Tag: ontario

Executive Search: Finance Manager for Devil’s Glen Country Club

Date:

 

Finance Manager
Devil’s Glen Country Club

About The Club

Devil’s Glen Country Club is a private ski club in Duntroon, Ontario, just 20 minutes from Collingwood, situated on nearly 600 acres of countryside along the Niagara Escarpment. Since its establishment in 1965, the Glen has been a place rooted in family and community; attributes which extend to our dedicated team.

Apply Now

The Position 

Title:                 Finance Manager

Reporting to:     General Manager

Position:            Full Time

As a member of the Senior Leadership Team this role is responsible for overseeing all financial aspects of the Club including assessment of financial performance, ensuring financial due diligence and effective controllership, and maintaining constant awareness of the Club’s financial position. This role will ensure the Finance team runs in a smooth and efficient way while keeping financials up to date and making changes to the current systems where necessary. This role will support the General Manager, Board of Directors and Finance Committee with strategic planning of projects, implementation and budget control.

The Finance Manager will be responsible for the timely production of detailed and accurate monthly management and analysis before presenting it to the General Manager, Finance Committee and Board of Directors.

This role will have a minimum of two direct reports.

DUTIES AND RESPONSIBILITIES

  • Builds and maintains relationships with Club management, staff and the membership.
  • Leads and mentors the Finance team.
  • Manages and maintains the Club’s financial records and accounting systems ensuring appropriate records retention.
  • Develops and maintains appropriate accounting procedures consistent with all aspects of bookkeeping and accounting principles and practices.
  • Coordinates the preparation of the annual budgets working closely with the management team.
  • Prepares monthly financial statements and analysis for internal stakeholders.
  • Maintains cashflow projections and monitors all bank accounts, investments, and loans on a regular basis.
  • Prepares schedules for year end audit and coordinates audit with external auditor.
  • Monitors internal purchasing and related controls.
  • Manages all accounts payable and accounts receivable, reconciles bank accounts, and other general banking operations.
  • Reviews all government remittances and possible grant submissions.
  • Manages payroll administration to ensure payroll is reviewed and authorized and ensures payroll remittances and deductions, pension and benefit contributions are submitted along with annual T4s and ROE as required.
  • Prepares and submit regular tax remittance and returns, such as WSIB, HST, etc.
  • Oversees daily POS activity.
  • Manages and implements JONAS and Ski Anywhere software enhancements.
  • Ensures all statutory, compliance and non-for-profit requirements are understood, implemented and followed.

QUALIFICATIONS

  • Minimum of five (5) years of management experience in financial management preferably in a private member club setting.
  • University degree in accounting, finance, business or related discipline equivalent combination of work experience and related professional certifications.
  • Professional designation (CPA)
  • Understanding of the not-for-profit or membership club sector desirable.
  • Thorough knowledge of and proficiency in all aspects of bookkeeping and accounting principles and practices, up to and including preparation of financial statements.
  • Experience working with JONAS accounting software would be an asset.
  • Strong analytical and problem-solving skills.
  • High degree of accuracy and attention to detail with strong time-management skills.
  • Ability to work collaboratively across all levels of the organization.
  • Demonstrated exceptional customer service skills.
  • Flexible, adaptable and able to execute a range of job duties and changing priorities.
  • Excellent verbal and written communication skills.
  • Possess professional maturity and impeccable integrity.

HOURS OF WORK

  • June, July and August: Monday to Thursday with Fridays off.
  • Shoulder season: Monday to Friday.
  • Ski Season (typically mid-December to early April): Wednesday to Sunday with Monday and Tuesday off.

COMPENSATION

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary and benefits, including:

  • Dental, Vision, and Extended health care
  • Long-Term Disability & Life insurance
  • Pension Plan
  • On-site parking
  • Casual dress
  • Ski privileges and programming discount
  • Employee food & beverage program
  • Discount at on-site ski shop and free equipment rentals

Devil’s Glen welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. During the hiring process, job applicants who are selected for an interview will be informed that accommodation will be provided.

APPLICATION

IMPORTANT: Interested candidates should complete an application, including a resume along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by April 15, 2024.

The documents must be saved as a PDF (save as “Last Name, First Name, Devil’s Glen).

Apply Now

Lead Search Consultants: 

Michael Gregory
Managing Partner
GGA Partners™
michael.gregory@ggapartners.com

Dee Anna Clarke
Director
GGA Partners™
deeanna.clarke@ggapartners.com

 

For more information on Devil’s Glen Country Club, please visit: Home – Devil’s Glen Country Club – Glen Huron, ON (devilsglen.com)

 

 

Executive Search: Director of Golf for The National Golf Club of Canada

Date:

Director of Golf
The National Golf Club of Canada

The National Golf Club of Canada

Located in Woodbridge, just north of Toronto, Ontario, The National Golf Club of Canada (“The National” or the “Club”), Canada’s preeminent private golf club, is seeking an extraordinary leader to serve as Director of Golf.

The National is an equity golf club established in 1987 with 468 members. We pride ourselves on our commitment to golf, the golf experience and our renowned George and Tom Fazio (1974) golf course, which is consistently rated as one of the best in Canada and heralded internationally.

 

Position Overview

The role of Director of Golf at The National – the top-job in Canadian golf – offers an extremely challenging yet extraordinarily rewarding opportunity for a highly capable, experienced, and respected professional. The Director of Golf is looked upon to set the standard for golf operation by providing world-class programs, services, and leadership. The individual will promote an enthusiastic professional atmosphere focused on Member enjoyment and satisfaction through a visible, accessible, and professional management/leadership style.  The Director of Golf will work with the Professional team to address Members concerns, complaints, and compliments, and with the Membership Coordinator to provide new member orientation in a timely manner.

Responsibilities and Expectations

Operations:

  • Possess the highest level of accountability for ensuring the golf operation is executing at a world-class level and be recognized as a leader in the Canadian golf industry.
  • Oversee and direct the day-to-day activities of the golf operations.
  • Implementation of policies and standard operating procedures; enforcing all rules and regulations established by the club.
  • Assist in communication to the members via publication of newsletters, website, informational and promotional materials and actively promote golf events at the club.
  • Onboard new members and acclimate them to club rules and regulations, assimilate them into group play, encourage event participation, and maintain handicap.
  • Create a playing schedule where all team members actively play golf with all segments of the membership.
  • Directly responsible for all staffing and training, human resources activities of the golf operations personnel.
  • Applies and administers the Club’s policies and by-laws in day-to-day operations.
  • Act as the staff liaison to the Club’s Captain and attend all relevant committee meetings.
  • Maintain a professional image in and around the Club.

 Financial:

  • Prepare and administer the annual budgets for golf operations.
  • Ensure the golf operation is compliant with all Club financial guidelines including purchasing, inventory, payroll, and fee schedules.
  • Responsible for preparing monthly reports for both the Captain’s Committee and General Manager
  • Review and report on P&L monthly golf operations, providing explanations on variances and forecasting.
  • Ultimately responsible for pro shop inventory and delivery of annual targets.

 Staffing:

  • Hire, train, and mentor a professional staff with a positive and service-oriented attitude
  • Develop personal career plans for each staff member; meet with them quarterly to review progress.
  • Conduct daily line-ups, weekly staff meetings and seasonal team retreats to ensure the vision of the club is clearly understood and member and guest experiences are consistent.
  • Empower staff and ensure they are engaged in all areas of the operation.
  • Conduct both stay and exit interview to garner feedback for continuous operations improvement.

Tournament Programming:

  • Design, coordinate and successfully execute all golf events.
  • Assist in a Play Better golf program wherein the handicap of any player comes down following the system.
  • Research new tournament formats
  • Communicate weekly rules tips and promote club events by engaging members on the practice range and first tee as well as through member outreach and club communication systems.

Instructional Programming:

  • Oversight of business and programming of the Ben Kern Learning Centre (indoor golf)
  • Research and recommend teaching technologies that will enhance the member experience.
  • Assist in program design and offerings for: full senior members, intermediates, juniors and female spouses and daughters.
  • Conduct clinics and seminars to engage members and enhance programming.
  • Play golf with Members when appropriate.

Merchandise Concession: (owned by The National Golf Club)

  • Final approval on all merchandise and golf equipment purchases.
  • Develop partnerships with vendors who will invest and support the success of the golf shop.
  • Return demo product and defective merchandise in a timely manner and ensure proper credits and/or reimbursements are received.
  • Maintain accurate member credits for tournaments and other events.
  • Attendance at trade shows to research new products and services.

 Professional Development:

  • Stays current with technology, continues education in the C.P.G.A., keep management methods up-to-date, and continue to upgrade Teaching & Coaching certification
  • Participates as a member of the PGA of Ontario, PGA of Canada, and maintains a local network of industry contacts.

Direct Reports:

  • Professional Staff
  • Director of Instruction
  • Starters and Rangers
  • Range Attendants
  • Administrative Assistant
  • Back Shop Staff

Reporting Structure:

Reports to the General Manager and liaises with the Captain’s Committee and Board of Directors

Preferred Qualifications:

  • Minimum 5 years’ experience as a Head Professional or Director of Golf.
  • Class ‘A’ member of the PGA of Canada, PGA of America
  • Computer literate: Excel, Word, Golf Genius, P.O.S. programs i.e., Northstar and or Jonas
  • Possess the highest level of understanding in the rules of golf, tournament formatting, scoring, and handicapping.

Compensation:

The Club will offer a very attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus opportunity and benefits.

Inquiries:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by November 29, 2023.

Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, National Resume” and “Last Name, First Name, National Cover Letter”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultants: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

Kathy Grayson
Director
GGA Partners™
kathy.grayson@ggapartners.com

For more information on The National Golf Club of Canada, visit https://nationalgolf.ca

 

 

Executive Search: General Manager for The Winston Golf Club

Date:

General Manager
The Winston Golf Club

The Winston Golf Club

Having celebrated its 100th anniversary as a club in 2023, The Winston Golf Club in Calgary, AB enters its second century on the precipice of transformational change and wants a dynamic General Manager to help shape and lead that initiative. Led by an engaged Board of Directors, The Winston is looking for a strategic and operational leader who can influence the Club’s internal and external culture while greatly increasing the Club’s shareholder members and potentially executing a near term $10MM+ clubhouse construction project. As the closest golf course to downtown Calgary and already home to an outstanding 18-hole layout with a highly motivated and committed membership base, this semi-private club position will appeal to a diverse range of Club Management professionals with a unique opportunity to affect change quickly.

 

About the Club

Members: 500 (210 Shareholders, 45 Spousal, 40 Annual, 110 Young Professional, 95 Junior)
Initiation Fee: $8,000
Annual Dues: $4,888
Gross Volume: $5 Million
F&B Volume: $1.5 Million
Average Shareholder Age: 55 Years Old

Club Facilities

Amenities:

  • 18 Hole Golf Course
  • Driving Range & Practice Area
  • Three Golf Simulators (Nov – Mar)
  • Full Service Pro Shop

Dining:

  • Full Service Restaurant
  • Two Banquet Rooms
  • Two Board Rooms
  • Snack Shack

General Manager Position Summary

The General Manager of the Club (“GM”) is the leader of The Winston’s management team and is responsible for managing all facets of the Club’s operations. The GM manages the affairs, and directs the employees of the Club subject to and in accordance with the direction of the Board of Directors (the “Board”) acting through the President, who shall exercise supervisory authority over the GM. The GM shall attend all meetings of the Board and shall be an ex-officio member (i.e., non-voting member) of all Board committees.

Skills, Experience and Attributes of the New GM

  • Development and delivery of a consistently excellent member experience commensurate with specified member expectations.
  • Coordinates and administers the Club’s policies as defined by the Board and the Articles of Association of the Club.
  • Develops best-in-class and industry leading operating policies, programs, procedures and methods and directs the work and promotes the development of all department managers.
  • Apprises the Board of industry and competitive trends, and assists the Board in the strategic planning process guiding the future direction of the Club.
  • Establishes personnel policies, initiates and monitors policies relating to personnel actions and training and professional development programs.
  • Performs annual performance and remuneration reviews of all department managers and recommends any changes to the Board.
  • Monitors long and short-term financial objectives and reports and, in consultation with the Board, Finance Committee and Manager of Accounting, prepares the financial plan for the Club.
  • Coordinates the development of the Club’s long-range and annual strategic plans consistent with the Club’s short and long-term strategic direction.
  • Attends conferences, workshops and meetings to keep abreast of current information and developments in the industry, and brings to The Winston leading edge best practices to implement.
  • Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
  • Coordinates development of operating, cash, and capital budgets according to the applicable budget calendars; monitors monthly budget and other financial information; initiates effective corrective action as required; approves invoices and other arrangements before inception or payment; prepares and makes financial reports to the Board.
  • Is authorized to incur expenses and capital expenditures in accordance with approved budgets or as otherwise directed by the Board.
  • Develops ongoing dialogue and rapport with members through recognition, communication, and follow through, and is present at all major Club functions.
  • Provides advice and recommendations to the President and committees about construction, alterations, maintenance, materials, supplies, equipment, and services not provided in approved plans or budgets.
  • Provides reports of the work and affairs of the Club to the President and to the Board and committees as requested.
  • Coordinates the marketing and member relations program to promote the Club’s services and facilities to present to potential members.
  • Convenes and presides over meetings with department managers and conducts regular full staff meetings.
  • Properly manages all aspects of the Club’s activities to ensure and maintain the highest standards and quality of products and services provided by the Club and to ensure a high level of member satisfaction.
  • Maintains relations with police, fire, liquor control board, health department and other governmental agencies. Ensures that the Club is operated in accordance with all applicable local, provincial and federal laws.
  • Performs competitive analyses on clubs and other businesses providing member alternatives through personal observations and historical reports.
  • Oversees risk management programs to ensure that adequate safety measures are in place to protect members, employees, guests and club assets.
  • Maintains relations with local, provincial and national associations that promote the games of golf.
  • Oversees the care and maintenance of the Club’s physical assets and facilities.
  • Establishes and monitors compliance with purchasing policies and procedures.
  • Reviews and initiates programs to provide members with a variety of popular events.
  • Participates in outside activities that are judged as appropriate and approved by the Board to enhance the prestige of the Club; broadens the scope of the Club’s operation by fulfilling the public obligations of the Club as a participating member of the community.
  • Serves as a liaison between all management staff and the Board.
  • Writes policy and rule directives or approves those written by department managers.
  • Has ultimate authority over inter-departmental matters and implements policies concerning employee-employer relations.
  • Develops, maintains, and disseminates a basic management philosophy to guide all Club personnel toward optimal operating results, employee morale and member satisfaction.
  • Provides appropriate leadership and mentorship to direct reports and mid-level management.
  • Negotiates and recommends Board approval for contracts.
  • Directs purchasing, receiving, storage, issuing, preparation and control of all products, supplies and equipment.
  • Gives direction to and works closely with vendors, outside contractors, firms and individuals providing services to the Club.
  • Directs the writing and publishing of Club newsletters and communications with the Members.
  • Performs other duties and functions as the Board may direct from time to time.

Qualifications:

  • Minimum 5 to 7 years of progressive leadership and management experience in a private club or hospitality environment.
  • Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business preferred.
  • A background check will be required.
  • Disciplined follow through to ensure the vision and goals of the Club come to fruition.
  • Ability to cultivate a high level of member services and satisfaction.
  • A strong understanding of top notch operations and events that lead to an elevated experience for members and guests.
  • Industry knowledge and creativity to elevate the food & beverage experiences.
  • Highly focused and passionate about creating an environment of healthy Retention and being the employer of choice for Recruitment.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • Experience with significant facility renovations or construction would be an asset.

Direct Reports:

  • Head Golf Professional
  • Turf Care Superintendent
  • Manager, Hospitality & Catering
  • Executive Chef
  • Manager, Accounting & Information Systems
  • Manager, Administration & Member Services
  • Manager, Building Maintenance

Measures of Performance:

  • Membership satisfaction according to membership survey data, golf and social activity levels and support of the Club’s Food and Beverage program.
  • Increase in number of shareholders and conversion of annual members to owners.
  • Organizational financial performance against agreed upon goals, monitoring metrics and industry benchmarks.
  • Development of department managers and employees and other Club personnel, including leadership skills, team building, employee motivation and service training.
  • Promptness, quality of information, forecasts and creative consultative services to the club and its officers, to the Board of Directors and the Committees.
  • Club’s general standing in the community.
  • Compliance with known regulations of government agencies.
  • Protection of Club assets.

Compensation:

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Inquiries:

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment with the position by November 30th, 2023.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, The Winston GM Cover Letter” and “Last Name, First Name, The Winston GM Resume”) respectively to: execsearch@ggapartners.com

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultants: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

George Pinches
Director
GGA Partners™
george.pinches@ggapartners.com

For more information on The Winston Golf Club, visit https://thewinstongolfclub.com/

 

 

Executive Search: Chief Executive Officer for The Glencoe Club & The Glencoe Golf & Country Club

Date:

Chief Executive Officer
The Glencoe Club and
The Glencoe Golf & Country Club

The Glencoe Club

The Glencoe Club is Calgary’s premier private sports and social club providing programs and services for all members of the family. Nestled between the beautiful Calgary neighbourhoods of Mount Royal and Elbow Park, the Club is committed to creating exceptional experiences and to be members’ second home, providing excellence in all aspects of the Club. Members come to the Club to train and play in its excellent sports and recreation facilities; grow and excel in the vast array of programs; enjoy specialty services; dine in first-class restaurants; and create long-lasting memories with friends and family.

The Glencoe Golf & Country Club

With 45 holes across three stunning courses and an expansive Clubhouse overlooking beautiful greens, The Glencoe Golf & Country Club offers an abundance of golf opportunities and amenities. Nestled along the Elbow River and just minutes outside of Calgary, members are welcomed with pristine views and immersed in nature while enjoying an exceptional round of golf with family and friends. The Club’s knowledgeable staff and expert golf professionals, plus the carefully crafted menus and fun events, leave a lasting impression on everyone who visits.

 

About the Club

Mission and Vision

With a Mission of creating exceptional experiences and a vision to be our members’ second home, the Glencoe Club aims to provide excellence in all that we do; stressing values of Respect, Wellness, Integrity, Relationships, Caring and Innovation.

 Brand Attributes

  • Contemporary
  • Family oriented
  • Excellence in quality-of-service delivery in sports, recreation, food and beverage and other services
  • Strong value proposition
  • Efficient and environmentally aware
  • Diverse and inclusive
  • Community aware, support neighborhood lifestyle

Values

Govern self and others according to the values of The Glencoe Club and The Glencoe Golf and Country Club:

  • Show that we care in everything we do.
  • Build relationships with members and employees.
  • Treat everyone with respect.
  • Do what is best for the members, staff and the Club based on integrity.
  • Continuously improve processes, systems and services through innovation.
  • Commit to a pro-active health and safety program that focuses on wellness.

CEO Position Summary

As the Board’s top executive employee and official link to the operating Club, the CEO is accountable for all the operational performance and exercises all authority transmitted by the Board into the day-to-day operations of The Glencoe Club and The Glencoe Golf and Country Club. The CEO works in collaboration with the Board of Directors to set the strategic direction and has a commitment to the achievement of the vision and mission of the Clubs.

The CEO manages the successful operations of The Glencoe Club and The Glencoe Golf & Country Club, and ensures implementation of all Board policies and procedures.

Skills, Experience and Attributes of the New CEO

The Glencoe CEO will be a strategist, planner, implementer and leader. Glencoe now is working very well, is well run, both the downtown club and suburban golf club operations are in excellent shape; capably led and managed by two General managers. The CEO’s focus is forward looking development, leading and developing the operations, not managing them.

Critical factor is a track record of success and experience at senior levels of management, leadership, business development and financial management.  Understanding of operational dimensions within a recreation or sports club, hospitality and/or food service operation is valuable and private club management experience is an asset but not a requirement.

Strategic Leadership and Implementation

  • Working collaboratively and in alignment with the Board, both contributing, leading and following strategic direction.
  • Ability to understand the market, environment, trends, opportunities and obstacles in developing strategies and tactics within the Clubs’ long-term plan.
  • Appreciation, alignment and respect for Glencoe Club’s culture and history.
  • Creative, progressive, innovative, leading evolutionary change not revolution or dramatic shifts in culture or offers.
  • Ability to lead large projects, design and lead program implementation.
  • Understand, manage risk profile and develop mitigation approaches.

Finance and Systems Leadership

  • High degree of financial acumen and experience in strategic development.
  • Qualifications and experience at senior leadership level:
    • Developing and managing budgets and forecasts, long range financial plans
    • Managing balance sheets and cash flow
    • Oversight of financial reports and benchmarking that provide intelligence to effective decision making, within regulatory requirements
    • Ensure effective reward programs that support staffing to achieve strategies
  • Ensure diligence and applicable coverage in all forms of insurance.
  • Risk Assessment Management structures that support appropriate actions.
  • Ensure systems and technology supports strategy and current operations.

People Leadership

  • Respectful and collegial leader and mentor, rising above managing and setting a positive culture and tone from the top.
  • Supporting all levels of management in retaining the right people to deliver the mission, including maintaining market competitive total rewards.
  • With Management and Staff – build trusting relationships. Hold people accountable for results, delegating effectively.
  • Ensure sustainable leadership, identify gaps, build succession opportunities and development plans to reach them.

Relationship Builder

  • With Board – build credibility and respect, develop trusting, transparent and productive relationships. Effective communicator and presenter.
  • With members – visibly exemplify Club values, effective communicator, demonstrate approachability and empathy, effective oversight of issue management.
  • With service providers, local and greater community, regulators, and local, provincial government – engaged, credible, approachable, effective represent the Glencoe brand and values.

Operations

  • Understands operational dimensions within a sports club, hospitality and/or food service operation.
  • Private club management experience an asset but not a requirement.

Qualifications and Skills

  • Excellent communication, writing and public speaking skills.
  • A diplomatic, outgoing personality able to foster relationships with members, Board of Directors and staff.
  • Strong leadership and ambassadorial skills.
  • Experience in administration of Athletics, Recreation, Golf, Member Services, Food & Beverage, Facility Operations and Human Resources.
  • Strong organizational and management skills with the ability to effectively delegate and manage the performance of others.
  • Strong business acumen complimented by financial and entrepreneurial skills.
  • Excellent member service and interpersonal skills.
  • Working towards or having achieved Certified Club Manager (CCM) designation preferred.

Direct Reports:

Glencoe Club General Manager, Glencoe Golf and Country Club General Manager, Chief Financial Officer/Chief Information Officer, Director of People and Culture, Health and Safety Manager, Communications & Creative Director, Executive Administrator.

Compensation:

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with a comprehensive health benefits plan and pension program.

Inquiries:

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment with the position by November 19, 2023.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Glencoe CEO Cover Letter” and “Last Name, First Name, Glencoe CEO Resume”) respectively to: execsearch@ggapartners.com

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultants: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

George Pinches
Director
GGA Partners™
george.pinches@ggapartners.com

For more information on The Glencoe Club, visit https://glencoe.org/web/pages/home

For more information on The Glencoe Golf & Country Club, visit https://glencoegolf.org/

 

Executive Search: General Manager for Essex Golf & Country Club

Date:

                       

General Manager
Essex Golf & Country Club

The Club

Essex Golf & Country Club, located in LaSalle Ontario, has long been regarded as one of Canada’s finest golf clubs, having been recognized on several occasions as one of the world’s top 100 golf courses.

Founded in 1902, the Club has been situated on its present site since 1929. Designed by legendary golf course architect Donald Ross, Essex has played host to the Ontario Open in 1922, 1949 and 1951, the 1934 Ontario Amateur and the Canadian Ladies Amateur in 1964.

However, the event that established Essex as one of the outstanding courses in Canada was the 1976 Canadian Open. In 1998 Essex hosted the world’s finest female golfers by staging one of the four “Majors” on the LPGA tour, the du Maurier Classic. In 2002, Essex marked its 100th anniversary by hosting the PGA Senior Tour’s AT&T Canada Open. This made Essex only the 3rd club in Canada to host a PGA, Senior PGA, and LPGA event.

Essex has a strong and active membership consisting of over 900 golfing members and social members.

Mission

Essex is a premier private club providing its members and guests with exceptional golf, dining and social facilities and activities. Essex also invites referred guests to the Club to use the facilities for a limited amount of golf tournaments; weddings, corporate meeting and other banquets. The Club provides an outdoor pool for the seasonal enjoyment of members and guests.

Club Facilities

  • 18-hole championship golf course
  • Dining
  • Swimming pool

Club Overview

  • Active adult golf members: 699
  • Total members: 904
  • Initiation fee: $15,000
  • Annual dues: $4,967
  • Gross revenue: $7.6M
  • F&B revenue: $2.3M
  • Average member age: 53
  • Rounds of golf annually: ~28k
  • Full-time equivalent employees: 67
  • Total active employees: 235

Position Summary

The General Manager (“GM”) leads the Management Team and is responsible for the management of the club in its entirety. The GM is hired by the Board of Directors, reports to the President of the Board, and is responsible for carrying out the Board’s policies. The GM is accountable for all aspects of the club and ensures the synergism of all club activities.

The GM functions as the Board’s “bridge” to the staff and Committees and enables the Board to avoid the intricacies and short-term focus that is the staff’s responsibility. This allows the Board to work more exclusively on the strategy and long-term focus of club governance. The GM frequently reports to the Board on the effectiveness of the club’s policies, operations, and new programs.

The characteristics and key attributes of the successful GM being sought by the Selection Committee include leadership, professionalism, outstanding interpersonal skills, strategic vision, financial acumen, an understanding of digital marketing, and a high bias for implementation. The GM must consistently ensure, across all areas of the organization, member service which meets the standard of a premier facility.

Primary Responsibilities

Leadership:

  • Develop an effective working relationship with the Board of Directors and Committees.
  • Create and implement premiere Member and guest services throughout all areas of the club.
  • Hire, train, motivate, evaluate, appropriately compensate, inspire, and lead staff in a professional and equitable manner including setting annual objectives for staff.
  • Follow industry trends, benchmarks and best practices and develop strategies that maintain the Club’s positioning.
  • Serve as an ambassador of the Club, effectively marketing to prospective new members.
  • Be well-known and visible to the membership.

Governance:

  • Guiding and assisting the Board in the development and formulation of Club strategies and policy.
  • Working with committees, as needed, to facilitate the formulation and execution of short- and long-term programs.
  • Attending all Board Meetings and where appropriate, attending Committee meetings.
  • Developing performance objectives and measures of progress.
  • Performing such other duties as the Board may specify.

Financial:

  • Be fiscally responsible to ensure an exceptional member experience.
  • Ensure that the Club is operated in an efficient and cost-effective manner.
  • Provide timely, relevant, and accurate reporting, including key indicators, performance metrics and benchmarking.
  • Maintain a long-term financial plan that incorporates cash flow planning along with membership recruiting strategies.

Golf Operations:

  • Ensure the golf course is of the highest standard of condition and playability.
  • Ensure that the teaching capabilities and quality of teaching experience are the highest possible standard.
  • Ensure that the Pro Shop provides goods and services that are commensurate with the highest standards and that prices are competitive.
  • Nurture the spirit of the game, fostering a community atmosphere through participation, player development, competition, and enjoyment.

Member Experience:

  • Deliver a consistently exceptional experience by providing a high-caliber food and beverage offering, quality service and Member social programming.
  • Skilled at training staff to continually improve the member experience by reviewing and enhancing service standards and best practices .
  • Encourage participation and pride of membership through communication and engagement.
  • Consistently communicate with the membership.
  • Administer Club rules and reporting member infractions or violations.

Key Attributes

The ideal candidate possesses strong interpersonal skills, is a proven collaborator and relationship builder who possesses the following core competencies, experience, and attributes:

  • An innovative and strategic thinker with strong business acumen and passion for continuous improvement.
  • Able to display sound judgement and make complex decisions in support of the Club’s Vision and Mission.
  • A dynamic leader and motivator that prides themselves on the accomplishments of their team and the willingness to provide ongoing constructive feedback.
  • Demonstrates exceptional verbal, written and interpersonal communications skills and can effectively interact in both large and small group settings.
  • Member experience-driven and service culture attitude.
  • A “stickler” for details in all areas of club operations.
  • Conduct themselves in a responsible and professional manner.
  • Able to be diplomatic and tactful, yet firm, when dealing with Member constituents.
  • Self-starter, results-orientated and hands-on when needed.

Qualifications and Skills

  • Experience as a leader in a private club environment or other similar top tier facility.
  • A passion and understanding of what it means to deliver a consistently excellent member experience.
  • Experience developing and implementing strategic plans, including overseeing the development of large capital improvement projects.
  • A General understanding of facilities management .
  • A post-secondary degree in business or a golf-related program.
  • A Certified Club Manager designation is preferred (CCM).
  • Experience reporting to a Board and an understanding of club governance.

Direct Reports

Golf Course Superintendent, Head Golf Professional, Food & Beverage Manager, Accounting & Administration, Clubhouse Operations, Executive Chef

Compensation

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with a comprehensive health benefits plan and pension program.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by October 29th at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Essex GM Cover Letter” and “Last Name, First Name, Essex GM Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultants: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

Kathy Grayson
Director
GGA Partners™
Kathy.grayson@ggapartners.com

For more information on Essex Golf & Country Club, visit www.essexgolf.com

 

Executive Search: Golf Course Superintendent for Carrying Place Golf & Country Club

Date:

                       

Golf Course Superintendent
Carrying Place Golf & Country Club
King, Ontario

The Club

Located just 20 minutes from Highway 401 and just minutes from Highway 400 in the wonderfully beautiful rural setting of King Township, Carrying Place Golf & Country Club is a home away from home for its members. The lush property brings a definite sense of belonging, which is a characteristic trademark of Carrying Place. The Club has a beautiful golf course, stunning views, a diverse membership and engaging staff.

Members enjoy the Club’s meticulously maintained course with exceptional pace of play, and the ability to get a tee time with no lotteries. The Club also offers social and competitive events throughout the season for those interested. The course traverses more than 125-acres of beautifully manicured rolling parkland terrain.

Carrying Place members can work on their game year-round with two indoor simulators (HD Golf and Trackman) to provide the most accurate technical data. Instruction is also available both indoors and outdoors.

The Club’s new practice area is located adjacent to the modern clubhouse, and just a few yards from the 1st and 10th tees. Carrying Place is currently in the process of building a new short game practice area.

Club Overview

  • 25,000 rounds (estimated 2023)
  • 500 Equity Members
  • $20,000 equity value
  • 125-acre property

Club Facilities

Amenities:

  • Golf course
  • Indoor simulators
  • New practice area

Dining:

  • Multiple options in the modern clubhouse
  • Ability to host events

Position Summary

This position is responsible for all phases of the golf maintenance and agronomic operations including cost control and personnel in the Greens Department. The Golf Course Superintendent will work to provide exceptional playing conditions within the confines of the approved annual operating budget. They will design landscape plans for the facility grounds while working closely with the General Manager and Director of Operations to reduce the impact on members where possible. They will manage all grounds maintenance to include: the entrance to the club, driveway, gardens, The Manor and the Golf Course, which includes snow removal in the winter. They must be a self-starter and problem solver with the ability to lead a team towards a common goal. They will be a hands on visible leader willing to work as part of the overall management team to meet all club objectives. The position requires a creative, flexible leader willing to be part of a dynamic team focused on excellence.

The Club has a long history of supporting its Superintendent with maintenance practices required to elevate playing conditions. The Club is looking for an expert comfortable making decisions to continually improve the quality of conditions with a significant amount of autonomy. A willingness to interact with the membership, management team and key stakeholders will be important to the candidate’s long-term success. This role reports directly to the General Manager.

Duties and Responsibilities

Financial:

  • Develop the Agronomic Annual Operating Budget
  • Meet or exceed the Approved Business Plan
  • Manage Fixed Assets Effectively
  • Plan and forecast current and long-term capital needs
  • Develop a capital maintenance and replacement plan
  • Execute projects and upgrades on time and on budget

Departmental Development:

  • Maintain Positive Staff & Member Relations
  • Develop and execute annual agronomic practices
  • Visible and accessible to members and staff
  • Enhance departments image/brand/reputation

Operations:

  • Golf Course and all grounds
  • Assure Effective Safety Programs
  • Department consistency (playing conditions)
  • Manage the condition of all assets
  • Maintain a clean, organized and safe work environment for all
  • Ensure application of all club policies

Human Resources/Relations:

  • Oversee Wage & Salary Administration
  • Develop & Administer Annual Performance Appraisals
  • Assure Positive Employee Relations
  • Lead the Employee Development Process
  • Assure Personal Development & Growth

Technical:

  • Oversee the maintenance of the turf, ornamental plants, shrubs, tress and wetlands and snow on the facility grounds
  • Develop a water usage tracking plan of the irrigation system
  • Ensure proper records are kept for chemical applications. as required by government regulation
  • Social media marketing of the department

Strategic Issues:

  • Seek & Execute Growth Opportunities
  • Maximize efficiency and minimize disruption where possible
  • Develop Differentiation Ideas

Qualifications

  • Post-secondary education from an accredited college or university, preferably in the field.
  • This position requires an individual with a minimum 5 years’ experience as an Assistant Superintendent or previous experience as a Golf Course Superintendent.
  • They must have a proven track record meeting and exceeding financial targets while delivering the highest quality in golf course conditioning and overall facility aesthetics.
  • They must be able to think on their feet and react appropriately to changing conditions.
  • They will be willing to work as part of the management team while being a hands-on visible leader.
  • They must have the ability to anticipate personnel, equipment and material requirements related to the golf course maintenance and repair assignments.
  • Experience hiring and managing a team to meet and exceed organizational goals within the confines of the budget in place will be seen as a significant asset.

Compensation

  • Salary is open and commensurate with qualifications and experience.
  • The Club offers an excellent bonus and benefit package

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by October 13th at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Carrying Place Superintendent Cover Letter” and “Last Name, First Name, Carrying Place Superintendent Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

For more information on Carrying Place Golf & Country Club, visit carryingplace.com

 

Executive Search: Chief Operating Officer for The Toronto Golf Club

Date:

                       

Chief Operating Officer
The Toronto Golf Club
Mississauga, Ontario

The Club

Established in 1876, The Toronto Golf Club (“the Club”) is the third oldest golf club in North America and was originally located in the east end of Toronto. In 1911 the Club purchased property on the banks of the Etobicoke River and at this time brought Harry S. Colt over from England, where he enjoyed a reputation as one of the premier golf architects, to design its 18-hole course.

In 2009, the Colt course was lovingly restored under the direction of English golf course architect Dr. Martin Hawtree, a world-recognized expert on the restoration of Colt courses in the U.K. and North America. In 2016, the 9-hole Howard Watson Course and entire practice academy was also restored under the direction of Dr. Martin Hawtree.

The final component of the first phase of the Clubhouse Master Plan renovations are due to be completed by spring of 2024.

The Club serves Members and their families through all aspects related to the game of golf, as the Club’s focus is on golf. Members and guests enjoy food and beverage options as well as opportunities to host private functions at the Club. The Club currently has over 1,400 members representing various membership categories.

The Toronto Golf Club is considered a ‘home away from home’ for Members.

The Toronto Golf Club’s Guiding Principles

  • Our focus is golf. We strive for excellence in all that we offer our members.
  • We are accountable to and respect all of our fellow members. We and our guests respect all of our staff.
  • We are committed to equity, accessibility and inclusion for all of our members, guests and staff.
  • We value our rich heritage and the congeniality and courtesy of our members. We also value and cherish our exceptional facilities. We strive to maintain and improve our golf courses and the beauty and ambiance of our Clubhouse and surroundings.
  • We seek to provide a lifetime of playing enjoyment at our Club by encouraging the development of the golfing interest and ability of our members from the youngest to the eldest. We have an obligation to maintain a strong membership through membership renewal.
  • We acknowledge and strive to meet our responsibilities to the larger golfing community, which stem from our rich heritage in golf in Canada, including being a founding member of the Golf Association of Ontario.
  • We are founded upon and respect the traditions of the past, yet give thoughtful consideration to issues of change to ensure we remain an outstanding golf club into the future.

Position Summary

Serves as Chief Operating Officer of The Toronto Golf Club: manages all aspects of the Club including its activities and the relationships between the Club and the Board of Directors, members, guests, employees, community, government, and industry. Coordinates and implements the Club’s policies as defined by the Board of Directors. Develops operating policies and procedures and directs the work of all departmental managers. Generates and monitors budgets and financial statements, monitors the quality of the Club’s products and services and ensures maximum member and guest satisfaction. Secures and protects the Club’s assets, including facilities and equipment.

Duties and Responsibilities

Financial Management:

  • Generates operating and capital budgets that contain sufficient detail to enable accurate projection of revenues and expenses and that disclose underlying assumptions, for ultimate Board approval.
  • Generates and monitors monthly, annual, and other financial statements of the Club; takes effective corrective action as required.
  • Analyzes financial statements, monitors cash flow, and maintains adequate internal controls.
  • Ensures that the financial integrity of the Club is maintained at all times.
  • Establishes and monitors compliance with purchasing policies and procedures; and
  • Ensures that the Club’s assets are adequately insured against casualty and property losses, and liability losses to the Club and its Board members and staff.

Strategic Plan:

  • Develops (for review and approval by the Board of Directors) a Strategic Plan, Board Calendar and Annual Operating Plan.
  • Develops, maintains, and administers a sound organizational plan; initiates improvements as necessary; and
  • Apprises the Board of trends, changing circumstances and unexpected occurrences with any recommendations for amendment of the Strategic Plan.

Governance:

  • Is knowledgeable regarding best governance practices for private clubs and committed to transparency.
  • Implements policies established by the Board of Directors including the Governance Report approved by the Board.
  • Plans, develops, and approves specific operational policies, programs, procedures, and methods in concert with Board policies.
  • Issues notice of meetings, attends Board and Annual Meetings, serves as the Corporate Secretary appointed annually by the Board of Directors.
  • Consistently monitors Club’s bylaws, rules, and regulations for continued relevance to the Club’s operations, and
  • Reports in a timely fashion any actual or anticipated material noncompliance with a policy of the Board.

Human Resources:

  • Has authority over and accountability for all staff.
  • Hires, trains, motivates, evaluates, compensates, and terminates staff in a professional, non-discriminatory, and caring fashion.
  • Has the authority to appoint and remove any and all employees and agents of the Club and settle the terms of their employment and remuneration in accordance with policies established by the Board.
  • Establishes personnel policies in accordance with policies established by the Board; initiates and monitors policies relating to personnel actions and training and professional development programs.
  • Works with his direct reports to schedule, supervise and direct the work of all employees.
  • Ensures that a succession plan is in place for each of his four direct reports.
  • Provides the Board with an annual assessment of each of his four direct reports, for information purposes.
  • Conducts regular performance reviews with his four direct reports and ensures that each of them implements a protocol whereby all staff have job descriptions and participate in a review at least once a year; and
  • Reviews current staffing model to ensure all functions are being performed by appropriately trained personnel and that the Club is staffed to meet the needs of the members in a cost-effective fashion.

Capital Projects:

  • Provides oversight of and manages all capital projects and related expenditures approved by the Board; and
  • Is proactive in planning for capital projects that need to be considered for the benefit of the Club.

Compliance:

  • Consistently ensures the Club is operated in compliance with all applicable municipal, provincial, and federal regulations.
  • Provides an annual report to the Board of Directors regarding such compliance.
  • Maintains relations with police, fire, AGCO, health department and other governmental agencies.

Membership:

  • Evaluates and manages the current membership application process to ensure continued strength of potential members; and
  • Coordinates the marketing and membership relations programs to promote the Club’s services and facilities to potential and present members.

General:

  • Oversees the care and maintenance of all the Club’s physical assets and facilities.
  • Ensures the highest standards for food, beverage, golf, recreation, entertainment, and other Club services.
  • Conducts ongoing evaluation of Club programs and events to ensure the consistent provision of outstanding services to meet the needs and expectations of members, guests and employees.
  • Is accessible and visible to members and responds to members’ concerns in a timely manner.
  • Adopts and maintains an environmentally responsible protocol for all operations.
  • Serves as the staff liaison on the various Board committees.
  • Receives and resolves complaints from members, guests, and staff; and
  • Maintains membership with professional club management organizations and attends conferences, seminars, and other professional development opportunities to keep abreast of current information and developments in club management.

Direct Reports

Manager of Golf Course Operations, Clubhouse Manager, Chief Financial Officer and Head Professional

Compensation

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with a comprehensive health benefits plan and pension program.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by September 29th at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Toronto Golf Club COO Cover Letter” and “Last Name, First Name, Toronto Golf Club COO Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

For more information on The Toronto Golf Club, visit torontogolfclub.com

 

Executive Search: General Manager for Beacon Hall Golf Club

Date:

                       

General Manager
Beacon Hall Golf Club
Aurora, Ontario

The Club

Located in Aurora, Ontario, Beacon Hall Golf Club (“the Club” or “Beacon Hall”) is a prestigious golf club that is consistently ranked in the top-100 courses outside the US and the top-10 in Canada. Founded in the 1980s, the Club’s vision was to appeal to golfers with a true passion for the game, a vision that guides the Club today. The Club offers its members:

  • A very limited membership, as open access to the first tee is a key part of the mission
  • A welcoming and friendly environment for all members
  • Active men’s, ladies, intermediate, senior and junior members sections
  • An inviting event and social calendar with excellent facilities for socializing and entertaining guests
  • A commitment to provide “best in class” dining and member services
  • The finest professional staff
  • Beacon Hall’s Performance Academy, opened in May 2018, offers the highest quality golf instruction, with excellence across a broad range of services including instruction and coaching, club fitting, equipment analysis and gapping, golf fitness and personalized programming
  • A scholarship/caddie program unique to Beacon Hall
  • A full range and short game practice facilities

The Position

The General Manager (GM) is responsible for supporting the mission and vision of Beacon Hall Golf Club. This executive has operational management authority over the daily operations of the Club, as well as establishing short- and long-term organizational goals, objectives, plans, and policies, made in conjunction with the Board and its strategic vision and mission statement. This dynamic individual will work with the Board of Directors and Committees to provide those service levels and facilities emblematic of an elite private club. The individual must be driven in the view that the status quo is never good enough.

The GM reports to the Board of Directors through the President of the Board. The Board of Directors consists of nine elected members, three of whom are elected by the members of the Club each year for a three-year term. Standing committees include Facilities, Finance, Golf, Greens and Membership.

The GM must be professional and highly respectful in their personal style, demeanor and presence, and someone who recognizes and is comfortable interacting with all demographics of members, staff and other constituents who contribute to the success of the club. Visibility and name recognition are basic foundations of such success, and this style must be a critical competency of the top executive. He/she must be able to clearly and intuitively “walk the talk,” exemplifying how to perpetuate a true top “Club Experience” commensurate with what is one of the top golf clubs in North America.

The GM will be responsible for the following:

Membership Experience:

  • Develop and deliver a consistently outstanding member experience commensurate with specified member expectations and in keeping with a premier Tier 1 private golf club.
  • Manage all aspects of the Club’s activities to ensure and maintain the highest standards, quality of activities, and service and levels of member satisfaction.
  • Oversee the membership sales process and support the transaction between buyer and selling. This involves ensuring that all new club members are “met” and properly oriented to the Club.

Operational Excellence:

  • Develop and implement best-in-class and industry-leading operating policies, programs, procedures and methods while directing the work and promoting the development of all departmental managers.
  • Monitor long and short-term financial objectives and reporting. In consultation with the Board and Finance Committee, prepare and execute the financial plan for the Club as follows: (i) develop annual operating, cash, and capital budgets; (ii) monitor monthly budget and other financial information (iii) initiate effective corrective action, as required (iv) approve invoices and other arrangements before inception or payment; and (v) prepare and make timely financial reports to the Board.
  • Monitor and remain current with industry trends, and ensure Beacon Hall implements improvements as required. Play a key role in the development of the Club’s long-range strategic and annual tactical plans consistent with the Club’s vision and mission.
  • Ensure compliance with all legal and regulatory matters affecting the Club.

People:

  • Maintain and develop a management philosophy that recognizes people are a key part in the foundation of the Club’s success in delivering a great membership experience and competitive advantage. Actively promote a positive work environment where teamwork is emphasized.
  • Develop and monitor basic human resource policies consistent with the Board’s desire to always treat employees fairly and remain compliant with all laws/regulations.
  • Manage and clearly define direct reports’ goals and objectives. Provide consistent feedback towards continuous improvement, and ensure appropriate personal development occurs, while incorporating succession planning for all key leadership roles.
  • Be visible and approachable to all employees.

Direct Reports

Golf Course Superintendent, Head Golf Professional, Clubhouse Manager, Controller, Communications Manager

Candidate Profile

Given the leading role this individual will play in achieving the strategic and business objectives of Beacon Hall, it is essential that the successful candidate possess the following core competencies, experience and attributes:

Leadership Skills:

  • A dynamic leader with the ability to build strong teams by motivating staff and leading by example. Has the ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes to enhance member experiences through inspiring department managers and employees. Exhibits leadership skills in team building, employee motivation and service training, and is respectful and professional in all interpersonal dealings.

Communication Skills:

  • Exhibits excellent verbal and written communication skills. Ability to take a lead role in the development of all Club communications, working closely with the Communications Manager.
  • Confident, professional and sensitive in all interactions including conflict resolution and mediation.

Business/Finance Skills:

  • An entrepreneurial style combined with a background in all aspects of business management including business development, finance, information technology, human resources, risk management and performance management.
  • An innovative and strategic thinker with strong business acumen.
  • Experience managing complex capital projects.
  • Direct experience with golf and food and beverage businesses.
  • Incorporates succession planning by preparing staff for key leadership roles.

Service Excellence:

  • Engages with the membership by providing a friendly and welcoming environment.
  • Operates with a member-centric mindset and takes the time to get to know the membership on a personal level.
  • Displays a service-first attitude and maintains excellence in daily interactions with club members, guests, and staff.
  • Schedules time at the Club to maximize engagement with all members and is committed to a service culture and excellence.

Governance Knowledge/Private Club Experience:

  • Experience working with a Board and Committees at a club that has adopted a club governance structure and process.
  • Confident enough to ask questions, make recommendations to the Board and engage in meaningful discussions.
  • Active in the Club Managers Association of Canada and other professional associations. Attends selected conferences, workshops and meetings to keep abreast of current information and industry trends. A CCM designation and other industry credentials are desired.

Compensation

The successful applicant will receive an attractive compensation package commensurate with experience and qualifications along with a comprehensive health benefits plan and retirement savings matching program.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by September 12th at 5:00pm EDT.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Beacon Hall GM Cover Letter” and “Last Name, First Name, Beacon Hall GM Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

For more information on Beacon Hall Golf Club, visit beaconhall.com 

 

Executive Search: General Manager & Chief Operating Officer for Point Grey Golf & Country Club

Date:

                       

General Manager & Chief Operating Officer
Point Grey Golf & Country Club
Vancouver, BC

The Club

At its core, Point Grey is defined by those who belong to our club.
It’s been that way for the past century.
It will be that way for the next one, too.

Point Grey Golf & Country Club is a prestigious private golf club located in Vancouver, British Columbia, Canada. Founded in 1922, the Club has a long history and is known for its beautiful course and high-quality facilities.

The Club features an 18-hole championship golf course that has hosted amateur and professional tournaments, including most recently the Canadian Amateur in 2022. The course is well-maintained, offering a challenging yet enjoyable experience for golfers of all skill levels.

Besides the golf course, the Club offers an exceptional, state-of-the-art practice facility called “The Farm” which complements the golf course perfectly. It was among the first clubs in North America to offer a TrackMan Range which provides extremely detailed swing and shot data. The Farm was completed in 2020 and offers all-season teaching facilities, becoming a very popular amenity among the membership. The Club also offers several dining options which have become a central component of the Club, including recently-refreshed indoor dining and a picturesque outdoor patio. The clubhouse is home to a fitness facility with state-of-the-art cardio equipment and other fitness hardware for member usage.

Mission:

To provide members with an exceptional private club experience by offering superior facilities, services and programs; while at the same time promoting friendship, participation and competition.

Vision:

A premier private club that:

  • Is built upon golf as the foundation of Club activities;
  • Serves a multi-generational membership by offering a range of social and recreational activities;
  • Consistently delivers high quality, easily accessible, facilities, services and programs; and
  • Provides a unique and harmonious environment for the enjoyment of families, children and adults.

Club Facilities:

  • 18-hole championship golf course
  • The Farm, best in class practice facility
  • Dining options including a picturesque outdoor patio and recently-refreshed indoor dining
  • Fitness area

Club Overview:

  • Active adult golf members: 900
  • Total members: 1,350
  • Initiation fee: $70,000
  • Annual dues: $8,000
  • Gross revenue: $9.4M
  • F&B revenue: $2M
  • Average member age: 52.3
  • Rounds of golf annually: 40,996 (2022)
  • Full-time equivalent employees: 60
  • Total active employees: 100

The Position

Role Summary

The GM/COO is responsible for the management of all aspects of the Club’s operations and activities and the implementation of strategy and policy directives given by the Board of Directors. The GM/COO reports directly to the Board.

Primary Job Responsibilities

  • Leading a world-class golf facility, ensuring an exceptional member and staff experience, and assisting the Board in creating a long-range strategic plan.
  • Hire, train, motivate, evaluate, appropriately compensate, inspire, lead, discipline and terminate staff in a professional and equitable manner including setting annual objectives for staff.
  • Expending monies and making financial commitments on behalf of the Club within budgeted limitations.
  • Administering Club rules and reporting member infractions or violations.
  • Guiding and assisting the Board in the development and formulation of Club strategies and policy.
  • Working with committees, as needed, to facilitate the formulation and execution of short- and long-term programs.
  • Attending all Board Meetings and where appropriate, attending Committee meetings.
  • Developing performance objectives and measures of progress.
  • Performing such other duties as the Board may specify.

Key Attributes

The ideal candidate possesses strong interpersonal skills, is a proven collaborator and relationship builder who possesses the following core competencies, experience and attributes:

  • An innovative and strategic thinker with strong business acumen and passion for continuous improvement.
  • Able to display sound judgement and make complex decisions in support of the Club’s Vision and Mission.
  • An ability to implement capital improvement projects, and drive to identify industry best practices and achieve key benchmarks.
  • A dynamic leader and motivator that prides themselves on the accomplishments of their team and the willingness to provide ongoing constructive feedback.
  • Demonstrates exceptional verbal, written and interpersonal communications skills.
  • Member experience-driven and service culture attitude
  • Conducts themselves in a responsible and professional manner.
  • Able to be diplomatic and tactful, yet firm, when dealing with Member constituents.
  • Self-starter, results-orientated and hands-on when needed.

Qualifications and Skills

  • Experience as a leader in a private club environment or other similar top tier facility.
  • A passion and understanding of what it means to deliver a consistently excellent member experience.
  • Experience developing and implementing strategic plans, including overseeing the development of large capital improvement projects.
  • A post-secondary degree in business or a golf-related program.
  • A Certified Club Manager designation is preferred (CCM).
  • Experience reporting to a Board and an understanding of club governance.
  • Extremely skilled in financial and budgeting processes.

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus, and benefits.

Inquiries

IMPORTANT: Interested candidates should submit a resume along with a detailed cover letter which addresses the position qualifications and describes your alignment/experience with the prescribed position by September 1st, 2023, at 5:00pm PST.

Documents are required to be submitted in Word or PDF format (save as “Last Name, First Name, Point Grey GM Cover Letter” and “Last Name, First Name, Point Grey GM Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview.

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

 

For more information on Point Grey Golf & Country Club, visit https://pointgreygolf.com/

 

Executive Search: Assistant General Manager for Caledon Ski Club

Date:

                       

Assistant General Manager
Caledon Ski Club
Caledon, Ontario

The Club

The second-largest private ski club in Southern Ontario, Caledon Ski Club (“the Club”), is a club where members enjoy high quality, family-oriented, competitive and recreational skiing, snowboarding and other multi-seasonal activities and social experiences. The Club is proud to share the 55 acres of skiable terrain with its members year-round in a welcoming and picturesque environment. The Club is financially stable, carries no debt and maintains a healthy capital reserve available for future planned improvements and lodge expansions.

For more information on Caledon Ski Club, visit https://caledonskiclub.com/

The Position

Reporting to the General Manager, this position is responsible for ensuring the service and safety expectations and are met for our Membership and their guests. The Assistant General Manager will supervise the Food and Beverage and Events Programming to ensure that programming and Member Experience is of the highest quality at all times. In addition, this role is responsible for the administration of our Health and Safety and WSIB Programs at the Club.

Primary Job Responsibilities

  • Work with the Food and Beverage Manager on yearly objectives to continually improve and maintain our Food and Beverage offering at the Club
  • Oversee and attend the special events at the Club and work with the Events Coordinator and the Food and Beverage team to ensure a premium experience for all in attendance
  • Ensure that operations in areas of responsibility are adequately supervised and follow industry best practices to minimize risk and to provide a quality product or programming
  • Attend meetings and provide input in to the Club’s Member Experience Committee as it relates to Food and Beverage and Members Social Programming
  • Represent the Club on the Health and Safety Committee and oversee its function to ensure that existing high standards and culture remain constant
  • Ensure the Club’s staff training and associated delivery methods are reviewed and implemented per best practices
  • Review the Sustainable Slopes program and provide structure to ongoing improvements with the Food and Beverage and Events Teams
  • Provide input into all Club Communications and ensure that the Club communications are consistent, timely and coordinated across all platforms.
  • Assist the General Manager with specific projects related to Club operations and service improvements
  • Perform annual reviews for both the Event and Food and Beverage Managers
  • Handle all Club related matters with a great amount of integrity, confidentiality, and accountability
  • Perform other related duties as assigned

Qualifications

  • Degree or Diploma in Hospitality
  • Relevant Hospitality, Events supervision and Management experience in a not-for-profit or Private Club environment is an asset
  • Experience and familiarity with winter sports and skiing is preferred
  • Skilled in people management with a proven track record of service level improvement across multiple departments
  • Ability to build and foster a high-performance team that is able to meet our Membership and Guest expectations including recruitment of staff on an annual basis
  • Knowledge of required applicable legislation, best practices in respect to Food and Beverage, and Event operations
  • Computer proficiency with programs to design and manage communications and templates
  • Focused on delivering high levels of service and responding to all inquiries/requests in a professional manner and with a sense of urgency
  • Demonstrated skills in time management, planning and organization
  • Confident, energetic with ability to build credibility with staff at all levels
  • Proven ability to be proactive and use good judgment
  • Excellent communication skills – verbal, written & presentation
  • Ability to build and maintain strong relationships with internal & external stakeholders
  • Self-motivated with the ability to take initiative and be resourceful
  • Able to maintain confidentiality / privacy of information
  • Able to work weekends and holidays during the ski season and when required for Food and Beverage, Event operations during the off season
  • Will perform their duties and ensure that they work in accordance with Caledon’s Health & Safety Policy and Procedures as well as the Occupational Health and Safety Act.
  • Must follow all manuals, handbooks, rules and regulations provided in the course of employment at Caledon Ski Club

Compensation

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary, bonus, and benefits.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Sunday, July 30th at 5:00pm EDT. If you require any accommodations to be considered for this position, please include that information in your submission. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Caledon Ski Club AGM Cover Letter” and “Last Name, First Name, Caledon Ski Club AGM Resume”) respectively to: execsearch@ggapartners.com.

We thank all applicants for their interest but will only contact those selected for an interview. Please email resume with references.

 

Lead Search Consultant: 

 

 

 

 

 

Michael Gregory
Managing Director & Partner
GGA Partners™
Michael.gregory@ggapartners.com

Menu