Tag: salary

Executive Search: GM at Bayview Golf & Country Club

Date:

GENERAL MANAGER
BAYVIEW GOLF & COUNTRY CLUB
Toronto, ON

 

The Club:

Bayview is an outstanding, all-season Toronto Country Club. Centrally located in the GTA, Bayview has been a treasured part of members’ lives for nearly 60 years. Bayview members enjoy a world-class golf course complemented by exceptional sports, recreation, dining and social experiences, all centered in a modern, full-service family private club setting with curling, tennis, aquatics and fitness facilities.

An impeccable world-class golf course serves as a focal point for our Bayview family. Play outdoor in summer and indoor in winter on Bayview’s six highest-quality Har-Tru courts. Enjoy a full range of programs from friendly daily play to competitive tournaments and inter-club competitions. It’s a cottage in the city! A fabulous 13,000 sq. ft. complex featuring sparkling heated swimming pool, huge sunning deck, swimming lanes, splash pad and wading pool for kids, and delicious poolside dining.

Bayview has a rich history and is well-positioned for future success due to its strong and diverse membership roster, industry leading management team and recently completed significant clubhouse and golf course improvements.

The Position:

The General Manager (“GM”) is the leader of Bayview’s management team and is responsible for managing all facets of the Club’s operations. The GM manages the affairs and directs the employees of the Club subject to and in accordance with the direction of the Board of Directors (the “Board”) acting through the President, who exercises supervisory authority over the GM. The GM attends all meetings of the Board and is an ex-officio member (i.e. non-voting member) of all Board committees.

The GM will be responsible for the following:

Our Membership Experience:

  • Develop and deliver a consistently outstanding member experience commensurate with specified member expectations and in keeping with a premier Tier 1 private golf and country club.
  • Manage all aspects of the Club’s activities to ensure and maintain the highest standards and quality of activities and service provided by the Club to ensure a high level of member satisfaction as measured by our annual Club survey.
  • Oversee the development and successful implementation of all marketing and member relations programs to both attract new members and foster positive relations with existing members and their guests. Ensure all new club members are “met” and properly oriented to the Club. It is important to be visible and accessible to our members.

Our Operational Excellence:

  • Develop and implement best-in-class and industry leading operating policies, programs, procedures and methods while directing the work and promoting the development of all department managers.
  • Monitor long and short-term financial objectives and reporting. In consultation with the Board, Finance Committee and Director of Finance and Administration, prepare and execute the financial plan for the Club as follows: (i) develop annual operating, cash, and capital budgets; (ii) monitor monthly budget and other financial information (iii) initiate effective corrective action as required (iv) approve invoices and other arrangements before inception or payment; and (v) prepare and make timely financial reports to the Board.
  • Monitor and stay current with industry trends and ensure Bayview implements improvements as required. Act as a focal point in the development of the Club’s long-range strategic and annual tactical plans consistent with the Club’s long-term strategic direction.
  • Ensure compliance with all legal and regulatory matters affecting the Club.

Our People:

  • Maintain and develop a management philosophy that recognizes our people are a key part of the foundation of the Club’s success in delivering a great membership experience and competitive advantage. Actively promote a positive work environment where teamwork is emphasized.
  • Develop and monitor basic Human Resource policies consistent with the Board’s desire to treat employees fairly at all times and be compliant with all laws/regulations.
  • Manage and clearly define direct reports goals and objectives. Provide consistent feedback towards continuous improvement, and ensure appropriate personal development occurs, while incorporating succession planning for all key leadership roles.
  • Be visible and approachable to all employees.

Communication:

  • Provide quality and timely communication with the Club’s President, Board, employees and members. Working collaboratively with the Board, this position will take responsibility/ownership of all aspects of Club operations, and share in the Club’s overall success.

Direct Reports:

Clubhouse Manager; Controller; Head Golf Professional; Golf Course Superintendent; Fitness Manager; Director of Tennis; Marketing & Membership Manager; Executive Chef and Curling Manager.

Candidate Profile:

The GM reports to the Board of Directors acting through the President. Given the leading role this individual will play in achieving the strategic and business objectives of Bayview, it is essential that the successful candidate possess the following core competencies, experience and attributes:

Leadership Skills:

  • A dynamic leader with the ability to build strong teams by motivating staff and leading by example. Has the ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes to enhance Member experiences through inspiring department managers and employees. Exhibits leadership skills in team building, employee motivation and service training and is respectful and professional in all interpersonal dealings.

Standard of Care:

  • Thorough understanding of and capacity to consistently deliver exceptional standards of service commensurate with a Tier 1 private golf and country club.
  • Ability to set and maintain high standards for all facilities, services and communications.
  • Leads our Commitment to Health and safety protocols and processes.

Interpersonal/Fit:

  • Demonstrates integrity and ethical conduct in words and deeds; embodies the characteristics of a successful GM through honesty, straightforwardness, accountability, leadership, and dedication.
  • A self-starter with a results-oriented work style combined with excellent verbal and written communication and interpersonal skills demonstrated with all the Club’s stakeholders.
  • Demonstrates energy and a desire to interact with the membership.
  • A confident, diplomatic and competent professional who is a “doer” and a take charge person who recognizes the importance of accountability.
  • Strong professional deportment with a clear commitment to member service through an open and transparent member approach while maintaining a professional balance between empathy and process adherence.

Business/Finance Skills:

  • An entrepreneurial style combined with a background in all aspects of business management including business development, finance, information technology, human resources, risk management and performance management.
  • A strategic thinker with strong business acumen.
  • Experience managing complex capital projects.
  • Direct experience with golf, tennis, curling, fitness and food and beverage businesses.
  • Incorporates succession planning by preparing staff for key leadership roles.

Education:

  • A post-secondary degree in business or a related discipline is preferred.

Experience and Accreditation:

  • Previous experience as a senior leader at a private golf and country club or other similar top tier golf facility, with a passion and understanding of what it means to have a premium country club experience.
  • Experience in the hospitality industry beneficial.
  • Experience reporting to a Board that has adopted a club governance structure and processes to lead the Club and GM to success.
  • A Certified Club Manager designation (CCM) is preferred.

Note: The position is currently vacant.

Compensation:

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary and benefits. The GM/COO also participates in the Club’s performance bonus award program.

Inquiries:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, November 25, 2020. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Bayview Resume” and “Last Name, First Name, Bayview Cover Letter”) respectively to: execsearch@ggapartners.com.

George Pinches, Director
GGA Partners
execsearch@ggapartners.com

Michael Gregory, Partner
GGA Partners
michael.gregory@ggapartners.com

 

For more information on Bayview Golf & Country Club please visit www.bayviewclub.com.

Executive Search: General Manager at Camp Lake James

Date:

 

GENERAL MANAGER
CAMP LAKE JAMES
Nebo, NC

The Club:

Camp Lake James is an incredible lakeside adventure center in the foothills of the Blue Ridge Mountains, just 45 minutes east of Asheville, NC, surrounded by thousands of acres of public land with access to hundreds of miles of hiking and biking trails.

Perfectly situated in the beautiful mountains of North Carolina, Camp Lake James is a private, member-owned social club which offers the ultimate in lake lifestyle. The Camp is a rustic resort where neighbors socialize, stop by for lunch or drinks on the dock, lounge by the pool or slip into the hot tub, take a paddleboard or kayak out on the lake, hit up the gym, or play lawn games and roast marshmallows at the fire pit.

The Camp has everything members and guests need to relax, play, and create special memories with family, friends, and neighbors. Members of the community spend their days kayaking or canoeing on clear mountain waters, cooling off in the pool, or unwinding around a crackling campfire while roasting marshmallows. After a day on the lake, nothing is better than kicking back at the Social Hall and getting a bite to eat at the County Line Canteen.

The expert staff at the Camp ensure that time spent here is truly memorable and the Activities Director organizes events throughout the year and plans unique, popular events for all ages. Members enjoy wine tastings, camping and ski trips, holiday parties, bonfires on the beach, movies under the stars, family sports, games, crafts, and a dinner club.

Members soak-in nature walks along the shores of Lake James while listening for native frog calls or enjoy a glass of wine during Friday nights “Drinks at the Dock” and Saturday Socials with friends and neighbors. A day at the Camp holds as much or as little diversion as they desire.

Members are warmly welcomed and enjoy resort-style amenities at Camp Lake James when they purchase a home or homesite in 1780 or Old Wildlife Club, both dazzling communities on Lake James. A limited number of recreational licenses enable others to join the Camp, affording access to a resort-style pool, outdoor spa, tennis courts, fishing pond, state-of-the-art fitness facility, and much more.

Camp Lake James At A Glance

– Social Hall & County Line Canteen
– Resort-style pool, outdoor spa, and toddler pool
– State-of-the-art indoor fitness facility
– Beach area with canoes, kayaks, and paddleboards
– Expo Center with bar, snacks, lounge and fireplaces
– Tennis and pickleball courts
– Outdoor amphitheater & fire pit
– Game room & lawn games
– Hully Gully fishing pond
– Boat docking for members
– Neighborhood trail access

Camp Lake James Overview

– 321 Member families (homesites)
– $1.80M Gross volume
– $750K Annual dues
– $600K Rental revenue
– $250K F&B/Events volume
– 25 Employees in-season; 8-9 off-season
– 5 Board members

The General Manager Position:

The General Manager of Camp Lake James is responsible for maintaining a constant focus on the Camp’s commitment to instill a culture of continuous improvement and elevation of the member experience in every area of the operation. An understanding of and appreciation for the nuances and training involved in cultivating this type of cultural environment is required.

The General Manager reports to the Board of Directors and coordinates with the President of the Board on a regular basis. The General Manager implements the policies established by the Board and the Camp’s bylaws. He/she develops operational policies and is responsible for the creation and implementation of standard operating procedures for all areas. This includes the preparation of the annual operating and capital budgets and management of operations to attain the desired results consistent with strategic vision and planning.

The General Manager coordinates all management functions and works in concert with committee chairs in assisting them in the development of proposed policies, programs, events, etcetera.

The General Manager is the lead coordinator of programming and development of synergy among all departments. Overseeing the Camp’s strategies for high levels of member engagement and satisfaction with Camp experience is a critical part of the position.

Connecting with members and staff is a top priority, the General Manager should have a strong presence and seek to be highly visible to the membership and staff. He or she sets the tone for consistently treating members with first class hospitality and communicates this expectation to the entire staff as well. The overarching focus of the General Manager, and the focus instilled in his or her team, should be on the overall member experience.

Important Individual Characteristics:

The General Manager is responsible to “lead by example”, the camaraderie and engaging nature that is seen throughout the Camp must be exemplified by the General Manager in a natural and intuitively engaging style. He/she must “walk the talk” and exhibit a passion for developing and maintain an environment of extreme hospitality.

– A naturally enthusiastic personality and passion for the club management and hospitality profession.
– A natural leadership style which promotes staff and membership engagement.
– A mind for innovation and action with an ability to act as a thought partner with the board, committees, and homeowners.
– The ability to communicate effectively, both verbally and in writing.
– Experience overseeing small-scale and large-scale service and facility enhancements.
– Ability to create and implement strategic plans, with disciplined follow-through to ensure the vision and goals of the Camp come to fruition.
– Ability to cultivate a high-level of member services and satisfaction.
– Possess a strong understanding of top-notch food and beverage and event experiences for Camp members and guests.
– Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
– Maintain a high level of visibility to members and staff as the face of the Camp.
– Understands the importance of digital communication and can utilize web and social media tools to communicate with the staff and membership.
– Ability to anticipate how the Camp needs to evolve, done by being actively networked in the club industry and being on the forefront of trends in hospitality, club management, and lifestyle communities.

Candidate Qualifications:

– A minimum of 3-5 years of progressive leadership and management experience in a private club or hospitality environment.
– A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
– Active involvement in CMAA or similar organizations where there is a strong network of peers that stay actively abreast of the industry, trends, and opportunities is preferred. Possessing a Certified Club Manager (CCM) designation, or working toward achieving one, is an advantage for applicants.

Note: A pre-employment drug screen and background check will be required. The position is available October 20, 2020.

Salary & Benefits:

Salary is open and commensurate with qualifications and experience. The Camp offers a compensation package which includes a performance bonus plus full benefits.

Inquiries:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, November 13, 2020.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Camp LJ GM Cover Letter” and “Last Name, First Name, Camp LJ GM Resume”) respectively to: execsearch@ggapartners.com. Please email resume with references.

For more information about Camp Lake James, please visit camplakejames.com and lakejames.com for videos and information about the area.

 

Executive Search: General Manager at Marietta Country Club

Date:

GENERAL MANAGER
MARIETTA COUNTRY CLUB
Kennesaw, GA

 

The Club:

Founded in 1915, Marietta Country Club is a member-owned club in Kennesaw, Georgia, located 28 miles from downtown Atlanta. The Club features 27 spectacular holes of Robert Cupp-designed golf, offering challenging risks and rewards for golfers of all skill levels. Set on historic Civil War era farmland, the Club’s “three nines” yield vistas of Kennesaw Mountain, beautiful lakes, ponds, and streams.

The Tennis facility includes 8 immaculately maintained HydroCourt clay courts and 4 all-weather Laykold hard courts. The Club has a Fitness facility including a weight room, locker rooms, and a group fitness room. The Pool complex includes the pool and snack bar. The Clubhouse consists of the administrative offices, kitchen, member dining areas, lounge and banquet facilities.

Marietta Country Club Overview

  • 1138 members (Golf: 724, Other: 308)
  • Initiation fee (Resident Member Golf: $30,000)
  • Annual Dues (Golf: $6,696)
  • $9.60M Gross volume
  • $4.50M Annual dues
  • $3.40M F&B volume
  • $4.70M Gross payroll
  • 160 Employees in-season; 110 off-season
  • 11 Board members
  • Average age of members is 58

The General Manager Position:

The General Manager reports to the Board and coordinates with the President of the Board on a regular basis. The General Manager implements the policies established by the Board of directors and the Club’s bylaws. He/she develops operational policies and is responsible for the creation and implementation of standard operating procedures for all areas. This includes the preparation of the annual operating and capital budgets and management of operations to attain the desired results.

The General Manager coordinates all management functions and works in concert with committee chairs in assisting them in the development of proposed policies, programs, events, etcetera.

The General Manager is the lead coordinator of programming and development of synergy among all departments. Overseeing the internal and external marketing strategies for membership growth and member engagement is a critical part of the position.

The General Manager should have a strong presence and seek to be highly visible to the membership and staff. They set the tone for consistently treating members with first class of hospitality and communicate this expectation to the entire staff as well.

Important Individual Characteristics:

 

  • A naturally enthusiastic personality and passion for the club management profession.
  • A natural leadership style which promotes staff and membership engagement.
  • Ability to act as a thought partner with the board and committees.
  • The ability to communicate effectively, both verbally and in writing.
  • Disciplined follow-through to ensure the vision and goals of the Club come to fruition.
  • Ability to cultivate a high-level of member services and satisfaction.
  • Possess a strong understanding of top-notch food and beverage experiences for Club members and guests.
  • Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
  • Maintain a high level of visibility to members and staff as the face of the Club.
  • Understands the importance of digital communication and can utilize web and social media tools to communicate with the staff and membership.
  • Ability to develop a dedicated team with a shared vision.

Candidate Qualifications:

 

  • A minimum of 5 years of progressive leadership and management experience in a private club environment. Current Assistant General Managers or Clubhouse Managers at well-recognized clubs, with verifiable records of achievement will also be considered.
  • A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) designation preferred.

Note: A pre-employment drug screen and background check will be required. The position is available September 29, 2020.

Salary & Benefits:

Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefit package.

Inquiries:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, October 14, 2020.

Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Marietta GM Cover Letter” and “Last Name, First Name, Marietta GM Resume”) respectively to: execsearchus@ggapartners.com. Please e-mail resume with references.

For more information about Marietta Country Club please visit www.mariettacountryclub.org.

Executive Search: General Manager at Park Place on Peachtree

Date:

GENERAL MANAGER
PARK PLACE ON PEACHTREE
Atlanta, GA

The Condominium:

Park Place on Peachtree is revered as the first luxury high rise condominium in Atlanta and, because of its unwavering expectations for quality, it has maintained its elite position in the stylish, upscale Buckhead High Rise community.

Park Place gives residents more than just the key to a magnificent home; it opens the door to a magnificent lifestyle.

Each Park Place on Peachtree home is unique with outstanding services, gracious amenities, and security features that have long earned Park Place on Peachtree the highest appreciation.

Amenities:

  • Club Room for functions, meetings and events with bar and kitchen
  • Concierge Services (Full-service)
  • Valet
  • Fitness Center
  • Guest Suites
  • Pool & Sauna
  • Wine Room and Personal Wine Locker Storage
  • 24/7 Security Personnel
  • Walking Trail
  • Dog Park Trail

Parking Features:

  • Garage (3 Floors)

Unit Amenities:

  • Air Conditioned
  • Extensive Terraces

The Position:

Park Place on Peachtree in Atlanta, GA is seeking a General Manager to manage and direct all operations for this condominium of 300 residences.  At Park Place on Peachtree, our mission is to create extraordinary experiences and building long-standing connections with our employees and residents. We seek a highly motivated leader to work with a strong team in updating services and facilities with a focus on taking Park Place on Peachtree to the next level in Luxury Lifestyle.  The General Manager coordinates and plans service activities in all Association areas and aids in formulating and administering organizational policies by performing the following duties personally or through subordinates, contractors, and vendors consistent with stated and implied Association goals, policies and procedures.

Operational Duties/Responsibilities:

  • Liaison to the Board of Directors.
  • Supervise staff and onsite operations.
  • Work with subcontractors and Association Committees to communicate and implement the specific decisions of the Board of Directors.
  • Serve as liaison among the Board, residents, and overall community through interfacing, networking, and relationship-building between directors, residents, vendors, contractors, and suppliers.
  • Provide support services to the Board for project information including research, bid specifications, contract development and management. Conduct supplier/contractor reviews and contract compliance evaluations.
  • Prepare minutes and action item list following board meetings.
  • Provide regular status updates to the Board on all ongoing projects and obtain Board feedback/approval as necessary.
  • Facilitate Annual Meetings and Elections
  • Create a sense of community in the Association through positive service and communication.
  • Develop and administrate annual operating and capital budgets in accordance with the governing documents, state statutes and Board policies.
  • Prepare, monitor and maintain a complete capital asset reserve program in concert with the governing documents, state statutes and Board policies.

Candidate Qualifications:

Given the active role this individual will be expected to play in the maintaining the standards of excellence of the Association, it is essential that the successful candidate possess the following core competencies, experience, and attributes:

  • Knowledge of security, landscape and maintenance issues and ability to provide guidance to contractors/vendors.
  • Certification through CAI or CACM.
  • Excellent oral and written communication and listening skills.
  • Interpersonal problem-solving abilities.
  • Strong verbal and written communication.
  • Strong financial acumen.

Education and/or Experience:

  • 5 plus years of experience HOA property management, Hospitality or related experience required
  • Bachelor’s Degree preferred.
  • Proficient in the use of current administrative technology tools (such as MS Word, Excel, PowerPoint, etc.); one who recognizes and pursues opportunities to use technology to enhance service delivery and more effectively lead, manage, and monitor operations.

Note: A pre-employment drug screen and background check will be required. The position is currently available.

Salary and Benefits:

Salary is open and commensurate with qualifications and experience. The Association offers an excellent bonus and benefit package, including a comprehensive medical insurance program, vacation, and professional development.

Inquiries:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Wednesday, August 12, 2020, and if possible, sooner.

Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Park Place GM Cover Letter” and “Last Name, First Name, Park Place GM Resume”) respectively to: execsearchus@ggapartners.com.

Executive Search: General Manager at The Royal Vancouver Yacht Club

Date:

GENERAL MANAGER

 

The Royal Vancouver Yacht Club:

The Royal Vancouver Yacht Club was formed in 1903, seventeen years after Vancouver was incorporated. Since the early days, the Club has developed into a year-round, full-service operation with seven offshore stations and three food & beverage outlets between the two home ports. A membership of 5,000+ embraces all forms of yachting and social activities. The Clubhouse and Jericho home port are in the beautiful Point Grey residential area and offer easy access to English Bay. Our Coal Harbour home port is nestled into the shores of Stanley Park, a stone’s throw from the cycling path, park trails and downtown Vancouver.

The Position:

Reporting to the Executive Committee (Board), the General Manager serves as Club’s Chief Operating Officer and implements the Club’s policies and strategy as defined by its Executive Committee. The General Manager is responsible for leading and directing all day-to-day and long-term activities associated with the Club.

Specific accountabilities include:

  • Work with the Executive Committee in the execution of the Strategic Plan, from the Strategic Plan, construct a Business Plan and a Marketing Plan that drives Club revenues and achieves the agreed upon financial results.
  • Effectively manage and oversee Club Operations. Senior Managers who report directly to the GM and are responsible for the day-to-day activities and processes. Although the GM will rely on the Senior Managers to operate the daily activities, the GM will be ultimately responsible for overall performance metrics and service.
  • Develop and implement an effective sales and marketing strategy to increase membership and awareness of The Royal Vancouver Yacht Club within the local community.
  • Design, implement and maintain operating policies and procedures that align and support the Club’s policies as defined by the Executive Committee.
  • Conduct an ongoing evaluation of Club programs and events to ensure the consistent provision of outstanding services to meet the needs and expectations of members, guests, and employees.
  • Represent the Club to members, employees and external agencies. The GM is engaged in new member recruitment and onboarding.
  • Manage the development, implementation and ongoing monitoring of the annual operating and capital budgets and the Club’s overall financial results.
  • Maintain effective communication with the Executive Committee on Club operations, financial reports, risk analysis, compliance, asset management, human resources, membership initiatives and capital projects.

Candidate Profile:

Given the leading role this individual will be expected to play in achieving the strategic objectives of the Club, it is essential that the successful candidate possess the following core competencies, experience and attributes:

  • A dynamic leader with the ability to build strong teams by motivation and lead by example. Has the ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes;
  • A post-secondary degree in business or a related discipline is preferred;
  • A minimum of 5+ years’ experience operating at a senior level in a private club or other similar athletic/social facility;
  • Strong professional deportment with a clear commitment to member service through an open and transparent member/customer approach;
  • A strategic thinker with strong business acumen with the ability to “grow the membership” through traditional and innovative sales and marketing techniques;
  • A definite business presence complemented with personal drive, resourcefulness, maturity and sound business judgment, with integrity and ethical conduct in words and deeds;
  • A self-starter approach, results oriented work style combined with excellent communication and interpersonal skills;
  • An innovative and decisive professional who possesses a positive demeanor;
  • Experience reporting to an Executive Committee that has adopted a club governance structure and processes to lead the Club and GM to collaborative success;
  • A strong boating background, preferably with an excellent profile in the club industry.

Note:
The current General Manager will tentatively retire on March 31, 2020.

Compensation:
The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary and benefits.

Inquiries:
IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, January 31, 2020. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, RVYC Resume” and “Last Name, First Name, RVYC Cover Letter”) respectively to: execsearch@globalgolfadvisors.com.

George Pinches
Director
GGA

For more information on The Royal Vancouver Yacht Club:  www.royalvan.com

Executive Search: Assistant General Manager at Savannah Yacht Club

Date:

 

ASSISTANT GENERAL MANAGER
SAVANNAH YACHT CLUB

The Club:

The Savannah Yacht Club is a private, family-oriented Club dedicated to member satisfaction through superior service and quality facilities.

The Savannah Yacht Club was originated on June 14, 1869, as the Regatta Association of Chatham County and the association was succeeded seven years later on June 7, 1876, by the formal organization of the Savannah Yacht Club.

The Club offers a variety of recreational activities including sailing, boating, tennis, swimming, and several dining options. The active member participation and enjoyment of the Savannah Yacht Club can be attributed to sound management and mindful planning by the Board of Stewards.  Operational flexibility and an annual review of the policies, practices, and planned projects will assure the membership of the Club for many years of continued success.

The Position:

The Assistant General Manager is considered the “go-to manager” for the General Manager/COO.  He/she manages and is responsible for all aspects of the food and beverage program as well as the upkeep and appearance of conditions throughout the Clubhouse.  This individual will plan and implement complex annual budgets for the food and beverage and swimming pool operations as well as hire, train, and supervise subordinates.  The Assistant General Manager is directly responsible for the catering department, all food and beverage outlets, as well as the pool complex and housekeeping.  He/she will be responsible for continuous improvements for the operations of all the food and beverage outlets throughout the entire Club.

The ideal candidate will be a self-motivated professional with a proven and stable record of food and beverage management at a reputable private club, restaurant, or hotel – knowledge of fine wines and a strong sense of pairing wine with food is imperative.

The Assistant General Manager will have a proven work history that demonstrates knowledge and a steady upward career track in successful operations.  This personable professional is a member of the Executive Staff and will work with other department heads to ensure that the expectations of members and guests are exceeded.  He/she will be genuinely people-oriented, “visible” and readily accessible, and responsive to the membership.

Operational Duties/Responsibilities:

  • Assures that effective orientation and training for new staff, and professional development activities for exceptional staff, are planned and implemented. Develops ongoing professional development and training programs for food production, service and bar production/service personnel.
  • Helps plan and approve external and internal marketing and sales promotion activities for the department. Works on keeping Club functions/promotions for all Food and Beverage activities fresh and appealing to membership.  Ensures that an accurate reservations system is in place.
  • Helps plan and approve the organizational chart, staffing, and scheduling procedures as well as job description/specifications for all Food and Beverage departments, Pool Facility and Housekeeping staff.
  • Monitors purchasing and receiving procedures for front of the house products and supplies to ensure proper quantities, quality, and price for all purchases.
  • Maintains contact with members and helps to ensure maximum member satisfaction.
  • Oversees bar operation, develops wine list and bottle/glass wine sales promotion programs in conjunction with the Food and Beverage Service Manager and Bar Manager.
  • Responsible for correct handling procedures to minimize china and glassware breakage and food waste. Ensures storage areas are neat and orderly.
  • Maintains appearance, upkeep and cleanliness of all Food and Beverage equipment and facilities. Initiates ongoing facility inspections throughout the Club to assure that cleanliness, preventive maintenance, safety, and other standards are consistently attained.
  • Addresses member and guest complaints/suggestions and advises the General Manager/COO about appropriate actions taken.
  • Assists in planning and implementing procedures for special Club events and banquets functions.
  • Functions as an administrative link between departments.
  • Occasionally works as a department head when needed.
  • Manages all aspects of the Club in the absents of the General Manager/COO.

Financial Duties/Responsibilities:

  • Assists in developing the operating budget for Food and Beverage department outlets, the Pool Facility, and Housekeeping. After approval, monitors and takes corrective action as necessary to help ensure that budget goals are attained.
  • Ensures that all standard operating procedures for revenue and cost control are in place and consistently utilized.
  • Approves/reviews all invoices before submitting them to the accounting department.
  • Manages physical inventory verification and provides updated information to the Accounting department. Responsible for beverage inventory.
  • Responsible to the proper accounting and reconciliation for point-of-sale system and member revenues.
  • Audits and approves payroll sheets on as needed basis.

Summary:

Manages and is responsible for all aspects of the day to day Food and Beverage operation, Pool Facility, and Housekeeping.  Plans and implements budgets; hires, trains and supervises subordinates.  Plans, assigns and directs work; appraises performance; disciplines as required; addresses complaints and helps to resolve problems.  Directly responsible for catering and Food and Beverage needs throughout the property.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Assist the General Manager/COO in establishing and implementing long-range and annual plans, operating report, forecast and budgets.

More About Savannah Yacht Club:

1000 Members

$6M Gross Volume

$3M Annual Dues

$2M F&B Volume

100 Employees in-season

Average age of members is 57

Candidate Qualifications:

Given the active role this individual will be expected to play in the maintaining the standards of excellence of the Club, it is essential that the successful candidate possess the following core competencies, experience, and attributes:

  • A minimum of 5 years of progressive leadership and management experience in club, restaurant or hotel management environment.
  • A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) preferred or in active pursuit of designation.
  • Must be proficient in all Microsoft applications. Jonas experience is preferred.

Note:

A pre-employment drug screen and background check will be required. The position becomes available January 1, 2020.

Salary and Benefits:

Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefit package, including Club Management Association of America (CMAA) dues and education, a comprehensive medical insurance program according to Club policy, 401k program with employer matching contribution, vacation, and professional development.

Inquiries:

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday January 3, 2020, and if possible, sooner. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Savannah AGM Cover Letter” and “Last Name, First Name, Savannah AGM Resume”) respectively to: pdelozier@globalgolfadvisors.com.

Patrick DeLozier
Director
GGA
(501) 258-2911

For more information on the Savannah Yacht Club: www.savannahyachtclub.org

Executive Search: General Manager at The Willows Golf & Country Club

Date:

GENERAL MANAGER
THE WILLOWS GOLF & COUNTRY CLUB

The Willows Golf & Country Club is looking for a General Manager to join us for an un-fore-gettable experience.

The Willows Golf & Country Club, a semi-private residential 27-hole golf course, is looking to hire for the position of General Manager. Reporting to Dream, the ownership group, the successful candidate will be responsible for all aspects of the Club. They will be the leader of our four departments: Golf Operations, Turf Care, Food & Beverage, and Administration. The General Manager is responsible to lead the team in delivering professional innovative service to our Membership and promoting a culture of excellence. The candidate must possess demonstrated leadership, financial, business, and strategic skills which are necessary to manage the facility.

The Willows is about to undertake the next phase of the residential build out and the General Manager will work with Dream to ensure a smooth transition for all stakeholders.

Wondering what this General Manager position entails?

As a General Manager you lead the entire team and set the tone for success at the Willows. Here are a few of the duties, we will discuss more in person:

  • Works closely with Dream to ensure responsible and focused governance, process/practices, efficient day-to-day operations in all departments, and adherence to short/long term goals.
  • Ensures the highest standard of quality, service, and member and guest satisfaction are met.
  • Develops and closely monitors annual budgets; manages facilities, course conditions, and capital projects.
  • Continually stays current on progressive management developments within the club industry and ensures the owners and Senior Management Team are informed of how such changes can enhance Club performance.
  • Directs the strategic planning process in conjunction with the owners.
  • Oversees creative, innovative promotions, and communications.
  • Proactively develops strategies related to the attraction and retention of Members.
  • Maintains a high level of presence at the Club during regular and special events, becoming well known and highly approachable to staff, Members, and guests.

Does that sound like you? Here are some of the qualifications we hope you bring to the table:

  • A proven track record as a Senior Manager/Supervisor at a premier facility.
  • A 4-year degree and/or CCM/CCE designation preferred.
  • Progressive leader with a strategic mindset; demonstrated ability to execute with a collaborative approach.
  • Excellent team leader with strong leadership and management skills with the ability to inspire staff.
  • A self-motivated, hardworking individual with a professional image.
  • A strong golf background, preferably with an excellent profile in the golf industry.
  • Excellent computer and presentation skills and ability to communicate at a very high level.
  • Ability to deliver extraordinary service to Members, guests and employees.

The Club will offer an attractive compensation package, commensurate with experience, which includes a competitive base salary, bonus, and other benefits.

Ready? Don’t just sit there – we wouldn’t want you to miss your opportunity to be part of The Willows team. Apply today.

Thanks for reading all the way through. We look forward to chatting with you!

Note:
The position becomes available in December 2019.

Inquiries:
IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, December 20, 2019.

Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Willows Resume” and “Last Name, First Name, Willows Cover Letter”) respectively to: execsearch@globalgolfadvisors.com and attention to Michael Gregory, Director.

Michael Gregory
Director
Global Golf Advisors Inc.
(416) 524-0083

For more information on The Willows Golf & Country Club: www.willowsgolf.com.

Executive Search: General Manager at Dothan Country Club

Date:

GENERAL MANAGER
DOTHAN COUNTRY CLUB

The Club:

Founded in 1923 Dothan Country Club is a member-owned club in Dothan, Alabama. Dothan, located in Southeast Alabama, has approximately 60,000 residents and there are over a quarter of a million people living within a 50-mile radius.

One of the region’s most progressive cities, the Dothan community offers a mild winter climate, affordable housing, low property taxes, and a wide variety of products and services which include healthcare, education, shopping, and cultural entertainment. Located a few short miles from the state lines of Florida and Georgia, the area embraces the best that life has to offer, providing its residents the modern conveniences and amenities of much larger cities while also retaining the charm and friendliness of the South.

The Club’s golf facilities include a retail shop, an 18-hole course designed and renovated in 2001 by Bergin Golf Designs, driving range, chipping green, and putting green. The Tennis facility includes 7 clay courts, retail shop, and locker rooms. The Club has a Fitness facility featuring a weight room, locker rooms, and a group fitness room. The Pool complex includes the pool, snack bar and Cabana Bar. The Clubhouse consists of the administrative offices, kitchen, member dining areas, lounge and banquet facilities.

As a result of the 2017 Vision Capital Plan, the Club recently completed a $7.5 million renovation addressing the Clubhouse, Activities Building, Tennis Facility, and the Pool.

Dothan Country Club is home to the Future Masters Golf Tournament, one of the most traditionally rich junior tournaments in the world. An impressive list of golfing greats who have competed in the tournament continues to grow and includes past U.S. Open champions Hubert Green and Jerry Pate, Masters winner Larry Mize, PGA champions Bob Tway, Mark Brooks and Shawn Micheel, and British Open winner Ben Curtis. The Future Masters has become a proving ground for golf’s brightest junior stars, but it has never been only about golf. Rather, it is about the spirit of competition, friendships made, sportsmanship on the course, and the challenge of preserving 70 years of growing golf.

The Position:

The General Manager reports to the Board of Directors and coordinates with the President of the Board on a regular basis. The General Manager implements the policies established by the Board of directors and in accordance with the Club’s bylaws.

He/she develops operational policies and is responsible for the creation and implementation of standard operating procedures for all areas. This includes the preparation of the annual operating and capital budgets and management of the operations to attain the desired results. The General Manager coordinates all management functions and works in concert with committee chairs in assisting them in the development of proposed policies, programs, and events.

The General Manager is the lead coordinator of programming and development of synergy among all departments. The development and execution of the Club’s internal and external marketing strategies for membership growth and member engagement is a critical part of the position.

The General Manager should have a strong presence and embrace highly visibility with the membership and staff. They are expected to set the tone for consistently treating members with first class of hospitality and communicate this expectation to the entire staff as well.

More About Dothan Country Club:

  • 685 members
  • $5.82M Gross volume
  • $2.10M Annual Dues
  • $1.75M F&B volume
  • 102 Employees in-season
  • 15 Board members
  • Average age of members is 52

Candidate Qualifications:

Given the leading role this individual will be expected to play in achieving the strategic objectives of the Club, it is essential that the successful candidate possess the following core competencies, experience and attributes:

  • A minimum of 5 years of progressive leadership and management experience in a private club environment. Current Assistant General Managers or Club Managers at well-recognized clubs, with verifiable records of achievement, will be highly considered.
  • A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business.
  • Certified Club Manager (CCM) designation preferred.

Note:
A pre-employment drug screen and background check will be required. The position becomes available November 1, 2019.

Salary and Benefits:
Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefit package.

Inquiries:
IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Tuesday, November 26, 2019, and if possible, sooner. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Dothan GM Cover Letter” and “Last Name, First Name, Dothan GM Resume”) respectively to: pdelozier@globalgolfadvisors.com.

Patrick DeLozier
Director
Global Golf Advisors Inc.
(501) 258-2911

For more information on Dothan Country Club: www.dothancountryclub.com.

Executive Search: General Manager at Granite Golf Club

Date:

GENERAL MANAGER
GRANITE GOLF CLUB

Granite Golf Club:

Granite Golf Club is an exclusive 18-hole championship private golf course complete with practice academy, located in the Stouffville area, just thirty minutes from Toronto.  Built in 2000, the golf course and clubhouse offer the finest facilities and uncompromising service to our discerning membership.  We offer the best elements of a family golf and social club through varied programs and amenities.

The Position:

Reporting to the Club President and Board of Directors, the General Manager is responsible for leading and directing all long-term and day-to-day activities associated with the Club, including creating a member-focused environment by building and maintaining relationships with members, guests, employees and the Board of Directors.

Specific accountabilities include:

  • Work with the Board in the execution of the Strategic Plan, from the Strategic Plan, construct a Business Plan and a Marketing Plan that drives Club revenues and achieves the agreed upon financial results.
  • Effectively manage and oversee Club Operations. Senior Managers who report directly to the GM and are responsible for the day-to-day activities and processes. Although the GM will rely on the Senior Managers to operate the daily activities, the GM will be ultimately responsible for overall performance metrics and service.
  • Develop and implement an effective sales and marketing strategy to increase membership and awareness of Granite Golf Club
  • Promote Granite Golf Club within the local community and support our valued relationship with the Granite Club
  • Design, implement and maintain operating policies and procedures that align and support the Club’s policies as defined by the Board of Directors
  • Conduct an ongoing evaluation of Club programs and events to ensure the consistent provision of outstanding services to meet the needs and expectations of members, guests, and employees
  • Represent the Club to members, staff and external agencies. The GM is engaged in new member recruitment and onboarding.
  • Manage the development, implementation and ongoing monitoring of the annual operating and capital budgets and the Club’s overall financial results
  • Maintain effective communication with the Board on Club operations, financial reports, risk analysis, compliance, asset management, membership initiatives and capital projects

Candidate Profile:

Given the leading role this individual will be expected to play in achieving the strategic objectives of the Club, it is essential that the successful candidate possess the following core competencies, experience and attributes:

  • A dynamic leader with the ability to build strong teams by motivation and lead by example. Has the ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes;
  • A post-secondary degree in business or a related discipline is required;
  • A minimum of 5+ years’ experience operating at a senior level in a private golf club or other similar athletic/social facility;
  • Strong professional deportment with a clear commitment to member service through an open and transparent member/customer approach;
  • A strategic thinker with strong business acumen with the ability to “grow the membership” through traditional and innovative sales and marketing techniques;
  • A definite business presence complemented with personal drive, resourcefulness, maturity and sound business judgment, with integrity and ethical conduct in words and deeds;
  • A self-starter approach, results oriented work style combined with excellent communication and interpersonal skills;
  • An innovative and decisive professional who possesses a positive demeanor;
  • Experience reporting to a Board that has adopted a club governance structure and processes to lead the Club and GM to collaborative success;
  • A strong golf background, preferably with an excellent profile in the golf industry.

Note:
The position becomes vacant on November 15, 2019.

Compensation:
The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary and benefits.

Inquiries:
IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Sunday, November 17, 2019. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Granite Resume” and “Last Name, First Name, Granite Cover Letter”) respectively to: execsearch@globalgolfadvisors.com.

George Pinches
Director
Global Golf Advisors Inc.

For more information on Granite Golf Club: www.granitegolfclub.ca

Executive Search: Chief Operating Officer at Scarboro Golf & Country Club

Date:

CHIEF OPERATING OFFICER
SCARBORO GOLF & COUNTRY CLUB

The Club:

Scarboro Golf & Country Club has a truly unique and prestigious history which dates back to 1912. The Club is a private member club in eastern Toronto, Canada and has an 18-hole golf course that is consistently ranked among the top 100 courses in Canada with a grand Edwardian clubhouse which opened in 1914.

The course was originally designed by George Cummings and was extensively changed in 1924 under the direction of A. W. Tillinghast. The golf course went through a further renovation in 2010 which was overseen by famed golf architect Gil Hanse. Mr. Hanse designed the golf course in Rio to host the 2016 Olympics. He has designed and worked on many other world-renowned golf courses and performed numerous Tillinghast restorations.

Scarboro has been proud host of the Canadian Open golf tournament four times. Past Champions include Sam Snead, Bobby Locke, Dave Douglas and Doug Ford. In hosting the 1958 Canadian Amateur Championship, a first-round casualty was an 18-year-old Jack Nicklaus. In 1961, the course was one of 25 that hosted the World Series of Golf matches between Masters and British Open champions, Gary Player and Arnold Palmer. In fact, Mr. Palmer was so taken with the golf course, he included Scarboro’ s signature par 3 Hole # 14 as one of his all-time favourite holes. Numerous other professional and amateur events have been conducted on the Club’s fairways over the years including the CPGA tour championship in 2012.

The Position:

We are looking for a Chief Operating Officer (/COO) reporting to the Board of Directors to oversee the Club’s operations. The COO has full responsibility for all aspects of operations including sales and marketing at the Club, effectively managing all resources to deliver a consistently excellent member experience. The COO, with oversight from the Board, will guide and assist the Board in the development and implementation of Club policies and programs.

The COO will be responsible for the following:

  • The consistent delivery of a member experience commensurate with specified member expectations as well as member recruitment.
  • The performance management for the Club’s financial results, sales, marketing, operating processes and senior management performance. Senior Managers who report directly to the COO and are responsible for the day-to-day activities and processes. Although the COO will rely on the Senior Managers to operate the daily activities, the COO will be ultimately responsible for overall performance metrics and service, member growth and retention and revenue growth.
  • Representation of the Club to members, staff and external agencies. The COO is engaged in new member onboarding.
  • The execution of the Scarboro Golf & CC Strategic Plan and resulting Business Plan, Membership Development Plan and overall marketing strategy.
  • The supervision of the entire Club operation including food and beverage operations, membership services, golf services operations, golf course maintenance, Club facilities and administrative services.
  • The execution of Board policy and strategy.

Candidate Profile:

The COO reports to the Board. Given the leading role this individual will play in achieving the strategic objectives of Scarboro Golf & Country Club, it is essential that the successful candidate possess the following core competencies, experience and attributes:

  • A leader with the ability to build strong teams by motivation and leading by example. Has the ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes;
  • Previous experience as a senior leader at a private club or other similar facility is desirable, experience in the hospitality industry beneficial;
  • A self-starter and results oriented work style combined with excellent collaborative, communication and interpersonal skills with all the Club’s stakeholders;
  • Strong professional deportment with a clear commitment to member service through an open and transparent customer/member approach, demonstrates integrity and ethical conduct in words and deeds;
  • A strategic thinker with strong business acumen to maximize revenue potential through aggressive member acquisition as well as effective retention programs;
  • Politically astute. Able to identify potential issues and deal effectively with them while exercising tact and diplomacy;
  • An entrepreneurial style combined with a background in all aspects of business management including business development, finance, information technology, human resources, risk management and performance management;
  • Readily accepts and responds to challenges. Directly confronts problems, seeks help when needed and is solution oriented;
  • Incorporates succession planning by preparing staff for key leadership roles;
  • Ensures compliance with all regulatory and matters affecting the Club;
  • Experience reporting to and collaborating with a Board that has adopted a club governance structure and processes to lead the Club and COO to success;
  • A post-secondary degree in business or a related discipline preferred;
  • A Certified Club Manager designation (CCM) is preferred.

Note:
The position is currently vacant.

Compensation:
The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base salary and benefits.

Inquiries:
IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Tuesday, July 2nd, 2019. Those documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Scarboro COO Cover Letter” and “Last Name, First Name, Scarboro COO Resume”) respectively to: execsearch@globalgolfadvisors.com.

George Pinches
Director
Global Golf Advisors Inc.

For more information on Scarboro Golf and Country Club: www.scarborogolf.com

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