operations as well as the dissemination of hospitality, friendliness and goodwill among members, guests and staff. His/her number one priority is to ensure members and guests enjoy the facilities and events of the Club.

In addition to building relationships with Club members, guests, and employees, the Director of Food & Beverage provides support to the respective committees and advisory groups. As the public face of these operations, a hands-on approach, and understanding that full member and staff engagement is critical, is required to succeed in this position.

The Director of Food and Beverage consistently provides anticipated and enhanced hospitality along with superb dining and other food and beverage experiences for the Club’s membership and their guests. Alignment with the Executive Chef is very important in this position to ensure collaborative, innovative, harmonious relationships between front- and back-of-house operations.

This Director of Food & Beverage reports directly to the General Manager and will work alongside the Executive Chef. All service staff will be direct reports, including shift leaders and bartenders. He/she will also prepare annual department budgets in concert with the General Manager.

Primary Responsibilities

Member Services

  • Consistent, highly-visible, sincere and significant engagement with members and staff in the dining areas of the club is of the utmost importance. It is the ultimate responsibility of the Director of Food and Beverage to ensure all member dining, amenities and club events are well-conceived and executed.
  • Provide quality leadership in a positive and upbeat manner for the members, guests and staff.
  • Create and maintain a first-class service culture throughout the Club campus.
  • Address and resolve all member and guest complaints, suggestions, general service, employee attitude, maintenance, and presentation of the clubhouse operations.

Employee Relations

  • Oversee the recruitment, hiring and development of all food and beverage personnel.
  • Oversee ongoing training programs complete with up-to-date training manuals to ensure exceptional service in all parts of the Club’s operation.
  • Provide for training and future development of all subordinate managers and supervisors, subject to budget approval by the General Manager. Instill the concept of being team players in all employees. Continue to coach, counsel, and evaluate departmental staff.
  • Ensure a positive spirit and healthy work environment exists throughout all Club operations, one that is free of safety risks and all forms of employee harassment.
  • Maintain an effective two-way communications program with employees to ensure they are treated in a fair, structured and consistent manner.
  • Function as an administrative and communication link between departments in the Club.
  • Guarantee that all clubhouse employees are regularly trained and certified in areas that help guard the safety and well-being of our members, guests and other employees including, but not limited to, responsible alcohol service, safe food handling, etc.
  • Help to facilitate a team environment with positive morale, high ethical standards and efficient use of resources to position Glen Arven Country Club as the preferred employer of choice in the community.

Financial Management

  • Work jointly with the Controller and General Manager to prepare the annual operating and capital budgets for all food and beverage operations; assist in the management and control of operations to attain the desired results.
  • Monitor the budget each week/month and direct any corrective action, as necessary, to assure budgeted goals are attained.
  • Provide input for all clubhouse and service personnel regarding annual budgets, capital spending plans, fiscal controls and operational guidelines.
  • Manage and maintain all labor cost payouts within the constraints of the budget, and through close coordination and approval from the General Manager and Controller.
  • Monitor payroll records to control overtime and maintain labor costs within budgetary guidelines.
  • Supervise the purchase, receipt, safekeeping and disbursement of operating supplies and equipment to maximize quality and profitability.

Personnel Management

  • Display a strong hands-on approach and lead the staff by example.
  • Maintain an environment of approachability by staff, members and guests.
  • Assist the General Manager in developing and implementing long-range (strategic) and annual (business) plans, operating reports, forecasts and budgets.
  • Work with Human Resources to develop long-term staffing needs for each area of responsibility.
  • Own the responsibility for hiring, discipline, termination and documentation of all food, beverage and service staff.
  • Review all accidents and work with HR and Safety Committee to complete accident reports and implement improved procedures to prevent the situation from reoccurring.
  • Attend senior management meetings and carry out directives agreed upon during the meetings along with any other requests of the General Manager. All actions must be carried out in a timely manner.
  • Serve as an ad-hoc member of appropriate Club committees and advisory groups.
  • Possess a warm personality, a sense of humor and the ability to work effectively with all levels of staff and members.
  • Work with the Executive Chef, Food & Beverage Manager and others to develop P&L statements prior to each event. Produce an event recap along with all appropriate documentation/history, keeping it on file for future use.
  • Work with Executive Chef on menu development.
  • Work with the F&B team to organize and market special club events.
  • Further his/her own continued development as a club management professional as a member of CMAA. With the assistance and approval of the General Manager participate in appropriate seminars/training programs, thereby enhancing his/her value and quality of services to Glen Arven Country Club.

Operational Responsibilities 

  • Understand and abide by Glen Arven Country Club policies and departmental procedures. Suggest changes, and when appropriate, direct the implementation of approved changes.
  • Provide content for, and manage communications and marketing information, of department activities and events for all F&B departments.
  • Assure Food and Beverage operations and campus venues are run in accordance with all applicable local, state and federal laws.
  • Disseminate information effectively and coordinate activities between departments in a timely manner.
  • Alert the General Manager of all potential problems and activities related to the smooth operation of the clubhouse and other food service venues.
  • Oversee inventory management throughout departments and complete a periodic china, glass and silver inventory to maintain par levels.
  • Coordinate and approve all entertainment in consultation with General Manager and others.
  • Possess a sharp eye for detail in the overall management of the operation.
  • Report performance and financial data, e.g., weekly report to General Manager in a timely manner.

Candidate Qualifications

  • Minimum 5 years of progressive leadership and management experience in a private club or hospitality environment.
  • Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) or in active pursuit of designation preferred.

Note: A pre-employment drug screen and background check will be required. The position is available immediately.

Salary and Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries

IMPORTANT: Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, February 4, 2022.

These documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, GACC DF&B Cover Letter” and “Last Name, First Name, GACC DF&B Résumé”) respectively to: execsearchus@ggapartners.com.

All requested information, along with references, should be emailed to the address above.

 

For more information about Glen Arven Country club, please visit glenarven.com.

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